This team was excellent! From the time I entered the restaurant, placed my order for takeout and got home only to enjoy the freshest tasting new menu item. They all greeted me with a smile. The cashier greeted me with a smile and I received a smile and thank you at the pick up counter. The manager was so gracious when I called to thank him and his team personally via phone. That is what you call giving great customer service to the community! read more

Placed an order to go at 8:30, pick up estimate was 8:43 and I am leaving now (8:58) with no breakfast because it was never made!! How is it that not even under 15 minutes it could have been ready? This is the third and last time I will NOT be coming to this location due to slow service and inaccuracy. read more

Stopped by here while I was on the area and placed an order on line. The app said order was ready , went inside and order was never made. Was asked did I need help and I told the young girl I wasn't arguing looking for my order cause the app said it was ready and she stated "oh the app does that all time," then asked for my name and stated she would prepare the order. I get 40 minutes away and neither bagel was sliced, nor toasted like I requested. I guess they put in order is ready so management thinks they're keeping up with orders. read more

I had my sandwiches delivered, and the quality was moist, chewy, and slightly oily. I'm not sure if Panera Bread is supposed to be this oily. I've usually only had it fresh in-store, but it was well preserved. I didn't pay for it, but in terms of quality, it tasted like a normal sandwich. Maybe I just remember it being softer, I can't really tell. I can't speak on the service or ambiance, but overall, it was an all-right sandwich that was delivered to my location. I should mention that someone else paid for me. read more

Panera Bread - Salad Near Me - Bowie, Maryland

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Came in today for a pick-up order. Staff attitudes were subpar. Once they weighed my food, they didn't even say anything - they just threw it on the counter. Like girlll, I'm right here. read more

The customer service was great and the staff I interacted with were amazing, but it wasn't clean and I recorded a roach crawling around and left. read more

This Panera Bread is conveniently located in a large plaza with tons of shopping. It is on the corner of the plaza next to a grocery store. My favorite items to get from Panera is the hazelnut coffee and a cinnamon swirl bagel with cream cheese. This time I visited they were out of most bagels. I was stuck with the cinnamon crunch which is far too sweet for me. Nonetheless, the staff was super friendly, welcoming, and accommodating. The coffee was delicious. The establishment is also very clean and organized. read more

Panera Bread - Salad Near Me - Bowie, Maryland

How the mighty have fallen. This location has started to seed. A long way from the store it once was. I was aware of downfall but the person with me was not aware so to prove it we stopped in. The restroom was filthy with paper all over the floor and toilet. If l was alone, that would have been enough for me to leave. Now for the food, ordered the flatbread pizza which was good for what it was. Both of us ordered soup that too was good. I got the steak with white cheese. Both of us asked for sandwiches that the store "was out of bread" it was in the 4 o'clock hour and you are out of bread? At a Panera? The store that has bread in the name? I chose another bread, and sat down. After all of that the sandwich was cold. After 2 bites l wrapped it up to take home and feed it to my microwave oven! Out of bread! That's like Rickles running out of insults. And he would have a few for this place... read more

Panera Bread - My Steak and Cheese - Salad Near Me - Bowie, Maryland

Got frontega chicken, bagels,and broccoli cheddar soup. I went before the lunch rush at least as it relates to the line. There was no line. For reasons I don't really understand it took at least 20 minutes to get the chicken and soup. I watched the staff who were fulfilling all the mobile orders as well as the onsite ones. It seems they kept getting requests for a sandwich which was a sort of combo that was time consuming to make. They were a little frustrated. Also, some receipts were not printing. The manager, who was also fulfilling orders, told me that she could see my order and later the young lady apologized for the wait. As I left, the onsite line was growing. I can only guess there is something up with their prep process. I really enjoy Panera. So despite the wait I will return. The staff is very hard working and nice. Finally, I really enjoyed my frontegea chicken. read more

Panera Bread - Panera - Salad Near Me - Bowie, Maryland

This what they sent to my house. This isn't what i ordered. My issue isn't the type of sandwich. Its the quality. This looks like chitlins and smells like it. Its tuna though with a pool sized amount of mayo and banana peppers. I didn't know yall had those? This shit looks nasty and smells even worse. Im posting this every where since they wanna delete comments and pics off door dash with ya simple ass. They straight played in my food. read more

Panera Bread - Salad Near Me - Bowie, Maryland

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I often come here for lunch and I always get the same thing, the Green Goddess Cobb Salad. The salad dressing consists of: Greek yogurt, fresh basil, shallot, basil pesto, wine vinegar, agave syrup, mayonnaise and dijon mustard. The way Panera describes this salad is "Mixed greens, crisp romaine and ice berg lettuce, blended, tossed in Green Goddess dressing, topped with grilled chicken, grape tomatoes, pickled red onions, fresh avocado, applewood smoked bacon and a hard-boiled egg." There's normally enough for 2 people and they give you a lot of grilled chicken. The cooks work hard to get your order right and they are quick to get the orders out. read more

Panera Bread - Green Goddess Chicken Cobb Salad - Salad Near Me - Bowie, Maryland

I love this location's fast and friendly service. I can work for a few hours or read a book while sipping on a chai tea (the best, in my opinion) People who work or study out of this location are more considered than at other places, with no loud phone speaking or loud conversing. The ambiance music is just right. The food is the food. Soups and bakery items are always good, in my opinion. They do not have a "kitchen," so I cannot judge the quality of prepackaged and re-heated, but things are always hot, fresh, and presented well. read more

Never received refund for not providing muffin that I ordered. I knew I wouldnt get a replacement on another day, figured refund would be easier read more

This place is in serious need of robust management. The app advises that my order is ready and that I should look for it on the rapid pickup stand. Not there. So, I wait..and wait. People behind the counter simply taking their own sweet time. Awful. Time to clean house. Shut it down and re-staff with purpose. read more

bad service with grumpy people. 1. manager is speaking to her employees very rudely and loud at 8am. if I go back again and she still had bad behavior I will email corp read more

My first cirque monsieur. Wasn't dipped like some but the cheese/croissant sandwich combination was enough to give it a unique french flair. That being said, it was quite expensive for the amount of sandwich ($10). read more

Panera Bread - Cirque Monsieur - Salad Near Me - Bowie, Maryland

Very, very dirty store. From bathroom to eating area, soda machines, and what I can see of the kitchen ... it is not clean at all.

Mind blown. Panera has its own pizza!!! I am a sucker for new menu items so I had to try it. The ingredients are top notch, the flavor profile is right, and the execution is wonderful for a place that is not a pizza joint by trade. The only issue is that the crust on this day seemed a bit tough...but still tasty. The flavor is rather simple but not in a bad way. Adults would like this pizza but kids would love it too. The pizza is similar in style to those slung at the D.C. area chain "&Pizza". It is a good facsimile for times when you cannot made it your favorite pizza spot. Pictured is the plain cheese version. I also had the Margherita with grape tomatoes, mozzarella and fontina, and fresh basil. That pie was good but they skimped on sauce and fresh basil. It must have been good because it was chomped down before I remembered to post a photo. I forgot Uncle Clifford's rule number 28.5 the camera eats first for Yelp and IG (no crying at the Pynk is rule # 24.5....). Good thing is the Panera app will allow you to customize such particulars as the amount or elimination of each ingredient. I just wish they had a selection of toppings similar to &Pizza. In addition to cheese and Margherita, there is a chipotle chicken & bacon concoction (solid pass for this non-pork eater). Panera should be proud of their latest menu addition. You can make it a combo meal (what would an American chain be without a combo meal) by adding soup or half of a sandwich. For about $13-$14 bucks not a bad deal. I love their other food options like soup, sandwiches and breakfast items like the oatmeal (pictured) and of course the fresh bread, but the pizza is just another arrow in the quiver. Star removed for the mediocre bagels. Just do better with the bagels please. Maybe it is me because they fly off the shelf, but perhaps sending a Panera delegation to a good local or NYC bagel purveyor for ideas and cooking techniques would help. Are the bagels even boiled then baked on premises? The stars of the show are the honey wheat bread loaf, thin sliced, and the classic baguette. The honey wheat makes a mean sandwich and the best darn homemade French Toast, if you get it thick sliced. The baguette tastes perfect to me. While I have never had a fresh one from France, my imagination is telling me it must be like this. I smear it with the Wegmans cave ripened Triple Creme Brie and some orange fig jam. Thank me later. No, try it, and send me a personal thank you afterwards. The coffee is really good too. I just miss the free refills that I would get if I turned one of their tables (and fast free WiFi) into my office...if only for 30 minutes at a time. Has Dr. Fauci said it is okay to go back to making coffee shop tables our pseudo offices yet? In these Covid times (and the 21st century), no reason you should not be using the fantastic Panera app. I saw a little old lady use it on her Jutterbug phone with the huge buttons so you have no excuse, even if you are team #droid. I order on the app and Wala Magic it is ready for me to pick up (or brought out curbside) in minutes. No need to see or touch an employee or queue up around other C-19 vectors...I mean customers. Definitely one of my favorite quick-serve places. Better bagels and they would earn that coveted fifth star. read more

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In a clutch, Panera is always a good alternative to the mostly fried food and fast food spots nearby. Lots of options. I came in this evening to grab dinner for my folks and while I can appreciate a fly free food spot, I can't help being disgusted by the fly trap on the ceiling. It's like a fly graveyard read more

Panera Bread - Look closely. Ugh. - Salad Near Me - Bowie, Maryland

Great, Great, Great!!! I love Panera Bread. One of my fav places to eat and or catch an good vibe, use WiFi etc. This location is nice on customer service. It's very peaceful and clean inside. I love there pastry's. My Go Too: pick 2 sandwich w/ broccoli cheddar soup, Caesar salad, Bearclaw, cinnamon crunch bagel read more

Panera Bread - Broccoli cheddar soup and Caesar salad w/baguette - Salad Near Me - Bowie, Maryland

Finally used the last bit of change on my gift card. Food from this place is always satisfying, light and fresh. read more

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I have never been to Panera and will never go there again. I ordered the toasted toasted frontega chicken and the picture looked so good, well it wasn't. The picture is a COMPLETE lie. I know the picture is not going to be exactly like what you get but this was a joke. Very disappointed. Oh it was to come with a side but the chip were out so they broke me off a piece of baguette which was dry as all get out. My Cane Corso ate it but the Bichon Frisé turned her nose up to it. I could not see some of the ingredients. The tomato was see through, no basil, no, red onion so thin you could not taste it, chipotle sauce missing cause I did not see it and the chicken wasn't pulled and it pretty much walk away. A total waste of money and will not be going back ever... read more

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Management does not listen and resolve poor customer service. I was brushed off as if I did not exist. I consistently patronize this location due to convenience but that ended today. I typically order a teriyaki bowl - the last time I ordered it, this location was out of the normal containers to put it in. So they instead put (what should have been a healthy portion of) my hot food in a tiny plastic salad lid which warped. I don't mind paying for healthy options and great service. Because this was a curbside order I could not address at that moment so I took a picture and decided to bring it to management's attention today. I was disregarded and brushed off and more importantly my issue was not resolved. read more

Panera Bread - This is not the regular portion. They put it in a salad lid - Salad Near Me - Bowie, Maryland

Not sure who is managing this location, but they need to be relieved of their duties. Ordered two meals from this location on 3/30. Both were prepared sloppily. One meal was missing 2 items and a cup of soup was under half full. Have complained previously, but no long-term sustained improvement. Bakery area is FREQUENTLY empty and staff are inappropriate and loud. From the checkout counter you can see back to the prep area which is messy and unkept. I've been to other PB locations in MD and VA with better atmosphere and service. We deserve the same at this location that serves Bowie and Lanham. read more

Love the fresh bagels and the different salads you can order. Love the fact that you can order the night before and they have it delivered to you the next morning. I love the size of the bagels. I really love their black forest ham that taste really good and different. Pastries, I love the pecan braid, it's just a really nice place to eat.. read more

There are not that many food options in the Bowie area so Panera seemed like a safe bet. Even though this is a chain, the service here is not as good. You order your food and they just leave it there. Most other Panera's that I've been they give you a buzzer or call out your name. They also forgot to make my sandwich. Either way my food was cold before I got it. I ordered the flatbread pizza with pepperoni and sausage. It wasn't good at all. Will stick to my regular Panera at Columbia. read more

Panera Bread - Flatbread pizza - Salad Near Me - Bowie, Maryland

This Panera Bread kinda sucks ass. First off their bakery always seems to be always out of almost everything. And look I now about the supply chain thing and blah, blah but that excuse can't go on for six straight months! My mom and I come here every now again (which means we need to be in the area to even bother) but it's either a hit or miss when we come. Sometimes they're on it and other times it looks like everyone had an edible cookie before they started their shift. I put in our order through the app and it came up pretty quickly; or so I thought. Turns out they only made my order but not my mom's and forget the side we had too as well. The lady apologized and said it would be right over and he was about to put it in the oven. Ten minutes later: still standing there. It took another 5 minutes for one person to look me in the eye and said "Oh yeah the pizza." I just nodded my head yes. Then he started making the pizza. So that means he forgot again! *sigh* Look it wasn't dead but it wasn't busy either. It looked like a typical day; (And I've seen them in the weeds. Geez. The line is curving outside reaching the two neighboring stores. I wouldn't even complain if that was the case.) Moderate. At least the food was good per usual. That's the only thing keeping this at three stars. read more

I requested extra ranch and mayonnaise in my order on my sandwich, it was very dry so I could tell it barely and either on there. Mac n cheese and the cookies were good. But if you make a to go order, check your order before leaving. read more

Good day, I came to Panera on July 2, 2022 at approx 5:21pm. It wasn't busy at all. I ordered a pick two. I asked for Tuna on white wheat and broccoli and cheddar soup. My order wasn't correct. Only until I reached the car did I notice my order was incorrect. Please speak to your staff about customer service. Additionally, when I went to pick up my meal at the designated area the staff didn't seem to enjoy their job. I wasn't greeted with a smile. For this I do NOT think I will be returning to this location. read more

Ordered lunch for a meeting on Friday 23rd September. My lunch was ordered the day before to ensure that it would ready for pick up at 11:30 AM. I'm going to make this short. They didn't get my order correct and worst I had ordered many salads but they didn't even include one fork or napkin when packing the lunches. I was so embarrassed and angry opening the packed lunches. On top of that they didn't even label each lunch since I had attendees with special needs. Awful example of poor service. My dog at home can do better. Never again. I'd give them a negative five stars if I could. In a word your Panera sucks. read more

This location is very clean. My sister, son and I visited before heading back to NY after staying with my other sister for the weekend. The efficiency of ordering left much to be desired and for whatever reason, you have to pick up your own food. They don't have table service which is what I'm used to. It's a little irritating because everyone's order has to be carried to the table without a tray so say goodbye to claiming a table unless you leave something of yours there. Maybe this is how they do it in the south. I'm unsure but definitely not used to this. The employees are a little on the nasty side. They have attitudes from jump; not amusing at all. As I said before, their saving grace is the cleanliness and freshness of the food. They need help on their customer service, big time. read more

Panera Bread - You Pick Two...the food is about the only thing worth the visit here. Customer service sucks. - Salad Near Me - Bowie, Maryland

I always go to this Panera bread because it is one of the few options I have for breakfast to-go before my long commute to work. Today, I also got a sandwich for lunch and found a hair in my sandwich (shown in picture). The food here is normally prepared pretty sloppily and this was the last straw for me. I definitely would not recommend. read more

Each time I grow tired of by repeating the same meals over and over again Panera does it again and adds something new & delish to the menu. My "Flavor of the Month" is now Green Passion Smoothie and the Chipotle Chicken, Scrambled Egg & Avocado are my new favs. Panera's food is always good, service is fast and friendly. I cannot wait to grow tired of these 2 hot items so that I can fall in love all over again with another healthy meal! read more

I visited this location for the first time in about two years. This place is always fille​d with a variety of individuals conducting meetings, study sessions, and other activities. I placed an order with the cashier who was also pressuring me to order when I intentionally stood off to the side to look over​ the overhead menu. After making my selections, I handed my gift cards to the cashier. I had received​​d these gift cards​ when I cashed in my reward points form my credit card company​. One of the cards were showing up invalid​, however, I had checked​​ both cards about a month ago and they were active. The manager was called over, and he immediately caught an attitude and treated me as if I was a broke, homeless person. I explained the issue and assured him I could pay the difference; however, I was certain​ funds were on both as I had received​ them at the same time and checked them over a month ago. Long story short, I probably would not revisit this location, and I felt the manager caused an unnecessary​ scene. read more

Panera Bread is such a cool place to stop in to get a hot panini, salad, soup, bagel, pastry or the best hot chocolate around. This is my neighborhood Panera and I love it! I like to come on off-peak times (not during lunch on a weekday and not too late on the weekend) otherwise, it can get pretty full or they've been known to run out of the more popular items. The food is always fresh and piping hot and all of the drinks are made to order. I have my staple items I always get, like the Frontega Chicken Panini or the Cream of Chicken Wild Rice soup, but I also like to try other items on the menu too. I've NEVER ordered something I didn't like. They recently remodeled this location and it's a bit more accessible and comfortable. For the most part the staff is usually really nice. I have experienced some that weren't so pleasant but I normally don't have a problem. Free Wi-Fi is offered, the long tables are perfect for large parties and the fireplace in the wall adds a little bit of warmth during those cold months. I really wish they had a drive-thru like I've seen at a few of the Panera's in Virginia, because the parking can be a bit much since Grace's is right next door. Oh well, just gives me an opportunity to get a brief workout in with the walk to and from. I've been a fan since the Panera franchise came to Maryland and this location gets the stamp of approval from yours truly! read more

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This rating is for Jasmine in the front. I was doing an online order the system messed up so badly she couldn't see my order, but I received a order number for the next day even though I wasn't charged . Jasmine walked me through everything and even helped me when I came in to place my order. Jasmine is a gem... our office loved you yesterday you feed some hungry men . Thanks Jasmine read more

As the reigning Duchess of this location, my review is long overdue. I frequent this Panera because it's close to my office and they never run out of the stuff I like. Panera is my version of fast food. I gained a special appreciation when I was in grad school and I had to devote long hours to studying, accessing my virtual classroom (free Wi-Fi), and meeting with my team. There were too many distractions at home, so coffeehouses became my hangout. Small cafés tend to have limited healthy food offerings (non-pastry) which wasn't conducive to my long days, concentration, or waistline. Although the brand still focuses on fresh baked goods and coffee drinks, Panera has many seasonal offerings that are delicious and good for you. I like the steel cut oatmeal or four-cheese soufflé for breakfast. Most days, I get the You Pick 2 for lunch. On those brisk days, I'll order a cup of autumn squash, black bean, or creamy tomato soup then pair it with the power chicken hummus bowl or Fuji apple chicken salad. It's important to note, they only serve hormone/antibiotic free meat. I like the BBQ chicken & Southwestern chicken flatbread sandwiches too, but they frequently look thrown together or missing ingredients. I discover after I've returned to my office. The store managers are approachable & willing to address my issue, but I don't always have time for a redo. +Panera Bread supports community events and fights against hunger through their Panera Cares foundation. Support the fight! read more

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This location doesn't seem to have it all together, which is a clear indication of bad management. I have been going to Panera Breads all over for ages, and have never received such inconsistent service. This is the second time I ordered a chicken chipotle avocado melt and ended up with less than a toddlers handful of chicken, the avocado was iffy, and the cheese was barely on the sandwich. The only reason I gave them another shot was because I had a noon meeting, wanted some soup, and didn't have time to go elsewhere. Thankfully the soup tastes fine. I will say that my food came out very quickly, but it's probably because it was thrown together so badly. Oh and I asked for chips, which is even on my receipt, but got bread instead. Perfection! read more

I am beyond highly annoyed. I ordered a Greek salad and to my dismay, the lettuce was extremely wilted, borderline rotten. A salad is supposed to be chilled but everything was warm and gross. Honestly, I could have dealt with the room temperature salad and even the soggy tomatoes, but I had to draw the line at the rotten lettuce. Imaging eating rotten discolored lettuce! No excuse! I payed my hard earned money! I just want what I payed for. I couldn't be more unsatisfied. I picked my order up so I didn't notice it until I got home, returning would have been too much of an inconvenience. How could I forget???? There was a random piece of some kind of meat in my Greek salad that does not come with meat. I am so annoyed at this dreadful experience, it's not even funny. read more

Panera Bread - Rotten, soggy, wilted, disgusting,discolored lettuce. The exact opposite of fresh and crispy, the way lettuce in a salad should be. - Salad Near Me - Bowie, Maryland

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I always use this panera bread and many times I have issues with my order. Because i utilize this location frequently, I reframe from writing reviews. The staff has decent customer service but make sure you clarify your order before leaving. One week, I only received 1 out of 5 orders correct for the week. From rotten avocado to missing quinoa (from my quinoa salad), they had a really bad week. It appeared the only good day was due to a visiting manager. Never the less all wasn't loss. I called the branch after my salad issue. Jenn (manager) totally changed my mood for the better. She apologized with so much sincerity and comped my order for all the issues occurring the same week. She really saved the review and I appreciate your assistance. Currently my sandwiches are right a d I'm back to being satisfied. 5/24/18 at 7:45 am (after returning to the store) Well I'm pissed because this morning I ordered a avocado egg white sandwich and they added turkey breast. I requested roasted red peppers. The manager this morning handled the situation wasn't very empathetic and brushed me off. She did re order my sandwich and promptly proceeded to take some else's ordered. She didn't apologize. Instead it was my fault because I requested roasted peppers and there staff confused it with roast turkey. The recite clearly says "peppers". She didn't even care enough to wish me a good day. I never felt so disrespected in Panera bread. Always check your orders and afternoon mangers have better customer service by far. I'm not upset about the mistake as much as I'm disappointed manner the manager handled it. read more

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