Ordered a Ciabatta Bacon Egg and Cheese Sandwich that looked like a Toddler made it out of plastic food. Had 5 year old Avacado on it as well. Do better Panera. read more

Panera Bread - Ciabatta Bacon Egg and Cheese - A breakfast sandwich featuring slices of avocado, crispy bacon, and a cooked egg on a piece of bread or toast. The sandwich is partially eaten, with some ingredients visible and others missing. It is placed on a paper wrapper, likely from a fast-food or cafe setting. - Sandwiches Near Me - Groton, Connecticut

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I was at the Waterford CT store, and it took forever, over 30 minutes, for a simple lunch. Second experience with c receiving barely warm F ood. Not good when it's soup! The Lisbon store also served cold food. There should be microwaves available to customers. I think it's way too expensive, and I won't be returning. read more

Clean, uncrowded (compared to NYC) Panera with plenty of seating. Service was fast, friendly and efficient. I bought the breakfast platter, a good deal. Four breakfast sandwiches for $16. The quality of food is always high at Panera. Their recent promotions make them more affordable now, too. read more

Panera Bread - Inside seating - Sandwiches Near Me - Groton, Connecticut

waiting 35 minutes for avocado toast my guess they went to get it from Sto & Shop, I was not able to wait anymore so I lose my $ and my time. I Never go back to this place" ugh... read more

Excellent service. Delicious food. Reasonable prices. Clean and friendly. Thanks for a terrific experience this morning!! Everyone was awesome! read more

Food is yummy, workers are very sweet! Especially Isaiah, super helpful and welcoming! Thanks yall :-)

I feel a little bad leaving a bad review because I love Panera yet never leave reviews. I don't usually review anything. But honestly if you're out of pecans on the strawberry caprese salad and you offer almonds as a substitute, the almonds should be free as a substitute for the pecans I'm not getting but would happily eat if they had them. read more

Not one of the better Panera experiences I've ever had. This place is not particularly clean. Tables with sticky grease and drink residue. Service is fairly fast. However, we did a mobile order and the Chicken Frontega sandwich was squashed quite a bit. Not sure what they did with it for that to happen. Lastly, the staff is constantly yelling across the place. Yelling at other employees, yelling jokes to each other, yelling out orders, yelling and laughing. Not something I'm accustomed to seeing at what's typically a chill dining experience at most Panera locations. Going to pick a different location on the return trip. read more

Staff was friendly and got my order together quickly. Restaurant was welcoming and looked clean. food was fresh and delicious.

Ok there's been gimmicks before but I really fell for the French dip. It's truly a crappy sandwich that wouldn't be good from McDs. If you order the whole it's a 3" role that they just give you two of, with about 30cents worth of meat that's cut up into bits & pieces, then they give you half a cup of French soup, that's not what it should be. Truly a crappy meal with about $2 worth of food read more

So Paneras Panera. I don't expect "fine cuisine" but a good bagel or croissant. Saturday am place was empty. Ordered a sausage egg and cheese sandwich and asked it would take a while. Took a bit for her to even answer. Oh well. And the wait was ok. Not awful. But the black ice tea has a fruity flavor. Ok I an deal. But definitely not straight black ice tea. I grab my sandwich and head to work. I take a bite...and it's all egg. No sausage. No cheese. And no time to get back. With no one in the store I think attention to detail could be better..... read more

Staff was very rude and gave me an attitude for asking a simple question. The tables need to be wiped down.

I have to stop and take a minute to express my absolute gratitude to the manager at the Groton Panera Bread Donna!! So was so amazing and completely helpful I've been ordering all wrong for years lol. She just went above and beyond for her customers!! So Donna thank you so much and the goodies are much appreciated!!! The food is perfect Julie P read more

Panera Bread - A handwritten note on a slightly crumpled sheet of paper addresses Selina, offering a couple of desserts and coupons for Panera Bread in Groton. The note mentions looking up her Panera card, adding coupons for her, and encouraging her to enjoy her meal. The message is signed by Donna and includes a smiley face. - Sandwiches Near Me - Groton, Connecticut

No matter what time I come in. I haven't experienced bad service. Food is amazing as well.

Just moved back to CT from HI and as silly as it sounds I couldn't wait for Panera baguettes again! I ordered delivery via the app and have no complaints regarding service or food quality. I am a fan of the chicken and wild rice soup read more

The food is all right. Prices are a little high compared to the quality. They seem to hire a lot of people that don't really care. Seems like they're always getting my order wrong. never a place I want to go. I always seem to go when there are no other choices and I seem to regret it each time. read more

Only complaint is or more so concern is the lady who took our order (maybe her name was Mel?) was very much out of it. Her eyes keep closing as if she was falling asleep. She had a hard time taking our simple order. They were out of bagette so the manager said sub it out with a side. After we paid she said I just need to cut the sour dough bread... and she grabbed a loaf of sour dough and stood there for a few minutes (really did) almost falling asleep and not knowing what to do or what she was doing with the bread she shoved it in a plastic bag and handed it us... I've worked and taken care of addicts before and saw similar motions and traits. I pray for her. read more

Stopped by this Panera for a quick dinner. They didn't have the bread that was supposed to come with my sandwiches but I was offered alternatives instead. There's also a conference room within the establishment. Bathroom was kept very tidy and the dining area were kept clean as well. read more

Walked in with my husband, nobody greeted us even though there was a girl named Xiomara right at the register. She finally acknowledged us with "hi" and looked super irritated that she had to help us. I proceeded to say hello how are you tonight?" She ignored me and said "what do you want". I don't know what was going on with her but seriously do better. Also, we asked for a large Mac n cheese and got a small so that was annoying. read more

Food is good but Doreen at the counter was amazing so kind and warm and not just once but every time!!! She needs a raise

I give it a 4 out of 5 because when I ordered the Toasted steak and white cheddar, it had pickled onions in it. It said nothing about pickled onions. In other words, if you don't like pickled onions, don't order Toasted steak and white cheddar. Also order the Homemade Chicken Noddle Soup because it was so good in my opinion. read more

Favorite spot for yummy healthy food. Staff are always kind, pleasant, and accommodating. I love that their self-serve drink station provides some nutritional information about sugar content to help you make healthy decisions. I'll just throw out a recommendation that restaurants who offer specialty coffee drinks (e.g., cappuccinos) on their menus need to thoroughly train their baristas how to make their drinks properly, or don't offer it at all. I don't think I've ever had a properly prepared cappuccino at a Panera (this location included) that wasn't a coffee-flavored big gulp of warm milk. But I'll keep coming back for the healthy food. Thanks Panera, and I'm rooting for you to continue to grow and perfect your craft! read more

Go here often, to treat a senior to lunch. Staff always friendly, patient and professional. Food always fresh,and tasty Thank you, Panera Bread. read more

Been to one Panera Bread and you've (kinda) been to them all. This particular Panera had 3 registers working during a weekday lunch hour and there was no wait to place my order. This is usually my biggest gripe about Panera. The food and the overall customer service was typical - friendly and filling. Why I didn't give this Panera 5 stars was due to the lack of chicken on my salad. Panera doesn't put enough on so I always order extra (I prefer extra protein and forgo the chips/baguette). It's a $1.79 up charge, but it's worth it to keep from getting hangry before dinner. The last few Panera bread locations I have been to have given me EXTRA chicken. It was obvious that I had paid for more. This place did not. In the grand scheme of things, it's a $1.79 lost and it's just a small handful of extra chicken I did not receive - not like I found a finger in it. But for those of you watching your protein intake or counting pennies - don't bother ordering extra, or if you do just make sure you get extra chicken. *note: I did not go back up to the counter and complain or ask for more, and I am sure they would have accommodated. This review isn't about the customer service - more about the order as is. I would come back here and eat at this location again. I will make a judgement call the next time as to whether or not I need to say something. *****update***** Since I am a creature of habit I ordered the same thing. This time they loaded my salad w/ extra chicken. Must've been an oversight the fist time. A+ Panera Bread. There are a few in the area - this is the one I will continue going to. :) read more

Ordered a flatbread pizza, half a sandwich and a salad. Pizza wasn't cut and had some croutons on it. Sandwich came with a very brown avocado slice with the rind still on. Usually this location hits but this evening it was a miss. read more

Excellent service, I ordered bagels drinks & a 1/2 salad for my daughter and I. The salad came out with chicken on it by accident- I guess the order was incorrect and I didn't realize it when I paid. They quickly made a new salad and an employee unexpectedly brought me the difference of what I mistakenly overpaid right to our table. When it comes to quick takeout fast food, Panera is definitely one of healthiest options. This particular branch is very nice to go to. read more

Panera Bread - Sandwiches Near Me - Groton, Connecticut

Ugh! Overpriced for what you get. No good description of sandwiches. Had a sandwich remade and it still wasn't the way my wife wanted. I've been to several other Panera locations and not much better anywhere else. You are much better off going to a locally owned shop then this. Even their bagels aren't as good anymore. read more

I like it and the breakfast so delicious I recommend it because so clean and warm Also I like the coffee and desert so much read more

This locations is just meh. They stop serving breakfast sandwiches at 11 AM, yet they serve oatmeal?

This Panera location is my favorite, hands down. I come here every time I'm visiting the Naval Base in Groton. Their turkey and avocado BLT, mac 'n cheese, and soups are always delicious. Also, Doreen, the woman at the front counter, is awesome! She's very interactive with customers and makes ordering a breeze. I definitely recommend this location. read more

I go to this panera often and I will say it hits the spot. Do they run out of things often yes. Do many people from my school work there that i never want to see yes. I get the chicken chipotle sandwich and a green smoothie and damn that hits sometime yktv read more

This place should not be allowed to carry the name of Panera. The name should be Pamera or Panega as in it is trying to pass as a knock-off brand of Panera, like a cheap knock-off Coach purse. Even after being shut down during Covid for renovations it re-opened no different than when it had shut down. Sure, some aesthetics were different, but it was like putting lipstick on a pig. The attitude and care of the staff making the food might as well be in the same pit with the said lipsticked sow. Not once in the past dozen times I have ordered for delivery or carry out have they gotten the order right. Yes, literally a dozen times. I guess I'm a glutton for punishment expecting Panera to get it right once. The very definition of insanity. They are always out of essential items for dinner due to poor product management. Food for delivery or carry-out is never double-checked despite the receipt being marked. Requested customizations are never accurate, but why would I expect them to be when they can't get non-customized orders. The bacon is disgusting, enough said. Don't waste your time with this version of Pamer... uhh Panera. The store in Waterford, CT is several times better and should not even be associated in name with this knock-off hack. If you are near this particular store on Hwy 12 in Groton, CT and want something healthier then do yourself a favor and avoid this place and go right across the road to Pick Pockets. Better, fresher food and staff. The only reason I gave it 2 stars is because..... I don't know why I have it 2 stars, but I'll leave it. read more

Very upset about the southwest corn chowder. Super underwhelming. A literal waste of calories. No flavor so confused. I had very high hopes and I was so disappointed. Please do better. read more

Manager went the extra mile for me on a delivery order. My directions were limited by the 120 character limit, and so were not detailed enough for the driver, which is why I included my phone number in the directions, which the driver did not use. The link and e-mail about the delivery only included the driver's first name and last initial, and no phone number. So I called the Groton Panera location, and spoke to the manager. While it is not their normal procedure, I explained that I had no contact information for the delivery service, and further I had not picked the delivery service, I had placed an order with Panera's web site, and I viewed delivery issues to be Panera's issue. She explained she'd contact the delivery service and see what she could do. The delivery service contacted me, and was able to lead me to where my order had been left. Excellent customer service all around, other than the initial failure to call me by the driver. But when I reviewed my delivery directions, I understand why he left my order where he did, and so I can't really blame him, either. read more

Not this first time I've been here, but never an actual bad experience....but never a great experience except last time when I walked in 5-10mins before closing (I actually thought they closed an hour later. This was shortly after they started closing an hour earlier.) Service was always better right before closing; however, the food was very subpar. It was cold and mediocre at best. Came here tonight 2+ hours before closing (I made sure this time.) and the food was MUCH better, but service tended to be a bit more "laissez faire"! I really enjoy coming here and eating sometimes, but I often wonder why I even tolerate such mediocrity! The food-service quality tend to be on a see-saw. Predicting which will prevail each trip is often a crap shoot. Definitely a solid 3-Star fast casual dining venue! read more

Panera Bread - Sandwiches Near Me - Groton, Connecticut

Ahh Panera Bread.. Always a great choice. This location (like all I've been to) offered free wifi and had some of the fastest service i've seen.. The manager was VERY helpful to the staff and costumers even filling drink orders to keep things moving. The lounge was clean and tables were kept up as diners departed. The RR was maintained pretty good too. All i can say is Bravo Zulu Panera.. I'll definitely be back.. ** Don't forget to get a Panera Card.. Every little point/credit adds up.. read more

Speedy service, great food, friendly staff, clean restaurant. What more could you want? They also have free wifi. This month (August), it's half off frozen drinks between 3-5. I may have stopped in a few times. They also have the strawberry poppyseed chicken salad back and it's delicious! If you sign up for the Panera card, you get a free pastry on your next trip. I was never a big Panera fan living out in California but the folks at this location are genuinely nice folks and the food is great. You'll definitely see me in this Panera once or twice a week getting my grub on. I'm there with my computer using their free wifi to do homework! read more

Awesome place. This is one clean cafe, wonderful and caring associates and managers. The food is awesome and they are consistent, hot food and always made well. The managers always working the floor, talking with customers and watching the dining room. They have a great fireplace too. Love this panera. read more

Oh em gee, this is the first Panera I've been to that has a clean atmosphere and isn't disgustingly over crowded! Unfortunately for my wallet and cholesterol, they are on my way to work, and can see myself devouring power brekkie sandwiches on asiago bagels for the next year. The people who work here are 98% awesome. They go out of their way to say hi and greet which is awesome. Food to try here? How about brekkie. All of it. I've been trying for years to try other dishes but it pretty much never happens. read more

Groton Panera This location seems cozier and less crowded than the Waterford Connecticut location. I tried 2 half size pastas and 2 half size sandwiches along with a cup of soup for dinner one day. Butternut Squash ravioli with frizzled parmesan was delicious I was able to taste the subtle flavor of the squash filling. Chicken Sorrentino pasta was yummy with fresh green herbs and tart tomato based sauce and I customized it by adding pulled smoked chicken. The asiago steak sandwich came on a very good homemade quality bun and the steak quality was excellent. The Napa chicken salad was delicious and contained half grapes although the bread choice for that sandwich left a little to be desired. it came on what looks like almost soggy but slightly thick white bread. The chicken wild Rice soup was subpar. I think Panera definitely has to improve the quality of all of their soups. they all have the same Yellowy plastic cream base. It's about time they started upgrading their soups at the very least to some of the fancier ones that you can even get in the supermarket. skip the soup. total damage $23 read more

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