I've been going to Davidson & Licht in Walnut Creek for a little over 10 years now and have…read morepurchased more than a dozen watches from them. They continue to earn my business every single time. I'm a returning customer again and again because the experience is consistently excellent. This is my go‑to place whenever I need a new watch, not just because of their great selection, but because the people there are always a pleasure to work with. Everyone I've interacted with has been friendly, professional, and genuinely helpful. It's rare to find a store that makes you feel this taken care of, and Davidson & Licht does it effortlessly. Highly recommend. Shout out to Jeremiah, Jake, Orlando, Ruslana, and many other staff members for their excellent service. You guys are awesome.

The watch sold to me was perfect, the salesperson was not…read more They added numerous payment plans + options to my contract without my approval and I am being charged outrageous interest rates by the loan company.

Amazing job, excellent service, and affordable prices. I am so satisfied with the work performed by…read morePaul. He was communicative, thorough, and efficient. I had a very valuable pearl necklace from my grandmother that was gifted to my mom, and the pearl strand broke. Paul examined the necklace and quickly assessed that it will need to be restrung and that the clasp is not damaged. After his assessment and me communicating how important it was to get it done the same-day due to another jeweler failing to compete the repair after two months of waiting, he shared that he can do it for us the same day and even waived the same-day fee due to the urgency of our request and the negative experience we had previously. I think his wife was at the cashier and she typed us a receipt. She was super sweet. I also liked that the front door is locked and you have to ring the doorbell to be buzzed in - made me feel safe to be inside. We left the jewelry shop and within an hour, Paul called to tell us it was ready. The pearl necklace looked brand new. Paul did an excellent job! We picked up the necklace, paid for it, and surprised our mom. Thank you for your kindness, generosity, and professional work!

I've been a customer of A&G for a long time so I was sad and happy to see Arturo and George retire…read morebut Paul is equally great I called at told Paul that my earrings got caught on my sweater n it got deformed. So he said come on in and it's it easy we will fix it on the spot. Luckily it was an easy fix and he send my earring homes w me that same day. Thank you Paul

Traditional, knowledgeable and honest. Helped me restyle a vintage piece to perfection. Our family…read morehas loved Spitz since they were on East 14th in Oakland. I trust them implicitly with my jewelry

I had used this store before and they were wonderful but recently I took 5 gold rings in to be…read moresized up. I explained to the owner of the store, I wanted a piece of yellow 14kt gold to be put in the bottom of each ring to size it up. He wanted to"shave" the ring down to fit. I had said "No shaving off my gold on any of the rings except the one ring that had an Opal since only that one couldn't be heated up". He agreed and took my rings. When I got them back he not only charged me the full price of $300 (he had quoted me the cost to put small piece of 14kt gold in each ring) but he had also shaved down each (ALL) rings. And he took a lot of gold off each one of them. I'm sure he kept it since gold has gone up so much. I've been thinking about it over and over again at what he did. I'm very angry! I should have never taken all those beautiful rings to him. They feel like cheap junk now. Hollow out remnants of what was once high quality rings. I trusted him because I had been going there for years. No more! I'll never go back again. Buyer beware. Don't go there unless you are willing to let him destroy your bountiful jewelry. And if he'll do that to me, he'll do it to you, too!

I had such an amazing experience at Kings Jewelers! Kathy, Denice, and Allison were so helpful…read morethrough every step of my appraisal. I was originally quoted a few weeks but after realizing between engagement photos and trips I needed a faster turn around time Kathy was very accommodating! Upon pick up I was met with Denice who did such a wonderful job of teaching me everything about my ring seeing as the only reason I was coming for an appraisal was at my fiancés request. She taught how to find my serial number as well as explaining the characteristics of my ring. Overall 100/10 experience. I will be coming back!

Sheri is a first class woman. I went in with questions regarding the worth of some pieces I own…read more She helped look all the information up, told me what to ask for, and printed everything and told me where to go. Very sweet, knowledgeable and willing to go out of her way to help!

My boyfriend and I made an engagement ring appointment online a few weeks ago and came into the…read moreappointment last night. Lyss was our consultant and she was AMAZING. She made both of us feel so comfortable and really wanted to know what we liked. I was pretty anxious going into it but she made the experience so easy. She asked so many questions about what I'm looking for and what's most important to me. She also was genuinely interested in our relationship and who we are. I left toward the last 15 minutes of the appointment so Lyss could talk to my boyfriend about pricing and logistics and he said she was not pushy at all to sell. We were offered waters and chocolates, and each consultant in there was incredibly kind and welcoming. It was truly a great environment. All in all this was an amazing experience and we truly owe it to Lyss. Thank you so much!

I would like to preface we were late by 10 minutes due to parking, but we did call ahead to inform,…read morewhich they still accommodated us, so thank you! This was my boyfriend and I's first experience engagement ring shopping. We expected to leave the appointment with more understanding and knowledge. Our appointment was with Michelle. She was initially nice, but when it came down to our questions regarding differences of the 4 C's, we felt she did not explain nor provided much knowledge to us. This was meant to be an experience for not only I, but my boyfriend which she didn't really acknowledge much until it came down to talking prices. My boyfriend was also taking notes, but Michelle insured that she'll be sending an email with notes, information, and everything we discussed. The email we received was just links to the rings.. We did have a limited selection of diamonds to see in person, however, there was not much to compare in person because most of the diamond option were interested in were shown on screen on their regular website. We have now gone elsewhere and had a much better experience. All in all, it was just mainly trying on different rings, but glorified.

I went to Broadway plaza today on a hunt to find a nice gift for my cousin ahead of her birthday…read morelunch and came across Gorjana. I knew about this place as a friend gifted me a pair of earrings & a necklace from here on my birthday (which I wear everyday and was hoping I could gift my cousin a staple jewelry piece from here as well). When I entered, I was kindly greeted by two young ladies and was very casual and clear about what I was looking for. Jasmine helped me look at the popular gifts that fit with my budget and was quick to answer any questions I had along with pointing me to different pieces that my cousin may like. We went with a necklace & an initial with a heart which was super cute and the price was not bad at all. I was worried at the thought of my cousin not loving the gift, but Jasmine reassured me that we can get her a gift certificate which eased my nerves and helped me follow through without overthinking the transaction. I definitely plan to come back to get myself a gift, I loved seeing the return of the chunky charm bracelets & would love to come in and build one overtime with them. Thank you Jasmine for your patience, friendliness, and fabulous service!

Great service so kind and helpful especially Sydney Provided…read moregreat info and a lot of help Everything was amazing 10/10

We had a quick wonderful experience with Jacob picking a little something for my daughter. He was…read morepushy and intimidating; he was friendly and polite-- welcoming. We will definitely be back! He was providing information to my daughter on how important to invest to quality. We usually go to the SF location but now has a new favorite. Our experience with Jacob is by far the best! Thank you for a memorable shopping experience for my daughter!

My daughter and my husband wanted to exchange a piece of jewelry purchase at the SF store. I called…read morebefore as I was not sure and it was ci firmed to me over the phone by one of the associate that you can return any item within 30 days if you have a receipt , the original box. They were treated like second class citizens by the store manager who was very quick to point out to them that if worn cannot be exchanged even under California law. She did not try to listen and applied a very antagonizing approach that made her own sale assistant literally shake, my daughter cry and my husband felt like dirt. What a great shopping experience NOT. Conclusion: yes by Tiffany's as the designs are so unique and beautiful. Avoid the WC store like your life (and your self esteem) depends on it.

Mo at D&D Jewelry is wonderful to work with. He is kind, honest and truly helpful. He assisted me…read morein selling a ring and got me a fair price, making the process easy and stress free. I have shopped here before and his collection is beautiful with great quality pieces. I highly recommend Mo and D&D Jewelry to anyone looking to buy or sell jewelry.

All is good. I went there for a new watch battery. They asked me to come back in 2-3 hours. I did…read moreand the battery was replaced for a cost of $30. I am always satisfied with their service and recommend them...Thxs...BP

My now fiancé and I had the best experience with designing my custom engagement ring! Mindy (SF…read morestore) was the best! Her expertise, guidance, and genuine excitement truly stood out and made me feel so confident and excited throughout the process. Padis (SF) was able to ship the stone to Padis (Walnut Creek) and Amie delivered such care, clear communication, and the attention to detail exceeded my expectations! I am incredibly grateful for the care and artistry that went into creating it and would highly recommend this experience to anyone looking to design a custom engagement ring.

I would highly recommend going to Padis in Walnut Creek. Our salesman Dave was super helpful,…read moreinformative, patient, and worked with us to design and find the perfect engagement ring. Throughout the process, we switched designs, center stones, etc; but we never felt pressured or forced to make a decision. We were having trouble visualizing some designs so Dave went out of his way to put sample stones in sample bands to paint a better picture. Out of all the shops we visited, we had the best experience at Padis. I rate it 5/5 and I will definitely be back in the future.