First time trying Panera Bread and we decided to use the drive thru. Ordering was easy, disappointed that they ran out of bread for their flatbreads so we didn't get to try that. There were about 3 cars in front of us and they seemed to have received their food pretty quickly, we must've waited at least 10 minutes! I can't remember everything we ordered but it was decent just not a lot of filling (according to my husband, the other few locations he has gone to it was much better than this one). One sandwich that I do want to mention is the grilled cheese sandwich which my 9 ye old daughter ordered. She took one bite and says "mommy, there's paper in here", so I told her to open her sandwich up and take it out (thinking it was a small piece)...well it was an entire piece of paper! Looks like it's the papers that separate the cheese. I do not plan on going back to this location because of their carelessness. read more

Panera Bread - Whole piece of paper in my daughters grilled cheese sandwich - Sandwiches Near Me - Keizer, Oregon

Never going to Panera in Oregon again. This is the second time I have ordered and had to wait 50+ minutes for my food. This time it was in the drive thru so I couldn't leave or ask for a refund. They blame it on being understaffed each time, but I saw the manager texting on his cell phone, 3 employees walking around looking busy, and only 2 on food prep. I like the food, but they need to work on prioritizing orders. Two half salads and half sandwiches shouldn't take this long to make. read more

I am currently sitting in the corner of this restaurant at a table that doesn't normally get used that we grabbed chairs and pulled up to it because every single open table in this restaurant is filthy...and no it's not even close to busy in here not even 40% capacity. Charging people for large drinks and then telling us afterwards they don't have large cups so just take "like 4 medium cups." How bout you give me my fucking money back for the large drink and give one medium? Who the hell wants to carry around 4 medium cups with them? Like might be the lowest IQ staff I have ever seen working in one place. And we are still waiting for our food after 20 minutes and nobody has wiped off the disgusting tables. I wonder what the back of this place looks like... Just got our food that cost us $60 dollars no less....no sauce on sandwich (dryest grossest chicken sandwich in town) no dressing on the salad and then when we asked why it was taking to so long we had our food slammed around in front of us and then basically thrown at us. This is a fucking joke! read more

really lacking in customer care and service. Even with a pre-order for an event, they didn't have certain items upon pick up and offered little in accommodation. very disappointed. read more

Waited 40 minutes in the drive through to get a half a sandwich. My advice is to read the other reviews on here and go somewhere else. The lack of any sort of urgency just didn't make any sense, incredibly frustrating. read more

I have been to Panera twice now and both times were horrible. This last time (today) was the worst. The worker was rude, inpatient and was not interested in answering my questions. The food is terrible. I paid over $26 for a half sandwich that had brown wilted lettuce and only one slice of turkey, a cup of soup, a grilled cheese and a half salad that was not very good. I will not go back. read more

The staff is SLOW!! I realize that everyone is understaffed these days, but their staff stands around, moves slow, and chats. We were the 4th order in and they took 23 minutes to get us our food. I have worked in food service throughout my life and so I get the struggles that come with that, but this was just unacceptable. read more

Won't be back. From the moment we entered, the manager was annoyed that our cheer team showed up. Closed the dining room and yelling at staff because we had 15 ish people they had to serve. Then she left cause she couldn't handle it. Already short staff became even shorter. Having experience running a restaurant in Portland, when a rush hits, you get your hands dirty with your team. You don't yell, stomp around, close the dining room and peace out on your staff. Apologies for bringing you business. Btw, I would like a refund. Here is what I thought I was ordering versus what I got.....pretty sure I am missing cheese and tomato.....thanks for a wonderful experience. read more

Panera Bread - Sandwiches Near Me - Keizer, Oregon

See all

Worst driver thru experience ever, we pull up to the drive thru, order out food and they say it's not available. So then they give us options to choose from and we pick the most irrelevant things ever, then we wait 15 min is the after that for us to get to the window and they are out of the things they told us to order. Wtf is that man read more

Ordered a bagel sandwich for breakfast with nobody else in the building and 2 drive thru ahead of mine. After 22 minutes when asked why it was taking so long, the manager said we only have 2 people cooking food. Mind you, she and 3 other employees are chit chatting when asked if they could please speed up the order. I understand being short staffed and that causing a delay, but 2/ minutes for an already cooked bagel with egg, sausage, and cheese was a bit much in my opinion. Maybe it was just a bad day, but this seems to be a Panera trait. Way to long to wait for overpriced food in my opinion. read more

The cheese and broccoli soup was outstanding the salad was really good my concern is their lack of busing tables and disinfecting the tables when individuals leave. You pick up your own food and you're supposed to bust your own table.? How did they know what table you sat at? How do you know the table you said it was just infected from the person who was there before you? Does not sound like safe Covid practice to me. Bathroom needs to be scrubbed. Floors are filthy sink he has stained and needs to be scrubbed and disinfected. read more

WORST Panera ever!!!! I will never go here anymore. I used to come here all of the time since it is very close to me, but will not be back at all anymore. Every time I go recently, there is no line and they take 40 min + to get me my order. They don't even acknowledge that you're sitting at the window or say "sorry, this is going to take about 40 min". This is something they should say when your placing your order Incase you don't have time at the drive through to sit that long. They're also extremely RUDE! After they let you sit that long at the window with no acknowledgement what so ever, they spirk like it's funny. WORST employees/management ever. Also, the employees don't wear aprons and wear their home clothing with cat hair and lint on them. DISGUSTING! Never returning. read more

Coffee was lukewarm then ran out. Literally all three coffees were at the end and Luke warm. decaf was lukewarm. Dirty dishes throughout. Very chill employees taking there time making food, giving no attention to customers. Came for food. Realized it would take too long so spent $3 on self serve drip coffee that was Luke warm and didn't fill my cup... dirty floors throughout. I'm old enough to remember when Panera was a classy spot read more

My husband and I come here whenever we shop at Keizer Station. We know that we will both find something we like and it won't be too expensive. Because it is near shopping it can be hard to find a seat. So try to avid the peak lunch times. I recommend later in he lunch hours. The food comes out fast and the order is always correct. When we are feeling extra bad,we get the $1 pastry with our meal. read more

The employees seem unhappy or maybe they are all just really unfriendly individuals. Either way, it's not my favorite place to go when there are multiple other sandwich and salad options in Keizer Station. It is hit and miss with the food...sometimes it's good and sometimes my sandwich has barely anything on it. read more

Never order delivery. We have been ordering panera from here for the last 2 years and it is 50/50 that all your items will be present. Whole sandwiches, full sized salads etc will not be present. Literally half your order. When you call customer service they can't help because it's privately owned. Just send a note to the manager. The last time I called to complain they tried to give me a certificate that I'd have to walk into the restaurant for. read more

Terrible experience. Everything in meal was messed up. Frustrated, disappointed, and considering the hour long In-N-Out line next time instead. read more

The workers are very rude and careless of the costumers I've come here multiple times and every time the workers are very rude to me read more

I love Panera!!! Today just wasn't it for them. Got 2 of the pick 2 and only got one and was charged for both. I Went on and talk with the super sweet man that is there. When my order was taken it was a gentlemen but he seemed to have not want to be at work. Forgot to put in our croissants and was charged for them. I understand that there is low staff and that this type of industry is hard when not many workers are available. As I myself work at a low staff restaurant. I'll still continue going to Panera but please!!!!! Be more attentive with orders, people have a certain time limit for lunch. read more

We just wanted a quick sandwich and were so pleasantly surprised with Panera bread. I've been to one or two before elsewhere and always felt it was a little expensive, but today it was great! Half sandwich, half salad, an apple and iced tea (watery iced tea) was all very tasty and healthy and quick. read more

Panera Bread - Half turkey avocado bacon sandwich, half turkey strawberry citrus salad, iced passion fruit white hibiscus tea (lightly flavored water) - Sandwiches Near Me - Keizer, Oregon

We have been waiting for our food for almost an hour. This place is a joke. The manager seems to be the only person working and everyone else is standing around. read more

My wife and I went to dinner there at about 530 on Wednesday evening. The place was not busy at all, I think there were maybe three or four other couples and many empty tables. The girl who took our order was very patient and helpful and took our order accurately. The food was fine. However we had to search for a table that was clean, many of the tables had not been wiped down, there was food on a couple of the seats and on the floor in some parts of the restaurant. Also the womens bathroom did not look like it had been cleaned recently. The front door of the restaurant both doors were covered in handprints. There were a number of high school age employees that you could see that we're mostly just talking to each other and not doing anything, and the place was just not that busy. If it had been busy I could see why it might be so dirty. The overall impression was just a feeling that it was not well-maintained and cleanliness is not a priority. read more

Yesterday my wife and I decided to get a couple salads and a flatbread pizza. We each ordered the Fuji apple salad, which was great. Fresh, crispy, sweet and tasty, very good. We also got the pepperoni flatbread pizza. It was overcooked, partially burned, the crust was hard and brittle, the toppings were nothing like the advertised item, toppings did not cover the top of the crust leaving far too much dry uncovered crust for our liking. We may do the salads again, but for a total bill of $37 for both salads and the pizza I seriously doubt there will be another flatbread pizza in our future. It isn't worth it. read more

I'll give this place a 4-star. Surprisingly, this is the first Panera bread that I've ever been to. I don't know why it hasn't been earlier! I got a fairly basic breakfast sandwich, just an egg and cheese. But the flavors were delightful! I like that they had a variety of black coffee options too, making it a nice go to spot for breakfast. I'll make sure to stop here again when driving north from Salem. I'll have to try some more of the food options! read more

Panera Bread - Egg and cheese breakfast sammy - Sandwiches Near Me - Keizer, Oregon

Food is always delicious. I've never bought something from here I didn't like. The service however could be better. have To wait in line and then still wait for them to throw it together and get it ready. read more

Bagel and soup were good but wish they would step it up. Guy taking order was very nice and apologized as he was new but wait time is long just go get warmed bagel and soup. read more

I went to the Keizer store today to purchase some fresh bread for dinner. I was behind a party of four, who took quite some time to complete their order, which is fine, but their was just one front counter person working. During my 10 minute wait, the store manager approached the cash register twice, but never acknowledged me waiting or asked if he could help. However, he did go and get his own food and beverages and sat down in clear view of me. I really enjoy Panera, but their employees certainly need better leadership that "Frankie" modeled. I don't mind waiting, just acknowledge that I will be helped shortly. read more

Just stopped through on our way south since it's been years and used to be one of my favorite spots. The guy who helped us was short and annoyed. He got the order wrong in front of us as well as ours, but since we waited over 15 mins with one person in front of us, we didn't want to wait for them to fix it. Restaurant was really dirty, even though the guy that screwed up both orders was walking around aimlessly, didn't wipe a table or pick up any of the garbage. My soup and bread was cold but my boyfriends food (that was wrong) was okay. read more

Just ordered pick up, enjoyed that they limit people inside and contact, but utterly disgusted to sit in the parking lot staring into the kitchen watching people without masks or gloves prepare food, pour beverages and put together orders during this pandemic. I was too uncomfortable to even eat my food. Panera was always one of our favorite to go places, I really hope other locations are doing better and this is not the companies standard. read more

This place is ridiculous. Not only are they slow I. The drive thru but their option to deliver is a joke. Don't offer delivery through a 3rd party on your app and when they screw it up your response is "not my problem". You offer to deliver and you charged my card, IT IS YOUR PROBLEM. Why does getting my order remedied so difficult? Don't ask for the manager, her attitude is just no and she just talks to you like your an idiot. Extremely rude and unprofessional. Sick and tired of getting crappy service when I didn't make the mistake. read more

They don't have enough staff to handle any customers. Locks the doors, watched as it took 30 minutes to get 1 customer through the drive through. They were very apologetic and nice however I'm leaving this review so other customers know what to expect and maybe the owner will figure out his staffing issue. read more

Over priced. Place is not kept clean. Dissatisfied with my visit to this location because many other Panera's are terrific. I believe the place suffers from lack of adult supervision and I cringe to think how the kitchen is maintained! read more

Don't order food to go. The portions they give in their to-go orders are SOO small. The salad I ordered to go barely filled up a 1/3 of the plastic to go box. Really sad salad! Maybe try eating in? read more

My husband and I got the half sandwich and cup of soup. It came to 35$ the Sandwiches could fit in the palm of our hands and the soup was Literally five bites. Plus, they forgot bread which they have multiple times. We tried them out multiple times, It's just not worth the money. If you want sandwich and soup you'll be better off going to sub shop in my opinion. read more

I normally like their sandwiches; however, I'm with my son who can only eat gluten free. This restaurant does not have any gluten free bread options. Corporate says the have them guess just not here. read more

Well the service today was terrible and slow. Also the sign on the door says to wear a mask up entering but few do.

This was the worst experience to have as a first time customer. I ordered through the drive-through window $31 worth of food (2 people so I thought way too expensive for fast food). We has salad, soup & one sandwich. They did not put in forks, spoons or napkins even though I clearly asked if the bag was complete with what we needed. Got all the way to Interstate 5 before we discovered it and had to go back. Then when we got back on the freeway I discovered the apple I had ordered was also left out of the bag but not going back a third time. Very disappointed in the quality of the salad. It tasted old/dirty.I had always seen the commercials for this chain and expected home type cooked food but alas it's just another fast food chain. I was excited to try it finally but it was a huge disappointment & will not go back. read more

panera is a C on my fast food tier list. they would be higher up if it wasn't so absurdly expensive AND IF THEY ACTUALLY HAD BROWNIES WHEN I ASK FOR BROWNIES. seriously, the brownies are good (they were better when they had icing but ya know) and obviously they're in high demand because they're always out when i ask for one. my question is: why don't you guys make more then? or make more of the chocolate croissants and chocolate cookies AKA THE PASTRIES THAT MAKE PANERA STAND OUT BECAUSE THEY'RE WORTH THE PRICE. they have nice bagels too :D. it just really gets me goin when i hear "sorry we're out of that" for the fifth time in a row, so i apologize for the angry caps lock. this panera still gets 4 stars though because the young people that work here are so much better than the managers. they're actually nice and don't treat me like an idiot! the adults need some work though :/ read more

Panera Bread - mac and cheese - Sandwiches Near Me - Keizer, Oregon

This review is for Panera Bread in general, no idea how they are in business. We went to the new location at the Woodburn outlet mall and it took them twice as long to get us our food as it did for us to be served a real meal at a sit down restaurant the day before. The food is not very good and there is very little of it. A half tuna salad meal consisted of about a tablespoon of tuna salad on two flavorless slices of white bread. The wait was long to order, the service was inadequate, the food was lackluster, the portions were tiny, the wait to get the food was inexcusably long for fast food, and the price is insanely high for what you get. For what we paid for two half sandwich meals we could have easily had two 6 inch subs at Subway and had better, faster service and much better quality of food. I'm actually suspicious of the quality of what we were served since we ordered different sandwiches and both of us ended up not feeling well that night and the next day. That was the only meal out we had that day. In short, I would advise avoiding the entire chain, I know I will be. Slow can be situational based on staffing level and number of customers. The quality and quantity of the food and the value for your money are not situational. Paying more for less is just stupid so unless they slash all prices in half and improve the quality no more Panera Bread for me or anyone in my house. read more

Meh is a good description of this place. My partner and I waited eagerly for this establishment to open. I had eaten at several across the country and thought they were pretty good. We arrived on a Saturday around 1130 a.m. to a PACKED restaurant. Parking was atrocious! (As an aside, what engineering genius only built ONE entrance/exit to this place? When the parking lot is crowded, you can hardly get in and out safely. They need another egress point BADLY!). We entered the closest door which put us at the BACK of the place and we had to weave our way to the 'front' of the store which based on how it is situated should be the BACK, but I digress. There were several folks standing around all looking confused at the very large menus on the wall. As my partner and I approached the counter a young lady literally yelled at us: "CAN I TAKE YOUR ORDER?" She was yelling at us like someone would yell at you who recently came out of a loud venue and their hearing was impared! It was offputting. After placing the order we were given what appeared to be a tiny space ship and told it would buzz when our order was ready. We got our drinks and navigated the dining area to a small table. We had hardly sat down when the mini flying saucer sprung to life, lighting up, buzzing and vibrating across the table. My partner retreived our meal. I had ordered their spinach salad with french onion soup. I was underwhelmed. The salad was more layered than mixed with mushy bits in the bottom of the bowl topped by wilted spinach leaves that appeared to have not been washed. The soup was adequate but nothing of note. Price point was what I expected for the hype of the chain, but the food served didn't equate to the price charged. Will I go back? Probably, when the hype dies down I will give them a second chance, but really....get another entrance/exit, and figure out the flow of the customers. read more