We showed up to get dinner at 8:00 and they were out of the entrees that we wanted. We asked them to make more and they refused. This has happened multiple times.... It's soooo annoying read more

Came in 40 minuets before they closed all they had was rice no meat all out was told they were all out couldn't make any more

Not good experience! The girl who was boxing my food, completely clueless. I ordered the brocolli and beef entree, came home to find 90 percent RAW brocollu and 10 percent beef. So i basically wasted my $ on brocolli that wasnt eve cooked properly. Also asked for teriaki sauce which was not put in sack. read more

Standing here waiting for Teriyaki Chicken to be grilled for the 3rd time in a row at this location. Last two visits, the same issue. I'm also watching them run out of fried rice with none being made so will probably have to wait for that after the chicken is done. Stop making customers wait for food that should be ready! I see it all the time at this location! There is also a team member that is consistently rude to customers and I try to avoid her like the plague only to have to deal with her often when visiting late in the day. Only come here out of convenience, which is a shame because my family loves the food. read more

This was probably one of the worst experiences I've ever had with panda. The employees barely acknowledged any customers coming in. No gloves or teamwork. I got my food, two entree with half and half. There was no rice and i only had a small serving of orange chicken. I had the sauce for the teriyaki chicken. Tried to call a few times and no one answered and the one time they did, i was hung up on read more

This is my regular location and stopped in tonight for dinner. Myself and 3 other customers in line ended up walking out due to very poor standards. None of the employees behind the counter/kitchen were wearing gloves. Employees were going back and forth from handling cash, serving and touching food without any sanitation. Health and safety is important to make sure food is served and prepared correctly so was a little upset by seeing this. read more

This location is just like any other Panda Express. The service was quick and efficient. I rarely eat here, but it's good if you want something quick to eat. read more

Panda Express - Fortune cookie - Chinese Near Me - Queen Creek, Arizona

This is the worst location of Panda Express I have ever been to. I used to come here all the time and get the same thing. No complaints, it was actually really good. Since of last year, now everything I order there tastes disgusting, it's not flavored right and it's cold. DONT GO TO PANDA it used to be good. read more

This question is to the lady working the cash register - should it really take 30 minutes to get my food? Constantly 5-6 people in line at all times just waiting to pay and this lady could care less... read more

Waited in line over 15 minutes in the drive through to be told that they didn't have any chow mein ready. They had me park out front and said they would just find my car. After another 15 minutes I finally gave up and dragged my kids inside to get a refund. The woman at the register wasn't even apologetic just asked which meal I wanted a refund for. Ummm all of them as they didn't give me any food! I believe my food came out in the time she was issuing my refund and she just turned around and said never mind on that one . read more

This Hass to be one of the most unprofessional restaurants I've ever been to. The employees sit there and talk bad about people picking up food for delivery Hass to be one of the worst places I have ever been to. Then when confronted about it they go and hide and the manager does not do anything about it no wonder it only has two stars. read more

6-30-20 went to get a late lunch for the family and disappointed again. They have their new masks required going so I had to leave and come back but ironically while being lectured about how it's store policy, two employees (hailey and trinity) are standing behind her with no masks on talking without social distancing. Now I don't buy into all this but to be lectured about store policy while breaking state law is mind blowing. Anyways went back got our food and the noodles were massively over cooked and the orange chicken tasted like it was from yesterday. The Beijing beef and rice was okay but the experience as a whole is incredible. This store is a let down to the chain and driving the extra fifteen minutes to Gilbert and Germann is well worth it. read more

This panda had absolutely no food none if it looked like it had even been stired or moved in hours disgusting will never be back to this place read more

Scammers! Worst service ever, and my expectations for fast food aren't very high. The cashier waited until I bought 3 kids meals before they told me the soda machine was broken. Refused to replace the sodas that we paid for, with juices. So we were charged for sodas and not given anything to drink. The sodas were the only thing my kids were excited to have at Panda. I also had asked for the Super Greens side in my panda bowl. They said they would have to make a new batch. I said I would wait. Instead of making a new batch, they put the old dried up mixed veggies in my bowl and covered it up with chicken, hoping I wouldn't notice. I went back to the counter and asked again for Super Greens, they said they were out of Kale and couldn't give me some. I asked for a refund because I can't eat carrots, and also talked to the manager about the drink situation. She was not helpful, extremely rude and condescending and only offered to Recharge the whole order minus my bowl and a refund would come to our bank in 3 days. I'll never come here again. read more

Typical panda express. Great orange chicken and chow mein. Everything is fresh and just hard to beat when you want this style food fast. I am just glad they have one closer to us in the further out areas of Queen Creek. read more

It's 4:30pm Tuesday at Panda Express and if you want Teriyaki chicken you have to what 20-25 min because they have to thaw out the chicken and cook it. Not happy. The girl behind the counter initially said it would take 8 minutes to fill my order because they needed to cook it so I was ok with it but when I noticed their was no chicken cooking she apologize and said they need to thaw the chicken. This of course was after they had me pay. Not happy in the Queen Creek Panda Express!!! Btw it took longer!!! read more

This was the worst Panda Express overall experience ever. I ordered online and it said it would be ready by 7:25pm. I arrived at 7:30, giving a little extra time because the order we placed a while back we ended up waiting. Well it happened again. Food not ready. I asked why. They tried saying because it prints out only two minutes before the order is supposed to be ready. Wrong-- the receipt shows it was printed at 7:10 for 7:25 pick up. Sweet fire chicken was no longer available they said. Once my one entree that I had been waiting for was finished being cooked, the lady continued working on my order but put my order down to help a customer that just walked in, knowing that I have been waiting. They gave me my order and since the previous order a while back was completely wrong, I checked it over. And sure enough they had not given me one of my entrees. So after waiting almost 15 minutes in the store which was 20 minutes past my online order time, I went home. The negatives did not stop. The Beijing beef was grossly over cooked and there was a piece of plastic in my sons food. We will not go back to this location after two horrible experiences. read more

Panda Express - Piece of plastic in the food - Chinese Near Me - Queen Creek, Arizona

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Bad, rude service. Food is over-salted and way too many vegetables compared to the amount of meat. The workers are more interested in talking with each other than in keeping the food trays full. read more

First meal in Arizona and I was kindly greeted and served by a worker named Senia. She was quick to take my order and I was served within a few minutes!! Definitely one of the best fast food experiences I've had in a long time because of her diligence and friendliness :) 6.5/5 stars !! read more

I come to this location often and lately the service has improved. I had to wait for some of the food to come out but my meal was fresh and delicious. The customer service was very genuine and I could tell they were trying to get my meal to me as quick as they possibly could. read more

Walked in expecting I was gonna get a decent dinner instead I got a dry , cold , soggy meal that I was told was fresh . Then I asked for a little bit more because they put like 5 pieces of chicken , how is 5 pieces gonna fill me up ? & it was a new girl working counter and she had no idea how to run the debit card & the manager Yaquelin was rude about the portions when I had asked about them & I had told the counter that the ice was jammed and they said "we have been trying all day to fix it" so I walked over , stuck a fork up the ice and broke the ice so it wasn't jammed after that . Three of the sodas were out of order so I was left to drink water . Then , around 720 they all decided it was break time . They sat in the dinning area and ate Little Ceaser's Pizza while they were on their phones . read more

I've always loved Panda Express but this time was different. I was taking my girlfriend to Panda for the first time and she is not much of an Asian food person but she does like teriyaki chicken. We went to order and I ordered mine and she tried to order hers but apparently their grill was not working so they didn't have any teriyaki chicken. How does an Asian food place not have teriyaki chicken?! This was her first time and now she doesn't want to ever come back. She ended up getting McDonald's across the street instead. I was excited and that turned into disappointment very quickly. Why don't they fix their grill when they're not open?! read more

Wow. Ordered online. The app allowed me 10 digits for an email address, so i had to put a bogus, shorter email to get past the mandatory fields. Ok, dumb. The app says my order will be ready at 600. Ok great, i hop in the car. So, its about 20 to six and i get there about 5 to 6. They are out of this or that and the two servers are working hard to serve the line. There are two guys in the back, looks like one is a cook. Not sure what the other guy is doing but he disappears anyway. 5 after. 10 after. 15 after. People who arrived after me have eaten and left. At 20 after, i give up after the server tells me they are out of teriyaki chicken, but doesnt give an eta. So i look in the back, the guy is just now pouring something into a vat. So another 10 minutes it seems. Maybe. I ask the server to just cancel my order but she has no idea how to do this. I tell her the system seems just broken here, and honestly this is not her fault at all. I felt bad for her having to navigate the stupidity of this online ordering system and some schmuk in management should apologize to this staff. This is a design sort of issue. How can they not know how much stuff to cook and when? How can you consume an hour of a customer's time and not provide food? Lets face it...i am not an exception (read your reviews). So..how about someone contact me here and tell me how to get a refund? Your website by the way was ultra slow to load...so i didn't try contacting you there. You dont have my enail because of the app's bug on email. Your server could not do a refund. At least the air conditioning was working... read more

Service was ok, the lady didn't understand English all to well and was confusing the cashier. She didn't know how to converse with the customer. The food, pretty heinous. It's basically Subway or this place so for nutritional value I went with Panda. The chicken hardly taste like chicken, although I like the crunchiness of their chicken portions, I wonder where the chicken is sometimes. Their new short ribs are fair, one piece was so fatty and tough I couldn't eat it. The portion size of the rice/noodles compared to the entrees is where they get you. I really don't need all that. The mark up on their food must be insane. $8.50 for 3 entrees, you must get between $2-$3 in food. read more

Best Panda Express around!! Great service, food is consistent and restaurant is clean.

Dont get me wrong, my family and I are huge panda fans! No complaints about the food. But this particular location is not the best. My sisters (who are in high school) have gone in multiple times just to order to go and are constantly treated poorly by the staff. They are given looks and are spoken down to. l'm very disappointed with their customer service. read more

We got the panda feast... 2 large orange chicken and 1 large chicken and mushroom. Kids ate orange chicken I had mushroom chicken. I ended up very sick last night. If you go there stick to the fast movers like orange chicken and go during peak times so food will be hopefully fresh read more

When I entered the store, all the food that I wanted was ready for me to order, and the order was taken quickly and efficiently.

This is probably the Panda I visit the most in the area. Yesterday while on my break for work which is 30 minutes, it took 20 minutes to get in and out of this place & to add to that when I got back to work i realized she gave me the wrong chicken. I went back today hoping that my service would be better but it sadly wasn't. I went with two other coworkers whom also have military ID's as one of them was my twin sister. The older lady who is always working and has seen me several times accused us saying that we aren't using our military ID's and saying that we are using the same one and somebody else's. I have been several times and I have used my military ID all times, which this lady is very familiar with me. There was also a manager sitting in the restaurant that had a hickey on their neck. I don't think I'll visit again. That was disrespectful towards me but also disrespectful towards the military. read more

Went in a 7pm, it was crazy busy and since they were out of several items and waiting for more to be cooked, I'm guessing they weren't expecting a huge rush. Despite impatient customers, the young men working the front counter were organized and on top it. They were stressed but handling it well! Good jib guys! read more

love love love Panda Express, Love them Eggrolls, I would eat there every week if I could, Wonderful food and a variety, Of different dishes, Friendly and courteous servers,,, will continue to be a happy customer.... read more