Been here 45 min and it doesn't appear our sandwich and salad will be here soon. The Mrs informed me they left items out of her order the last time she drove through. The young lady who took our order was very friendly and helpful. After that, nothing happens in an expeditiously. Will not return. read more

Manager is weird. Says he's hiring. Go for an interview waste 20 minutes to be told they aren't hiring. Unprofessional. Random dumb questions from the top of his head. Whole place seems disorganized. SMH Good luck to you buddy. read more

07/23/2022 , the signature take chicken sandwich was the grossest sandwich I ever had !! Freaking overpriced! And Again GROSS Agave Lemonade , water down kool aid ! Strawberry Poppyseed Salad with Chicken And now don't forget the staff was among the rude awakening, kids being kids taking amongst themselves and no care world to take care of their customers! read more

I had the u pick 2 with their tomato soup- sad their croutons aren't the same anymore, along with their Asian chicken salad- just doesn't taste the same when they canceled their amazing thai chicken salad. As I was eating my salad I started noting the quality of the lettuce hidden under the top bits of lettuce. You'll be as grossed out as I was! I am pregnant and I am certain I would have gotten sick if I hadn't seen it. So gross! read more

Panera Bread - Would you eat your salad if this was in there?? Not acceptable. I should call the health department! - Salad Near Me - Everett, Washington

Kayla who goes by kay she's a front cashier is horrible. She's mean as well. My friend works there and I go to hang out and Kayla got mad at me for no reason and followed me and my friend out to my car started calling me horrible names and then Kayla hit my car window while calling me names. I feel so unwelcomed Ann scared to go back in there because she started to yell at me today while I was trying to go to the bathroom. I don't even know who this girl is all I know is she works there. This is extremely rude and unprofessional. read more

I love their food. I have heard about them in Vancouver and always wanted to try so I got the bacon and egg bagel and in my mind the sandwich would have a hole in the middle and yup no hole in the middle. As well the sandwich was quite big. It tasted as if the bagel was pan friend or something. But it was nice and had a bit of crisp to it. I also got the Chai tea Latte and the Chai Tea Latte was ok. I had it cold and so not sure if its because there are too much ice or something at the end the Chai tea latte tasted like nothing. The sandwiches are made fresh by order. As well, this place has lots of seats. Showed up around 10 am and we were the first to show up at the restaurant. I heard their soup are delicious and I will definitely come back to try it another time. read more

Panera Bread - Salad Near Me - Everett, Washington

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I came here for a order to go. Got home and the pepperoni mozzarella melt sandwich was greasy and terrible. The avocado blt had almost no bacon and zero avocado. My chipotle melt sandwich came wrapped in a wrapper that said it was an egg cheddar melt and it was also greasy. I did not eat it because I didn't think it was the correct sandwich. They also threw a chunk of baguette into the bag with my food that was not wrapped and when I took all this back and asked about it, they told ne it was a "side baguette" which I had not ordered. On my second trip down here to get all this made right, the gal behind the counter waa snippy and rude . I will not go back to this location. read more

I'll start by saying I am a big Panera Bread fan because I love soups, salads, and sandwiches. The food was typical Panera food. It's located on Everett Mall Way, just a few blocks from the Everett Mall. My biggest complaint is the parking. I came around 12pm and the parking lot was difficult to navigate. The drive-thru from McDonald's that shares a lot was backed up and cars were blocking entrances and exits. Once I was able to turn, Panera had multiple open spots available. I ordered online for pickup. All directions were followed and my order was correct. Pickup was very easy and quick. Due to COVID restrictions, all pickup orders are placed behind the counter and an employee has to get it for you. The employee I interacted with was very pleasant and efficient. She also came to my car before I left because she thought she had given me the wrong order and wanted to double check. I really wanted to give Panera five stars but the parking situation detracted from the experience. read more

We've been to this Panera an embarrassing number of times over the course of a week of moving. I am in love with their Fuji Apple salad, their raspberry almond thumbprint cookies, and their vanilla lattes. (Yes, two of those things cancel out the third. Don't judge.) I've seen the lower ratings of this Panera and I have no qualms with their service (friendly) or the quality of their food (it's standard Panera fare). Wait times were never unbearable, and location is convenient. The only issue I have (and the reason why I'm taking off one star) is because NOBODY in the kitchen or at the window was wearing a mask. read more

I ordered the broccoli and cheddar mac & cheese from the adult menu, not the fetus menu. Despite that, these noodles were so bloated with water that I'm certain it was made only for those unfortunate enough to lack teeth. I think it would take real effort to overcook the pasta so badly that the cheese sauce offered more chewing resistance. This mac & cheese is the consistency of shampoo. The two stars are for the service which was friendly, and the fact that they even serve broccoli mac & cheese at all, as it is a rarity. Still, if you're adding food items for fetuses, at least warn your fully-teethed customers that they're ordering from the wrong menu. read more

Not at all happy with my experience. I ordered a large meal online yesterday for 830am today and when I arrived my order wasn't ready and it seemed like they had forgotten about it completely. They open at 6am so there was plenty of time to prep my order. I ordered the bakers dozen bagels which is 13 and asked for them sliced. The girl behind the counter was clearly complaining about having to slice each bagel, I told her if it was that big of a deal then not to worry about it and she gave me a couple excuses before somewhat apologizing. Anyway, the sausage egg and cheese bagel had like mayonnaise on it which wasn't stated and made the sandwich so gross and I only got 11 bagels instead of 13, I guess she couldn't bring herself to slice two more. read more

Only Panera I know of that consistently runs out of Bagels by noon. Happens time and time again. Done with this location. Incredibly slow, far dirtier than most and constantly out of bread and bagel stock. read more

Ordered chicken noodle soup and got chicken noodle broth. $25 order between me and my mom. Never again will I come here to this over priced broth hell hole read more

Panera Bread - Salad Near Me - Everett, Washington

I'm a little disappointed in the grilled cheese sandwich. Two soft, untoasted and hardly warm pieces of bread in between cheese that isn't even melted... it's not that hard.. read more

Panera Bread - Grilled cheese sandwich. Cold. - Salad Near Me - Everett, Washington

Average panera. Slow, food is hit or miss. One time I got a big miss when i asked for bread. My finger sunk into a wet molding apple instead. read more

I ordered the margarita flatbread pizza..it was very messy because they put flavorless tomato soup on it instead of actual marinara sauce..there was hardly any cheese and basil on it either. It was disappointing. :-/ read more

I love Panera, but this location struggles with communication, efficiency, and overall customer service. I do not recommend this location to buy your (expensive) meal when I can't trust their inconsistent order accuracy. read more

Went with family.meal was not prepared together and drink fountain empty.Salad was like eating weeds plus appearances was not like it use to be.Very poor presentation rolls were dry and not fresh.Taste was lacking in all our meals.Girls preparing lunch were rushed and cranky not the Paneras we have always enjoyed.They were more attentive to the door dash ppl.We will take our lunch business elsewhere. A big comedown for a once great place to eat. read more

I ordered a medditerrian veggie sandwich, no cheese, they gave me a cheese sandwich with only a lot of cheese, no veggies. I was really hungry and wanted to grab a bite quickly in drive thru and instead had to remain hungry for hours due to this error read more

I have been to Panera a number of times and have found their food to be fine. A little overpriced if you ask me and the service is very inconsistent. Today, I got a to-go order and when I got home I found that the cup of chicken and rice soup that I paid $5+ for was half full. Not sure I'll be back. read more

Panera Bread - I paid over $5 for a cup of soup that was half full. Very disappointed! - Salad Near Me - Everett, Washington

I was super stoked when a Panera opened near my work location in Everett, and I vowed I would go there at least once a week! I love that they have a convenient drive-thru, and I simply adore the chicken and wild rice soup. Having said that, I have often been disappointed by this location. Half the time, my orders are completely wrong. And I don't know if it's just the to-go portions are different or what, but I feel like I'm getting ripped off on the You-Pick-Two salads when I go through the drive-thru. They are so small in comparison to what you'd get if you went into the store. The soup sizes are pretty generous, and I do like that it comes with a baguette. I just feel a bit ripped off when I am paying $9-$10 for this lunch combination. I decided to stray from my usual order recently, and I have never been so sad that I did so! I went with the grilled cheese (which I have heard raving reviews for) and a cup of soup (my beloved chicken and wild rice), and the soup was scalding hot (not that big of an issue), and the sandwich was cold, yet, somehow nuked to hell so much that it stuck to the container. I seriously took the box it came in, turned it upside down, and the sandwich would not budge! I had to rip off the sandwich from the box lining (taking most of the bread), and then the sandwich was COLD! Plus, one side of the sandwich looked grilled, while the other side looked pan-cooked. It's obvious they just stuck this bad boy in the microwave and let it overcook. DISGUSTING. Panera, step up your game, or I won't be returning! Not even for that crack-addicting soup! read more

I will NEVER order from or come to this location again. The WHOLE POINT of ordering online and selecting rapid pick up is so that you don't have to wait in line to get your food. What sense does it make to have my order behind the got damn cashier and make me wait until two people place their order just to ask for my order that's been ready for over 20 minutes? ABSOLUTELY RIDICULOUS. read more

I like Panera Bread. I really enjoy the broccoli cheddar soup, warm bowls and the steak and cheddar cheese sandwich.

I have never eaten at any Panera before but I really liked it. I forgot what sandwich I had but it was darn good. It had turkey, bacon and some special sauce. Then I paired it with there tomato soup and some lemonade. Both were just as good as the sandwich. It had a drive thru too. Cool read more

Panera Bread - Yummy. - Salad Near Me - Everett, Washington

I love their Chicken Wildrice Soup, so today I made a quick Drive Through trip. When I ordered the person kept asking me to repeat my order. I did that several times. My request was for a cup of the Chicken Wildrice Soup and the side I ordered was bread. The person repeated my order and I proceeded to the Pick-Up and Pay window. Unfortunately, I didn't think to check the order, but arrived home to find they'd included chips, but not the bread I ordered. I called the manager to suggest the staff was in need of further training. I spoke to Walter who explained they've had issues with the speaker device for several weeks, but it still wasn't fixed. He was kind and courteous, and I suggested he escalate the issue up the chain of command. He did say the next time to ask for him and he would take care of my request. I appreciated his willingness to help make it right. read more

They are ALWAYS out of items. The problem is that the front counter isn't aware so the last two times I've been to this location I have ordered and paid and, only as await my food, am I notified they are out. Why do they not tell the people taking orders when they run out of an item? It's expensive enough when I get what I'm craving. I don't want to pay for a SECOND choice. read more

This place has gone downhill. I was always so happy that I could get halfway decent drive through that was healthy. But the quality has gone down read more

Will I ever learn? The only reason I come here is because the kids Mac n cheese. EVERY time I veer from this order I kick myself because it's ridiculous and I'm stupid to think this place can provide a good experience . Anyway, I ordered a pumpkin cookie that is on a sign with a big .99 sign. I arrive at window and she repeats order back and assumes bread with my soup. I tell her I'd like an apple please. She fixes it. I don't know about you but I think a horse would eat this apple, but certainly not me. See pic. Then, I commented that the cookie was 2.79 on the receipt, but .99 on the sign. She tells me that's only if I order a drink. Now wouldn't it make sense to then say, "would you like a drink? Because your apple juice is basically free".. but nope. I pay three dollars for a damn cookie, no drink, and vow never to go back. read more

Panera Bread - Two flat bruises beat up apple. Pic doesn't do it justice. I guess I should have went with the pre-selected baguette! - Salad Near Me - Everett, Washington

better than Starbucks! I come here every morning I enjoy the 8.99 deal one free drip coffee everyday and the option to try it for you for 3 months FREE! the coffee is always excellent! The you pick 2 deal is amazing! I don't think I've ever had a sandwich soup or salad that isn't the bomb.com! I love the option to do curbside service I always order it after work and they are very prompt to bring my meal out. The customer services excellent I never have to wait very long everyone who works there is extremely customer service oriented. The reason why I give it four stars is for the location I just wish that it was easier to get in and out of the drive-through is a little annoying. read more

The food is decent enough, but the service is really not very good. Several times I've ordered for curbside rapid pickup only to sit there waiting while no one brings out the order. Instead it has been left on the pickup shelf inside. When I ask why I'm just told "oh well were short staffed." Okay, so don't offer curbside pickup if you can't handle it. read more

I ordered the pepperoni baguette and it was very disappointing. The picture of it on their menu and the commercial shows it overflowing with pepperoni and mozzarella cheese. My baguette had a thin single layer of pepperoni and little cheese. I would not recommend ordering this baguette. read more

The food is delicious and is what keeps me coming back. What keeps me away is that my order is almost ALWAYS inaccurate (this is the case with every Panera I've been to- they clearly have a systems problem- not a personnel problem). Some days I'm not in the mood for it. They have a promise that if your order is not correct- bring it to their attention and they'll give you a baked good for your troubles. I have had inaccurate orders nearly every time and never received a baked good. Don't get me wrong- I don't want the baked good- but I'm curious as to why this is their promise and I've literally never had one offered to me before. Before you think "maybe she just doesn't know how to order," when I say inaccurate I mean salads ordered off of the menu that are completely missing toppings, no baguette when one was ordered, a french onion soup without any croutons, a grilled cheese sandwich that comes out as a PB&J- that sort of thing. Yes I check my receipts, yes I watch the screen, yes I have plenty of my own food service experience to understand it. Furthermore, I have emailed them about it at least twice in the past few months and not received a response. In total, over the last year, I have emailed three times to the corporate office and never received a response. I even posted on their Instagram about the lack of responsiveness and didn't receive a response. There are times where I'll mention I want Panera and my husband will say he's not in the mood to deal with getting the wrong order, so we won't go at all. And vice versa. That said, the food is so good. It tastes fresh and yummy, and you're able to customize it as needed to meet your dietary needs and preferences. The three stars is for the food. There are a couple of amazing customer service super stars that work there (there's a certain guy- I'll have to get his name- he's phenomenal) but there are others that don't seem to like being there. I get it- food service can suck the life out of you. Only come here in the right mood, and check your order. read more

Excellent food and service. They took our lunch time order quickly and correctly. When the diet soda ran low they quickly corrected the problem. Friendly staff and good food, what else can you ask? We will be back. read more

My family has been coming to this location for quite a while and this is my first review. I have been satisfied with the friendliness & customer service. Tonight I called about some issues and was completely happy with the response both times I called. Again, the great attitude of the employees there goes such a long way. We always have to check our order for missing, wrong items and utensils. Also, recently they seem to run out of types of bread relatively early, including the French bread that's a side. I would like more oversight & attention to detail with what comes with what orders and product ordering. Overall I've had a pleasant experience & the food has been great. read more

Ordered my regular to-go Chipotle Chicken Sandwich from this location and found longer than 2 inch of piece of a plastic wrap inside. And that was my last bite. I don't even wanna know if there was more in it. read more

Once again, forgotten items. Not sure if it's an overly complicated order system on the employee side, poor training, poor management, or something else but almost every time at this Panera they forget food items. Today it was a small Mac n cheese and a bowl of broccoli cheddar soup. When asked to provide it when we went back in, the manager was rude and said it was for sure in the bag. She was invited to come out to the car to check, and then told that it is unacceptable they bring the food out 15min late to us, forget the food items, then question us when we are spending $80 on lunch. Corporate has been emailed about this now being an ongoing problem and hopefully they can address it. Until then, and maybe even beyond, Panera has one less customer to sell to. Very very disappointed and for those reading this, triple check your order because this location doesn't even double check it. read more

I'm a client from this store and that's the second time they hand out a wrong order for me. The first I was super pregnant and order to go so was a disappointment when I came home for things missing but I was cool with it and let it go. This time I am taking care of a newborn, order to go and had a HUGE disappointment when I came home for a completely different order. Even my bacon paid for +1$ (2x, so 2$) they didn't add on my mac and cheese. When I did complained about it that just added a 5$ reward in my account. Really????? It was two large mac and cheese completely wrong, one tiffany wrong, one side wrong and they add 5$???? I paid 2$ for my bacon I didn't got, are you saying your are giving me basically 3$ for all the stress, I even had to take all the chicken out one by one so my toddler could eat, I asked for NO chicken. Oh. My. God! read more

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We were in the area and we decided to use the drive-thru. They had great customer service and they took our order accurately. The food was good and came out promptly. This was around 9:30am. Highly recommend this Panera Bread if you are in the area. read more

This is my 2nd time I have a cold sandwich when I order a hot one. And the steak didn't look fresh and cook!!

I ordered half a sandwich for Curbside Pick-up today at 3:35; the email said it will be ready at 3:45. I parked in one of the designated pick-up spots at 3:50 and clicked the "I'm here" button. I waited in my car until 4:06, then went inside. They weren't busy at all (literally like 2 other customers who were sitting and eating) and there was a group of 3-4 employees just standing and talking behind the counter. I was nice because I work in customer service and I don't wanna be a Karen and told them I have a sandwich I ordered for pick-up. They magically had my sandwich ready and brought it out to me, almost as it was ready the whole time lmao. Also, one time, I found a hair very closely resembling a pube inside my sandwich, which was obviously very pleasant :-)) read more