I came here at 3pm December 20th and they are out of teriyaki chicken, I asked how long to make they said 40 min..... then I asked for string brean chicken that is clearly still on there menu "its discontinued " the most uncomfortable thing is I didn't know what I wanted after that and asked some questions about the other options and they would just cut me off while I'm talking and continue to rush me... after not having what I usually order... they were being very rude to me ... I spoke up and told the person on the mic that they shouldn't rush people I only been there for a total of less then 60 seconds she didn't apologize or say anything polite she told me that they have to keep the line moving and that's how her manager trained her... smh. So I ended up ordering Beijing beef. The bejing beef is dry and looks like skinny dry poop. I tried to enjoy the rice but it's all chunked up together for some reason... and I had told them to give me half veggies... I don't remember the veggies being so watery like this it's gross... all in all this food is not tasty at all who the crap eats this stuff ????? I don't ever remember Panda Express being this bad... nothing taste good on the plate and I've had this same meal many times over. read more

Panda Express - Chinese Near Me - Oak Lawn, Illinois

Definitely the best panda express in the Chicago area I've tried them all food is good for portion and usually freshly cooked

Is there a way for me to eat panda every day? I love panda express. Everything in that store is delectable! I have probably had every dish on the menu but I consistently get the exact same thing. You will find me walking out of the store with orange chicken, Beijing beef, and fried rice every time. I never ever get tired of it. read more

Panda Express - Ok I switched up and got half chow mein this time. - Chinese Near Me - Oak Lawn, Illinois

I try ordering my plate which is 2 choices of entrees from the menu.The order taker was very rude and kept talking over me as I try to order! I waited 15 min in the drive through to be rushed ! Horrible customer service! read more

This panda never has anything in stock. I asked for white rice they only have fried rice and chow mein. I asked for spring rolls they don't have that either read more

Ok we are now down another week and it's friday.insteadbof telling me that I can contact /talk to you thru your e mail way does'nt your DM give me a call like they were suppose to over a week ago. As I stated in my original post I will keep writing on here until I get a phone call.Seems like corporate doesn't care how their customers are treated. Since they hired a manager as unprofessional as she was I guess this shouldn't surprise me at their lack of interest since they can't call us back. Ok until the next post read more

The orange chicken was pretty good, but my chow main was very dry and it tasted almost stale. I'm very disappointed because panda is one of my favorite places to eat. Please serve fresh noodles. read more

Wow this place is extremely sad. 3x I tried going to the drive thru and was turned away and they said they closed early today because they are short staffed. What kind of business closes early and turns customers away. Ridiculous and so unprofessional. The time ranged from 8-9pm when they close at 10pm. read more

No complaints about this establishment but on the afternoon of 09/27/19 @ 2:20pm i placed an order for one of my children an orange chicken bowl with brown rice and i explained to girl that they gave me someone else's order the day before.... and the girl taking the order was dismissing it like she didn't care, so when i come to the window she sits their for two minutes looking at me when the order was already bagged and ready to go and then decides to tell me the price i give her the money she rings it up and goes to hand me the change i said i don't want it keep it, she puts the change in the bag and ties it up.... the ignorant human being should be taught manners and learn how to respect a customer.... very disappointed with this franchise! read more

I absolutely love this restaurant chain and the people at this location are always very nice. The main issue I have only happens at this location, not the one in 135th and Cicero or 119 and Marshfield, just this location. Problem is that EVERY time I show up 30 min before closing or sooner they usually only have 25% of their menu. I am writing this review from the drive thru line after being told that Orange Chicken (probably their #1 seller) is out and it will take 45 min for more. I think the employees wanna go home...and I don't blame them. But I drove out of my way to come here so I offered to wait. -The woman at the drive thru was not happy -The cashier was not happy -I am not happy This is a lose-lose scenario. If they kept their food prepped until closing they would have my future business. After tonight this is the last visit to this location. read more

They don't close at 10. They close at 9:30. I hate it when their posted hours on the door say one thing but the employess do another. Other than that, their food is pretty good and if you make it inside, their service is pretty good. read more

This review is based solely on delivery. They need to terminate the delivery option until they can get it together. First time we ordered online, we called after waiting over an hour. The person on the phone told us they never received our order. Weeks later, we decided to try again. Big mistake. The delivery guy brought us the wrong order and when we told him it wasn't what we ordered, he asked what we wanted him to do. No apology and insisted it was our food. After he left, we called to make sure they knew the driver made a mistake and to ensure we get the correct food. The person on the phone said they were now closed (it was still about 30 minutes before their closing time) and told us to come in tomorrow for our food. Ridiculous! The person on the phone claimed to be the manager, too! It was the most idiotic thing I'd ever heard regarding a delivery error. When I asked for a refund, he said at first he couldn't do that. Then he said it could take X amount of business days. I felt like I was being pranked or something. After getting nowhere with this "manager," my fiancé decided to call Panda's customer service. They were extremely apologetic and took our info to send us vouchers and coupons. read more

Mmmmmm deliciousness!! My daughters favorite place to eat!! The atmosphere here is great!! Very clean for fast food,, happy workers with great attitudes!! We definitely will come again. Great work panda express. read more

Panda Express - Chinese Near Me - Oak Lawn, Illinois

This place will be the next one to close due to Covid. They were out of three things on the menu today all day. They are also incredibly slow. read more

I came through the drive up on my lunch hour. I ordered the 3 entrée order. While I enjoyed my order I was disappointed in how long it took to get it. I was in drive thru line for over 15 minutes. I was informed that the pepper chicken I ordered was not ready (very good by the way). I gladly said I would wait, but it did seem to take longer than I expected. :( I did tell the lovely person at the window that the wait was quite long and I thanked her for her help, she was very polite and apologized to me for the long wait. Her attitude and apology made me feel better about that long wait. I was very pleased with my food overall, the food was hot and delicious. :) I would like you to know that the people who work at this location are well informed, professional, confident, considerate and have a genuine good attitude at work. I am pleased to say that I will return and often let my friends know of the great service and attention you give your customers. read more

Really bad experience. I cannot even begin. First there was no teriyaki chicken available which is understandable. Second we waited more than an hour to get our food. The lady that worked there kept telling us they ran out of this item and then another one like 20 minutes later which really upset me. After I got my food I left and when I arrived home I was missing 2 entrees, at that point I was done. I just ate what I got because I was very hungry and I also gave my family their food. When we start eating my mother and brother said the meat taste sour and I just told them oh it must be the flavor since this was our first time ordering this item because there was no teriyaki chicken. 30 min later my mom gets reallly nauseous and my dad said his stomach started hurting like never before but after a few hours they were better. Later on at night my brother gets super nauseous and he starts throwing up and he tells me "I think that food made me sick " . I will never come here again. read more

Not sure if it's the young staff or plain carelessness, but the customer service at this one is horrible! Long lines with slow service. Be cautious with the T-Mobile Tuesday bowl with them... your order ~may~ not go through, and you'll have to wait another 30 minutes to even get food! read more

Just ordered two plates through the drive thru and if I could give 10 stars, I definitely would. All of our food was fresh and portions were perfect. So impressed and satisfied by Panda's food and service out here! read more

They always fuck up the orders i tell them every time twice to make sure they don't mess it up but they always do workers have no brain

Not even close to closing time and they were out of orange chicken and honey walnut shrimp. They didn't even offer to make more.

Just sitting here stuck in the drive thru ONCE AGAIN! I don't know why I expected anything different from this place. Here it is 11:30 when they open at 10:30 and brown rice is going to be another 15 -20 minutes! Every single time I come here there is either no brown rice or teryaki chicken. WHO RUNS THIS PLACE??? Apparently no one. Never never never again. These managers are complete morons. read more

Very yummy food. :) especially the walnut shrimp!! And I think it's generous they offer to make your total an even number and donate some to charity. Staff is very friendly as well ! read more

Went there at 10:10 ordered an entree. They said they were out and I had to wait 15 minutes. I told them that was fine. About 5 minutes later it comes out I realized it's too small. I go to order a larger one and the tell me the kitchen is closed!! Sorry...your drive thru is open til 10:30. This isn't fine dining where it takes 25 minutes to make a dish. It took 5!!! First, they lied about about how long it would take so I wouldn't order anything and they wouldn't have to work anymore. Then they lied about the kitchen being closed. I never write reviews but this is pathetic customer service. As I was driving away they still had the drive thru sign on?? I'm reporting them to corporate. read more

Felt welcome The minute I walked into the store offered samples decided to get the new item after I tasted a sample

Started to come here for lunch. Drive thru moves pretty quickly. The food I ordered was hot, delicious, veggies not overcooked. The crew I had was nice and efficient. read more

Disappointed with this location. I'm giving it a 2 bc the employees are nice and I have a special place in my heart for Panda Express. That being said...the last two times I got my favorite mushroom chicken it was not made right. Either wrong spoons were used when stirring & scooping or recipes weren't followed. The first time it was sweet. Mushroom chicken is not sweet. The second time it had heat and pepper in it. Then this last time I decided to try beef & broccoli...more like "where's the beef?" and broccoli. So sadly, I won't be back here anymore. Simple stuff not being done right. read more

Will not be back ! With all the other good choices out there this place continues to underperform. Went to eat with a family of four . One order of beef and broccoli contain no beef at all . Did immediate take the survey and contact corporate after several days they said they would notify the store and the store will get back to us . Still waiting 10 days and counting! read more

Sunday afternoon visit with my kids. The food was good and the kids enjoyed eating with chopsticks. The only issue I had was their choice of entertainment on the big screen TV. The restaurant was occupied by mainly families and they had UFC fights on the TV. I did not feel that this was appropriate viewing for my kids. They had basketball on the other screens. I asked if they could change the channel and they eventually did after the second time I got up. Granted they were busy, I totally understand and probably the manager was unaware of the bloody fight being shown on the TV. read more

Love Panda Express and this location in particular is always top notch. My hubby will occasionally pick me up some delicious sweet fire chicken on his way home from spending an evening with his son. The food survives his 30-45 minute drive still warm and tasty. read more

This is one of those fast food places that doesn't feel like fast food. It tastes fresh it looks clean and is always a good choice if you want to eat healthy I get the brown rice with grill chicken and steamed veggies. read more

I came through the drive-thru at 1:00 Saturday afternoon. It's lunch time, right? I was told that there would be a wait for what I ordered. How long, I asked? 3-4 minutes is what I was told. The two cars in line ahead of me were asked to park in the full parking lot because their food wasn't ready. We were asked to do the same, as well as some others because when the food finally came out over 10 minutes later, the employee made "deliveries" to 5 cars!!!! Also, I ordered a drink which wasn't included on my receipt, but at that point, I had already wasted 15 minutes of my life at this place and I didn't want to wait any longer. It is the same every time I eat here...waiting for food. And I agree with some of the other reviews....lukewarm food, fatty chicken, etc. almost $20 for two entrees....we can do better than that eating somewhere else. read more

If I could give zero stars I would. I had a horrible experience at this location a couple of months ago and debated on whether to document in a yelp review or not. However if it were me I would want to know so decided to do a posting. While waiting for my food I saw an ant crawling near the foods. I point it out to a great worker who with a smile proceeded to kill the ant with her finger and then continued to prepare food for a customer going through the drive thru. I immediately declined my food and wrote to corporate and received a very generic reply. I understand that restaurants may have pest problems. However this employee's response was disgusting and completely inappropriate. read more

Overall, the service and food were both good. I was served fairly quickly once I got in, but I would serve the people who are in person and present before the online orders. I walked up and had to wait for an online order to be completed before I was allowed to order. However, once I was served, it was very expedient and the the employees offered me samples and were very friendly. I would also make sure that the meat is cooked to crispy as my meat was more chewy than I would have hoped. Still delicious, but I have come to expect it to be crispy, as that is what it has been nearly every other time I have been to a Panda Express. read more

The food was super delicious I loved the orange chicken so much The customer service was so good

One of your employees Paulina was very helpful and friendly I have never been to Panda Express before and she explained the menu very well there should be more people like her working there over all I was very satisfied with my experience at the Oak Lawn, IL location read more

My grandma always treats me to Panda because she knows I love it. It's close to my house and the service is fast and the food is always hot. read more

I love this Panda Express!!! The chow neon is delicious and the spring rolls are delicious! Don't forget to ask for the sweet and sour on the side along with an izze! read more

The food is fine here, but the drive thru needs some serious help. I have been sitting in line for 30 minutes; and 20 of those minutes have been in the same spot without moving. Literally could have gone to a sit down place and eaten an entire meal by now. The only reason I haven't driven off yet is because I am literally stuck in the one lane drive thru that is between a building and a curb. Get your act together, Panda Express drive thru. If one person is causing the hold up, move them to the parking lot to keep the line moving. read more

I have been sitting in this drive thru for over 20 minutes. The only reason that I haven't left is because I am literally stuck. Get your shit together. read more

I love this Panda Express! I have visited another but I was not as satisfied as I am with the 95th Street location.