Great jewelry store with a very friendly service staff. I…read moredecided to buy here as opposed to a larger name brand store and was not disappointed at all. Unfortunately the item I purhased wasn't what she liked and I returned it to the store. They gladly refunded my cost, no questions asked and I left a satisfied customer. I will return there for my next purchase for sure. You should try them!

Christmas season; I called to ask if they had a certain Christmas tree. They answered and directed…read moreme to the correct department. I spoke to a customer service rep who checked inventory, told me where to find it in the store and how to go about purchasing it. When I arrived at the store my purchase when smoothly and quickly. A nice young man carried my tree to my car. A great experience in a busy store at Christmas time. Great job Hobby Lobby Lubbock! Thank you.

I bought 3 bandanas on Friday today and clean my cast iron skillet. Since the bandanas were going…read moreto be used in a clean skillet, I washed them in a laundry bag. All 3 were coming apart, after I removed them from the dryer. Returned them to Hobby Lobby on Saturday. The return checker called for someone to help. The second woman called for a manager, and she told me they could not be returned. Why? Because they had been washed. I told her they were going to be used in a clean skillet! Nope, they've already been washed. Guess I should have told them they just started disintegrating, then I probably could have returned them. It's not about the money, but I thought HL had common sense!

I recently ran around town looking to sell a CB radio that was basically brand new. Out of several…read morepawn shops, this was the only place that would buy it. They were very friendly and nice. Easy to work with. I knew I wouldn't get much for it. I was offered even less than I'd hoped for, but was happy to be rid of it. Considering how well they do business here, it's the number one pawn shop I would return to in town either to sell or to buy.

the entire staff is so helpful and welcoming! Brett assisted me and allowed me to look at various…read moreitems and was so patient and courteous!!

Michaels is a nationwide arts and craft supply store…read more This store is in an unassuming - aside from the traffic on Slide Road - plaza. We came here in mid-September (2025) for supplies for my daughter's science project. Aside from one staff member who greeted us and later asked "Are y'all ready to check out?", we weren't asked if we needed assistance let alone acknowledged by the other employees. That lone employee, however, acted like she was going to check us out then led us to a self-checkout. Even my daughters noted this. Lol. The self-checkout screen & scanner was not particularly easy to use... it was dreadfully slow that morning. Fun Halloween decor on display. FloraCraft® CraftFōM White Ball = $12.99 CAT SPONGES KK (Qty 3) = $8.99 Beadalon® BeadFix™ Gel = $9.99 A bit pricey! TIP Teacher Discount takes 15% off each item.

Nothing to out of place for this Michael's. Had the Halloween decor out, and without a specific…read morereason in the store, just browsed around. Always love their decor options and crafts. The Halloween decor was fun and the miniature scenes were my favorite. The possibilities of how to create decor with the flowers/vase/pictures are endless. We did ask about a DIY frame build which was only available online. The team members were pleasant and helpful. Loved this flume tree and the cost of $80 was above my price range soooo, will be looking to see if there is a DIY option.

I was attempting to order online through the website and came into a dilemma with the site. I…read morephoned the store, spoke with manager Sammy who remedied the situation quickly. She stated that the store is under new ownership, there's a new website, and changes have caused some issues of confusion. Sammy assisted me with my ordering, provided information and corrected the issue immediately. She noted that my order was available from the warehouse and gave details on arrival to the store. Pricing was competitive and reasonable. I'm always happy shopping with this location and scrub store. I've been shopping with them since 2004. They have every color, brand, and style. They even work with the local hospitals or facilities for payroll deduction services. I have a favorite brand and style, they keep it noted on my profile and I can order my size over the phone or in person. They're awesome. Thank you.

The employees are only nice to you if you are buying something. If you are trying to return or are…read moreconcerned with something they are super rude to you and don't care. I've gotten many scrubs from here but I won't be from now on because of how rude they were.

First off, the staff were amazing. This is the second fabric shop/sewing studio I've been to in…read moreLubbock. Both were so friendly, what a wonderful community. The large selection of fabrics here were perfect for my next pattern. Employees not only helped me with picking out fabrics that worked well together but helped me, as a beginner, understand the pattern I had purchased. They hold classes of all sorts as well. I will be back again in the future!

I had my husband's wedding band resized here and was very happy. The cost was $25, which was fair,…read moreand the ring looks great. The shop also has lots of watches and engagement rings, as well as class rings. It is easy to find, near Texas Tech, three shops down from Varsity Books.

Went in here today looking to buy a class ring with a healthy budget. I was greeted by a…read moredark-haired woman who was rude to me from start to finish. Took me about 3 minutes to decide I did not want to do business with them. I will not be back and I do not recommend them. Awful customer service. No wonder the store was empty.

Well went there the first time and dealt with Brandi fairly and quickly, went there a second time…read morewith almost the same amount of .999 fine silver bullion and was not treated fairly by the older lady that was working the front counter. I didn't take the deal and found a fair price at Worldwide Rare Coins, 200 dollars more. Now they did write a check whereas Caprock, (gave me cash) but I would rather just either deposit the check or cash it outright with there Bank ( People's Bank ) which I did do, for 200 dollars more .

Just left not even 10 minutes ago and what a low ball of an offer. Had 21.6 grams of gold and…read moreoffered me not even $800 and right before that, trying to finesse me in little ways that gold dealers do. Maybe if my skin color was different it would've been a different outcome. Not to mention my brother just sold gold to that place not even a couple days before that, thinking they would've treated me the same, "he dealt with the guy". I dealt with the lady. Just be careful with them and do your own research!