Over $8 for the grilled cheese, plus $1.50 for added avocado and I got a sorry mess of a sandwich. They even made it with the wrong bread. It arrived lukewarm and soggy. The staff didn't seem very willing to help. Will NOT be returning to panera. read more

Panera Bread - $8 for the grilled cheese, $1.50 for avocado and this is the sorry mess I get. It arrived lukewarm, soggy, made with the wrong bread. - Sandwiches Near Me - Antioch, California

This place is good for breakfast. I have eaten here numerous times but have never been overly impressed. Why keep going back? They are closer than Anderson's. Its reasonably good food but the service can be spotty to say the least. The interior is nicely done but I don't stay to eat so that doesn't bother me. The food is something different than MC Donald's or burger king but its nothing to write home about. read more

Met my friend here for lunch today. I went with the You pick 2 - Napa Chicken Salad on a French Toast Bagel $4.69 and Beet Citrus Salad $5.69. Everything was just ok, not a lot of flavor. The salad could have used more ingredients. The prices are quite high for what you get. I ended up paying $11.31 with tax and didn't even have any leftovers :( read more

Panera pitches themselves as a "Bakery-Cafe." We stumbled upon this location after sitting through an hour of a niece's horseriding lesson in Antioch. We were famished by the time we got to this restaurant, conveniently surrounded by a whole slew of stores, restaurants in a part of Antioch going through massive, rapid development. I wanted to try everything on their menu - I ended getting an espresso drink, salad, panini AND bagel with cream cheese AND shared a soup with my niece! I was on carb-overload. Their breads are absolutely incredible (focaccia, ciabatta, asiago chease, honey wheat... mmmm). Portions are hearty and prices are very decent. It's a very clean, openly laid out environment, offering free Wi-Fi and plenty of seating. You really should have some level of willpower coming in here - despite, being completely satiated, I still had to walk by the pastry counter, just to ponder the dessert possibilities.... I can't wait for the Millbrae location to open! *I saw a sign the other week at the site right beside In-n-Out at Millbrae Ave. and Rollins Road! read more

bad service!!!! and don't ask for your table and seat to be cleaned...... they act as if they are doing you a favor. bad service night crew antioch ca cafe on 02/10/18 @ 9:35pm check# 501207 in of need of customer service training!!!!!!! read more

It's always a fun chill & study spot. I try to split something with friends (cookies, sandwiches, or bagel w/ cream cheese) whenever I want to come in but don't want to be hell of a freeloader. Free wifi is always a plus. Random observation: The cookies I got say "baker-made today". What if there are cookies left over? Wouldn't they need stickers saying "baker-made yesterday"? L o L Just saying! read more

I have good luck every time i come here. The place s clean, and well organized. Could be a bit loud, but no biggie. The soups are always a hit, but the bread doesn't always seem to be fresh. read more

I love coming to Panera. I come here once every other week or so. I usually do the 2 item combo. You can get 2 of three- Soup, Salad, Sandwich. I go for the chicken noodle, which is always delicious. I've gotten the Greek salad, as well as the Caesar salad. The Greek is the bomb, there's only been one time in the MANY that I've gone that the lettuce was frozen/watery. The Caesar dressing they use is SO good and the croutons are really fresh. As for the sandwiches, I've only tried them once and it was good :) The staff is usually pleasant, some are more enthusiastic than others but they are always nice. read more

Came in to use a gift card and was happy to try the 500 calories menu. They offer a lot and it's great!! You get to pick from various options that have the calorie count so you choose how to use! I got the French Onion soup and Fuji Apple Chicken salad. So good! The soup was loaded with onions and although it didn't have the toasted bread covered in cheese, I think there were some tiny crumbles of cheese in the soup that melted slowly inside. The salad was good as well, the dressing was super sweet but once mixed in it went perfect with the gorgonzola cheese. read more

This specific location sucks, bad. Only went three times, that was enough for me. How do you manage to fvck up a sandwich? Lol this place is gross and I can only assume is entirely staffed by imbeciles. Everything I ever ordered not only didn't taste good, but was either dry as hell or soggy (I got sandwiches all three times). Everything they do here is sloppy read more

Last week was my first time ever in a Panera bread. Even though this whole covid-19 it's going around I still have a good experience. The young lady named skylar has great customer service skills. Originally the first person who took my order messed up but after going back up and bringing it to there attention skylar made sure my order was exactly right. Down to the T. Big kudos to Skylar read more

Another everyday lunch spot. A bit pricey to eat here everday but the food is veeerrry good. Sandwiches, salads, and soups are awesome. I always get the "you pick two" where you get two half orders of the three choices for around $9. My favs are: (Sandwiches)-bacon turkey bravo, chipotle chicken, atrichoke panini (Soups)-creamy tomatoe, broccoli cheddar (Salads)-asian chicken, thai chopped chicken Make sure to get a panera card and register it. Every few weeks you get free or discounts on foods. It got me to try the iced green tea which is now my favorite drink from Panera read more

Came for lunch and wasn't busy at all. I guess if it ever is busy they have tablets as soon as you walk in for a faster service. They layout is pretty spacious and the lights are dim enough to have a casual and relaxing setting. They have a fire place if anybody is sensitive to the cold and wants a warm place to sit. Now as for the food I had the The almond chicken salad sandwich. It was very good: wasn't salty and had some chopped grapes. They give you white, which I prefer wheat, so ask before to substitute. One cool thing about this place is that you can leave your table without cleaning the table yourself, because they do it for you. read more

I have always loved Panera. The quality at this location has always been great however I have had a few issues with my mobile orders. I usually end up having to call for them to bring out my food which is just a hassle. read more

A fun place to go to hang out with friends. Their coffee is awful, but they have good teas and lots of fun baked goods. Try their orange scone; it's delightful! Their soups are also yummy as well as the Greek Salad! They also have free Wi-Fi. read more

Worst customer service ever the employees are rude and have a don't care attitude its a shame love the food hate the service wont go there anymore . read more

Food is great BUT their service is horrible and never get my order right. I always place my order online, the last couple times either my dressing is incorrect for my salad or they don't give us our baguettes. Unfortunately we've gone home a few times before we realized our order was wrong. It's funny that our bag gets "checked" and signed by an employee but yet it's wrong!? Obviously Panera is hiring kids who just rush through it all. If it wasn't for certain items in on the menu, I wouldn't go back. Also if they run out of items they don't even tell you, either they assume what you want and place something else in your bag or just don't give it to you at all. Horrible!! read more

Panera Bread - Whoever you are.. you didn't CHECK our order. It was still incomplete - Sandwiches Near Me - Antioch, California

I can't speak to how the food might have been because they are not answering their phones. Supposedly open until 8pm but it's before 5pm and no one is taking orders? Called multiple times. Oh well, time to go elsewhere! read more

The broccoli cheddar soup is to die for!!!! It's a good place to go to for work/studying. read more

Excellent food but sandwich size has shrunk since past visits. read more

Panera Bread - Pick 2 asiago roast beef and broccoli cheddar - Sandwiches Near Me - Antioch, California

Disappointed. Ordered online - 5 items, went to pick-up after 10 minutes, waited about 10 minutes ok... by this time it's dark and it looked we got everything. Get home, Mac and cheese in bread bowl = a side of Mac and cheese like a 1/2 cup no bread. Then the grilled sandwiches were not hot and small. Not worth returning to get what we paid for as the crew was busy so disappointing. read more

removed the sausage pepperoni flatbread pizza which was the only good thing on their menu

So disappointed in my meal. Paid $33 and my sister and I got cold Mac & cheese, STALE HARD bread, my sandwich wasn't even toasted. Very bad food and experience read more

I was having a rough day until I recieved excellent service from Dichelle at the drive through window. I didn't say much to her but she noticed I was feeling down and went above and beyond to lift my spirit! I am very appreciative of the empathy and kindness I recieved from her, great find Panera! read more

Love coming to Panera, food here is good but the people working and making us feel welcomed. I believe her name is Mara, this young lady was very helpful, and always had a smile. read more

Food looks yummy !! The place is clean and organised but the service was slow. Waited for about 15 mins to get two hot chocs and a cappuccino, both arrived at colder than room temp and flavourless. So notwithstanding the good stuff, I would say avoid if u can read more

Got to the bottom of my fruit and there was paper in there, next time hold the paper. Other wise good as always read more

Panera Bread - Sandwiches Near Me - Antioch, California

Rhiannon was so nice to me and my boyfriend at the cash register! The food was amazing and the portions were decent. It was definitely a nice experience despite the rush. read more

Good location. It was clean and had a full display case full of goodies! The staff was efficient, not friendly, but efficient. Our food was made correctly and tasted fresh! Love their Fuji apple salad! read more

Although the food is good....the guys preparing the food don't wear beard nets? And as I was thinking why they don't have too & how unsanitary that is I got my food and low and behold....there was a hair in my soup !!!! Disgusting. Why don't you have your men wear beard nets. 3 had long beards and are working with the food ? Gross. read more

Panera Bread - Sandwiches Near Me - Antioch, California

Just picked up a sandwich and soup after a 20 min wait. Got home and the bag was drenched as the soup was put in sideways. Soaked me too!! Everything in the bag was soaked except for the pickles. Grrrrr read more

I am beyond angry right now. I went online to choose a rapid pick up order. I saw they have a new seasonal bacon grilled cheese. I called to ask what the tomato spread was because I am allergic to onions. She assured me there were no onions in the spread nor in the sandwich... cool. So I order the sandwich but ask for it on black pepper faccacia with cilantro added. What do I get .... as you can clearly see in the pic Number 1.... it's covered in onions. 2 there is NO bacon. It's a damn bacon grilled cheese. It's not on the bread I asked for or not does it have cilantro. WTF!!!!! Is wrong with the chefs in the kitchen. Can they read. Do they just fly by the seat of their pants????? You can clearly see what my order is in the picture. I just tried to call and of course no one answers. This used to be my favorite place to go and my daughter loves their mac n cheese but every order I have gotten from this location has been messed up. This.... this is the worse. Good job serving me onions! You could have killed me!!!!!!!!! read more

Panera Bread - Bacon grilled cheese??? - Sandwiches Near Me - Antioch, California

I've been coming to this Panera for years with family and friends and today was probably the worst experience.. customer service has gone way downhill. I walked in the door there was 4 people in line and 3 associates talking at the end register... I ordered my salad and waited 20 minutes then decided to check on it where they run food out and they had completely forgot about my order. The employees are super rude and need to work more than they chat. Won't be coming back to this location any time soon read more

My girlfriend made an online order for two chicken Cesar salads and French onion soup. Simple enough. We frequent Panera and really do enjoy the quality of food delivered but are getting tired of orders that are incomplete or different from what we ordered. While waiting to pick up my order I noticed it was busy. There was a quality assurance individual at the counter that supposedly was to check the accuracy of each order. I thought to myself,"that's great, I can just pick up my order and leave. No need for me to check." Of course when I returned home, hungry, my order was totally off. Not only did they leave out chicken on both salads but I got black bean soup instead of the French onion I paid for. We paid extra for the chicken Cesar salads and it's a huge annoyance when I don't get what I paid for. What a shame. Will not be returning to this particular Panera. read more

Ordered a soufflé. I was told if it was not hot enough, just put it in the microwave by the coffee counter. Do you know what happens to a soufflé when you microwave it? It turns into a rubbery mass. Manager tried to make things right by giving me a ham and cheese croissant. Looked great until I turned it over and saw that it was burned on the bottom. Game over for me. Will not come here again. The quality of food and service used to be wonderful. No longer the case. Hmmmm! I'm sitting here smelling someone else's order burning! Not worth it! Go somewhere else! read more

So this review is overdue, but I thought I should do it anyway since I was so pleased! A few weeks ago, I went in to Panera in the afternoon to get bagels for my work for the next morning. Unfortunately, there was not much left to choose from and I decided it would be best to come and get them fresh in the morning. The lady that was attempting to help me was so sweet, she gave me and my fiance two free drinks just for coming in. So, the next morning, I walked in and asked for the dozen bagels and cream cheese. The same lady from the day before helped me and was so cheery, but not so much that it made me sick at 530a. Aside from the great deal, I will definetely return to Panera for the great service and well, the delightful aroma of coffee and baked stuff! read more

I have a few friends who work at Panera, so I'll go to visit and grab a quick bit. The food is pretty good, but the thing that irks me the most is that the kitchen almost always gets my order wrong. Customer service is pretty good to fix the problem. read more

2nd time the forget something in our rapid order. Won't be back, should have better service then Mac Donald's. Guess not.

Actually the food was good , I had the fugi Apple salad, does it have romaine lettuce in it???!!! I got violently sick on Sunday for 24 hours, worse ever. Was wondering if anyone else got sick, after eating salads? read more

We went into Panera for lunch today and we both ordered off the "You Pick 2" menu. I ordered a cup of Broccoli Cheddar soup and 1/2 of a Chicken Salad sandwich, my husband ordered a Caesar salad and 1/2 tuna sandwich. Both pretty basic meals. He also ordered a soda and took advantage of their special "add a pastry for .99 if you purchase a drink" deal. Our bill, with tax, came to almost $24. The food was just OK and The portions were very small. My husbands salad came in a small bowl that was not even 1/2 full. There was barely any chicken salad on my 1/2 sandwich, maybe a couple tablespoons, and the chicken salad itself had no traces of the almonds, cranberries or anything else that was stated in the description. It was made with dark meat, a tiny bit of mayo and appeared to have almost nothing else in it other than a little chopped celery. It was bland, dry and tasteless. His 1/2 tuna sandwich was OK and my soup, was good, even though the small bowl was only a little more than 1/2 full. It was a ridiculous price for the meal we had. The man next to us heard us talking and he showed us his sandwich which was a ham and cheese on sliced wheat and while it looked nice, he pointed out that he paid over $9 for the sandwich and it had exactly 1 thin slice of ham and an even thinner slice of cheese. Plus they forgot to put any mayo or mustard on it so he had to ask for it. He was none too happy. I can't believe they get away with charging as much as they do for what they give, although when we looked around at other people's meals we noticed that some had pretty decent looking portions while others, like ourselves, had much smaller amounts. It looked like there were 2 different people preparing the food with no consistency. And I'm not even going to get into the fact that the girl taking our order had no idea what the ingredients were in a couple of sandwiches we asked her about. Like the steak and arugula sandwich. No clue what the ingredients were. How is a customer supposed to get information if the person taking the order doesn't know how the food is made or what is in it? Who else are we supposed to ask? Terrible customer service. We can think of a lot better places to get basic soup/sandwich/salad type lunches for less $. And a lot of places to get a nice lunch for $24. We won't be rushing back to Panera anytime soon. read more