The food is not very good and way over priced. I do not recommend. Waste of money for what you get.

Went to the Hickory N.C. Location today and I was shocked at how dirty all the tables were and the area where you place your food trays was a mess. People waiting on food and looked like none of the wait staff really cared at all. I also tried to use a Gift Card and the manager didn't even know how to use a gift card. Food finally arrived and was not the quality I would expect from this restaurant. Hope they get there act together. read more

Panera Bread - Salad Near Me - Hickory, North Carolina

I agree with the other 2 star reviews. The first time I came here was good, the second time (that evening) they forgot something in my meal and the quality was ok, and then I returned to the area for a work trip and got lunch here again. The $8 cheesesteak and $7 half-chicken apple salad are each only worth $5 because of size and also quality was sub par. read more

My wife and I went to Panera Bread in Hickory NC for dinner this week. It is the nastiest, filthiest restaurant we have ever been in. The floor and tables haven't been cleaned in ages. The trash hasn't been emptied and the dishes weren't bused. it is totally unhealthy in this restaurant read more

Panera good fresh food,love my pick 2 soup&salad,been going to Panera seen they opened.And the staff is always amazing

If I could put 9 I would. Got a catering order for breakfast. I was supposed to pick it up at 8:40. They didn't start making the order until 8:45. They only had half of what I ordered in stock. No coffee creamer that I could take with me unless it was in a plastic cup. There was 0 sense of urgency when they were behind schedule. I will never be ordering from that Panera location again. read more

I received the Sammie at breakfast sandwich ever this morning at Panera Hickory. It was half of half and definitely not worth the money spent. My specialty "iced" coffee was made incorrectly and had two pieces of ice in it. I keep hoping Panera will improve as I've tied in multiple cities to try again to want to spend my money here, each time I'm disappointed. read more

Panera Bread - Smallest Bfast sandwich ever - Salad Near Me - Hickory, North Carolina

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There are two Panera locations in Hickory, and this one is the better of the two. They have *some* bakery goods left later at night, where the other location doesn't have any if you have an after dinner sweet tooth. They also have a really nice outdoor patio! The service is always fast and friendly as well. If you've never tried the strawberry lemon mint charged lemonade, it is a MUST for all of you caffeine addicts out there! I have one every single day. The blood orange (sugar free) charger is gross in my opinion, but the mango is my go to if they are out of strawberry. read more

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Good service and great food! Thanks ricing is a bit high for my taste but the food tastes good and is plentiful.

Great customer service, fresh food! . Food was served at appropriate temperatures for soup and salad. The restaurant was clean and nice atmosphere. read more

Service and food are good and store is clean. However "pick 2" is very confusing. Paid more than expected or wanted.

Panera, like most multinational restaurant companies focus less on quality and customer satisfaction than their bottom line. It's sad when a new restaurant chain grows and opens more locations because of their popularity- good reviews from customers satisfaction. Then the company gets greedy and grows so big they forget what made the restaurant succeed in the first place. I have visited many different Panera locations and every one of them are always DIRTY and unkept. The front of the restaurant has dirty tables, floors and bathrooms. Makes you wonder how the kitchen is kept. Poor management and lazy staff. My most recent visit- came in early morning on a Saturday- place hadn't been open an hour and the tables, floors & bathroom were disgusting. Obviously the shift the night prior left without cleaning up! Seriously?!?! The food is still good but you can't help but think- is it safe to eat this- is the kitchen gross too? read more

No Asiago cheese bagels ever! The advertise Asiago bagel stacks but no cheese bagels!

I can't complain about the service or the quality of the food but the thing that frustrates the most about Panera in general ( not just this Panera ) is that if they run out of an ingredient they just leave it off and never tell you that they are out of something. read more

This place is a disaster...the kid at the register totally screwed up the payment portion, did not include the discount he ASKED if I wanted to use from my rewards, then I was served the Cobb salad with frozen chicken by another teenager who in defense was a nice girl but still didn't know that you do not serve frozen food in a ready to eat meal, and then to make matters all the more worse, the kid at the register had friends in the restaurant who somehow managed to sit right beside my booth, and commenced to do what teenagers do, talk loudly, cursing, and talking very badly. We've all done it...but not on the clock nor in a restaurant period. They just need to tighten up on the professionalism in these kids if that's who they're going to use for staff. read more

I think this was my worst Panera experience ever. We got here and the cashier didn't even greet us, he kept talking to a coworker. After he took our order, didn't say a word either, no "you're good to go," just stared awkwardly. All of the tables were dirty so they're clearly not cleaning them. Our breakfast sandwiches were decent but nothing to rave about. The avocado in my sandwich clearly wasn't fresh. I got the broccoli cheddar soup afterward contactless and it was placed in the window, luke warm and watered down. I have literally never had runny soup like this at Panera before. It was very very underwhelming. read more

Highly DO NOT recommend working here. You will not be notified if you are demoted or fired, you will either find out yourself or will notice you getting less and less hours to try to boot you off the schedule.!! Very unprofessional management! read more

Food from Panera is amazing everytime but the service sucks.... No greetings, and it takes forever to get one singular half sandwich. I'm very upset about having to wait 10+ minutes for a sandwich in a DRIVE THRU !!! read more

I have been going to this Panera for at least the last 3 years and I've never had an issue until today. It really pains me to give a less than 4 star review for any Panera because you know, it's Panera! Panera experiences have always given me good vibes BUT this location left me feeling some type of way from the moment the drive thru staff blurted out, "What can I get you?"...the experience only went down from there, short remarks, talking over my spouse and leaving the mike on after remarks so we could hear the chatter and laughter inside. Unfortunately, the food order was no better...I ordered Sweet Tea no ice but it came with ice, I ordered a small cup of ice and that was omitted and to add insult to injury, my perfect Turkey Avocado BLT was watery. Despite this horrible experience today, I will not let it turn me against one of my favorites and what I consider to be one of the Top 5 restaurants. However, based on my experience today and the reviews of others who've visited this location recently, I will not visit this location anytime soon. I am not in Hickory that often but it still makes me sad to mark this location off my list of quick food options. I hope management turns things around soon! read more

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My last visit to this Panera was very dissatisfying. Pictured is the sad Greek salad I purchased: no feta cheese, almost a whole red onion, small amount of lettuce. Staff was rude; I could hear them yelling & cutting-up before I even got to the drive-thru speaker. I reached out to Panera after the incident & never got a response. That tells me that I don't need to bother going here again. read more

I love Panera but I never have a great experience at this particular location. My order always ends up not correct. I just received my chicken noodle soup with just the broth! I would have given them 1 star but the manager was very polite and offered to fix the mistake. read more

Panera Bread - Pick two. Chicken noodle soup and chipotle bacon sandwich - Salad Near Me - Hickory, North Carolina

They can never get the order right so make sure you double check. Not as clean as you would want it to be. Food is okay we just got bagels and breakfast sandwiches. read more

Just tried their new ckicken bacon ranch sandwich. Guess I should say bacon crumbles, ranch and toasted bread. At 4:30 this afternoon I stopped by after hearing their add for said sandwich on radio. The toasted bread was very good, plentiful ranch ok, at best a 1/2 piece of crumbled bacon and maybe 1 1/2 oz of crumbled chicken. Believe the assembler in kitchen needs to take a look at the sandwich you have advertised - 2 slices of chicken and several slices of bacon. Would be nice if Panera was to add the amount/weight of their ingredients to their menu. A little truth in advertising would go a long way. read more

Worst food ever. We got the warm bowls. Did not come even close to what is advertised. Very little chicken and no broccoli at all. Very expensive bowl of rice. Couldn't even give them one star. read more

Sad. 1:30 on a Sunday. Waited 5 minutes for someone to show up at the front to take our order. No hot water at the tea bar. No silverware. No green tea. Paid $40 for lunch for two for zero service and a plastic spoon. read more

Came in on a Saturday evening. The clerk (I think he was a manager) was absolutely clueless. They were out of a lot of things and what they had left was on the counter. Tried to order different things and the clerk acted like he couldn't substitute anything that wasn't on a sandwich. Ended up get soup and half of a sandwich and my wife got a bowl of soup. We both got fountain drinks. $28 is absolutely ridiculous for what it was. This place has really raised their prices. The soup was luke-warm and the bread was hard. Can't really recommend this place. read more

Ordered through door dash, was missing over half of my food and for the side bread sticks they literally split one piece in half and just threw it In the bag. This place is a joke. read more

Wow, didn't even make eye contact and seemed upset that a customer walked into the empty restaurant at 7:30pm. The staff is poorly trained at best. read more

Got this from this location brought this nasty rotten shit back. I asked the manager if she would serve and eat this herself she said no. I said if you would not eat this why would you serve it to a customer? She admitted to making the sandwich and apologized. I don't care about an apology. I think you should not be in good service period if you'd sell rotten food to a customer knowing you wouldn't eat it. She was rude and said I remade it what else do you want. Absolutely disgusting read more

Panera Bread - Avacado egg white - Salad Near Me - Hickory, North Carolina

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I've gotten the same salad forever and a huge problem is that they put the wrong sauce half of the time. It's not good at all with a different sauce and they also gave me half a drop. I paid wayyy too much for a salad I can't even eat. Not to mention they took an hour. read more

Tried ordering a soup and sandwich. They were out of all the soups but two, they were out of the bread for the sandwich I ordered, and they were out of the French baguette bread I ordered as the side. I drove through and they took 10 minutes to get my order done. While I am flexible, this was a lot to be flexible about and the employee was not at all sympathetic. Won't be coming to this Panera again. read more

Not sure why there are so many negative reviews. I had a good experience here. Food was just as I ordered. Restaurant was clean. Good customer service too. Cashier who took my order even helped me save money on my order. If you are wanting a Panera meal, this location will do the job just fine read more

It's lunchtime. The parking lot is full. Inside there is only 1 cashier for 8 people waiting. I order a cup of soup and been waiting 10 min after I placed the order. It begs the question if customers are important to them or the bottom line $$ Not coming back read more

We are out of towers. Was looking forward to the same Panara Bread experience we get back in Ohio. Soups were great. But how can you mess up heating soup? My mom's deluxe grilled cheese sandwich looked like it was made yesterday. read more

Panera Bread - Found this in bottom of bag. 1. Not wrapped. 2 broken into pieces. - Salad Near Me - Hickory, North Carolina

This location of Panera is ok. Could stand to be cleaner. The couple of times I've been to this location, the food has been decent. Once tried to order some oatmeal to go, during the middle of the afternoon and was told "they only serve oatmeal at breakfast." Found out on my following trip that this is not true... so better training or staffing maybe helpful. read more

Panera Bread - Turkey, bacon and avocado sandwich with Kale-mix Caesar salad - Salad Near Me - Hickory, North Carolina

Gotta love Panera but not sure how healthy it is for you. My legs swell from all the salt each time I eat there. I really do miss the southwestern bowl. Don't know why they always eliminate or change a good thing like the greek salad. read more

This is probably my favorite place to stop and enjoy brunch when traveling between Greenville SC and Winston Salem NC. Try the modern Greek salad or Chinese wonton broth bowl for and tasty rest stop that you will enjoy. The broth bowl is only 8.99 and for 2.9 more you can add half salad soup or panini flat bread sandwich! read more

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This has to be the worse Panera Bread I have ever went to. They have gotten my order right maybe once. They never do curbside service when u request it. Rapid pick up is not rapid or extremely cold food. They once were out of every meat except ham. And I went at 5pm and they had one soup available. I mean get it together. Panera has amazing food but this location has poor management and staff. read more

Server was cold, but the food was colder. Sandwich melt tasted like a 3 day old hot pocket. Do not recommend.

Food okay. Service okay. Dining room filthy - tables, floor, chairs, area around fountain, main entrance area, overfull dirty dish bins, you name it. Plenty of employees available. It was like they'd just gone through a massive lunch-hour rush but instead it was about 6 pm day after Christmas - with three people dining there. Smelled like an airplane inside and similar temperature of drafty and cool. Restroom towel dispenser had a large broken something on top. read more