We had an incredible meal and experience at Panera today! There was a lovely lady with the neck brace on, and she was so accommodating! 10/10 read more

Just ate here. There was a hair in my onion soup, I picked up my cup and showed it to the "manager" they looked at the cup and asked if I wanted more soup. I said no thanks....I received no apology no recovery, nothing. No wonder why their scores are so low here! What has happened to basic customer service. read more

A small lunch that's nearly $20, they want you to donate to a charity (and tip!!! Even though you get your own drink, you get your own food, you bus your own table!) Onion soup is solid. The experience (including the 60 degree lobby--need a jacket) underwhelming. read more

The environment was quiet and clean, Ms. Jenn was very Kind, The food was amazing and filling, The service was great.

Sucks! expensive and not even worth it. quality taste like day old food. waited 20 minutes in the drive through line for a simple soup and baguette. the line wasn't even long, had two cars ahead of me. terrible! read more

My main issue is the internet service at this location is spotty, slow, and unreliable. I go to many different locations, dependent on my work needs around the city. Locations like Greenwood Village, Highlands Ranch, and South Colorado locations have great internet access,which serves my needs well. Seems like a minor expense to upgrade to allow for more people to spend more time (and money) at this location. People are great. read more

I was placing my order on a kiosk when a Team Member asked if he could place the order - nice gesture showing some hospitality...but unfortunately he placed it incorrectly. I should have asked for a receipt and should have checked the order once ready - which to be fair - I should not have to do. This isn't that hard! But, the worst of it came when I called back to let the manager, Corey, know of my disappointment. They were out of Romaine - didn't get the order right (no chicken) didn't add the extra Hummus which we paid for and Corey's response "I'll coach them to better" - and offered nothing as a gesture of appreciation. Worst of it - absolutely no value in the product - mediocre at best - and 0 value in the experience. No chance I'll ever be back. Proof that it takes years to build loyal customers and minutes to lose them! read more

This restaurant is so inconsistent! They open at 6am and constantly don't have fresh coffee ready when they open. The crew seems to constantly be ruining late with many breakfast items not available. They seriously shouldn't open at 6am if they aren't prepared to serve the customer. They have a sort of entitlement and bad attitude about being open early and not being prepared. read more

I've waited 40 min for my food and now I'm gonna be late to my moms funeral. she loved Panera read more

Such amazing service! These wonderful workers deserve a raise! I love every employee here and they are always sure to make me smile, keep it clean, and make delish food for my big tummy. Tay, Gavin, Jarret, Lucas, Kieran, Sam, Eden, Miranda, Amani, Kylan, Preston, Kenyon, and Jaedyn deserve to be paid millions Wonderful, great, perfect, amazing! Awesome people, awesome place, awesome food. I love panera. Panera is for life. read more

Panera Bread - The new panera menu - Sandwiches Near Me - Aurora, Colorado

Happy they're open for dine-in, but the staff were SSlloooowwww and methodical. Had to wear mask upon entering, but nobody could understand me nor I them so we had to remove the masks to speak! Ugh. More than 50% of the tables were blocked from sitting at, so I wasn't surprised that the place was a ghost town. I'm not allowed to get my own cream, nor my own single-serve packet sweetener. Must get a fresh cup for refills and the place is devoid of life. Met my friend Sonja for some girly time and for about $10 I got a cup of coffee and a breakfast wrap. Not cheap. When I asked for salsa or hot sauce, I was met with a resounding NO. Then a weak apology followed. They had a sign saying, " Due to the change shortage we require payment by credit or debit." What shortage?! I had cash and paid with cash. Why the ploy? Idk. If it wasn't for my sweet, sweet friend I probably would've left. I really didn't feel welcome nor appreciated by anyone employed there. On the flip side, my coffee was good and strong and the wrap was tasty even without the salsa. read more

Panera Bread - Tasty bacon egg cheese wrap and coffee. That's $10 right there, folks. - Sandwiches Near Me - Aurora, Colorado

See all

Soup Portions are laughable. Charging ten dollars for a soup that's smaller than a side with a half a scoop of ingredients is wild.

If you want fast, friendly service dont come to this location, especially if you order on the app. I came in and informed not one but two employees of my order and they just gave me that deer in headlights look, and then bumbling through the other orders saying "whats youre name again?" for the tenth time in a row while a line of other customers wait in line both in front and behind me. When they finally found my order they gave me attitude like it was my fault that their online ordering system printed my name wrong. read more

I have been to this Panera before, Dalton being a fantastic employee showing true customer service the few times I have been here. However, the employee making the food, Jenn, ruined the atmosphere there for me. I had been waiting in line for 20 minutes (with three people in front of me) and when it was 10:32am the lady in front of me had tried ordering breakfast but they told her she was too late. This lady had been there before me, 20 minutes earlier. Jenn told her no more breakfast and Dalton asked the back asking if there were any more eggs and they were able to make her one last egg sandwich. While making this lady's sandwich she was complaining, so loud that myself in line can hear. The entire time I waited for my coffee all I heard was Jenn making food, literally huffing at every single order said to her and saying uncomplimentary things about the customers because there was a large line. I will not be visiting this Panera, when customers are clearly not welcomed by all employees. read more

Panera Bread - Medium Iced Coffee - Sandwiches Near Me - Aurora, Colorado

My wife is sick, really sick, and all she wanted was French Onion Soup...so, finally she ordered, and when it arrived, she couldn't be any more disappointed. Looking at the order slip, everything is checked, "don't forget the napkins"... well, French Onion Soup should have come w/ croutons and melted cheese. What arrived was onion broth. Hasn't wanted to eat for an entire day, and this shows up. The devil is in the details.... Panera, you dropped the ball. Order number : 23934614159 read more

Absolute worst service ever. The women who made my smoothie was not wearing gloves and licking her fingers. I also waited one hour just for them to give me the wrong order. read more

My opinion is a little skewed as I come here at night to study, usually when the lunch and dinner rush is over. In turn, it is usually quiet and I am able to get my order in very quickly. However, when I have come in for lunch, the food is delivered quickly...after standing in line for 15 minutes. I'm terms of the food, the soup, sandwiches, and dessert are very good! My favorite item is the clam chowder. It is definitely better than many other restaurants, with a creamy texture (compared to other chains which the soup is watery) and the savory flavor of regular clam chowder. The sandwiches come in many varieties and I enjoyed every sandwich I've had here. I think that every person who comes in will find something that sounds appetizing to one's cravings. The desserts are usually amazing. I had the cinnamon roll which is very soft middle (which I always enjoy) but I would also recommend that you have them reheat the roll to make it even softer and the icing spreadable all over the roll. I will definitely come back to enjoy the different flavors of food. read more

Panera Bread - Cinnamon roll - Sandwiches Near Me - Aurora, Colorado

This is the closest Panera location to us and sadly, its gone down here. Service is slow, orders seem to be wrong more than right and it always seems just a bit dirty. I really come here for the coffee because I have the coffee subscription and lately there hasn't been any coffee, wth? Instead, they offer to make me a latte or Americano which is totally fine with me but I don't feel like financially smart for them. The only saving grace is they recently put in tablets at the counter so you can order from there. It makes for a speedy transaction for the days they DO have coffee. read more

Much better service than castle rock location. Sick so didn't feel like making dinner. Wanted soup so decided on Panera. They had some people eating dinner. There was a line beginning to form at the order counter but luckily they opened another cashier station. He got Mac and cheese with a baguette side order. I got the broccoli cheddar soup in a bread bowl with an apple for my side. They didn't take that long to make it even though the order before ours was a large family. The Pepsi tasted bad to me and I worries that the soup would too as I was sick. But it was yummy. Hot and tasty. And so good with the bread bowl. I love the bread bowl. Makes the soup taste better I think. Always challenging to eat the bread bowl without night naming a mess. Good choice tonight. read more

See all

I used to come here just for the Baja Bowl with Chicken. It used to be one of my favorite meals. This last visit was pretty much that...my last visit. First of all, the place was filthy under the tables. We had to go to several booths to find one suitable to sit at. After placing the order, the coffee that was out was cold, and there was a bit of an attitude when I asked for a fresh pot. And one of the things that irk me the most about these places lately, is they ask for a tip on the screen when you place your order....I walk up to place my order, get my own drinks, run back to the pickup counter to get my food, and have to bus my own table after eating. WHY do you get a tip? That was probably why the Baja bowl was the worst ever. Completely watery (which was a first!), lacking flavor, 2 pieces of chicken in it, hardly any food in it at all...and to top it off there was a very hard rock in it, or something disgusting that was not food! No one seemed to care as I told 2 employees. We had to get a burge elsewhere because there was not enough food in the bowl to fill us up. read more

See all

Avoid the Panera at Cornerstar! We've eaten or ordered from them for years, but the quality of the food and the service has really gone downhill, in direct proportion to their prices rising. I placed an order for two "pick two" meals, for a total in excess of $35. When my husband brought it home, the soup was missing from one meal, and there was very little meat and other items on the sandwich. It was mostly bread. When I called and spoke nicely to the person who answered my call, she had no clue how to address a legitimate and politely-delivered complaint. Unfortunately, neither did her boss when I packaged the food up and took it back. I was told, is essence, that Panera now serves skimpy sandwiches. I was able to get the price of our meals refunded, but it was a wholly unsatisfactory experience. That was our last trip to Panera! read more

I ordered a dozen bagels on Saturday for my Sunday Mothers Day brunch. On Sunday as I was getting ready to leave and pick up my bagels I got a call from Panera that the only had 4 of the 10 everything bagels that I ordered. All of the bagels they had left were sweet ones that would not go with lox. I had to cancel my order, I can't understand why they didn't fill my order till the last minute when they were out of bagels when I ordered and paid for them a day in advance. What poor management. Thanks for screwing up our Mothers Day brunch. I won't be back and don't recommend ordering anything from them in advance as they will probably mess up your order. Not the way to run a bakery or restaurant. read more

Fresh food and fast service! The restaurant area was nice and clean. I notice that at Panera Bread in general, the food got pricey and the food portions have been shrinking since COVID started. read more

The incompetence is astounding. You place and order and request certain things and they flat out ignore what you have asked for. I swear a hearing test and reading skills should be apart of the application process. You shouldn't have to open a sandwich to see if all ingredients are included. Do better or shut down. read more

A Panera Restaurant unfortunately had a very disappointing experience. The order was not correct .. there is a hair in the plate .. the service was incredibly slow, with servers seeming indifferent to our needs. The food quality was subpar.. Additionally, the manager JERRY was extremely rude with his assistant dark skin tall guy wearing eyeglasses and the coworkers were laughing at us they don't want to help and they did not even trying to change the meal .. Overall, I would not recommend this restaurant based on my experience and would NOT stop to contact the big mangers to complain.. read more

So after I didn't receive everything I ordered and paid for, Panera customer support issued some reward dollars to my account. The dollars expire so I thought I'd look into using them. Now, suddenly my address isn't deliverable. I have ordered delivery for some time. How convenient for them to pretend to give me credit. I now wonder if my address will be deliverable when the credit expires. I'll be searching for a different restaurant for delivery. read more

I was greeted by the order taker, she was friendly, helpful, and polite. She even asked if I would like a water cup while I wait for my order. I went to get water and a customer was trying the drink selections and then just spitting them into the catch tray. I let an Employee know that was walking by. He said "nothing I can do about it I'm just the dishwasher". I waited for my order. I ordered pick 2. Half a turkey avocado BLT and a bowl of broccoli cheddar. They called my name and I took my order the manager was chit-chatting with the sandwich maker behind the counter they seemed friendly enough. I was surprised how small the sandwich was, 3" at best. 15.88 plus tax. The store is horrendous in how dirty it is needless to say I will never be back to this location read more

See all

Was a bit nervous seeing the reviews. Been to a few Paneras across the country. Wanted a salad for lunch. Used the automated kiosk. Salad came out in a few minutes, was exactly what I expected no more or less. I'd give this a try if you're questioning some of the poor reviews read more

Caesar salad is excellent!! The crotons were a little stale but I'm not complaining. They gave us free cookies and they were so good. A little pricy but totally worth it! read more

Panera Bread - Caesar salad - Sandwiches Near Me - Aurora, Colorado

Talk about APATHETIC......This is a breakfast place and when we tried to get in this morning the right side door was locked...we alerted THREE employees and not one of them made a move to unlock it. We watched at least a dozen guests or so pull the door in frustration before trying the left side to gain entry. The gal working the front counter couldn't gather the wherewithal to say Good Morning or exchange any pleasantry whatsoever. Honestly,a robot could have and would have given better service. So disappointing.... read more

I came here only because I had a gift card; I ordered a sandwich using the kiosk and it said they'd call my name when it was ready. I waited and waited until someone finally asked my name, and when I told her, she pointed at a bag on the counter and rudely said she already called it twice (I was right there--I'm pretty sure I would have heard it if so). As for the sandwich: I could have made one as good or better at home for much less than $13! read more

Everyone seemed happy. The customers. The cashiers. The cook. Kind of surreal. What's going on? Except me. I was a little stressed. I just wanted a cup of coffee. I checked Yelp and this was the closest place. I hadn't been in a Panera for a year, or two. Just a cup of coffee. But standing in line... ...I started to smile. Smelled so good. Maybe some soup. And a baguette....of course. To dip in my potato soup...so good. And the coffee... ...it was okay. Is that why everybody was happy? I'll come back. read more

Panera Bread - No No List - Sandwiches Near Me - Aurora, Colorado

What a shit show. Incredibly slow service. I can't even believe how bad the service was. WOW. I grew up in a restaurant so I have lots of patience. Hire more people. Pay them better. Cut CEO pay. read more

Well, I just ordered a bacon sandwich for $6... Not coming back here... wtf?! The staff have zero interaction and the food is awful, really surprised for a Panera. Seriously disappointing to say the least read more

Baker's dozen bagels Tuesday for only $7. This location has cozy booth seating and outside patio for summer. Sign up for MyPanera rewards online and get a free pastry. Being the only breakfast option at Cornerstar, of course ima fan. read more

broth bowls - guys, you gotta lot of problem with this entry. can't seem to get it right. i have yet to see consistent soup. its either too salty or too diluted. how hard can it be that hard to follow directions on the package? read more

Panera Bread - garden chicken wonton bowl - Sandwiches Near Me - Aurora, Colorado

My daughter and I were having a late night dinner and it been awhile since we had been to Panera so we went to the one near our homes . We asked for the 2 for one deal supposed to be $8.49 supposed to be a sandwich soup or salad and chips for $8.49 for the sandwich I chose well when cashier rang it up it came out to $14.59! Not the $8.49 as posted on the board for two sides that are to be included. So I said take off the soup and I'll just have the sandwich and chips and a medium drink my daughter had a bowl of soup. Total amount of was more than listed on the board for each of the foods listed and I was asking the young associate for a refund as it's a "bait n switch " plain and simple! She refused even pulled it up showing the cost if had gotten the meal as the way I had desired and would have been $14.94! Not the $8.49 as on the menu board! This was quite distressing as I loved going to eat at Panera, but after this event, I will not be back as anyone who intentionally marks up products and when caught red handed acts like the customer is at fault doesn't deserve my business! I eat out maybe once a month if lucky and this used to be my favorite place to go! But after this adventure and the negative attitude and the overcharging and lack of concern for the customer well I feel it was my duty to say something as I love the food but you have chased me away by deceitful practices! Maybe others have $6-7 per sandwich to burn but I don't! Thanks for ruining my favorite food and place to go for a nice meal! Be honest with your customers and stop the BAIT AND SWITCH ITS ILLEGAL AND YOU ARE BETTER THAN THAT!! read more

Poor. Sandwich was WAY too salty and staff was under-trained to say the least. Talking poor ly about guests when they are within ear-shot doesn't reflect well on the establishment. And, if no manager is available to honor coupons or answer basic questions then I would make sure the staff on the floor has that knowledge/some capabilities. read more

They deliver! This is a great service and worked well for me in the past. Today, I placed my lunch order at 11:20, called to check where it was at 1:10. They said it was out for delivery. Delores, the delivery driver called me and said she didn't have my order and I'd have to call Todd, the store manager to get it straightened out. Todd said that he wasn't sure what happened to my order, but I'd have to call my bank to get the charges removed. Ummm, I just wanted lunch. #stillhungry read more

Today was my first visit to this Panera Bread in about a year and a half because my last visit nearly resulted in my death. Perhaps I should explain myself. I have a nut allergy, which I am always extremely careful about. 18 months ago I ordered the same bagel I had ordered countless times before. I even ordered it unsliced because I don't want my bagel going through a slicer that may have sliced a nutty bagel previous to slicing mine. Anyway, surprise! My bagel that day had a nut in it and I spent the next several hours in the ER focusing on continuing to breathe. This is not how I had planned to spend that particular Saturday. Later, I called up the store to explain what happened. I didn't want another person to have the same issue. I don't tend to get too overly upset about this kind of thing because humans do make mistakes, but in this case the result of the mistake was kind of a big deal. In that conversation I learned that Panera Bread does not bake their own bagels. They buy them from a local bakery. I would think that a place with the word "bread" in their name would at least bake their own bread, but apparently that is not the case. Forgive me if I never eat another Panera Bread bagel. Today I got a latte and a sausage and egg breakfast sandwich. It was OK, nothing special. At just under $10 for the breakfast, I certainly expected something a bit more special. It occurred to me that I could have gone to McDonald's and bought a very similar breakfast for about half the price. I'm not sure where some of the pictures on this Panera's Yelp reviews were taken, but my breakfast sandwich was not served on a piece of cloth on an old rustic wood plank. Instead, it was served on an inexplicably huge plate, and it looked very, very lonely. Meh, I've experienced better. read more

Panera Bread - The lonely sandwich - Sandwiches Near Me - Aurora, Colorado