DON'T get the lobster roll or the lobster Mac & cheese! it was AWFUL! this was a total waste of over $33 for this "you pick two" meal. The Mac & cheese had more lobster claws in it than any lobster meat. The lobster roll was just 2 separate pieces of rolls with big chunks of lobster & some lettuce in between. When I tried to bite the "roll" --. lettuce & lobster chunks fell out because it wasn't a slit roll which is typical for lobster rolls. There was no type of mayo in it, just lettuce and big chunks of lobAyer. The lobster wasn't very good, either. I would NOT recommend this at all. I threw most of it in the garbage. read more

So busy on a Saturday morning! Cozy and modern atmosphere! Food quality is great. The garlic aioli was the best! The salad was also fresh! This place is awesome for gatherings! Would definitely recommend! Awesome! read more

Panera Bread - Mix up meal which was $5 each! (Fuji apple chicken salad on the left and toasted Italiano on the right) - Sandwiches Near Me - Apple Valley, Minnesota

Today marked the $200 total of food that I have ordered and paid for, but was not delivered, over the past year. When I call to get my money back or the missing items delivered, there is no answer...not even a voicemail option. The Panera in Apple Valley, MN just lost a regular customer. Bye! Your delivery fees are ridiculously high, and your service is below zero. read more

I've lived in Lakeville since 2006. I've never visited the Panera Bread near Target off of Cedar until tonight with my daughter. I ordered the French Dip Ciabatta. Was it expensive? Yes, more than fast food, but less than a dine in restaurant. But the dining experience was nice. We sat in front of the fireplace to keep warm. The food was good. I would definitely order the same thing again next time. read more

Clean place food is yummy easy to order on the iPads provided when you first walk in Good crowd Will be back! read more

Panera Bread - Counter - Sandwiches Near Me - Apple Valley, Minnesota

We love the newer and larger store they have in AV! The service is good and their food is very fresh and heathy tasting. We go there a few times a month and it has always been great experience. read more

We stopped by Panera for a quick drink and pastry. I got a hot chai tea which was great for a cold day and my friend got a pastry. I was disappointed that they removed the hot chocolate from the menu. The drink came out quickly and was about 5.00. They have a large lot and lots of indoor seating if you want to eat in. They also have a drive through if you want to grab something in the go. read more

Ive been here a few times and love it. Ive had great customer service and the food has been great. I used to drive to zupas in eagan for salads but definitely choosing Panera these days. Love! read more

I'm a part of the Sip Club and have visited many Panera Bread locations to use my rewards, and this location is consistently awesome. Staff is always welcoming and helpful and the cafe is clean and easy to navigate. Even when their online services were down, employees were doing everything they could to make guests' visits enjoyable. read more

this was my first time at Panera bread and i was impressed! I got the new strawberry poppyseed salad and it was great, i also tried the hazelnut coffee and that was very good as well. My cashier Joy was so sweet and nice and the restaurant was tidy. i will definitely visit again! Please let joy know she was so kind ! read more

This Panera re-opened after moving locations in Apple Valley. The dining area is beautiful. May 9, 2023 went in for a late lunch - 3ish. Dining area nearly empty. No employees available to take order, no problem used kiosk. My Chicken Chipotle avocado sandwich was done great! My soup was barely warm. I brought it back to the counter and the worker asked if it was the Broccoli cheddar, which it was. They did offer to replace it, but I just wanted it heated in the microwave, don't want to waste food. My big complaint: this location is new(er), and nice inside, but our visit the dining area was so gross!! Food and garbage was on the tables, floors, and the garbage/return station was overfilling with garbage and plates/bowls. It was disgusting. I get the food/restaurant business have changed their models, and have scaled back employees during non-rush hours. Nobody was really in the dining area which means food wasn't being ordered (nobody was coming in either for order pick up). I will say the employees were busy working they were not standing around. Just want enough of them to clean the dining area. It was really gross. Come on PANERA! Help out these employees and have some more support for the existing employees. One more person won't break the bank. The hours tops to pay someone to clean up. Hire some challenged work groups. Help out the community so people continue to visit your restaurant. read more

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They really need better quality control. They goofed on 2 orders this month. Earlier they forgot the quart of soup for my sick husband on a takeout order. This morning they goofed up my breakfast sandwich and gave me scrambled instead of over easy eggs. The scrambled ones taste watery and have a funny consistency. Had to throw it out. Probably my last visit. Too expensive for the mistakes. read more

I was in the area for the YES event and stopped in to grab breakfast. Ordered off the app an iced coffee with milk & vanilla flavoring, as well as a cheese souffle. The souffle was good, but they only gave me a fork and these clearly need knives unless you're going handheld. They evidently put the vanilla shot in the bottom of my glass and then left it empty. I wasn't aware that they even did it until I asked. Also, had to go to two different stations for my coffee because the iced coffee is at the sodas and milk is clear across the cafe at the coffee station. Not world ending but inconvenient. Really would've been easier to just have had them make it. The bathroom was also in need of cleaning, it looked like it was neglected that morning as there were paper towels & tp on the floor, trash was almost completely full and I was there less than 2 hours after opening. read more

Panera Bread - 4 cheese souffle - Sandwiches Near Me - Apple Valley, Minnesota

I ordered drive up ready at 7am. I received an email saying it was ready for pu at 6:58. I pulled up to window at 7 and saw my bag on counter. I saw a woman with pink hair walking around that area, she never even looked at window where I was. Saw two other employees do the same thing. Finally at 7:05 pink hair woman came over with the biggest smile. I told here I had been waiting over 5 min, she kept smiling. I was there was a way to remove the two dollar tip I had included when I ordered on the app. Food was very good,but just warm. read more

Maybe 1 don't laugh at me when I'm ordering through the drive through and 2 wtf I didn't order a Greek yogurt smoothie with a side of mango that shit was straight Greek yogurt read more

The staff is beyond slow. It takes 15+ minutes to make a single breakfast sandwich and two smoothies, oh and this was via the drive through. Time for robots! read more

It takes so long for a cashier and then so long for your food, then they get the order wrong! So sad- the orders were all completely wrong and this shouldn't happen; should not have to check the order before leaving, but this is the case!! Also, this location is not good with environmentally conscious decisions like Panera should be. It rarely has real silverware clean and no paper straws. I know these are little things, but it is important for our future. Please improve - you are a new location! read more

The customer service here was horrible, you order a bread bowl and the soup they give you doesn't even fill the bowl what a waste of money, talk about taking advantage of the customers, the girl taking your order acts like your a number and not a customer and very pushy.... not pleased with this visit No sanitizing after guess are done eating and forget social distancing horrible read more

How do you not have bread left for dinner time? It's Panera BREAD. It's literally in the name. Every time I've gone to this location they're sold out of their baguettes or any other loaves. And that's not all, usually they don't have anything you want if it's after noon. read more

ABSOLUTELY UNACCEPTABLE SERVICE at this location. I sat and waited for someone to take my order. An employee actually WALKED RIGHT PAST ME TWICE! They saw me standing there, yet said NOTHING. I don't recommend this location to anyone. Stay away. Too bad. read more

Tremendously long wait for your order. So many people waiting here it looks like a bus station.

horrible slow service I have never experienced this is in my life. Waited way too long.

I ordered ahead with rapid pick up through the drive through. The line did not move. There were a few cars ahead of me and it took 25 minutes to get to the front. I am fairly certain I watched the car in front of me give up after waiting forever at the window. I got to the window and no one acknowledged me for at least five minutes even though I could see many people inside. Eventually I final got my food but it was cold because how long the drive through took. read more

I enjoy the clean fresh food options that Panera has to offer. I have been eating light for the past 5 years and I have lost 120 pounds and I feel great. I lost the first 90 with diet alone. Educate yourself and learn what you can. The cashiers at some Panera locations take a beating on these reviews but Panera has great Kiosks. I suggest you use those. If you are in the Panera rewards program, you can scan a key fob to see your recent orders and favorites. You can also store your credit card to pay using your password. Very convenient. read more

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This is by far the worst Panera I've ever been to in my life. First off they always outta everything. What do you mean your out of bread??? Like bffr. If they not out of everything they forget to put half your stuff in the bag. I'm sad af bc they close to my crib and I be toxic so even tho they never treat me right I keep going back. I hate this Panera and the hold it has over me. With they overpriced, 'where don't got that' having selfs read more

This is a newer location and it's not really better than the previous one. Not sure if they had to rehire the staff when they moved but it's been a mixed experience since. Had soup that was served too cold before and then basically microwaved and served back to me instead of just saying it's not available. Staff appears to be overwhelmed and the front is rarely clean. previous visit the heat was stuck on and it was 105 degrees in the restaurant and the staff said they couldn't do anything about it. So either the manager is incompetent and can't turn off a thermostat or there was not a manager on site and the store is being ran by teenagers. read more

Just had a full order of chicken tortellini and it did not even fill half the container. Paid $10 for half of a meal! Will not be back. Waste of money and service sucked. read more

Panera Bread - Chicken Tortellini - Sandwiches Near Me - Apple Valley, Minnesota

I generally love a treat from Panera ... but this location has some logistics problems and just operates poorly, even with two cars in the line. Here's what happened: I just waited 10 minutes behind a car (engine shut off!!) at the drive up/Rapid Pick-Up. Team members saw me. My order was ready. After 10ish minutes (7:39), a bag came out the window to the other car. By now, I was calling to ask about my order (no answer) - ready since 7:23. So ... rapid pick up and drive thru in the same line? I guess that is how it works. Doesn't make a lot of sense. And apparently, even if YOU ordered ahead, you just wait for the people ahead to have orders made? According to the team member at the window: Yes. This makes no sense. I asked again, a different way ... could that other car have pulled off to wait - "It doesn't really work that way," he said, feeling no need for any more explanation. I said my order had been ready and this system was disappointing. If anyone at Panera is listening... Please tell your team that my $9 bread is a luxury item. This visit the pick-up was far too long, especially since I'd taken time to order it at my local Panera before driving across the metro). The bag has no tie to close it, but it is clicked corrected. The time before, it was sliced thin instead of thick. Since that wrong order in February, I hadn't been back until now. So, It is likely time to find myself a little local spot that cares. read more

My wife and I eat here around once a week (when we're not "social distancing") and we have always found the service to be nearly flawless and the occasional error has always been rectified immediately with a smile. We really like the ipad order kiosks AND that they then deliver it to your table! This is such a smart system (with the pager that leads the server to your table) and makes this semi-fast food a really nice experience. The food has always been extremely high quality and very fresh. Portions are perfect and prices reasonable. Those who complain about the price should try to understand the immense cost of rent, utilities, all the staff, and a gigantic inventory to make available the marvelous selection of food Panera offers. If you want a $5 sandwich, I suggest Wonder Bread and Oscar Mayer Balogna from your fridge at home. The dining room is awesome with a really nice ambiance. We really like the fireplace! We also order at home often (for delivery) and the staff of this restaurant has gone out of their way to make sure our order is correct. My wife has some "unique" preference regarding coffee and the store has called us a couple times to make sure they understood the order correctly. Good show! The young lady who usually makes the deliveries is really a gem and we enjoy her warm greetings when she brings our meal. This is a spectacular, well-run business that my wife and I appreciate having in our community. read more

Horrible service and out of things a lot. I cannot believe that this place has not improved after all the horrible reviews it has received. You would think someone in corporate or . It's just a horrible big problem and it's so sad because I used to love Panera. Not coming back. read more

1/2 Greek salad had 2 olives. Bummer. And shouldnt greek salads come with cucumbers? Lame.

. . . all of us, after Church (dine-in) Saturday, 05/28/22: the Food was Good - the ?Hostess? was not to terrible. "What happened to this Panera?" read more

Went through drive through. The lady told me there would be a 30 min wait before I got my food. I was appreciative she told me before I ordered. Since I had time, I decided to wait. It ended up being 15 mins, so that was great. Chicken noodle soup/group. Drove home-3 miles away. Picked up the paperbag and the entire tub fell through the bottom! I had leaked or wasn't dry enough when it was put into the bag. It went all over my leg burning me, in my car, and in my garage. I went back. Stood outside the restaurant doors and banged on them because they were locked-early! Finally a gal let me in, got me new soup and I heard her tell the kitchen staff. At first she didn't give me more bread. But I said it fell on my garage floor. She then gave me a whole loaf which was very nice. read more

The floor is so sticky, my shoes stuck to it. Dirty lates are stacked high. We waited 30 minutes for a Sandwhich and salad with frozen chicken and frozen beans. Will not come back here. read more

I haven't been to Panera in a long time due to some service issues and the incredibly high price of the food. It is amazing to me that people can pay $12+ for half a sandwich and a cup of soup or small salad. There were very few people at Panera at 6 p.m. on a Saturday night. I was the 2nd in line at the register. The clerk was cordial, smiled and greeted me nicely. After that, things went downhill. As I was waiting to be checked out, I could see the overflowing garbage on the floor - not just a little, a lot. Apparently no one has the job to empty the garbage when it gets full and put in a new liner. Very unappealing, when you see the person right next to it making the food. I paid, and only then remembered that I should have been asked for my rewards number to see if I had any rewards available. I waited in line a 2nd time, and asked if she could check. Sure enough, I had a free pastry which would have expired in 2 days had I not asked. My order was to go, and when I opened the bag the extra item was the plain baguette vs. the sprouted grain roll which I prefer, or an apple - I was not asked which I preferred. The bread the sandwich was on was not toasted - which would have been my preference. Again, was never asked. These may be rather small things but I get regularly peppered with reminders to come in to Panera and for all the rewards available yet when in the store, was not asked if I was a rewards member. The very opportune time to either solicit new members or to thank existing members totally missed. Asking the simple service type questions that show concern for how the customer would like their food when there are options is another simple courtesy and expected of a high end sandwich shop. Actually, should be expected at any restaurant - from fast food and up. My tab was $13 with tip - for a rather small 1/2 tuna sandwich and a side. Rather outrageous in my opinion. Not sure when I will be back. The saving grace was the cheerfulness of the clerk that took my order. read more

worst panera i've been too. they don't have staff at the register to take your order so you have to do it at the kiosk yourself and you have to give a tip or it won't let you order. the tables are dirty and no one helps to clean. they don't tell you your food is ready so it will sit out to get cold until you approach them. awful experience won't be coming back. read more

Longest wait ever. Then screwed up ordering had to come back, then wait another 20 min. Really bad service. Pick someplace else!!

I'd been coming to this panera ever since I moved here but then my last two visits served me awful. My visit before today I was serve a very cold soup and they did nothing. Today, my LAST visit to this area I ordered a smoothie and when I received it there were left overs of the juices on the side of the cup which was sticky and nasty! Also my spoon for my soup was unwash!!! I told the lady about what happened all they did was say sorry and switched my spoon and walked away while I was saying something. Now that I realized it looks like this place very unsanitized. They have stains on their seats, utensils, and served very poor. read more

Panera Bread - Stained seats. I forgot to take a picture of the unwash spoon they gave me since they took it right away from me. - Sandwiches Near Me - Apple Valley, Minnesota

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Poor service for delivery they blame on DoorDash. Incomplete orders delivered and they refused to deliver rest of order. Travis was a total untrained manager with no customer service skills. Can't believe they will have a new location with more bad customer service read more

I do pick up orders usually. This location can never get my oder correct, literally every single time I order here. They forget my coffee, they forget my cream cheese, they don't put cream or sugar in my coffee, or they try to pawn off those small one serving cream cheese in my order when I paid for full tubs, like really ya'll that absent minded that I order a dozen bagels and one want a tiny thing of cream cheese? They have done this a couple times! Curbside ordering is really useless when they can't get your order right, ever. read more