Incompetent management is what this location has. Mickey Mouse would do a better job!! They have plenty of help so they can't blame Covid, which I'm sure that's what they'll do. They have such a cluster of phone orders, take care of one order at a time. They should put a top over this place and charge admission for the circus. One person in front of me and i ordered and waited and waited and they're still trying to ring up a phone order they haven't even completed. Look at the camera, I waited over 15 minutes and just left with my food sitting there. I can only imagine what happened to that plate. Thirty minutes later I'm sure they're trying to ring it up with 15 people in line waiting for their food. read more

People are suffering and they still skimp out on food. Ordered a bowl and when I saw this is what I got, it ruined the entire thing. read more

Panda Express - More rice than anything else - Chinese Near Me - Moreno Valley, California

1 star for friendly service filled with genuine smiles. Unfortunately.... it was downhill after that. Chow mein was burnt to the extreme.... maybe the chef was trying to put it out of its misery. My better half stated that If he wanted the same quality.... he would have just stayed home and had burnt toast. lol.... The food selection looked old and lonely. It's lunchtime people.... make the food look inviting. Another $20.36 wasted of our hard earned money.... sigh.... read more

The food was hot; I will give them that..but the food quality was less than satisfying. The chow mein tasted like chemicals and old. Not even 3 packets of soy could cover up that taste. Terrible. Gross. Not coming back. read more

What's wrong with this place? Can't they get the orders right? I paid for a meal and I expect To get everything I ordered instead I got a plate That looked like they just dumped it and slopped It in with out the sauce and food missing. read more

Not satisfied they should change the time because they said they open at 10 and they not even ready to serve us. They haven't cook anything yet. read more

Panda Express - Chinese Near Me - Moreno Valley, California

Worst panda ever. Slow service, horrible customer service, once our food was actually done (we were sitting at a table waiting), I saw it sitting on the counter while the girl was cleaning something off to the side, they never even brought it to us. It sat there until my fiancé went up to the counter and asked if it was ours, then she handed it to him. After that, I go up to the counter to ask for soy sauce, and the other girl just walked rite by not acknowledging me at all. I work in customer service, I understand busy, but there is a certain way to handle it, to make sure your customers are happy. The one girl gave me a free soft drink for waiting, but the age of our white rice, and taste of everything else brought that down as well. Customer service cannot be taught, if they don't have it, they just don't have it. Sorry girls if you read this, but honestly, get it together. read more

I've been coming here for years and the food has been consistent. Since covid, there's been a lot of employee turnover, but one consistent gem at this location is Sanju. She's great and makes this a great place. Now that there's "beyond orange chicken", this is head and shoulders above all other restaurants in the area. read more

This Panda Express doesn't have WiFi offered? Also I was anxiously waiting in line and in a hurry which was obvious but yet was not offered a sample while I Waited behind a slow ordering elderly man so I just left because of the unresponsive staff, not to mention the extremely high price for a 2 item combo is 8-9$ if you want a premium item such as shrimp! Sorry Panda, taking my hard earned money elsewhere to Mr. Yous who ALWAYS gives extremely generous portion sizes at a lower price! read more

Employees are giving customers major discounts on multiple plates and sides I pay full price for my food I'm waiting 20 mins on food because someone gave it all away at discount 4 plates a bowl extra sides and spring rolls for 39.95 why I'm paying 10 .49 for a bowl that's just wrong I just want the owners to know they are being cheated by there employees it's morally wrong and there friends are holding up the lines read more

Will never come here again!! And I will be filing a complaint of this restaurant. First time coming here and I Just bought food for my family of 4 I have a 4 year old and a 2 year old who I served first. After a few minutes my 4 year old said she wanted to throw up an didn't want to eat any more.. upon inspecting the food was completely uncooked! Very disappointed And will be contacting Health department. I could've brought the food back for them to make a new order an resolve the issue without being a jerk but I'm completely disgusted and don't care about the money I spent. This restaurant needs to be closed down for inspection or reevaluate it's employees on shift @2pm March 16,2022 read more

Their orange chicken is way too spicy and it's not even completely covered with sauce... This is the 3rd time it has been this way for me in the last couple of months. read more

This is the first Panda Express I've ever been to. The place was kind of hard to find. It's not a separate building facing the road, but part of the Lakeside Plaza. So if you are lazy and like to go through the drive through when you buy your food, then you should not go to this store location. (I believe there is another location on Day street?) The inside of the restaurant was nice and clean. The cashier was friendly and greeted me when I walked in. I ordered a two entree plate of chow mein, kung pao chicken and mushroom chicken. I had actually wanted to try out the eggplant tofu entree that was listed on the restaurant chain's website, but this location did not have the entree when I came by. I thought the portions were pretty fair for the price I paid ($6.73). I liked the mushroom chicken, though the cooked cucumber slices in it had a kind of unappetizing-looking, congealed substance (Snot-like) look to it. They still tasted good to me, but the appearance of the cucumbers might irk some. The entree had plenty of chicken and mushrooms with some cucmbers. The kung pao chicken was alright. I like spicy foods, but I didn't really like the peppery, spicy taste it had. The entree also had a good amount of chicken, cucumber pieces, and red bell pepper pieces along with some pieces of hot peppers and peanuts. The chow mein was different from the chow mein I've had at other Asian restaurants. The noodles were a thinner type and very crinkley. The noodles were also somewhat dry and chewy. There was a fair amount of vegetables in this. (Thinly sliced cabbage, celery and onions I think?) It's not a bad place to get some quick Chinese food from. read more

We like panda, but this location sucks!!! We waited for our food for 30 min!!!! Super sloooow service... Andrea was super friendly and helpful meanwhile NICOLE was super rude!!! Once we got our food my boyfriend asked her "can we also get some cheese wontons " never look at us didn't say a word!!! We though ok maybe she didn't hear us .. Well a few minutes later she asked Andrea can you get them some wontons so then she did hear us!!! I looked at my boyfriend like are u serious .. Worst customer service ever!!! read more

One girl charging... then I seen her serving food. WITH THE SAME GLOVES ON. She literally touched money then came to serve. WTF. Gave a 3 star only cause I love Panda. Portion size are small here. It's a Panda thing. Not good. read more

I am in Moreno Valley a lot more often for work now and finding different places to eat hasn't always been easy. Today my boss spotted Panda Express. I have been wanting noodles... Panda Express is in the same shopping center as Stater Brothers and next door to Subway. The employees were friendly, the food fresh and the place was clean. My boss has Orange Chicken. I had a double portion of vegetables. I have been spoiled in Orange County where I can get a Tofu dish or an Eggplant dish, hopefully that will be on the menu in Moreno Valley one of these days. read more

To the young man Alex who assisted me. You display real leadership. I had a very difficult order and he ensured it was right and even when it wasn't he fixed it with a smile and made sure I was satisfied. The smile was not fake I could tell it was genuine and he took pride in his job. Well done young man. read more

The orange chicken and other items are almost never fresh and are just cold and not good. I'm not doing a big review because it's a fast food place so yeah that's it. read more

they didn't give me no fork, rice was dry,noodles was nasty just everything all typa off

Food looks dry and unappealing. I didn't realize how disgusting the egg rolled look until I got home read more

Panda Express - Chinese Near Me - Moreno Valley, California

Love the food, everyone who works there is super kind and welcoming, favorite fast food place (in the Chinese category) for me personally!

My husband and I went to this location to grab a quick dinner for our family. As soon as we walked into the location, the employee greeted us with a smile and informed us (extremely apologetically) that their system was down. She explained that we could still place an order but through their online mobile app. We proceeded to have a seat and placed an order online. No problem. As soon as we placed the order, I showed the employee my phone and she completed the order for us. Through the entire transaction, she was polite and empathetic. The other employees were the same way. We were extremely pleased with the experience even though they were experiencing technical difficulties. The employees were working hard to assist customers placing their orders and make it as positive experience as they could. Way to go Panda Express. Your employees are phenomenal! read more

I placed the online order and my husband was given the wrong order when he went to pick it up. I go back and it took half an hour to get the correct order that I placed and paid for. No apologies were given and I was shorted food. This will be the last time I go to this location. Just awful. read more

Service is good. Food is good. I love that they have Lipton Peach White Tea. Beef Broccoli, Orange Chicken, Green Been & Chicken are great. Portions are quite adequate although they tend to heap on the rice or noodles. It's next to Subway and Stone Cold Creamery, not far from Jack in the Box, across the street from Popeye's Chicken and McDonald's - all very convenient to Riverside Community College students. Panda Express is always crowded at lunch time with students and business people on lunch break so lots of people appear to enjoy Panda Express. read more

Ok, when u see Panda Express you figure they are all same food, Basically like that they had the same recipes also, but comes to find out that the panda express in Marino Valley read more

I brought my kids and mom to panda for lunch. My overall experience here was great, Steven was my server. He informed me of new entree "honey sesame chicken".. I was sold after trying a sample. It was my mom's turn to decide on what she wanted, to my surprise he started speaking in spanish, btw he is of asian decent.. My mom fell in love and I wanted him as my son in law! J/k . He is super personable and funny.. Like I said overall great experience! read more

I'm normally not much of a Panda Express fan, but since I work nearby I decided to give it another chance. The employees were very nice, they took care of me right away and their lobby was clean and organized. Food was fresh and customer service was great, they greeted me right when I walked in and also as i left. Will definitely revisit! read more

For starters it was 10 minutes late to opening the store. The second part of my experience that they had none of the food ready. Next is the customer service I received was she had an attitude towards me being there when it opened. The floors were sticky and it looked really dirty. I mean it barely opened how can it be this way. I saw the cook smelling the pans to see if they smelled or were dirty. What kind of hygiene is that. The last part it took 18 minutes total to receive my food. The rest of the food was still not ready. Worst Chinese food experience ever. read more

Let me start by saying I love panda express. Been to this location a few times with great food and great service but this last time (about 30 minutes ago) was one of the worst, if not THE worst customer service experiences I've had ANYWHERE. This girl...... That had the name tag Rudy......which is exactly what she was RUDE, should really look into a different line of work if she can't even smile or greet customers. Had to repeat what we wanted several times for her to actually do it because she was too busy flapping her gums behind the glass when she should have been paying attention to my wife and I's order. And at the end....I asked for a large drink for my wife and I to share, apparently she was too busy, again, chatting behind the register to hear it and didn't give it to me. So I asked where my drink was and RUDELY......TOLD me I didn't order one, hmm alright yeah I don't know what I ordered. Quit messing around and do your job.....politely or get out of customer service! Noticed she was just as nasty with every customer after us as well. Put a smile on you'd be surprised how much better of an experience you can make for someone just by doing that.... We will be back.....but really hope someone will do something about the employee customer service...... read more

Came in 30 min before closing. The employee told me that all the scraps left over was all I can get. They were not going to make anything else for us. I could definitely understand they were closing but she was pretty rude! read more

This place is great for party trays, and panda feasts. Who doesn't like having panda during a party? Must gets are chow mein, Beijing beef, honey walnut shrimp, and of course orange chicken. The girl who greeted us named TR was especially helpful and I would gladly return to this location receive her superb customer service. read more

Been coming here since I moved to moval, every time it's a different experience. Sometimes the food is fresh and other times it's not.

This location is clean and the employees are nice and helpful. I prefer this location because they still serve soup-the Panda on Moreno Beach does not sell soup anymore. read more

We love Panda's Menu. The thing makes the difference is the Service and Cook. This location is way better than couple other location in Moreno Valley, Riverside we went to. But today when I came in and order mixed veggi at lunch time, they had none. I had to wait almost 20 min to get it cooked n ready ! How could you not have your menu item in lunch time ?! Question for manager !!! read more

Can't go wrong with the Panda, I have eaten at many of their locations while traveling and always walk away happy.

I really love this place! They have fresh food and good service. It is always clean and I have never seen it over crowded. I always get the honey walnut shrimp because it is super yummy! I would give it 5 stars except for the fact that it is a little expensive for the portion you get, and they charge you a dollar extra for a shrimp entree. read more

I've been coming to this location since it's first come into existence, and I've literally never been disappointed. The food is always fresh or they'll at least give you an option to wait for a fresh dish. The workers are very kind and hospitable read more

Guadalupe H. was very patient, as it was the first time my mother had been there. She was very kind. She didn't appear irritated or annoyed of the time it took to walk my mother through the ordering process read more

I visited this location for dinner tonight around 6:30pm and it was awful. They were out of pretty much every entree and it was a 10 minute wait, so I had to modify my order and order what was available. I still had to wait because they were also out of the mixed vegetables. When I got to the register to pay I wanted to add an order of eggrolls, well those were out too with a 10 minute wait, I passed. Not once did the staff apologize, that is until they saw me doing the online survey, then she scrambled over to give me a free drink for waiting. Needless to say, I will never visit here again. I already wasn't a huge fan of Panda Express but this definitely confirmed that. read more

The food is good but these stars are for Brandy. Good customer service is hard to come by but I have to say she was excellent. Thank you.