This location was not having its best day. They seemed to be understaffed and under-energized to handle the number of customers. The coffee was out, the creamer carafes were out, and my order of a breakfast sandwich took 27 minutes. Understaffed is a bummer, so I'll speak to the breakfast sandwich - the croissant ham Benny. Big Panera, please listen. 1. The croissant falls apart. 2. Too much sauce. 3. The egg is rubbery. 4. The ham is overcooked. 5. It needs salt. I would have switched to a knife and fork had it been served with utensils, but it was not, and there were none available in the dining room. I was not about to interrupt the staff, so I did what I could and left half the sandwich on the plate. I hope to have better luck next time. read more

Ordered their chili. Took about 20 minutes until they produced the order. It was way too dry, not at all soup like. Like it had been sitting in its pot for hours! The chunk of bread was good! read more

Even though this Panera was quite busy during my visit, the team communicated effectively every step of the way. Despite the crowd, they kept things moving smoothly and ensured customers were updated on their orders. The food came out piping hot and perfectly prepared, which was impressive given the rush. I used their kiosk order option, and it worked flawlessly, our order (for 5) was ready on time and exactly as requested. We also did the rapid order for cookies and brownies as we were finishing. This too went smooth! Great service and execution all around! There was plenty of space to sit and even charge our electronic devices as we prepared for our flight. read more

We were going to go to Einstein but thought we would try something different. Wrong. We hit the egg breakfast sandwich and a everything bagel. Both were supposed to be warm but they were both cold. The egg sandwich was almost inedible Would not recommend here for breakfast read more

Was closed an at 7:30 on a Saturday evening when hours say till 9PM. Don't waste your time like they did mine! Update your hours if you can't keep them! read more

This place is a mess . Have been sitting here 27 minutes. Not one takeout has been processed. Lots of eat in. When you ask the girl exclaims in a loud voice. I have 20 some orders on the screen and can see only the first six. 5 people working at preparing, none in a hurry! Bad bad service. Promised online order 34 minutes ago . Ordered 1 hour ago. read more

Here for another coffee. Do take advantage of their unlimited coffee subscription right now. My husband likes their iced coffee here, especially for a road trip. They are keeping people at a safe distance inside. They even have brown rock sugar here. read more

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Ordered an expensive avocado toast. It was awful. Hardly any avocado and ask for more but they arent allowed. Never again read more

Panera Bread - Sandwiches Near Me - Cranberry Township, Pennsylvania

All Paneras are iffy. The last 2 locations were definitely misses in many areas. Speed, accuracy (because of the noise level I think?) and quality/taste/age of food. The first location I would not recommend is the Cranberry Twp PA location. My personal opinion- it checked off all the boxes of why NEVER to go back. Cleanliness, quality of food, noise level. The second one is Nashua NH. Long lines. Cranky workers with VERY short patience levels(they're in the wrong business) and very old, stale, questionable food. I told all my relatives in the area never to attempt to get anything even resembling food from this location! Don't bother even trying this one. read more

Good food. 2 for light lunch under $20 including coffee. Clean and reliable. Become a member and dine here when traveling on a budget.

We have loved Panera for a long time. Unfortunately we will no longer be going to the Cranberry Twp PA location. This is the second time I am waiting more than AN HOUR before my order even starts being prepped... from the time they quoted that is would be ready on my mobile order. Placed mobile order. Said will be ready at 1:33... its now 2:33 and I'm still 13 deep on the order board in the "we got it" status. Come on management, you can do better than this read more

everything would be a 0 it I could rate it that low. spent $30 on absolute garbage. my blt had 1 tomato and 1 piece of bacon. Way to go downhill Panera. I will never be back. read more

Panera Bread - Sandwiches Near Me - Cranberry Township, Pennsylvania

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The ladies preparing the food were incredibly rude. The electronic ordering and now the staff won't acknowledge you at the counter.

How does this Panera get such low star rating. I found out how. We ordered a home style chicken soup with mostly broth, 3 chunks of chicken and a few noodles. It was kinda gross like someone's left over. They call it home style. Don't know whose home serves left over chicken soup. Not my home. We complained and got a scoop more. The sink in the lady's room not draining. We won't come back for sure. read more

Panera Bread - Sandwiches Near Me - Cranberry Township, Pennsylvania

They always run out of baked goods. Even in the morning. Ugh! Never been to a Panera where this happens

For a normal you pick two meal, I rarely have much to complain about when I come to Panera. The food is relatively fresh, slightly overpriced but usually hits the spot. I tend to go with the french onion or chicken and wild rice soup (turkey chilli on occasion as well). They do a good job with their pastries and fresh bread as well. That said, do NOT order one of their new pizzas/flatbreads, especially the margherita. I can't believe I'm saying this, but it was disgusting... I've never used that word for a pizza, even the worst of them. read more

HOW DOES FOOD THAT GOES IN A MICROWAVE TAKE OVER AN HOUR TO MAKE??? I understand that we came during a Saturday lunch rush but, Jesus people there's no urgency. We did an online order (where there was no notice of the 30+ orders in front of us) and then proceeded to sit in the actual store for over an hour. After waiting we finally decided to leave and get a refund WHERE THE MANAGER THEN DECIDED SHE NEEDED TO YELL AT THE EMPLOYEE HELPING US. If the manager on duty had any respect she'd see that her employee was trying her best to placate the hangry people asking for refunds, not yell at her to help with food. One of the most disappointing Panera's I've been to, to date. Awful management, awful service, and all for some for some food you could find in a hospital waiting room read more

Horrible costomer service with the manager of 6 years miriissa! Bad, mean, unprofessional and rude. This person is running this panera into the ground! Always out of something and not just one thing! Several i called to explain my concern and she said o was yelling??? Very stupid person and horrible management skills. Just sad read more

Restaurant is closed at 6:60 pm on a Sunday even though the sign says it should be open until 9:00 pm today. No sign or explanation for why it's closed. read more

One of the worst dining experiences I've ever had! No one was working at the counter to take orders, so you had to use the computer system, which was having issues. We waited a long time for someone to come help. I then waited at least 20 min for my salad. They forgot my chicken and one of the tomatoes was moldy. My mom ordered coffee and a cookie. The Hazelnut coffee was empty and Light/breakfast coffee was cold. We asked them if they could fill the Hazelnut, preferably. But they just changed the Breakfast one. My mom wanted to add some hot water to it to dilute it further, but that was cold, too!! This was around 1:30pm in the afternoon, so it wasn't even at their "rush" time. My understanding is that this Panara has a reputation for always being this bad, unfortunately. Will not be returning read more

Worst Panera. I only ordered 2 bagels and been waiting for awhile to get them. Suggestion go to Einsteins quicker service.

This location has been updated/refreshed. Nice modern look (if one cares about such things) when you walk in. Service was friendly and fast - and polite. Everyone is clearly doing their best to work around all things CoV. Order was 100% - everything was great. It's Panera. You should know what you're getting into here. Standard, fast, fresh, nicely presented. 100% satisfied. I can recommend this location. Thanks! read more

I order catering often for my staff meetings for my team. The pastries and bagels are always great and I love that they have fresh fruit and offer the coffee in the carafes to go. The order is always put together with care and ready on time. Thank you for always being friendly and quick when I come to pick up the order. read more

I was able to get healthy great service. Order was wrong and we got free meal and coo kids on top! Thanks Panera cranberry! read more

It's 9:20. Ordered at 9;00- first people in line. Got our sandwiches quickly. Just received our 2 lattes and bagel to go 18 minutes after ordering, and long after our sandwiches were eaten. Sandwich was burned- bacon not edible. Panera has gone downhill. Very sad. read more

Now since the weather is getting a little colder it is time for Panera soup! This Cranberry location is right in the heart of the Cranberry mall and close to shopping and getting a quick bite to eat. I went during lunch time on a Thursday and there was no line. I ended up ordering at the self service kiosk that was sanitize after each use. I got the broccoli cheddar soup and baguette and it was delicious! The staff were very nice and were getting out all the orders very efficiently. Highly recommend! read more

Panera Bread - Brocolli Cheddaf Soup! - Sandwiches Near Me - Cranberry Township, Pennsylvania

Everything out of stock. Worst Panera I've ever been to. Don't come here. This place sucks.

Panera continues to go down hill and this location is one of the worst. They need to evaluate why it takes nearly 30 minutes on average for a quick serve to get meals out. Even the 15 minutes they said it would take to complete my order is a long time considering a kids Turkey sandwich takes 15 seconds to make. So many better options in Cranberry and you can actually have a sit down lunch in the time it takes to get a kids Turkey sandwich. read more

Panera Bread - Sandwiches Near Me - Cranberry Township, Pennsylvania

30 min waiting for preparing my order and never now how take this longer....newer happen this before..

Just like every other Panera lately, out of everything we wanted for breakfast, half the coffee dispensers are empty, 15 people waiting for food, no one friendly behind the counter. Done with Panera. read more

their baked goods are always on point, i love taking their bagels and bakery goods to my staff at the hospital, they are always appreciative of the taste and quality. service is always good, and this store is BUSY. staff is always pleasant read more

best place to eat, super clean, employees all amazing and welcoming & the management team is AMAZING. always remember my name and order!!!

I can't help but love Panera. I took my family there yesterday for a late lunch and it was great! We all got the "U Pick 2", which gives you a choice of 1/2 sandwich, hearty soup or 1/2 size super fresh salad. Just pick 2. I love it. We got Sierra Turkey and Bacon Turkey Bravo sandwiches. My brother got broccoli cheddar soup, my sister got french onion and I had a wonderful Fuji Apple Chicken salad. Tons and tons of food, we were really stuffed! And the lemonade is amazing! And of course, you have to walk past the pastries on your way out. So, you can imagine what happened next. We went home with cinnamon rolls, pecans braids and pumpkin muffies. Yum! read more

This place is huge and can get really busy during lunchtime. Yummy baked goods, baguette and bagels esp the cinnamon crunch. I think it is a little pricey but that's standard for panera. Good variety of sandwiches. My fave is the turkey avocado. I might be spoiled by Loafers, but I definitely prefer them over panera esp for the variety of bread, the taste of chicken cesar salad and chicken noodle soup. The chicken noodle here is oily and a little too salty for me. The chicken in the salad does not seem fresh and the dressing taste like it came from a store bought bottle. I was disappointed. read more

Panera Bread - my fave sandwich: real roasted turkey, fresh avocado, BLT - Sandwiches Near Me - Cranberry Township, Pennsylvania

Our family is so done with the skimpy meals. To top it off again they forgot to incorporate my reward that again was expiring. It is the sandwiches that need to be "beef up" on the meat part of the sandwich. Remember $8-10 for a square piece of bread should have hearty meat compared to others folks still go to like subway, jimmy john, Zappa, firehouse, any place is better. Either this place or Panera has turned I recommend only soup, drinks and desert/bagels. Personally I feel ripped off on every sandwich read more

Hands down the worst experience at Panera ever! (Except for the time that some walnuts ended up in my salad after I told them I was extremely allergic) I ordered the pick two with broccoli cheddar soup and 1/2 grilled cheese with bacon and tomato. I was never asked if I wanted a baguette or chips and I forgot to mention my choice. She asked if I wanted to add a cookie for.99 - sure I love their shortbread cookies that I always get and they always have. Oh sorry, we are out of those. So the soup was excellent as always, I really didn't need MORE bread when I already had 1/2 sandwich and that sandwich was anything but grilled. The bread was dry and barely warm and the cheese was likely melted in the microwave as it surely never touched a grill. But eat it I did as we were running late for a movie, all the while vowing not to return to Panera. What the heck happened to Panera quality? Next time I will listen to my husband and go to Jason's!! read more

I came in yesterday with my mom and I ordered my usual mac and cheese. Usually I love the food here and yesterday it just tasted bad. The mad and cheese looked dry and microwaved. Very unappetizing. I understand that sometimes food doesn't always taste good etc, but I wanted to let them know that it was unusual for me not to like their food. I brought up my mac and cheese which I had only taken a few bites of. And simply asked to see a manager just to let her know. She came over and didn't even what was wrong, or apologize or anything. she came over and said "What do you want me to do? Make another one, give you a refund. What?" First off I am a manager myself and deal with simple complaints and I always apologize and do my best to help. Yesterday it just seemed like she was annoyed and pissed off by either her day or whatever. But vert very poor customer service. read more

I'm really upset with the front counter service that I got here this visit. I was standing in line, with one lady in front of me for almost 10 minutes before I was even acknowledged. I don't even want to think about how long that poor lady was waiting. As I was watching the cashier take her order, she seemed...exasperated with her. As someone who worked for this company for just under 10 years, I have high expectations. And yet there was no "Be with you in a second" or "Welcome to Panera, be with you soon" to be heard. Even though there were multiple times that we made eye contact! It's incredibly upsetting for me since I love the food and company as a whole. read more

Had a Bacon Turkey Bravo today with GREEN tomatoes on it. Don't they realize tomatoes should be RED and RIPE. Also, most of the tables I tried needed to be wiped off. Should bring my own wipes to clean? Soup was good and hot. Why would they ask me to tip? For what? read more

Sick of getting my orders mixed up - particularly meat on my bowls or salads when I specifically say I don't want it. Or a picking up a completely different thing when I ordered pick up. Respect customers' dietary choices. Imagine if I didn't want nuts and had an allergy - I'd be dead ten times over. Your staff clearly don't care about getting it right. read more