Im staying at la quinta 14 min away in woodburn unfortunately no panda there but I drove down here and drove back to see my order was wrong. I drove back and the employee made it right and helped me with exemplary customer care. read more

They had a new BBQ brisket -- I asked to sample and was told they can offer samples for literally anything else but that. For a place literally known for offering samples, that was wild. I ended up ordering some (because that was the only way I could try it) and it was not great. Service was sub par. Won't probably come back to this location. read more

Panda Express - Chinese Near Me - Keizer, Oregon

Great food fast delivery friendly employees and I ate at Pandas in Sacramento CA and it was so good.that I ordered from Panda here in, Salem Oregon and have recommended it to several people I know! Good job Panda Express A very satisfied customer! D.C read more

I went here for dinner, ordered at the drive through it came out pretty quick. But I forgot to order a couple sides so I ended up going inside to order. The ambience of the entire place was awful I didn't get acknowledged for a while which I understand because it was a little busy. But then I go back to my car too eat when I opened my plate they got my order wrong so I went back in and again nobody acknowledged me and when they did I told them and they asked for my receipt and they were not being nice what so ever. Not to mention by the time I was actually able to eat the food was not very good everything was bland the noodles taste old and the rice, the only thing I appreciated was the orange chicken and the fast service through the drive through. Otherwise the service itself was not good. For the price you pay for the food it's not good a side of an entree I bought was almost 7 dollars and quite literally the size of a thumb. Which is not the workers fault still just frustrating on top of poor customer service. read more

This is the best panda ever! Food is always fresh and they give pretty big portions too

5/5 at this specific location for opening late hour: daily at 10:30 pm for dine in and 11:00 pm for drive through. It conveniently located in the Keizer Station which easy access from I-5 both North and South bounds. For those not familiar with Salem/Keizer/Oregon area, the Keizer Station is the newest shopping hub for both Salem and Keizer because downtown Salem is pretty dried out after major stores closed their doors such as Meier & Frank and Nordstrom to name a few. Lancaster Mall did it best to revive itself by changing its name to Willamette Town Center within the past year or so, yet still failed to fully occupied and brought it back to life. 4/5 for consistency and mastered of the grilled chicken teriyaki; this spoken volume since I'm not a fan of teriyaki of any kind. You'd be safe and satisfied with an order of bowl with super green/chow mein/fried rice/steamed rice/brown rice as a side and chicken teriyaki since it's almost often the freshest option out of the whole menu. This is my go to order via drive through now that I no longer live in the area. I always drive away happy with my choice. 3/5 for ambiance because this is a fast food chain people, show them grace and humility for being the most stable, solid, and fulfilling food on the go for you. read more

Staff was nice, no wait time, food was good :D Food was fully stocked and the girl who helped me was really kind :)

The food is excellent and we have never had a bad experience at this Panda Express. It's often swamped with customers and the service providers are running their legs off. Hat's off to the hard working staff. read more

Told at drive through it would be 3 minutes, to park in front and they would bring food out. Parked in spot 1, there10 minutes and so was car parking in spot 2 beside me ((it was there before me), Spot 2 finally went in and shortly came out with their food. So I went in too, my food was sitting on counter, took it home ~5 minutes away snd everything we ordered was cold making me wonder how long it had been sitting on that counter with no one bringing it out. read more

Missing the teriyaki sauce AGAIN!!! THIS IS SO ANNOYING! Every time I order teriyaki chicken the sauce is ALWAYS missing. The receipt is so faded I can't go to their site to take their visit survey. read more

Panda Express - Receipt - Chinese Near Me - Keizer, Oregon

I ordered online and arrived 10 minutes AFTER my order was supposed to be ready. The employees were so busy as the line was to the door. There were 10 people in front of me who were ordering at the restaurant and all of whom were given their food before my order was even ready. I spent about 12-15 minutes waiting for an online order that was supposed to be ready prior. About 20 customers were assisted quickly before I was given my online order and to top it off, the food was just bland. No seasoning, chicken was bland, honey walnut shrimp were soggy and chewy, gross. Overall this was a disappointing experience, and yes I understand that the employees were very busy but priorities should be followed and quality should still be assured. read more

Panda Express - Chinese Near Me - Keizer, Oregon

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What's up Yelpies!! We all know Panda Express as the place where you can get your food with consistent taste and customer service no matter what, and they Rock through that line in the drive-through with ease. But this location needs some serious work. The line was moving fairly consistent and when we ordered our food which was simple to entrée bowl, nothing crazy asked for chow mein and power greens. The gentleman at the drive-through taking order said sorry we don't have the ingredients for power greens anything else?? and then I asked for the kung pow steak he said I'm sorry we don't have any steak right now, but we could cook it for you, but it will take 10 to 12 minutes. Are you willing to wait? I said how about the teriyaki chicken he said we can cook the teriyaki chicken but it will take seven minutes are you willing to wait? I said sure we can wait once we went up to the window to pay the same gentleman came up to the window and said I'm sorry we don't have the steak nor the chicken. Do you want anything else?..... please note the gentleman was so loaded that he could barely see me ... I am OK with a little smoke from time to time but man said that bad boy aside when you're at work... we decided to drive away and not order anything at all. Obviously, this place has other ideas about how to serve food to people.. BTW this is no body's fault except the management... it all flows from the top down read more

This place is usually good. But tonight was awful. First we come in around 9:30pm. The doors state the lobby's open until 11:30pm. The front doors are locked we are standing there looking at about 5 people (employees) who are just staring at us confused. We finally realize for whatever reason we need to use the side doors. When we come in we aren't greeted or acknowledged. We're standing there for about 5 minutes before a girl comes over disgruntled and asks what we need. We go over our order, she's confused & confusing us at this point. We asked for an additional side which we stated we'd paid extra for. She then proceeded to dump the rice she already plated back into the vat. We are confused and a little grossed out. She then proceeds to check us out with no customer service. Look we understand it's Friday night & yall are kids who probably want to get off work but you're being paid to do a job so do it. Don't lock the doors 2 hours early & not acknowledge customers when they want to purchase food at your establishment. Get it together. Thanks bye. read more

Asked for Broccoli beef and got broccoli with beef sauce on it. Lucio at the counter threw my food at me(literally) and didn't charge my whole group for drinks or upcharges on premium entrees. Im cool with getting free stuff but Im not sure the manager wouldn't be ok with that. They also mixed all of our food up somehow so we all ended up eating someone elses food till we realized. I eat here a lot and that was terrible and funny at the same time. Step up guys come on. You make good enough money as I can see what your sign says you make as you get into line. Shows ya'll dont care read more

Went through the drive through. Ordered broccoli and beef, didn't get 1 piece of beef. Ordered chicken and mushrooms got 75% mushrooms. If the owners can't afford to give people what they Ordered, because of Bidennomics. Say so, just don't piss down our necks and call it rain. Will never come again. Then had to wait 15mins to get it. read more

customer service in the night is rude, 2 people ignored me and looked at me and closed the door when I was asking them if I could pick up a door dash order inside. read more

Have ordered online takeout meals several times and they have been stolen, making us wait until it's remade and they have done nothing to prevent it. Our most recent trip we were forced to wait more than 20 minutes while listening to the line crew debate whether or not to remake our order even though we had a receipt.panda express needs to verify who they hand out food to and be held responsible for all the times they have chosen to make what used to be loyal customers sit aside and wait for food that was ordered and arrived on time to pick up instead of being told to just show up earlier. read more

Came to this location right around 10:15-20pm on 1/24/24 Food took so long to get as well with that being no one in drive through at all or inside!!! They need a new cook at night! Foot has no sauce on the chicken at all it was so dry and a waist of money! Didn't take another bite after my first one!!! read more

The current staff and cooks know what they're doing! I've been coming here weekly for a few months now and every time has been great! I even make the drive to this location since it's the best in salem/keizer read more

Ordered food in the drive thru and was told to wait and they would bring it out because there had to cook more and it would be 10 minutes. 25 minutes later had to flag someone down... "Oh we didn't see you out there" No, I did not just buy a ton of food and leave. They made no attempt to find me. All the food is cold and most isn't even a full sized portion. This is ridiculous. Will never be back to this location. read more

Even though they made us wait a while for the food they ended up not even putting the crab ran-goons or the sweet and sour sauce in our order after charging me for them (they make or break a meal because they are so darn good). read more

8:00pm and hardly any food on the line , they are also out of white rice. This is the 2nd time I've been here that they were out of rice. After taking a seat , I noticed that they are serving ice out of a pan because they are also out of ice, Coke and Sprite ! Does your manager even work ? Do you normally have food sitting out that looks like this ? read more

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This has literally been the worst experience. Broccoli beef with steamed veggies. No beef. Ok well there was a crumb at the bottom. read more

Panda Express - Broccoli Beef with steamed veggies. - Chinese Near Me - Keizer, Oregon

First time in years we have eaten at Panda Exp. This location caters to drive through diners, I went inside to place an order. They had 1 person to help inside customers, two or three to help drive through. The guys doing drive through have first pick on serving food over inside server, these guys twice, jumped in front of my helper, taking the last of anything I was eying. They slopped food on that plate so fast as well as all over the place, just because the drive through customer can't see? I did, I thing they do a better job serving food in prison . My wife's dish had a nylon bristle in it. They ran out of steamed veggies. I wouldn't eat here again. It was gross. Slop that crap boys! read more

They try so very hard and when there is a high product demand employees seem to enjoy the work load. It usually appears to be clean and neat. Employee's have person-friendly approach to everything. Also their coffee/tea products are tasty. read more

Don't bother going in/ordering online. Average 15-20 minute wait after the "pick-up time" and they haven't started making the online order until you tell them you're here for pick-up. Drive thru location only. read more

Food just shoved threw my car window in my face and window shut. Worst window experience ever. read more

We stopped for dinner last night. We ordered two bowls of the same--Orange Chicken with fried rice. We also ordered a plate with Orange Chicken, Broccoli Beef and white rice. The plate was 2/3 rice. The Orange Chicken on the plate had NO spice whatsoever. The broccoli beef consisted of ALL broccoli with THREE TINY pieces of beef (I actually had to poke around to find them!). My husband said the Orange Chicken in his bowl had no spice as well. It will be awhile--if at all--before we purchase a meal here again. :( read more

Waited for my food in the sun, got home, realized my teriyaki chicken was burned and my orange chicken was under done. My fried rice had no veggies and a chunk of it was just plain rice burned together. On top of that, I was completely shorted on my entrees. Barely any chicken. These people need to learn how to consistently portion their food read more

Two times gone through the drive and the two times that there is no steam rice, I can imagine an Asian restaurant without steam rice, is like ordering tacos and there's no tortillas read more

Terrible service with covid...been here twice. Literally like an hour ordeal. 8 cars in line ahead of you before you can order, then they have you walk up go in and get your order...what? Making drive thru pointless. Only thing quick is actually ordering and them taking your money. Yup, hangry read more

Not mush sense ordering online. Very poor management. No order priority. Manager only wants to make excuses. Order online, arrive a few minutes after due time. They have not even begun the order. Someone goes to work on it ... but five minutes later no progress Ask to speak with manager. She gives excuses about being busy. Still takes 5 minutes to get order. Drive thru gets priority over online and instore customers read more

Last night 03/28/2020 around 8:30PM went through drive thru, they said they ran out of few entrees for the rest of the night? Note they close at 10:30PM. All other entrees the wait would be 20+ minutes. Also the person who was "helping" us through drive thru was VERY rude, was rushing us with our order, awful customer service. ***Employee name tag Lesli*** To top it off we got our food, and to realize our food was like this? Very rude, and unprofessional. read more

Panda Express - Chinese Near Me - Keizer, Oregon

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This locations service and food quality had gone down. Some days are good some days u toss it. It's a mixed bag.

Every single time I've been here, they have messed up the order. Every. Single. Time. Usually it's items missing, spring rolls or things like that, but we've also had issues where entrees were not included. It's to the point where I think I might be on a prank show. read more

The only thing I get here is the teriyaki chicken and super greens which I enjoy, the big pain in the ass is when I order online for a specific time and then have to sit in the fricken parking lot for 6 minutes until it's ready, really pisses me off, get it together, most people only have certain amount of time for lunch ‍ read more

Order taken incorrectly after repeating multiple times. Poorest quality food. Definitely not the normal for Panda Express. Very disorganized. They end uo cooking extra for orange chicken when the pan is full on the line. We end up eating the food served on the plate waiting a very long for the grilled chicken. What chaos! read more

Panda Express - Chinese Near Me - Keizer, Oregon

The past few months they have messed up my order EVERY time. I always get the teriyaki chicken with the sauce on the side. I ask not once, not twice, but THREE times now to have them put the sauce on the side and what do they do? Completely forget it. They always seem to have a bad attitude through the drive thru also. If you don't like your job, change it. Don't treat your customers like they're an inconvenience to you. read more

I don't know what it is...but everytime I leave Panda Express after having their Orange Chicken, Beijing Beef, and fried rice...I feel nauseous. So does my girlfriend. I always get a craving for it...and then feel ill. I don't know what it is...but I just don't like it. So I don't go here anymore. I hit John's Chinese or Safeway for their Orange Chicken. It never makes me feel ill afterwards. I don't know what it is...but there you have it. read more

Filthy. There were only a few people dining at the tables. All the rest of the tables needed to be cleaned. There was no place clean enough to sit and eat. The floor had food all over it and needed to be swept read more