I've been coming here on and off for the past couple years. I will say bravo to them for being open during the height of the snowstorms. And yes, storms. While a good majority of shops closed. There were still there offering nice hot soup and sandwiches. read more

No reason to go to this location again. The staff doesn't pay attention to what you order and they got 4 out of 7 items we ordered wrong - not a big deal, but really not hard to get it right. Also not sure who the owner or manager is, but the background music was quite loud. When we asked if it could be lowered a bit, we were told the owner likes it loud and doesn't want anytime to turn it down. Maybe that's why this location was virtually empty between 8-930 in the morning. read more

I haven't been to a Panera in ages--today my craving for a bacon and spinach soufflé got the best of me since pre-pandemic times, and I paid for it--as if it was the last thing to eat in all of Hoboken. After waiting by the register for at least 5 minutes on this early Sunday morning with no one else on line, making several eye contacts with the girl preparing another order, she finally walked over. I tried to hide my shock when $7.45 appeared on the screen-- JEEZ--I could buy a gallon of gas for that much money 2 years ago-- At this price, that's about $1.50 per bite-- And what's with the spoon? That'll be my LAST soufflés until the next pandemic -- read more

Panera Bread - $7.45? Why do I feel like an idiot? - Sandwiches Near Me - Hoboken, New Jersey

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Yeahhh so I'm not ordering from Panera anymore. Used to be so solid but quality is slipping. Last straw was tonight (5/5/25) when I ordered a last minute delivery. Upon opening my soup, there is a long hair right at the top, can't believe how anyone missed it. You'd think that was the worst part! After I settled with DoorDash for a refund, I called panera to just give them a heads up about it. But whoever answered the phone acted like I was inconveniencing THEM by calling about it. I wasn't rude but when he said "okay..." in a flippant manner, I asked why he couldn't at least apologize for any inconvenience. Then he mustered a "sure sure sorry" and hung up on me. Clearly food safety is NOT a priority here. Good thing I turned the light on before sipping my soup, otherwise I would've been choking on a someone's 16" hair. read more

Panera Bread - How could anyone miss this floating in my chicken soup?? - Sandwiches Near Me - Hoboken, New Jersey

Very poor experience getting an iced coffee Politely asked for some skim milk, and they proceed to put about a gallon of cream inside instead. I question this, and the manager insists that it's skim milk when it clearly isn't. So I pour the damn thing out, fill it up with 80% black coffee, and ask the person again to add a little bit of skim milk. So, he proceeds to put cream inside...... AGAIN. Out of frustration I just walked out and threw it away. Hopefully Panera is reading this So they can improve their customer service skills as well as the comprehension of their employees. Otherwise I just wasted $4 read more

Panera Bread - Sandwiches Near Me - Hoboken, New Jersey

So...today...was a cold day in Hoboken, NJ...and wanted soup. I stopped in at Panera Bread on Washington Street, and was greeted by the cashier...friendly, helpful, and knowledgeable. I asked her about the sizes of soup available - she said there were two sizes...small and large. Ordered the large and in less than ten minutes, the order was ready...see the picture below. I could not believe that this was the "large chicken noodle soup" - it was like they forgot to fill it up OR they used too large of a bowl for a "large" soup. Anyway - find other restaurants to buy your soup - you will be a happy and warm customer...anywhere but not Panera Bread, Hoboken. read more

Panera Bread - This is the "bowl" of Chicken Noodle Soup for $8.89...1/2 bowl for so much money...are they kidding? Unfortunately, not! - Sandwiches Near Me - Hoboken, New Jersey

This Panera location lacks in customer service . I was there previously and placed an order for a large drink . I came back later and asked to use the bathroom. Juan (Panera manager) was extremely unfriendly. He had a very unpleasant tone of voice and refused to let me use it since I didn't buy anything this time. I explained that I I already ordered something before and that I have an active unlimited beverage Panera monthly subscription which makes me a paying customer. I even provided my phone # to prove that I had it. However, Juan still refused to let me use the bathroom saying that it is only for paying customers. I believe that since my subscription is active, I am a paying customer. I couldn't believe that he would refuse me in such a simple request. It is neither compassionate from a human point of view nor business smart. I had much better luck with a near by business that didn't have any problem with me using their bathroom. read more

We ordered their tomato caprese sandwich with caramelised onions. They were extremely tasty and satisfying. If you are looking for sandwich options, then this is the place! read more

Online ordering is terrible!! I ordered a drink on the Penera app and still have to wait for three people in line to be helped it's not the first time and when I asked the manager he says it's not a great neighborhood so they don't leave drinks out very poor customer service!! read more

terrible. ordered online and never received order (got delayed about 10 times in the span of an hour and a half). customer service was useless read more

On March 29th I went to hoboken panera bread with my family. They were waiting for me while I was going to the bathroom suddenly the manager asked me if we were ordering something in a very rude manner. My mom (67 years old) and my friend were ordering using panera bread app, but the manager was harassing and following us asking again if we were ordering something, he was very rude and unrespecfull . It was really a horrible experience . Me and my family love panera bread but this man lead us to a disgusting experience and awful memories about this location. I recommend to retraining your manager in customer service. read more

Horrible customer service!!!!! Rude employees. Disrespectful to my disabled 80 year old father. Refused to allow him use if a restroom and told him to walk down the block! He was a customer!!! He is in congestive heart failure and showed manager Kadija his heart machine. Disgusting, disgraceful and no compassion. Plus the place is dirty and the tables hadn't been wiped down. We left..... I will never step foot in this or any other Panera location. read more

the food has gone downhill everyone agrees. the real problem is the nasty manager. they used to have two lovely lady's that managed the spot. this guy wasnt even hiding how annoyed he was bc I needed a band aide 3 min before closing. I cut my thumb on a splinter as I packed up . it was deep and when it ran down my thumb two drops hitting the counter .... he snarled , I tried to get out of there but he badgered me "hurry up , you gotta get out !" to the point of distraction. good thing I didn't ask to wash it , I said he will read about his behavior and snapped his pic while leaving. check out my photos , uou can see him chasing after me down the street! harassing me, trying to intimidate me, I'm not welcome, as he runs up right behind me as I get to the corner . if I hadn't ran across the intersection I don't know what the mad man would have done. sorry I got a cut. your the worst manager . threatening and chasing me for getting a cut?!?! votporate needs to have your mental state examined. tgat guy is a walking liability read more

I can honestly say, I always have a positive experience at Panera. Quick , tasty and convenient. Yes it is a chain , but sometimes you need a dependable " go to ." I generally go for breakfast and get a coffee and the avocado egg sandwich. Can't go wrong ! read more

Panera Bread - Avocado & egg sandwich with coffee - Sandwiches Near Me - Hoboken, New Jersey

We ordered a Baker's Dozen of bagels and our order was ready upon arrival. The bagels were good as usual and the service was fine. The shop was nice and clean. read more

I have frequented Panera in Hoboken for years, typically once or twice a week. The food is always fresh and the variety of options is great. However, they recently closed the store to anything other than take-out, which makes the store useless to me as I can't do take-out. Local management did not work with Hoboken city to find a solution to their perceived problems with homeless people in the café, which more than likely would have resulted in a better solution than the one implemented. Terribly disappointed in the way this has been handled. If anyone from Panera is reading this, I urge you to find a solution, the city is ready to assist. read more

I have lived in hoboken a long time and I have never been here. It is a big place and you can tell management cares about their business. They are cleaning things and making it look nice. I saw the manager even getting his hands dirty to ensure it was the best experience for the customer. The food was solid as well. I ate the corn chowder and the green goddess cob salad. I also tried the yogurt with fruit and granola. This isnt a michelin rated place but it serves a great purpose for the community. It offers a spacious place where you can get work done and eat good food af a fair price. There isn't much else anyone can ask for and for that I applaud you Panera!! read more

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I will never step foot in this or any other Panera again after the way Kadija treated my elderly and disabled father when he asked to use the restroom. He was a paying customer, who was having a bathroom emergency, and even showed Kadija the IV bag connected to his heart. She callously told this handicapped, elderly man he had to walk to the McDonalds on the next block without thinking that she is putting his life at risk by telling him that's his only option. Shame on Kadija, the Hoboken store and the entire Panera corporate organization for treating this elderly, disabled customer like this. #boycottpanera read more

Went here and ordered a WHOLE frontera chicken sandwich . There was absolutely no one in the store , waited almost 15 minutes and instead of packing one whole sandwich they had to pack two half's because they didn't pay attention that was a whole sandwich so I had to wait for them to make another half .. I wonder what happens when they're busy . read more

Typically I like stopping into Panera and fortunately not all Panera's have the same policy. This Hoboken location refused giving me a cup of water and wanted to charge me for a fountain drink just for some water. Welcome to Hoboken. So many places to eat in Hoboken, take your business elsewhere as I did! read more

Good for fast food restaurants not bad , I like it highly recommended if u around in Hoboken

EVERYONE READ THIS!!! Few months ago, weather was very cold and I made some food order to stay warm inside. I made my order through Panera app. While I was waiting inside I got email that says " your pick up order is ready ". I check ready pick up order counter but my food wasn't there. I gave some more time to staff but even 15 min after email my order wasn't ready at all. I asked woman who working in counter and she asked me " if I am driver " ???? I was showing her Panera app and I was saying " no I am not a food app driver this is my personal order " and SUDDENLY she got so crazy she freaked out and screamed started yell at me. SHE EMBARRASSED ME IN FRONT OF EVERYONE AND SHE KICKED ME FROM STORE. She said " I told her I was a food app driver and I was trying to fool her " ??? Like WTF ??? Why would I do that ? I already paid my food though app why I'm gonna say that lie ? Anyways she kicked me from store and she said " no one won't help her no one if someone helps her we will take a conversation " she even threatened their workers. One of the worker guy he whispered me and said " I am so sorry I saw everything " and she. Yelled at him too bad too " you can't apologize for me I'm not apologizing to that liar " I got even more embarrassed and emotional I started crying because I couldn't understand why she was doing that to me. I had to leave that store they didn't even refund my money in that point and my husband was on the phone he heard everything. I know why she did that to me because I don't have very white skin and I don't have blonde hairs. She spend her all disgusting energy on me. I don't know her name she is an old woman has a " blonde" hair and she said she is the manager. Your managers are clearly racist and attacking people for no reason. I will sue all of you !! AND YOU CUSTOMERS IF YOU DON'T HAVE VERY WHITE SKIN AND BLONDE HAIRS DO NOT GO THERE. MANAGER WHO HAVING A BAD DAY MIGHT ATTACK YOU FOR NO REASON AND MAKE YOU CRY KICK YOU OUT OF TO STORE IN FRONT OF MANY MANY WHITNESS !!!!!! read more

Joan was very nice to me as I'm going through this bad cold. Very helpful and a blessing in my time of need. Give her a raise! She's amazing: Update! And sent a hot tea for me! Super awesome! This came from my heart. Love the fact you hire people who care. FYI didn't get anything from this...booM read more

Ordered 15 lunch boxes to be delivered AT LUNCH TIME. Placed the order 4 days before the delivery date. Never received a message about any issues. The order didn't even go out for delivery until mid afternoon and was delivered at 3:19pm. IT WAS FOR LUNCH. Tried calling the Panera 7 times and got no answer. I would not ever recommend ordering from them. read more

No, no... just no. Had to stand for 20 minutes to wait for our order (aren't they supposed to give you a buzzer so you can sit?) Order was missing items. Food was meh. With all the wonderful places in Hoboken why come here? Don't. read more

This Panera bread smells so bad . I walked in from fresh air to a horrible smell . I am disgusted. My sandwich was delicious and made exactly how i wanted it but the smell of this Panera bread has to change it smells horrible read more

Poor service - as had to go back to the counter three times to collect all my drinks and cookie. The food was not that great - as the mac and cheese seemed cold and the salad was soggy. There were at least three people prepping the food and took forever to get. read more

So we ordered delivery today and I have to say it did come on time and food was decent. However one of the soups was missing and no utensils. I've been calling the store for over 2 hours and after waiting on hold for a minute or two it was hanging up on me. No way to leave a message or have a callback. I've tried calling corporate to get this resolved again no answer and over 30 min wait with no answer. Manager please contact me to resolve this! I don't like leaving reviews like this but this store needs to get their employees trained and correct their mistakes. read more

Panera Bread - Not checked for accuracy and no utensils. - Sandwiches Near Me - Hoboken, New Jersey

Lots of seating in this location. The cinnamon scone was delicious. Perfect paired with a cup of coffee if you just want a place to chill. read more

Panera Bread - Sandwiches Near Me - Hoboken, New Jersey

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As usual good comfort food! I like to order from here during the days I feel down or need something familiar. My favorites are the french onion soup and chipotle chicken avocado melt, I also like their passion papaya green tea. I usually have my food delivered through the app Fetchstr. I found that it connects you more to your community and is easier on your wallet as well. I will link it below for easy access. link:https://apps.apple.com/us/app/fetchstr/id1014044282 read more

I hope the manager and the corporate office sees this. I tried to provide feedback to the corporate office but there is no easy way to do so. I placed an order at 2:17pm on January 12, 2019. Went to the restroom while waiting for my food and there was no toilet paper in either stall. I don't know how long ago the staff cleaned the toilet but for both stalls to not have any toilet paper left it must've been a long time. When ordering at the kiosk, there is always a lack of buzzers. No one called out when our food was ready. My Thai chicken salad didn't have ANY chicken in it. Service here just seems very much below par. The Newport mall location has much better service. It's a shame a Panera bread can't provide consistent service across all locations. read more

One of the better Panera experiences I've had. Everything I ordered was correct and was ready when I walked in. What else can I say? They are what they are. read more

Horrible experience ordering delivery today. First, I got an email saying the order arrived, but no one ever called me to say it was here. It wasn't outside my apartment door. Then I went down to the lobby to check and it wasn't there either. Just as I started to call the store thinking my food was missing, the food arrived at our door, over 10 minutes after the email saying the food arrived had went out. Then, upon opening our food, the salad and sandwich we ordered were in there but we received the completely wrong soups from what we ordered. So, I called the store and spoke to the manager Rosemarie. She apologized and said she could not believe it happened and said "I am going to run it right up to you myself." Based on what she said, we were expecting the soups to be at our apartment in about 20 minutes. The soup didn't arrive until AN HOUR AND A HALF after the phone call with the manager. The manager threw in free brownies BUT one of the soups was STILL WRONG! Unreal. Our lunch was ruined by the mix up and the ridiculous wait. Will never do business with this branch of Panera again. read more

It's been diminishing returns for me at this establishment located in lower Hoboken and I'll tell you why. Sometimes you just want to sit down and sip a hot coffee on your day off from work or on a weekend morning, unbothered, enjoying your alone time out of the house. Had I anticipated the noise that both Panera management and its customers emit I would have preferably ventured to Gregory Coffee at Newport or Exchange Place or the Starbucks on Newark St. Firstly, the music was turned almost all the way up which made it difficult for me to read while having a pastry and coffee. There is no escaping it. Headphones are in order because you will be driven almost crazy by the sheer volume of the music. To top it off, both the front and back of the establishment attract a bevy of shifty looking people who have no idea, or don't care, that they are bothering others with the noise their phones make while they mindlessly watch videos. It just dampens the experience. Panera on 310 Washington needs to address the situation. While folk music is pleasant it doesn't need to be so loud it almost feels like a bar. Aside from this, they should place signs encouraging customers to please listen to their videos of choice without having to share it with the entire locale. I've been to many Panera's around the country and this is by far the only one that lacks that courtesy to its customers. read more

I love Panera! I love for their Mac and cheese, get the large because you will want more if you get the small. They always have a great selection for pastries one of my favorite is the one with the cherry filling. Everyone is always very friendly and the place it always clean and welcoming. Their prices are very affordable. They also have rewards points and on your birthday you get a free pastries. Just love this place read more

Panera Bread - Sandwiches Near Me - Hoboken, New Jersey

Wow. Just wow. I have never experienced or witnessed so much calamity at a Panera Bread before. How was the food you ask? It was great. However the front of house service left much to be desired. I don't know where the blame should be directed. PB customer service training? The local school district? The total for my delicious meal came up to 10.99. I gave the cashier a $20 bill and then found a dollar and said "Here's a dollar so that I can get back a $10 bill." Gadzooks. You da thought the girl's brain was computing the most difficult linear problem on earth. She called a manager over and told her the "situation" and followed up saying "...so, do I give her back $8?" Whoa Nelly! During this time, the manager is also handling a customer complaining about the iced green tea. After settling the bill, I noticed that the cashier had mistakenly rung up the customers order behind me. She too is asking for the difference of a whole sandwich from the half sandwich she actually asked for. Another "manager guy" comes over and all I hear the customer saying is 'I don't want that, I want what I ordered". They were trying to get her to purchase a different 1/2 sandwich to make it a whole. Then after strongly suggesting her change, the manager guy couldn't compute the customers returned change. The customer said to him "you aren't making any sense". She decided to just order a baked good in exchange for ongoing confusion. Meanwhile (as Im eating) the first manager is on the phone and I hear her disputing an order saying "we didn't deliver your order late... we called the number you gave us and no one picked up. This was so horrible that I'll just have to blame this one on a full moon. read more

Panera Bread - BB soup w Mediterranean Veggie half - Sandwiches Near Me - Hoboken, New Jersey

Kind staff but they recently got rid of all the tables!!! Simply an inhospitable space.

Perfect, perfect pit stop in Hoboken. Yes, please remember this is in Hoboken. If you come during lunch hours or after school hours, expect children of all kinds of ages and noise levels. But also remember that this is Panera. Great food, warm atmosphere. Did I mention really, really good food? As a college student, this is a dream for me. Healthy, close by, and not that pricy. I love it here. It's a savior from my cafeteria's frozen buffet, and a refreshing break from the other more pricy and/or greasy places in Hoboken that sell themselves in adverts but disappoint you on the plate, in the plastic basket, etc. It's also pretty well kept. One of the key things here, though, is the service. They're just so friendly! Arthur, especially. He takes the time to get to know his regular customers and what they usually order (without their online preferences, he doesn't cheat!) AND he just honestly puts the customer first, always. The people who work here are real people; funny while professional, friendly without being creepy. Good service AND good food? Damn, that's how restaurants should be. read more

Panera Bread - YUM asian sesame salads, turkey avocado BLT, the works. - Sandwiches Near Me - Hoboken, New Jersey

My experience with this Panera bread location has varied over the years, however, my experience today was excellent! The service was very friendly and helpful, my pastry was absolutely delicious and I would highly recommend trying the cinnamon bun but I don't know if I've seen there before. There is plenty of sitting there around lunch hour and plenty of people also sitting there on their laptops doing work. Overall the experience was efficient and enjoyable as a Panera can be. Very easy to get to you on Washington Street. You can also order online or on a panel if you are less of a people person. Also enjoying my Panera rewards membership, thanks for the free pastry for my birthday :-) read more

Panera Bread - Cinnamon roll - Sandwiches Near Me - Hoboken, New Jersey

I came here regularly during my 4 years at the nearby university. Great food, I especially love the soups and grilled cheese. Panera is pricey of course but this location has great customer service, they've offered me a free drink on a hot day on a few occasions. read more