Panda Express with a drive through, yep, that's Express alright! Although you're literally driving around and around the place to order. We ordered two plates. One with rice and one with noodles. Maybe its my imagination but the noodles seem much thinner than I recall. I had the honey walnut shrimp and orange chicken. Both tasty. Panda Express is a great easy way to get a taste of a few different things for a bargain price. We did drive through so I can't comment on the interior, but the person doing drive through was swift, accurate and friendly. read more

Placed a mobile app order to be ready at 12:30 pm. I arrived at 12:25, showed my confirmation info to employee. He turned & pulled several stickers off the printer & set them on the prep line. The two employees proceeded to take orders for drive thru & other guests in line, many who arrived after 12:30. By 12:40 my order had not even been started. I told the same employee to keep my food & I left. He never said one word to me the entire time. At 12:50 I received a text my order was ready. I was already leaving with food from another restaurant. I'm now out $13.00 plus the 1500 points I used on that order of two plates. Absolutely awful experience & staff unable to perform their job. read more

I got the orange chicken and it was pretty good! They chow meinn was a little dry but the beef and broccoli and black pepper chicken was really good! Fast and friendly service. Lots of seating inside to sit and eat or just grab a quick lunch. read more

This location has been tanking for some time now. Six months ago they had a great manager (older man) who was excellent. Now service could not be worse. I went for lunch today and they had noodles and one dish out. That was it. There was a line of 10 people and one of the cooks said she had to take care of a catering order first. People were leaving. Leslie, in particular, could not have moved slower if she tried and frequently turned her back and walked away from paying customers with seemingly no understanding of customer service. read more

Open at 10:30am but starting to prep all food at 11am. Moreover, staff are so dang slow, hope their management keeps monitoring their staff. Definitely would not come back here. If there is zero star, I would rate it. read more

Customer service is nonexistent at this location.. It's sad to be treated as if you're a burden when attempting to support a business.

If I had ordered inside and saw the food prepped, I would have walked out without the food. Unless of course they would've been willing to adjust the mix of veggies (maybe they would?). The amount of food you get (actual food) is absurd in my opinion. This is what was left after eating the meat and chow mein. The noodles made up about 10% of the chow mein. Probably 3 shrimp and 4 pieces of chicken. Maybe this is normal as it's been a while since I've been to a Panda Express. It's possible that the majority of those who frequent Panda Express want this much cabbage? What I did have of the shrimp, chicken, and the noodles WAS good. Was just disappointed at the amount of meat and noodles I got versus what I was expecting. read more

Panda Express - Chinese Near Me - Hendersonville, Tennessee

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After spending over $50.00, I asked for individual boxes & chop sticks. A very simple request. When I got home to eat with my chopsticks out of the box, they were not there no chopsticks. I ordered a rolls and although they didn't charge me for them, I didn't get them either. A total rip off and this is the second time this has happened. I thought I'd give you another try, but that today will be my last. read more

Foods taste great! Freshly cooked. Great crew and Manager! Inside is very clean. The cleanest location we've been to. read more

01/27/2025 3:30 PM. The best service I've had at a Panda. Very clean establishment, friendly people. The manager (or owner, not sure which) came out and greeted us and asked how we are. The man and woman working the front were extremely friendly. The gal up front gave my kids cute little panda keychains! Best experience. Thank you. read more

FRIENDLIEST STAFF EVER. Super helpful and accommodating. Love this place want to move in.

This is literally the worst panda! 20-30 minutes from order to receiving food. I've never been when we could just pull up, order and immediately get your food. You always are told to pull around to the front doors where you then sit for an excessive amount of time because they don't have any food made. It's ridiculous. 1/2 the time the food still isn't hot. Would not recommend. read more

What an unexpected delight. Panda Express makes what they make. You know what the food is. The questions when you go in one are: How feesh is the food? How clean is the joint? How good is the service? The kids and I tried 3 different places tonight. 2 were closed, the third was too long of a wait. Panda Express was across the parking lot. We made our move. Upon walking in, we were greated by a boisterous round of "Welcome to Panda!" by the manager and staff. Great attitude. Great vibe inside - and it was busy, too. Service at the counter was friendly, upbeat and fast. The manager thanked us for coming in as we paid. We thanked him for the great service and vibe. Food was solid Panda. Fresh. Fast. Store was clean - and there was someone going through cleaning every time they weren't cooking or with customers. Great job at the Panda Express in Hendersonville, Brian and co! read more

Arrived at Drive-Thru, waited for couple of minutes until someone greeted me...pulled up to the window, worker was complaining about customers outloud, began speaking to coworkers and complain about ME....finally ordered..I ASKED IF I COULD HAVE SRIRACHA was ignored then when confirming my order worker said sweet and sour sauce i tried to say sriracha and she interrupted rolled her eyes and said just sauce....the whole time shes complaning took her headset off ....worker told me it would be 3 min for brocoli beef, to pull up to double doors....waited for 15 minutes until I decided to walk in restaurant. NOT ONE EMPLOYEE ACKNOWLEDGED ME...WAITED 5 MORE MINUTES UNTIL THEY GAVE ME MY FOOD AND DIDNT GIVE ME MY COMPLETE ORDER. NOT ONE EMPLOYEE APOLOGIZED OR EVEN MADE EYE CONTACT. NEVER AGAIN WILL I VISIT THIS LOCATION. read more

Another Low rating! When will I ever learn!! Made the mistake of giving this location a second chance, never again! I visited at about 11:30, ordered from the drive thru, the young lady was absolutely amazing and polite, but the food was Horrible! The Lo-Mein Noodles were almost dry and brittle! The Chicken tasted like it was leftover from the day before! My second attempt at this restaurant, won't be back! read more

We have always liked this quick go to fast food but the quality of the food has drastically gone down . Tonight we ordered two chicken teriyaki bowls . Always one of our favorites but at one time they used white breast meat . Tonight it was thigh meat with a lot of fat . Not a fan . On the other hand they have friendly , polite employees . read more

I wish I could give a negative star rating. I bought a beech football coupon book with a coupon (buy 2 get one free entree) not only was it NOT honored, they then over priced my food. They would not give me the managers name .... The family behind me was so upset with how we were being treated they also asked for the managers information and were told that info was on the receipt. It is not. They also completely vacated and left the restaurant unattended read more

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If you want quick, tasty fast food type Chinese, then you've come to the right place. They usually have everything available to order without a wait. I like to order the two meats and rice or noodle side and it affordable, tasty and quick! Nothing extra special about a fast food place like this but I can't complain and will go back when I was something that's filling and quick! read more

Last time going here. Gone down hill fast. Got the steak. Up charges of course. 4 little pieces of burnt something. No teriyaki sauce for chicken. It was better when you could go in and look and see what looked good. Now your at the mercy of what ever they put in your to go box. Maybe I will see if the Gallatin one is better. Would not be surprised if this one closes with the food they have been serving. read more

Got the bigger plate to share with my husband and this is the food in the container. That's barely anything in their, he could eat this all by himself. Way over priced for such little food. read more

Panda Express - Got the bigger plate to share with my husband and this is the food in the container. That's barely anything in their. - Chinese Near Me - Hendersonville, Tennessee

I really enjoyed this place the first time I came, however don't go in the evening close to closing time- food not to standard. Enjoyed once- not so much the second time- 3 stars. read more

I gave this food establishment three stars not because it was dirty not because the help wasn't nice but because we were waiting in front of the speaker to order our food the drive-through for literally 20 . minutes and you will see through my picture that this panda express was not busy whatsoever . they told me they had money counting problems I don't know what that means but we waited about 30 to 35 minutes to get our food read more

Panda Express - Not very busy but they sure took long to take my order going through the drive-thru - Chinese Near Me - Hendersonville, Tennessee

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They move fast! My boyfriend and I came in for a quick dinner and they were jammed with mobile and window orders. The cook was very cool and made amazing food. Pedro took care of us mainly and he was very polite and fun to talk to you. Will definitely continue coming here. read more

This is the worst location I've ever been to. I've come here twice at 8pm and both times they have been "cooking to order" everyone's food with an hour left until closing. They have been extremely busy both times and I find it hard to believe that it's just been busy the two times I've been. Also, the kids that were working acted like they had no idea what they were doing. Customer service was horrible plus you can tell if there was a manager there they were doing their job and making sure everyone was doing their job. If I could give this place no stars I absolutely would. read more

I love Panda Express, but this location consistently serves entrees with hardly any sauce. I often get pieces that aren't covered at all when ordering the orange chicken and honey walnut shrimp. The service is always good...it's just the food that's not up to usual Panda Express standards. read more

This place is a joke, ran by kids. Placed my order and the kid in drive thru took my order and then they were out of of them and would not have any until tomorrow... no I'm sorry or oops just were out you guys suck and I will never be back..... read more

Food was good, service was very poor. The only guy that seemed to be working was the Togo person. It took 15 minutes for the worker to get our food order when we were standing next in line. The one guy just looked so lost and didnt know how to take an order or anything read more

I spent my hard earned money on the worst panda I've ever had. Who can honestly fill your plate with dry freezer burned orange chicken with no sauce. Obviously this place. Never coming back. Disgusting read more

Panda Express - Orange chicken - Chinese Near Me - Hendersonville, Tennessee

The employees were terribly rude to my parents and it was my moms birthday today. It doesn't matter if it was getting close to closing, while you're open you are to serve customers and be kind and polite. You all need a serious attitude adjustment. Shame on yourselves. read more

This place is a POS. I will never go back. 1. At the drive-thru, they told me there would be a 6-7 minute wait for my Beijing Beef and asked if that was ok. I said yes, so they asked me to wait in parking spot #1. TWENTY-ONE minutes later they brought my order out. 2. There was a long black hair in my food. 3. There was no fortune inside my fortune cookie. :( read more

Went to drive thru at 8:15 on a Saturday Night, they were out of numerous things, though they're opened 45 more minutes on a Saturday night, and refused to make more. Whatever. We ordered what they had. Order a family dinner (3 entrees, 2 sides) plus crab rangoon and a couple chicken rolls. The man at the window didn't know a couple means 2. He asked us how many that is. We specified 2. They quickly handed us our bag. We drove off. Husband asked me for his crab Rangoon so I dig thru the bag and there's nothing but the entrees and sides. Glad we didn't drive home before we found out. It sucks that it's our job to make sure they include what you pay for, but that's fast food. We turn around and drove back, went back thru to get the 2 missing items. Get them and start to drive home. They only included 1 chicken egg roll. Checked the receipt and we were only charged for 1. At least we didn't pay for 2, though we ordered 2. read more

There was a long wait time even though the drive thru was empty and we were essentially the only people in line until 4 people showed up behind us. The wait was due to running out of teriyaki chicken, the other available choices looked like they had been sitting way too long. After waiting over 35 minutes, the other people that came behind us were already served and out the door, our order finally came (to go) and was missing items(egg rolls). We drove from Mt Juliet and won't be back again. read more

it was really really really bad....looks are very deceiving! Was so disappointed. The place is very cute and clean. Employees are very nice. But that was it. read more

Great Chinese fast food. I took my nephews here for the first time because they begged for it. I enjoy authentic cuisine with real flavor and spice but this is not bad for drive-thru Chinese food. Personally I prefer to wait 10-15 and go to China wok for fresh great tasting dishes. read more

Not sure why so many past bad reviews but in the last 2 years I've lived nearby and been going the service has been great, staff is always friendly and they'll make what you want if it's not ready yet. Clean environment and food amazing as always. read more

The inconsistency in service is so frustrating. The wait tonight was ridiculous. After more than 20 minutes sitting in the drive through AFTER I got to the ordering station, I just gave up. AND, this is not the first ... or second ... or third time the wait seemed unreasonably long. If they can't staff the restaurant appropriately, maybe they should close the drive through. I don't know if I'll take another chance on them when there are other options for Chinese food in the area. read more

The "Bigger Plate" is a nice value. Tax included, $9.10 put Zaxby's, Taco Bell and all the rest to shame.

This place is so slow. The food is excellent and I really enjoy eating here but it's so slow. Drive through is the worst.

Panda Express is a fast food restaurant and as such we know what the taste and experience will be. Here is my frustration. As I sit at the very back of the line at Taco Bell, a very very long line at 10pm. Why is the line so long? Because nothing else nearby is open. Despite the Google posted hours of this Panda Express location being open until 10:30. When I arrived, to my disappointment, they were closed. Mind you, I was one of very many vehicles attempting to get food here. The owner of this location really needs to take a closer look at their business model. All of the retail surrounding you closes at 9:00 or 9:30. Are you really not interested in capturing not only the group of potential customers leaving a day of shopping, but also the litany of employees having just gotten off work? Wake up, or exit the food service industry. read more

This is the second time in a month I've walked out without being served. Not only do they not even bother to acknowledge my presence for the solid 5 mins I was waiting. But, they are also out of the most popular items. Tonight it was Orange Chicken. I'm done I won't be back. Get your act together Panda Express. read more