I came at 10 PM very late. Normally workers would be upset for late orders. They close at 11 PM. Alexis took my order and was very polite and happy to serve me. Thank you so much Alexis for making my trip amazing.!!! Appreciate your kind and giving attitude!! thank you thank you thank you!!! read more

This place has gone down hill idk what's wrong with the employees , or establishment because the service is so slow and they never have any food items ready and it took 30 mins in drive thru and I had no choice to wait because I was trapped in between cars, plz do not go here because you will be upset by the stale chicken and long wait times read more

The plate portions is crazy small I got 2 plates my plate had barely anything compared to the other plate I got..I'm not saying the other plate had a big amount but compared to mine it does,it's like the ram out of everything and just served me whatever was left in the pan read more

What a poor portion!!! The chow main and the chicken was soooo poor and pricey. Every time that i go to a panda is the same. read more

Panda Express - Like 6 pieces of orange chicken on a bowl for $9.30 - Chinese Near Me - Moreno Valley, California

I ordered to meals a 1item & a 2 items. Bothonly had 1 item. And yes I was charged for a 2 item. Service needs improvement clearly it wasn't verified by any staff before sent out. Quality overall continues to decline. read more

Panda Express - Showing the honey sesame missing - Chinese Near Me - Moreno Valley, California

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Service was terrible yesterday Thursday 6/19 in the evening. We felt like we were held hostage in the drive-through line for over 20 minutes. The weight wasn't so terrible, as the service once we reach the window. The lady was so rude. We inquired about the delay and we were given a ton of attitude. Not returning to this panda, especially when there's so many Chinese restaurants in our area that greet us with kindness. read more

Panda Express - Receipt showing too much money spent for poor service. - Chinese Near Me - Moreno Valley, California

Food is good. But I was left wanting more! One star for the freezing cold environment. The staff is miserable working here. I kindly asked for a sample and the server simply said we don't give out samples and stared me down. Me, "Um ok." I asked her what does it taste like and she said it's honey sesame chicken. It has honey. Me, "Um ok." So I order the honey sesame chicken and the honey walnut shrimp... but for an added $1.50. I received 5 shrimps! 5. The portions of protein are beyond disappointing and I won't be dining at this place ever again. Maybe start with raising the AC temp and then work on better customer service. Based on previous reviews, I'm not the only one. As far as the portions, the owner of this establishment needs to recognize they will be far superior in sales if they would provide bigger portions. They can cut costs by turning off the AC. read more

Panda Express - Chinese Near Me - Moreno Valley, California

No surprises here, it's a well-known brand. I found this location nicely laid out inside, lots of tables for two, and clean. Parking is also easy since it's part of the expanding shopping center between Nason and Moreno Beach. The advertised specials included a spicy version of the orange chicken entée, so I decided that'd be perfect. I noticed that the names of the old combinations changed, so I narrowed it down to what they now call a "bowl". Essentially, it's one item with fried rice and chow mein, or all of one. Their fried rice is actually pretty decent, but I decided to try both. Food came out fast, and service was also good. I enjoyed the spicy rendition, but the chicken itself seems 10x sweeter than I remember. The rice was good, as expected, and the chow mein somewhat uninspired. Nonetheless, the portion and price (under $10) was decent. As a specialty item, the spicy orange chicken was a little more than their classic lineup. read more

Panda Express - Spicy orange chicken bowl. - Chinese Near Me - Moreno Valley, California

Came to this location on our way home from Indio. This place has 2 super long tables enough to accommodate a party of 16!(FYI) food was hot, fresh, and on point. The restaurant was clean and the whole time I was there someone quickly cleaned tables after customers left. I had the hot shrimp item in a bowl. It was sooooo good!! Love the crunchy green beans and peppers. AC was on full blast perfect for 89 degree weather outside. Will definitely come back to this location if I'm around the area. Thank you for whoever was working Sunday, July 6th! read more

Panda Express - Chinese Near Me - Moreno Valley, California

I live about 4 min. From this Panda Express but usually go to the other Panda location but thought I would give this Panda another try. Food was ok but the service was AWEFUL. We actually felt like we were intruding ordering. Place was clean and plenty of seating but because the service was so aweful we will NEVER come to this Panda again read more

Off day for everyone at the restaurant. Drive thru was a breeze but waiting 20+ mins ... lame. You're lucky I was not in a rush or super hungry. Food was good. read more

Saturday night ordered a panda. I could not believe the small portion size that they get for each entrée. It's never been like this and they forgot our two orders of vegetable spring rolls. Had to go back and get them. Panda was good food but their portion size is no longer Acceptable after five years. I will not be going back here again. It's not worth the money so if you're expecting good portion, like it used to be and good food don't go to this panda and the employee said it was from their big bosses to make those portions that size so either it's on a corporate level or the franchise owners, but it's still not worth the money do not unless maybe you go in and that way you can tell them you want more inside the stores quiet looks good and clean! read more

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Clean bathrooms which surprised me the most. Food service was fast and they were nice but she charged me 1.50$ extra for something I didn't order. I didn't fight it cause my car was parked in the Walmart down the street and didn't notice until I checked my receipt. Other than that good experience and food I mean it's panda you get what you ordered. read more

Panda Express - Chinese Near Me - Moreno Valley, California

Absolutely terrible service despite wasting your money here , barely even portion of chicken or whatever you choose. You dont understand how mad i am after not even getting full and wasting my money basically! DO NOT COME HERE read more

Was in this drive thru line stuck for 2 hours not to mention the line was already to the street I finally reach the speaker box to order and the girl has the audacity to ask if I've ordered yet after saying no I have not she does not respond for another 10 minutes I finally order and continue to stay inline for at least another half hour if I could recommend anything Itd be to try another other restaurant in this plaza cause you'll never get your order at this Panda Express read more

If I could this zero stars, I would!!! Asked for fried rice, and I got two plates full of chow mein, which wasn't even chow mein. It was cabbage and onion, and you could tell it was from the bottom of the barrel so disgusting. Not only that but when I ordered, I asked for Beijing beef which they asked me to wait a few minutes in the front while they finished making it. I ended up waiting 30 minutes. Then when I got home and saw what they had served me, I tried to call and no one will answer. People working here obviously don't care about customers I would never come back to this panda express ever again and I recommend no one to go. read more

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i go to panda almost every other day. We experience great service there and also horrible service. I love going during the mornings/afternoon time because the staff are more friendly and happy. I love the service Kayle and Kylie provides. the evening shift is different. me and my husband went a couple of times at night and theyre service is horrible, we encounter a couple of horrible employee. i suggest going during the day. great employees! read more

I have never had a better customer service experience than when my friend Robby and I were helped out by Alexis O. The food was exactly what I'd expect from a Panda Express, but truly the only reason I'm here leaving this review is because Alexis O deserves the world. No exaggeration, the BEST customer service I've ever received in a drive thru. She created such a welcoming environment and truly made our nights. Truth be told, I meant to leave this review when she helped us about a month ago, but here I am now, because my review QR code expired. I didn't know it came with a reward, so I'm here as a testament that this review for Alexis doesn't need a reward, her service was reward enough. God bless her. read more

Panda Express - Chinese Near Me - Moreno Valley, California

I was given four pieces of honey sesame chicken and a whole mountain of chow meain in my bowl. The food was lukewarm and I live 5 minutes away from this facility. I did not notice until I made it home. I was furious because this was not cheap. I was so mad I ended up throwing it away and cooking my own food. I will no longer eat out. We are being overcharged for scraps. they give us small portions like they're giving it away for free. read more

Panda Express - 95% chow mein - 5% chicken - Chinese Near Me - Moreno Valley, California

I generally like the food but I have to complain about the chow main. More than half was cabbage which I'm not fond of. read more

Panda Express - Chow main - Chinese Near Me - Moreno Valley, California

When I crave chinese food near dinner time, this is my usual spot to go to! I usually don't have a problem with this location but tonight unfortunately, the chow mein tasted moldy.. I'm not trying to say it was "moldy" to describe it as it was cooked bad but it legitimately tasted moldy.. my girlfriend and I each took a bite to make sure that we werent imagining things.. it straight up tasted like mold and we had to throw away all the chow mein we bought. Its a shame because the rest of the food was great! Just wish we didnt need to throw away all that chow mein away. Won't be returning to this location anymore! read more

Well this isn't the first time this has happened but this time I took a pic. The Broccoli Beef, should sell as "mushy broccoli with little or no beef." Check out the pic, there was only 2 pieces of broccoli worth eating and only 3 pieces of meat and way too much rice as usual. One of the other orders had fried rice when we requested white rice. I personally don't like eating here for these reasons, that's why I went next door to Carls Jr but my gf and her kids keep coming here and making the same mistake over and over. I'm not sure what the problem is but if you walk inside and request exactly how you want your meal prepared they seem to do better, but the drive thru is were you take your chances. I know I should have double checked the meals partly my fault but we all know what happens when your send a meal back lol. read more

Don't normally go here for Chinese food but my husband decided to order some teriyaki chicken and chicken egg rolls. The chicken tasted rubbery and the egg rolls weren't great they were old. Won't go back here again unfortunately. read more

Lovely environment. Attended me quick when I got their attention. Overall great service and food is 10/10 shoutout to Bee and Ana for the great service. read more

The amount of beef they added to my kids beef broccoli bowl. I pretty much paid for only broccoli and noodles. SMH read more

Panda Express - Food - Chinese Near Me - Moreno Valley, California

I haven't been here in months because they always screw up my order. I decided to have another go at it tonight for an easy dinner. I ordered orange chicken, mushroom chicken, honey walnut shrimp and half chow mein half super greens. What did they forget tonight? The freaking chow mein. How do you forget the main side? I'm done with this location. read more

All the employees that were there on 2/10/25 around 840pm did an awesome job from start to finish. Not to mention the sense of humor. I appreciate it. "Sound of the police". Lol thanks again guys. read more

HORRIBLE SERVICE! Go to Panda in Iris! In the middle of taking my order she stops to take another order and left me standing there. 6 people behind me. Girl with headphones kept telling me someone else will help you as she's prepping an order for the person behind me. First one there out of 7 people to include myself and last one to leave! Corporate needs to reevaluate their employees or retrain. I WILL NOT be returning to this location! I'd Give read more

So disappointed with the food and service I received just now. Last minute, decided to grab Panda for dinner tonight. Should've just had a bowl of ramen! I use the drive thru and just felt the girl on the other end was pushy AF! I ordered a family meal and was trying to decide which 2 other entrees to order. Pushy-person was just very impatient. As if they were even busy! We were literally the only cat in the drive thru! ‍ I told her, give me a minute I'm trying to figure it out.. Managed to get through the ordering phase and now comes the meet and greet! Yay!! Pull up to a very hairy arm which could've been a man or woman, I didn't know until they turned around. I go to hand my card over to the Man and just wanted to confirm that the correct number of rangoons were ordered. The confirmation menu showed 1 order.. I don't think he liked my question.. This man literally rolled his eyes and said yes! TF?!? Why the eye roll?! I'm not a rude person at all, so I'm confused by this interaction! This isn't even the best part! We get home, dish out all the food, go to enjoy my Rangoons and they are soggy and not even that golden crispy look that they usually are! The broccoli bed liked so sad, I couldn't even bring myself to eat it! The hubby on the other hand.. he'll eat almost anything! I have decided that it's time I might need to learn how to cook chow mein and orange chicken, cuz Damn! I get enough attitude from my adult daughter. In all seriousness, I'm truly disappointed with the service I received. So sad.. read more

Panda Express - Sorry rangoon.. - Chinese Near Me - Moreno Valley, California

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Worse customer service,every time I come here they always have an attitude, they treat you like you're asking for free food. The food is good thats the only reason I keep coming. But the workers are the worse! !! read more

Just tried the new item "crispy chili shrimp" it was pretty good and I enjoyed it. I usually get the honey walnut shrimp which is always good. Never had a problem here with any of the workers. read more

Tiny portions and food made me nauseous. We went there yesterday and the portions were so small, the rice was burnt and had no flavor, the noodles were undercooked and tasted like nothing, orange chicken was gross, and the teriyaki was the worst. Made me so nauseous even chewing a small bite. read more

stop cooking the food so fast to the point half the rice is hard and some of the other items veggies are half raw. i rather wait 5-10 for what i am paying to get half ass cooked food read more

....I've just been held hostage for my dinner at 1581, and I'll NEVER GO BACK TO THAT LOCATION, if to PANDA, ever again!!..... and we have been customers for DECADES, ALL OVER SO. Cal!!! Not only was it ten minutes (conservative) b-4i got to order, once I got to speak to "Jack " panda, I sat there,w/4 cars in front of me, for another 20 mins(again conservative) ... I started whistling your loudest finger whistle, because I wanted outta the line, ...there were three cars behind me.... I was stuck!! ---I was concerned as to whether the place was BEING ROBBED or something, so when I finally did get to the window, I asked, "why the wait???" ---I was told, "oh, we're were making it fresh for you guys!"????? .... For 3innings of the dodger game???? ---well, she's never lied to me, so i RELUCTANTLY ACCEPTED IT, and asked would there be a discount for my time??---which was IGNORED,as she went to get my order; when she came back, (sorry, I didn't ask her name, but I did notice she was HEAVY DUTY ON THE EYELASHES), I asked again!! --her response was a haughty, ARROGANT, almost pissed off that I asked a second time, "would you like a SMALL DRINK FREE FOR YOUR INCONVENIENCE??? ....she may as well have put her hands on her hips and LET HER BACKBONE SLIP!!! I told her no since her attitude was SO NASTY, just give me what I paid for please!!! SHE DID, I thanked her and drove off, STEAAMING!!!....NEVER BEFORE IN MY 70+ yrs. As a Southern California native , HAVE I BEEN TREATED THIS WAY!! Did you/do you train your people this way, or is/was she just a LOOSE CANNON, or, GOD FORBID, is it because I'm black? I'd like to chalk it up to "she's was just having a bad evening", since it was a STANDOUT PERFORMANCE to my recollection, and I'd REALLY LIKE TO KNOW!!?? And just so you know, I've got your icon, as well as jacks, mikky d's, Carl's Jr.'s, Del taco,et al, on my phone!!!...so, in the vernacular, "WHAT THE HECK UP?? "... rlgx+! read more

Drive through customers receive the dry food leftover from yesterday. My fried rice, chow mein and orange chicken were all extremely dry!!! I live to far to take it back. read more

I Bit into a Rusty piece of Nail after I started eating my chicken I called spoke to manager she just said we don't have any nails i told her obviously you do she jut blew me off said call 800 number Not willing to give me a refund and this is very disappointing and very unhealthy Not to mention I hurt my tooth don't eat at this location read more

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Tonight I ordered hunny walnut shrimp. Told me there might be a short wait. I made it to the pick up window and everything was packed up. Paid and went home only to find out that I didn't receive any shrimp!! It's sucks to pay extra and not get what you paid for. Tried to call in but no one answered. Figures read more

I've ordered from this restaurant twice on 068/02/2022 and 08/06/2022. Both times I found chicken bones in my meal, by the time it was too late I had been punctured by them and it has caused pain. When speaking to their customer service line which the manager provided I was told an investigation would happen into it but I never received any update via phone, email, or mail. This place is the worst to order food from. read more

Panda Express - Chicken Bone - Chinese Near Me - Moreno Valley, California

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Purchased Cream Cheese Rangoons at the drive thru. Two were cold and burned and the other had no insides. See picture. The Orange Chicken bowl came with five pieces of chicken. Tried again and had to go back from drive thru to get my order fixed. What was I thinking? read more

Panda Express - Chinese Near Me - Moreno Valley, California

Open at 9 but no food ready til 930. Wasted trip. Came back at 930 another time no food ready except noodles. Wasted trip Came back another day at 944 nothing except Terry chicken was ready until 1030 because they have a catering order to fulfill. Wasted trip. WASTE OF FRIGGIN TIME! read more