The order taking method in the drive through is terrible. We sat in one of the two lanes while the girl taking orders in the other lane just stayed in that lane and took the order of 5 cars while us and the 2 cars in front of us just sat in the other lane. We had to call her over to ask why our orders weren't being taken her response was "i am supposed to be taking orders for this lane, not that lane" We asked her if she could please take our order and the car in-front of ours order so we could also move in the line and not continue to watch cars pull in after s and get their orders taken. She did with attitude and wasn't happy she had to do it. Unreal. read more

Ordered incorrect. Wrong chips, wrong dressing. Didn't realize until I got back to work...would not recommend this location.

It was 1230 this afternoon and I still hadn't had anything to eat so I thought I would get some Chick-fil-A. It's been maybe three years so I parked one inside. I got a chicken sandwich. The reason I'm giving them five stars it's not for the world class food, but it's for the Service I don't know who the general manager is at the store, but clearly everybody was trained and trained very well. I had a team member come up and asked me if they could refill my drink for me probably in my mouth was open. I couldn't believe she was asking me to refill my drink and it's not because I'm the most handsome man in Queen Creek either when I was just about finished and another team member came by and said "let me grab that tray for you, sir." WOW I was surprised they have a low score on yelp because they have better service than most three star restaurants I've been to and by the way I was a food and beverage director at the Ritz, Carlton and other resorts for and five stars in my working life these guys could teach the rest of the restaurant community how to treat customers I definitely will go back because I felt appreciated as a customer. What a concept in 2025 I still can't believe it but bravo to that manager who's training his/her young team members in Customer Service!! Only negative was the pickle, which is the best part was paper, thin and limp as a wet noodle zero crunch. read more

Chick-fil-A - Chick-fil-A sandwich/french fries and a Diet Coke - Fast Food Near Me - Queen Creek, Arizona

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S L O W! Do they not follow the Chick-Fil-A way? It's slow every time I go to this store.

Ordered a mobile pick up for a simple seasonal frosted limeade. The app said, your order is ready, someone will call your name right. I'm the only one standing in the area for mobile pick ups. The girl looked me in my face and said oh sorry we didn't want it to get stolen. From whom? I've been waiting patiently for over 5 minutes just waiting for my food so who was gonna steal it? The ppl you're serving? The nobody standing behind me? The freaking wall!!! And if you were so worried about it being stolen...why not just do your job and butcher the name of the customer since you called out every other customer name standing there looking at me like I'm not supposed to be in this stupid ass chickfila. Smmfh. I threw that shit out and went home. Update: PASS!! You know exactly how to do better and you have google. read more

I would probably just skip this location. It's not a clean chic fil a like they normally are. Workers are not bussing tables like other locations and things just stay messy. Today the AC was broken and it's not being very clean so gives an ick feel. Menu items on my visit were also not up to par. I got the Kale crunch which I LOVE! However; it was kale soggy. But it is rare to see a team member walking around so I didn't even get to try to get a chance to get it fixed. Of course we will be back to Chic Fil A but not this location. read more

We love this chik fil a! Mostly for the indoor playground area for the kiddos! Food tastes great! Per usual! Staff is always friendly. read more

Wyatt was so helpful! He did a great job helping me out today!! The whole staff is always amazing every time I go!! And I'm obsessed with Chick-fil-A sauce so I'm there a lot!! read more

Aside from the food, being some of the most delicious I've ever had at a Chick-fil-A. My waiter was the most scrumptious hunk of man I have ever laid my eyes on, when I say that this man set the standard I mean it with my whole heart and soul. this man, oh man this man he is cute. He's hot. He's attractive. I could barely focus on how good my food was because every time he walked by I couldn't help but stare, not to mention He's actually very strong and I asked him how much he benches and he said that he can bench 265. now that is a man who knows how to hand out sandwiches and that man is none other than the Wyatt Ball. read more

Chick-fil-A - Fast Food Near Me - Queen Creek, Arizona

The chicken is SO gross ever since it was changed. It is so tough we couldn't even eat it last time. So sad.

Packed the dining area so tight you can't get In or out with a wheelchair. Generally like the food but not ADA friendly. Surprising and disappointing for CFA. read more

The morning shift is great. Afternoon to evening shift is horrible, very disrespectful. They got my order wrong three times, the young lady who brought my order to the car spoke to my wife very disrespectful, and the manager just apologized. My portions were off from before, tried to give them the benefit of the doubt. I went again today. I saw some of the same people in the store from when I came in and complained. They called my order, called me a diff name, and everybody looked, and my salad was skimpy again. read more

Chick-fil-A - Where is the CHICKEN?! - Fast Food Near Me - Queen Creek, Arizona

piece of shit location! i got parked for 2 drinks (2 cokes). everytime is a long wait and the service workers are confused. get it tf together read more

Wack place. The play room is in a tiny enclosed area with no seating. So you can't hear or see your kids. There is a very tiny window to view your children through but people without kids seem to think that seating is best for them. All this food cost me $20 and tastes off and mediocre. The tea taste like they don't clean their machines. The staff are very nice though. Just not the best experience. Maybe their other food is good. It's just way overpriced. I'll keep going to McDonald's where I can eat and watch my kid and not spend so much money for bad food. read more

Chick-fil-A - Fast Food Near Me - Queen Creek, Arizona

Typical Chick-fil-A location. Clean store with friendly employees and delicious food. We were in the area to shop and eventually got hungry. They had a rather long line outside with their dual drive-thru lanes, so we went inside to order and dine in. My wife and I each got the Spicy Southwest Salad. So good. Slices of grilled spicy chicken on top of mixed greens full of cheese, peppers, corn, etc. Topped off with a creamy salsa provided. We found a nice quiet spot to ourselves off to the side. The middle portion of the dining room was full of what appeared to be a local girl's gymnastic or cheerleading squad and the area near the playground had a family with some smaller children. Enjoyed our salads and tossed our empty packaging into the automated food-crushing trash can after a simple wave of a hand opened the side of it. Would most definitely stop back here the next time we are shopping in the Queen Creek area. read more

25 minutes (and counting) after arriving for curbside pickup thru mobile app on a Tuesday night in January. I love Chick Fil A. But this location is having issues delivering on the 1-5 min (app estimation) estimation of food delivery after arrival. Don't order curbside if you are looking for fast food. read more

This location used to be great but it has recently gone downhill. You sit at the order screen for 5 minutes before someone even acknowledges that you are there. Once you place your order, it takes forever to get up to the window to receive your food. And then by the time you get to eat it you realize something from your order is missing and/or the food is mediocre. The food never seems fresh and its never hot (the chicken on the salads is no longer warm like it used to be, fries are soggy, etc). read more

This is literally my favorite place to eat. I could eat here every single day and never get tired of it. This locations food is always so amazing. Staff is very nice. I just wish this location still had curb side pick up. I'm a new mom so it is hard to wait in the long drive through line or walk in with a new baby. It would be so much easier with curbside pick up. This location is always busy but it is the only location in queen creek and everyone from San tan goes to this location as well. read more

Fast service, delicious sandwiches, friendly staff, long line, but plenty of cashiers running the counter and drive-thru, we'll be back!

This location has curbside signs and parking in the app it gives you the option to select curbside pickup. However after sitting in my car for 15 minutes I called and the worker was confused because they don't offer curbside however there parking lot, sign markers and there app says they do curbside. The worker then hung up on me no I'm sorry for the confusion just CLICK I will never go to this location ever again worst customer service, horrible communication and they advertise a service they don't even offer. I have medical issues a So I would have ordered from a different location. read more

Chick-fil-A - Fast Food Near Me - Queen Creek, Arizona

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This location has issues with getting your order right the first time. We have to check every time and often catch mistakes. They also need to clean up the inside as well. Not sure if we will frequent this location again. read more

All I can say is chick fil a sees the standard for customer service! My wife and I were headed out of town and wanted a quick not to filling bite to eat. I remembered this location in Palm desert just off the freeway opened, and we put in a mobile order for pick up. We parked and went inside to utilize the restrooms and BAM food was ready! The whole thing took about 10 minutes from start to finish! read more

This is the worst ran chick-fil-a in Arizona. Typically this business is known for outstanding service and being very quick, not this location. It is a huge bummer this is the only location unless you want to go all the way to San Tan Village. Also they have the drive thru line/entrance on the left side but people are ALWAYS cutting the entire line and entering thru the right. It wouldn't be such a problem except the drive thru is SO SLOW so one- 3 cars cutting the line adds an extra 10 minutes to your already 15-30 minute wait. I hope they figure this out or have more people outside taking orders to regulate and speed up the line. read more

This is my 3rd time coming here in the last month and have been told that their shake machine was closed 30 minutes before they even closed. Was also told they were out of the cool wrap? this location is starting to seem as bad as McDonald's! Ended up ordering a grilled sandwich instead since they were "out of the cool wrap" and ended up with a deluxe spicy chicken sandwich that is cold as well as the french fries!! read more

Just spent $65 on food here and they didn't pack two of my deluxe sandwiches. This isn't the first time this location mistakenly messes up my order packaging, be sure to check your food before pulling away. Unfortunately i didn't notice till i was back home... read more

$3.20 to upgrade my side to a Greek yogurt parfait that only has 3 blueberries in it. They did not tell me in the drive through that the parfait would only have 3 blueberries because they were out of strawberries. On top of it the drive through took a very long time (like it does most of the time). Per usual my English muffin is burnt which gives a gross flavor. I went in to get a new parfait but all I got as an apology. With the fact they raised prices on these recently and it's not even the full thing. No discount. No refund, no attempt to make it better. Just "we are out of strawberries". Cool. The kids play area was opened back up but then closed again with no urgency to fix whatever happened in there. This is definitely my last time coming to this location and probably all Chick-fil-A restaurants. I'm done wasting my money here. read more

Chick-fil-A - 3 blueberries in the parfait. Pathetic. - Fast Food Near Me - Queen Creek, Arizona

This chick-fil-a consistently meets my expectations. They are generally reliable, quick, and the food comes out warm. The place can get busy and as a result can be messy at times, but most times it's clean read more

Everything needs improvement! I am a long time loyal fan, from N. Carolina to Arizona... But I must say this last year, Chick fil a as a whole has dropped in service, and the food is not the same! My chicken sandwich was so over breaded and barely fit in the bun. I waited at least 25 minutes one Saturday morning for 2 chicken biscuits as did others. Definitely not my 1st choice for fast food anymore. The drive thru is always a challenge! read more

Last time I ever go to this CFA I go to CFA daily, today I ordered a Breakfast bowl and it was a Joke it had half a scoop of eggs and 3 pieces of cut chicken my 9 month old eats more than what I paid $13 for since I added a Diet Coke and a biscuit. I threw it in the garbage. It made me so angry I lost my appetite. Horrific I want my money back. read more

I don't appreciate being parked and having to wait 15 EXTRA minutes for a simple #6 breakfast meal. I shouldn't be seeing multiple other cars get their orders just passing through normally-- and then have to remind staff what items I ordered, and still bring out the wrong stuff. It's your system please follow it. I just won't be parking in the future. I will sit at the front of the drive thru. They weren't busy and I'd prefer a refund than going through this again here. But it's chick fila. The food is still good so I'll be back Edit: the sandwich was also pretty messy. Perhaps just the B-team on morning shift. Night shift never does this. read more

The food is always good at Chick Fila. I went through the drive thru which is very rare for me. I was told to park as I ordered lunch items during breakfast and it was going to take a few extra minutes. While waiting, the cook came out and apologized and told me that she had a mistake but it would be just a couple more minutes. She was young and very sincere. I have no problems with mistakes, it was communicated and I still had a good experience. read more

Surprisingly no line, ordered 3 items asked for a couple different sauces received one sauce. Order was wrong and it took 15+ mins for a 3 person wait. Terrible probably the worse chick fil a location of all time. Management needs work read more

For how much a meal is you think they'd double check adding sauces into the bag. Made it 20 mins home just to realize they didn't put any in the bag. Called them and the manager on duty couldn't care less. read more