Came to this Panera right when they were about to close, and their customer service was still amazing. Even at the end of the day, the staff were friendly and provided great service. I got the turkey and bacon sandwich, and it was really good with great flavor. I also got the chicken soup, which was also really good. The Kitchen Cookie was so delicious as well. It's great to see dedicated employees who continue to provide great customer service no matter what time of day it is. I'm happy to see that. Overall, a great experience, especially considering we came in right before closing. read more

Coffee machines always down. Service bad food takes forever and they don't have customers. They use to have better management back in the day. This worst location east valley read more

2 of us went to Panera for lunch. My daughter got the Caprese sandwich and mac & cheese. I opted for the Italian sandwich & french onion soup. Each meal comes with a bag of chips. Order and pay for your meal at kiosks. You will be given a pager w/number and your food is brought to the table. Both meals were brought fairly quickly to us. The soup was good, just wished there was more of it. The sandwiches were mediocre at best. They could have had more dressing and filling for the price. It been years since I've been here and wasn't really anything I missed or anything special. However, some of their drinks tend to be more unique like the teas and lemonades which made the experience a little more pleasant. Service was quick and pleasant. Store was clean. read more

Panera Bread - French Onion Soup & Italian Sandwich - Salad Near Me - Gilbert, Arizona

I signed up for the drink pass- but the wait in the drive threw takes so long I probably won't be continuing. I'm greated with one moment please and ignored for 3-5 minutes everyone I pull up. Then it takes another 15-30 minutes to get through the line to get the drink. No sense of urgency. read more

Great first experience. Staff was attentive, place was clean and food was amazing. Manager came to check on us and service was prompt.

Fast service. Delicious bread bowl with chicken noodle. Kids didn't like the m&m cookies.

I am a sip club member, and my first visit to this Panera was great! The drinks actually have the right amount of syrup in them! The guy working the drive through on 3/11/26 at 7:45 pm was extremely kind and welcoming. I didn't catch his name, however it was genuinely the best customer service I've received at any Panera. Further, I watched him accidentally hold my lid against his shirt and he swapped it without hesitation and without me asking! Incredible awareness for food safety! I'll be back to this location! read more

staff incredible, food good but the music is so loud i cannot hear my wife talk, ac is too cold.

Start with the bread bowl soup. It was terrible bread hard and cold, chunky cold soup. The half sandwich was ok. I ordered the Mac and cheese again dry and thick. Then to my bagel sandwich poorly made and super hard. I had to return it and then it was properly made. All the food that was ordered was not great. I will not be recommending or eating here again. The customer service behind the counter that make the food very unpleasant. read more

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You guys always get my order wrong im done with this place. When i order extra sauce for anything yall always forget or dont seem to worry about it. read more

I really like the Panera bread chocolate croissant. Their other pastries are also good. I used to eat a lot of their cookies. Their cookies at the time were huge. When they just came out of the oven the chocolate chips were warm gooey and oh so tasty. The chocolate would melt all over my fingers. They have fruit bowls. I like those a lot. I like how they are cut small. They also seem quite fresh. I don't like their eggs. One time I had them they tasted and smelled musty. I think if they are left in the refrigerator in water more than a couple hours they smell like mildew. Their sandwiches are pretty good and their service is quite fast. I like how they have a little pickup book case for when you when to get your food fast. The receipt is clipped to the bag with a staple. Panda has a variety of offerings like cookies, croissants, soups, sandwiches and drinks. read more

Panera Bread - Salad Near Me - Gilbert, Arizona

Disappointing! Haven't been to Panera in a bit but was craving their chicken salad sandwich so decided to go thru the drive thru today. Big mistake! First off it took literally 28 mins to go thru the drive thru-13 mins of it was sitting @ the window waiting for my food. Then when I finally got my food realized they've changed the sandwich was super disappointing. read more

I have been seeing commercials for the new chicken sandwich at Panera. The commercial shows a massive sandwich, chicken hanging over the sides of a large bun. The chicken is juicy and tender. Who could resist trying one as another best chicken sandwich quest review. Not me! The online order and pay saved this updated review from being a zero. Easy and efficient. Everything is down hill from here. Buckle up. The sandwich is a complete disappointment. It was cooked all the way through, but that is all I can say was right about it. 1. The bun was small and didn't seem fresh. 2. The chicken was dry and under seasoned. 3. The chicken breast was under sized. 4. The sandwich came with an extremely small bag of chips and it was over $11. Yeah, 11 bucks for an under sized and pretty much tasteless sandwich. Go to any other fast food restaurant and get a better chicken sandwich for less money. Do yourself a favor, don't fall for the commercial like I did! read more

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Boyfriend and I came to this Williams Field location for dinner and to do some work on our laptops. Tables were clean, food came out quick and was hot, and even though it was less than an hour to closing they still had all the coffee and tea beverages available. On top of that, customer service was great. Young man who told us they were closed was so professional and polite, servers in the back were super friendly and accommodating when we picked up our meals, and then up front Leilani and Brooke made our night with their friendliness! read more

Panera Bread - Cinnamon Roll, Brownie, Chocolate Croissant, Almond Pastry, Blueberry Muffins - Salad Near Me - Gilbert, Arizona

Staff are great- but they are not bakers!!! Bakery items are all LOSERS- horrible - no flavor - especially the bagels!!!! No taste and flat as pancakes! Always running out of coffee!!!! (like all the Paneras) Poorly run management!!!! read more

Panera is always awesome. Stopped by last night to pick up some dinner. The staff was super friendly. The tablets are super easy to order and don't require talking to someone (I had to order at the counter because I was paying with cash). The food came out super quickly and was super good and fresh (my personal favorites are the Tuna Sandwich and the Broccoli Cheddar Soups). Keep it up, Panera! read more

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I go to Panera almost every other day for my sip membership they have. My soda is always fresh and crisp! It is always super clear inside and the employees are always really nice. One thing I wish they would to back to is having the cups available where you order your food; because sometimes it takes anywhere from 5-10 to get a cup from the employees, since you have to go to the pick up to go counter. The restaurant has ton of parking as well. read more

When we walked in there is a self check in there where you can order. They also have a counter person if you don't want to order on the machine. Everything was very clean and comfortable seating. We had tomato soup and Mac and cheese. Yummy! read more

Terrible drive thru service! ordered 2 bowls of soup and waited 25 minutes in line, with only 3 cars ahead of me. way too expensive for bad service. Do better, or close! read more

Love that they have rapid curbside pickup and they bring your food right to car and they are wearing face covering ! I was wearing mine even though almost everyone I've seen out is not wearing one. I paid for my blueberry muffin online and parked my car under the rapid pickup sign. My blueberry muffin was moist, fresh and yummy. Thanks panera for still operating with covid-19 in mind and continued use of face covering. read more

Grilled cheese. I'm in hospital right now. Figured something from Panera would be better than anything from the hospital menu. The sandwich was was ordered and returned to me within 15 minutes. I was very disappointed to find the bread soggy, cheese hard. Not going to eat it. The cream of tomato soup is good. read more

Panera Bread - Grilled cheese. - Salad Near Me - Gilbert, Arizona

the fact that this costed $7 is absolutely ridiculous! You get this tiny little premade shit smoothie and paying an arm and leg for it. Panera, get your prices together and stop charging an absurd amount for this read more

Panera Bread - Salad Near Me - Gilbert, Arizona

(2/20/20) Thursday was what I'd like to call a "Joe day". Joe days are when I, Joe, go and do relaxing things throughout the day because I'm unable to do my usual activities. In this case, I was barred from working out due to a stupid injury, so I spent my afternoon floating around, window shopping, and looking for healthy foods to eat. Enter Panera, an establishment I haven't visited in years. It was time for salad. I've never been to this Gilbert location, but on the outside, it looks quite nice and upscale. Upon entering, I was delighted to find a bunch of tablets from which I could place my order, grab a number, and have my food brought to whichever table I chose. Fiddling with the touchscreen interface, I went with the Spicy Thai Salad with Chicken with a baguette side. My meal was brought to me in about five minutes, so cheers on the quick service! The results: | Spicy Thai Salad with Chicken | At only 460 calories, this protein-heavy salad was both refreshing and kicking altogether. From their ingredients list, I gather that the red pepper, chili vinaigrette, and paprika might explain the heat. The peanut sauce drizzle was a wonderful touch; it really brought out that classic, Thai flavor, as did the edamame, carrot blend, and citrus notes. I even had a couple bites of the nutritionally vapid baguette, which I would later discover was not even necessary to order. Returning to the tablets by the entrance, I created a mock order of another salad, and there I discovered (or rather, remembered) that there are a few other options besides pointless white bread. My mistake! Here is where things went a bit south. As part of my Joe day, for every meal I ate, I was practicing "mindful eating" -- that is, eating very slowly instead of vacuum-devouring my food like I usually do. Alas, as I ate at a snail's pace, I noticed what looked like two small strands of black hair. Now, correct me if I'm wrong in the attached photos, for these are strands short in length -- likely not head hair. But facial hair? Eyelashes? Those ghastly hairs that stick out of your moles? Could be. I do feel fine, and honestly I don't really care (found hair; don't care) as these discoveries were made after I ate; there would have been no sense in getting a new salad at that point. However, the disinterest of Panera's customer service was uninspiring, for they did not wish to verify my findings, or -- as far as I know -- take issue with the staff who prepared my food. So, I thusly declare that I've had better! 2 stars. Going forward, I will continue to rapidly absorb my foods. Should I visit this Panera again, however, it will be another Joe day's worth of mindful eating. Mindful all the way. Godspeed. read more

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I've been coming to Panera for years. This place recently opened near my house and I've used the drive thru a few times. Today I ordered soup in a bread bowl and a chocolate chip cookie. On the way home I decided to eat the warm cookie. Much to my dismay is included a special treat.... A LONG DARK HAIR! GROSS!! read more

Panera Bread - Yes that's a long dark hair in my cookie!! Gross - Salad Near Me - Gilbert, Arizona

Stopped by after a morning walk and was very surprised at how good the food and service is here! I've seen a few if the places all offer town but never stopped in and I'm so glad I did. I will definitely be back!! Loved it! read more

I drove here to get my favorite Chipotle Chicken Avocado and squash soup and it was amazing. The manager was so nice I would definitely come back again! read more

Panera Bread - I ate my soup half way. Delicious! - Salad Near Me - Gilbert, Arizona

Every time we go they're out of bread. Then they messed up our order for BREAD BOWLS. We specifically ordered them, but they didn't confirm our order. Make sure you ask them to confirm your order and also ask what bread they're out of before you make any choices. I hate going to Panera because it's overpriced bland and boring. Too bad my kiddo likes the soup. read more

They give you literally the smallest amount of Mac and cheese. It makes me so freaking mad

Store manager is rude and has no customer service skills. I would definitely not be coming back to this location!

Order was wrong food quality for the price didn't live up and also if your employees can't take 45 seconds to check the order I'm not driving an extra 15 minutes to come back for missing items read more

Panera Bread - Salad Near Me - Gilbert, Arizona

Ordered from here through Uber eats pickup came about 45 minutes later (plenty of time for the order to be ready ) only to be told the order was possibly "picked up by someone by mistake" is there not anyone watching the orders? I doubt anyone in this area cannot afford a sandwich or two so I honestly believe my order was never made someone clearly wasn't paying attention I didn't have time to wait for them to make an order that I requested an hour ago so they cancelled it I wasn't even offered a coupon or anything I'm just saying lol I just moved to this area and this was a first time poor experience for giving 3 stars to be fair since they weren't rude or anything but please do better (I ended up reordering this through Uber eats delivery which costed me more money and defeated the whole purpose lol) read more

Bad...In every single possible way...menu sucks..restaurant is extremely cold year round. They have discontinued every thing I previously ordered...no longer coming back..$65 for trash read more

I like the bread they bake, but they don't make good sandwiches, it's the third time I've gone and no more! I ordered a chipotle, chicken avocado melt, really? is this a sandwich? I ordered another pepperoni mozzarella melt, they gave me a toasted scum, do you have a standard for sandwiches? Or does each employee put what he wants in the portions? I don't know if it's because the 3 times I've ordered online and I pick up the food? or this is your standard. read more

Panera Bread - This was a chipotle chicken avocado melt! Was very very bad, disgusting - Salad Near Me - Gilbert, Arizona

The stupid manger in this place is so useless. The store is out of bread. Stupid manger at its finest.

Fresh Bread would be a good start have gotten some really funky bread in the past try preparing food as ordered not as U want to prepare it the customer Knows what they want so give it to them serve Hot food Hot Cold food Cold Not warm or cool clean tables as they are vacated No one wants to enter a dining room and see dirty tables everywhere read more

Kaitlyn helped me out! She was so sweet when I called about something missing from my order! They replaced it and gave me some cookies :) very nice crew! I appreciated the help! I tried their chipotle avocado sandwich this time and it's my new favorite! read more

This location is really nice. Posted up in a growing area of Gilbert I am sure it will continue to take off and be busier and busier as developments continue to go in around it. It is quite the fancy and posh Panera to go to. Once inside, you will find a row of self order kiosks to order from or you can bypass them and head to the counter to meet with an employee to place your order and check out the menu. There are tons of ordering options so you can even just go right to a table, open the phone app, and place your order to your table to avoid the lines. After ordering it was only a short amount of time before our food arrived. It was good as expected but it was pretty pricey for the product. I have felt that way about Panera for quite some time... but I guess it hasn't stopped me from visiting every now and again. Because of how automated the place is you don't really have much interaction with the staff. The place was pretty clean and there were plenty of areas to sit and types of seating (tables, booths, high tops, etc.) read more

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Went through the drive through around 8:10 and ordered a soup and Mac and cheese. The bread I received looks like it was torn apart with someone's hands and when I pick the soup up out of the bag the lids not completely on and spills half the soup everywhere. To try and for that all in to one small bag is lazy and careless. Expect better from a nationwide chain read more

Panera Bread - Salad Near Me - Gilbert, Arizona

First off...The sewage smell in this place is so awful I don't know how people can sit in here and eat! Health department should be notified. It's a brand new building too, wth?! Their floors are super filthy which I don't get because the building is NEW! My toddler crawled in the floor for less than a minute and her pants were black! See pic I posted. They are always out of EVERYTHING. Don't know what's going on here it's just awful. read more

Food was good, but as others have complained about they messed up the order. Gave me a roll when I asked for chips (see picture) and forgot to give me a spoon for my soup. Neither one is that important, but it is irritating when they get it wrong. I'd actually give them 3.75 stars, but it won't let me do that. read more

Panera Bread - Salad Near Me - Gilbert, Arizona