The food was very well made and very high quality. The salad and bread were on point even though they're just appetizers. Th main food which was soup was very tasty and hot. The service was fast fun and very respectful. They politely did every part of their job right. I'm only about 20 minutes out from there and it's worth every driving second. I love the scenery around the restaurant as well. read more

I'm obsessed with the Mexican corn chowder soup and the Caprese sandwich. Hits the spot everytime read more

Panera Bread - Sandwiches Near Me - Bowling Green, Kentucky

Nice atmosphere not too busy Cashier was pleasant, and since we haven't been in for a long time, she had patience for us to look over the menu the food was warm and good read more

Come by because I needed time before a store opened, have not been at this location sense I retired from my job. One of the best feeling and sense of positive restaurants that out there in the world. I got the new Bacon Double take and it was amazing!! It's still neat to me that they serve you on plates and bowls just like mama's place. The ambiance is cool, air conditioning to the max and food is outrageously great! Got a coveted bear claw for later!! BG should be proud this exists! read more

Panera Bread - Lots of activity inside, business meeting, interviews and merriment!! - Sandwiches Near Me - Bowling Green, Kentucky

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FYI the drive through is slow as molasses just saying.. three sandwiches and after sitting in line for seven minutes we now pull over to a numbered parking spot that is filling quickly. Will hold off posting until we get our food. Wow? read more

Panera Bread - Where is the meat? - Sandwiches Near Me - Bowling Green, Kentucky

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Food was amazing and came out almost immediately! The people there were very nice and offered to take my plate when I was done. Place was well lit, clean, and overall a pleasant experience inside. Would be happy to go here again! read more

Shame on you . I went through drive through and order Caesar salad . She asked half or whole . I went with half . What I got was a small side of Caesar salad with croutons and dressing and a sprinkle light dusting of parmesan . Cost 6.35. U must be kidding . Very disappointed I looked for receipt for potential survey but of course none in the bag. read more

Panera Bread - Sandwiches Near Me - Bowling Green, Kentucky

Improve your customer relations and your woman's bathroom light. Manager with dark curly hair and glasses says just move around and it will turn on and there's nothing I can do about it. I eventually used the handicapped stall while using my cell phone light. Fix it or close the bathroom. Very unsafe and rude!! Flip side my coffee was hot and my bagle tasted good. read more

Honestly, I kinda want to just pile onto how much hatred this place has coming at them. I'm confident that the staff are terrible people down to their core, especially the managers, and that the food is heavily overpriced for the amount that I've seen be served in the photos posted. Seems like this should be a business that is boycotted or reported to the food and health administration just because. At the very least, write back to the numerous customers complaining about the quality of food and service. Unfortunately, the quality of employees and service have fallen as people are more concerned about earning more, for nothing but inflation, than doing the work that should be required to earn more. read more

There are so many nice things I can say about the woman working the cash register! She is always kind, sweet, and on top of things. BUT i have yet to have a cinnamon crunch bagel that doesn't taste like garlic--it's so gross and wrecks my breakfast. My guess is that they use the same cutting board/knife/toaster as they muse for the everything bagel not realizing it is leaving bits of crumbs and tainting the sweet bagels. All it would take to fix this is to either use a separate set of tools for the gross garlic ones or be more fastidious about cleaning. More than once I've left (including right now) half of my bagel because it's so nasty. When I looked at the bottom you can see sesame seeds, poppyseeds, and so on all over the bottom. read more

Greeted by a very friendly employee to place my order. I ordered the Mediterranean Salad and it was delicious. Very nice portion. I wish I had taken a picture. Employees were busy cleaning and tidying up as needed. read more

I really like this Panera bread. The food is fresh and tasty and the service is right on. They even have a great bakery, full of delicious baked goods, bagels, breads, and sweets. I try to come here once a month and pick up bagels. We ate lunch there the other day my daughter and I we both got the half sandwich and a bowl of soup and it tasted like homemade deliciousness. I highly recommend Panera bread on Campbell Lane. read more

The soup and the service were very good. We also got a sandwich we split. I was really surprised to find out the Panera is no longer making beer claws. I had a pumpkin cookie that was delicious!. read more

Service was good staff was pleasant Food was good and fast since I wasn't there on the busy times Would recommend read more

Ordered 4 muffins, breakfast sandwich, breakfast wrap, and a coffee in the drive thru. Coffee was actually cold... Breakfast sandwich was not ciabatta, but some kind of "weird" bread that was not appetizing. Wrap was OK, just a little disheveled, probably just folded all wrong? One muffin was smashed. Overall not great for $27. read more

Extremely clean and efficient. The food was delicious and all presented as advertised. Staff even came around to clear our plates. Excellent stop just off highway 65. read more

BEWARE at the Bowling Green Kentucky location. We were double charged through the kiosk over 10 times equaling over $250 Management was not helpful and we had to pursue our own refund by contacting customer service ourselves. Management called to say they graciously put in a refund. Graciously???? Should not have happened. Someone was stealing and no one seemed to care. The star is only one because there are no zeroes read more

Fresh food and great service! Even in the midst of being super busy from the craziness of Black Friday; the food came out fast and hot. We had a large order and they were very patient. She even read our order back to us to ensure it was correct. We dined in and took out time eating to get our strength up for all the shopping we had to do! Lol It was also a clean and comfortable atmosphere. read more

This one could take the cake , I ordered a bacon, egg , and cheese sandwich this morning. I opened the wrapper only to find that my bacon was missing , I paid $6.67 for this ... I will only say , I hope you go broke , TERRIBLE !!! Aint no way ! read more

My husband went inside to pick me up something while I was working. I was on the phone while he ordered my food. No spicy mustard. He told her twice. I got a sandwich with spicy mustard and a soup with no spoon. It's hard to eat soup without a spoon. Really agitated and hungry. read more

Enjoying my birthday chocolate croissant at this very moment! I love panera for baked treats and loaves of bread. Relative to the supermarket, you get a pretty good deal on loaves of bread at panera. I use their app to order and pick things ups without waiting. I don't order sandwiches because I make better sandwiches than any bakery and don't need that service. But their bread is top flight. read more

Panera Bread - Sandwiches Near Me - Bowling Green, Kentucky

Great customer service all around. I had never been to a Panera Bread till that day. The cashier walked me on suggestions on what to get and also what was his favorite dish. Also I didn't know where to pick up the food and he showed me where which was very nice of him. To begin with I got the Chipotle Chicken Avocado Sandwich with a Mango Smoothie as my drink though I took off the tomatoes and avocado from the sandwich since I dislike them. Not gonna lie the sandwich was delicious so tasty honestly it was spicy which I loved too. Furthermore for being my first time going to a Panera Bread I really like it a lot everything was simply great from customer service to the food. I totally recommend coming to this Panera Bread which you are going to be good taking care of. read more

Service was horrible. Wait time was well over an hour for counter service. Patrons were getting frustrated and staff at food pickup were rude and hateful. After waiting 45 plus minutes our order wasn't one of the 8 showing. They were giving refunds and people were leaving. Poor management. Felt sorry for staff taking orders. They were put into a disastrous position due to poor management. read more

I am giving a 2 star rating simple because the employee that took my order was friendly and trying her best. If it wasn't for that, it would be ZERO stars. Worst service I have ever had, especially at a Panera Bread. The girl taking my order was fairly new, as you could tell. However, when she asked for assistance from the older lady on the register next to her, the older lady acted as if it was an inconvenience that the person she was supposed to be training was in need of help. In turn,half of my food came out wrong, and the drink I ordered was no where near what I asked for. Most likely because when the newer girl tried to enter it into the computer and it came up wrong, she asked the older lady for assistance and she motioned her hand and said it will be fine, even though the girl told her twice that it wasn't what I ordered. read more

Great customer service! Dashed in for an order pickup and was instructed there would be an extensive wait (15-20 mins) was offered a beverage -I chose the coffee, which was PHENOMENAL. Wait time was exactly as projected 15 minutes. Great service guys! Thanks! read more

I absolutely love our Panera Bread!! The design is modern, and the place has great AC. The food is very fresh and quite tasty. My favorite sandwich is the mediterranean veggie sandwich. The veggies are crisp and the bread is delicious! My favorite soup would have to be broccoli and cheddar, and it's even better in a bread bowl. The cheddar is warm and it costs your throat, like a delicious cheddar blanket! The broccoli is definitely a nice touch to the soup, and it wouldn't be the same without it. The drinks are very nice, with soft drinks and other options. I like the prickly pear hibiscus with any veggie based options, and soft drinks with any soup option. I would recommend this restaurant if you want to have a causal lunch with a friend, or just by yourself! read more

Not sure what is going on with Panera. I can't see them making much profit by giving people a smaller cup size for coffee but the last 4 out of 5 times within a month's timeframe I was given a smaller cup size when ordering a large latte. I caught it the first 3 times and made them give me the correct size but the last time I was in a hurry after the long wait in line. When you're paying $4.68 for a large you expect the right size. What's up with that? Is it intentional or is it the employees? Spencer's on the bypass will be my new go to for lattes now. read more

I order catering for work at this location every so often. They always do a great job, and the girl who usually delivers our order is very friendly. When I place the order, they call to confirm everything, which I love! It makes me feel reassured that my order is taken care of. Sandwiches are on the smaller side, but the chips and a fruit tray is enough to fill everyone up. Their iced green tea is good. I haven't been inside to dine at this location, but I would recommend! read more

Of the Panera's I've been to over the past 15 yrs. This one ranks near the top. The only thing that bothers me (and it's all of them not just this one). Why don't they realize their customers are intelligent enough to place their order for what they want? I mean I normally am asked it I want a baggett with my soup. Well isn't it normally included it? Or why am I asked if I want any rolls or donuts with it? If I had wanted one I believe if I'm intelligent enough to go to their restaurant I'd be smart enough to ask for one! I wish they would stop asking so many questions and just take the order. read more

I don't usually go to Panera considering the portions are SO small and the cost is not cheap. But I went through today and got a pick two with chicken noodle soup and Mac and cheese. It was obvious that I got the last scrap of the Mac and cheese considering it was dry and burnt. I paid 9+ dollars for a small cup and soup, hard bread, and burnt Mac and cheese. Not satisfied. read more

Panera Bread - Sandwiches Near Me - Bowling Green, Kentucky

The couple times I have been in here lately the dinning area was filthy. The floor is littered with trash. My salad tasted good both times but I can't imagine how dirty the kitchen is based on the other parts of the restaurant. read more

Still awful lazy people who don't bother reading the order receipt.Plus food is awful and sloppy service still.

I think Panera Bread is one of the very best restaurants in Bowling Green. However, I am extremely disappointed that the quality of lettuce used in their salads has gotten less than acceptable. Bobbie W. read more

Panera is the bomb when you are looking for healthy salad and soup options for lunch. It is also the bomb when you are looking for unhealthy pastries and baked goods. If you don't know this, get to know it, because these are the facts. I wish they didn't just have Pepsi products, but whatevs, I just get unsweetened tea instead. The thing about this one...seems they have put in a drive through. Not all locations have a drive through so that's pretty nifty. Also if you go during lunch time during the week just know: it WILL BE PACKED OUT. Even the drive through. Plan your lunch time appropriately. read more

I normally don't say anything when they get my orders wrong. Happens often. The last time my daughter brought us soup & sandwiches home, it was suppose to be 2 turkey sandwiches one tomato basil and one broccoli cheddar. When we opened it it was no sandwiches but two tomato basil soups. I didn't want tomato basil. Irritated & frustrated that they're 39 minutes away from us we called them. Told them the problems. So they said they'll mail us two pick twos. We agreed. Whatever, didn't have any supper. Guess what? They never mailed us anything. Guess they were to busy. Very frustrating since this order wasn't cheap and I expected to be able to eat. Makes me not want to frequent this establishment. Better customer service would be a great improvement at this location. read more

A few complaints about this establishment: #1: pushing a panera card on me. If I wanted one, I'd get one. #2: Parking. They have to share a lot with AT&T, so it is sometimes tedious to get parking. #3: They only have potato soup on Mondays and Wednesdays. Seriously? I dislike this so much that I complained to Panera Corporate. Potato soup is a staple in Kentucky...Look at O"Charleys... #4: Price: It is moderately pricey for the small portions. #5, Customer Service: It is hit or miss in this department. Other than those things, it's good food and nice atmosphere. read more

Love the Panera's with a drive thru! Order was fast and perfectly made. Order taker and window lady were super friendly. Will come by again next time I'm traveling through and my car is charging! read more

I walk to the counter I place my order I run my cc through I get a beeper I get my drink I return to counter for my food I go to hand my beeper to the person behind the counter but am told to take it to a box I ask for my bread to be warmed but get sent to a microwave on the other end of the restaurant to do it myself I am expected to discard my trash and take care of my dishes So tell me... WHY does the card reader have a section to enter a tip for the staff??? Here's a tip... offer some customer service! read more

When we first walked in not a single worker spoke to us. After ordering, some of the people in our group's buzzer went off. When they went up to get their food, a worker rudely told them that our friends food had been sitting up there for forever. The worker proceeded to be rude and disrespectful. Our friend's buzzer had not even gone off. My soup cup was not even half way full and when I asked the worker about it they did not care. Poor customer service and food quality. read more

Wow! I have to say that I will never return to this location. Only due to the fact that Sharon is one of the worst managers I've ever had to deal with. She's very rude and condescending towards guests and employees. It's a wonder she has anyone still working for her judging by the way she talks to people. The food is great and all other managers and employees are very polite and respectful, but this women has zero business working in the service industry or customer service! Terrible, terrible, terrible! read more