A typical Chinese chain food ok when your in a hurry to go out and eat the family meal is your best option

I love Panda Express; it's always clean, and the food is delicious, but this time, I was not one of those pandas. The food didn't taste like it should, the chow mein had a really bad flavor. There was no ice, and the manager tried to fix the machine by putting her whole hand where the ice comes from. Then there were fleas all over the food the worst $27 I ever paid. read more

I order from this Panda Express OFTEN. Never asked for a confirmation most times I don't even bring in my phone. Today was a complete hassle for me I watched them not ask for a confirmation on a large order but then turned around and asked me for mine because of what how I looked? Then I got the confirmation and wasn't asked for it just handed my food. I wanted to know why I was asked in the first place and given so much trouble and the girl didn't know so I asked the girl who refused to give me my food. Then the manager SHAE COMES OUT OF NOWHERE saying I was yelling the whole time when I wasn't. That manager SHAE just as bad as her employee with their crap attitude not wanting to give names or the food I paid for! If you are any kind of color other than a white person or if you are dressed to your comfort instead of like an ig model to impress nobody's at Panda Express; you better bring your phone and proof of purchase or you're going to get a hassle from illianna or lilliana. And then when you try and speak to the manager SHAE was ruder than anyone talking about goodbye goodbye goodbye her name is spelled goodbye. IM DYSLEXIC I ACTUALLY NEEDED THE HELP! You work customer service at Panda Express, you make minimum wage and made my day hard so you can feel important. I hope your boss says goodbye to your job when they read this. While you SHAE went to the bathroom, was scratching your booty and bun in the back, and then touching food on the line making to go orders and trying to serve people. Nasty. AND STILL HAD THE AUDACITY TO SERVE PEOPLE AFTER I CALLED YOU OUT ON IT. Y'all got cameras run it back. She is violating basic food and safety guidelines and I want a refund I'm not eating anything cross contamination nation prepared. THEN SHE WANTS TO LAUGH LIKE ITS A JOKE WHEN HER EMPLOYEE IS TELLING HER SHE WAS IN THE WRONG. While she's threatening to call someone to deal with me security never came to help the situation so who did you call!? And why make threats like I said you work at Panda Express you clearly don't want your job if you don't wanna WASH YOUR HANDS NASTY!!!!! ** I was told she is always a problem and upper management keeps believing her when the situation is brought up and another manager told me to report the situation. SHAE is going to cost y'all more than anything RUN YOUR VIDEO BACK Y'ALL HAVE CAMERAS. Don't just believe her. read more

Fast service with lots of items to choose from, made fresh from the wok. Our order took a little longer because the pepper chicken dish was almost depleted. Fast food Chinese is good every once in a while and this place is good. Our meals were hot and fresh. The pepper chicken was good along with the kung pao chicken. The broccoli beef was nice and tender along with crisp, crunchy broccoli. All in all, good service and good food. Covid precautions still in effect. read more

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Usually only go to Panda when I get a craving. Staff is pretty friendly and the food satisfies the crave. read more

Panda Express - Panda Bowl - Orange Chicken and Chow Mein. - Chinese Near Me - Fresno, California

First time at this location. Just finished my rotation at the hospital downtown and after a long day I was craving Panda so I googled the closest Panda Express and this location showed up about 1.3miles away from the hospital. I was a bit hesitant because of the location being on the sketchy side of town and it being so dark so early. But I gave it a shot. Got here close to 1930 and I was kinda disappointed to not see a drive thru. So I parked, there was a few diners and I was greeted by the staff as I entered which was amazing. There was someone being help before me but it didn't take long til someone helped me. I ordered my usual half chow mein and fried rice with brocolli beef and orange chicken to go. They were also doing a fundraiser for Valley Childrens which was amazing of them so I donated. The total came to about $9. As I was leaving I was also greet out. Which was also wonderful. I love how friendly and attentive this staff in this location is. There was a homeless man inside which was probably being disruptive which they called security on and security was there but he left before she came. Got home about 10 mins later my food was still warm and the portion was huge. No complaints here the food was good and the service was excellent. Although I was abit hesitant about this location it really wasn't bad at all. read more

Panda Express - Chinese Near Me - Fresno, California

Food is good service is great and the ambiance is clean. My problem was food poisoning. The only reason im giving it one star. Its not because i got sick. I mean it can be but My service was outstanding and the staff were nice. The problem arose when I called my doctor at the VA hospital in Fresno. He advised me to notify panda of my unfortunate expirience. I understand that some people get sick just random. So i never considered a refund. However, my Doctor told me to notify them. I tried calling the number and even pressing option 2 for a team member. But no answer, I dont think they answer phones even though theres an option. Customer service is going down in all companies with apps n stuff. So I was unable to warn them. I have uploaded my receipt. I dont make this shit up. Try it lets see what happens. Im not going here ever again. Not cuz the staff, its bacause thru their processes they have shwon not to care for the customer. Thanks for your time read more

Panda Express - Receipt from meal - Chinese Near Me - Fresno, California

The staff was extremely friendly at this location. We came in only a few minutes before close and they treated us no different. The manager leads by example you can tell by how they treated the customers and follow employees read more

Panda Express is one of the last few fast food places I'll eat. I like the fresh veggies which are rarely over cooked. All of their sauces are good. Generally, I think the prices are fair for what you're getting. I'm always full, even the bowls are good size. Good selection of drink options and you serve yourself so you can put your own ice (love that), but prices are high, in my opinion (something like $1.79 for small, $1.89 for med and $1.99 for large). This particular location has friendly workers, but does get busy. I assume this is the reason the dining area can get messy. I usually get take out and they always remember to put my condiments, etc in the bag. I've never used the restroom so don't know how clean it is kept. read more

This Panda Express is very clean and the employees are very friendly. We decided to stop off here for a quick bite to eat enroute back to LA from Napa. There were two ladies working behind the counter and both were super helpful and friendly. We got there at 1:00 and more than half of the selections in the food display counter was either almost all gone or more than 1/2 empty. Not much of a selection. I ended up getting the two choice selection to share: Noodles + Orange Chicken + Honey Walnut Shrimp. The noodles were your typical stir fried noodles with cabbage and onions. The orange chicken was tasty, with nice chunks of white chicken meat. The honey walnut shrimp was probably the highlight of the order. Deep fried breaded shrimp with a sweet mayo glaze. I have to say that I was *SCARED* to eat at this restaurant. From the time that we exited the hwy to the time we got to the restaurant (about a block), we counted at least 15-20 drugged out people who were wandering the streets asking for handouts or passed out on the side of the street. While in the restaurant, the employees had to chase out two drugged out people. It was nice that they had the situation under control, but I did not feel safe eating here. Food Grade: B- Service Grade: A- Worth the Money Grade: B Overall Impression: B-/B read more

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Worst panda I've ever been too, ratios are off and if u like more lettuce than noodles in your chow mein this might be the restaurant for you... Wait times are ridiculous when it's slow and online pickup is slower than walk in, way different from the one next to the 99, never going here again read more

Panda Express - Chow mein - Chinese Near Me - Fresno, California

Never having visited this location, I thought I would stop in for a late lunch. Imagine my surprise when they were out of over half of their entrée items! It was 1:30, so not the height of the lunch rush, but I still had to wait 15 minutes for my entrée because they were out of sweet fire, out of mushroom chicken, out of broccoli beef, out of Kung Pao, out of teriyaki chicken, out of Rangoon, and out of crispy shrimp. I can completely understand being out of individual entrées at various points in the day but to be so far behind as to have half of their menu items empty and customers waiting is quite excessive add shows poor management and planning. read more

Panda Express - Chinese Near Me - Fresno, California

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I came here a few days ago and this lovely gentlemen was clocking out of work now he didn't have to but he stayed and helped me place an online order which was kind of confusing for me I asked for his name so I can leave a review because men like him we need more . Just willing to help even after they clocked out I laughed when he said that another worker has the similar name to him but Jorge Moreno is a very good worker and I will be coming back to this location the food was hot and fresh the vibes were amazing and overall just a good time read more

Excellent customer service! Britney went above and beyond for us. Another bonus was the clean restroom.

The cleanest panda I've been, and they employ the friendliest staff (especially around this part of Fresno) Surprisingly I always catch them on a good note! Always a fresh batch of chowmein and OC when I come! Yay yay winning. Chowmein: delish! And the noodles aren't broken or in clumps!! They are actually intact and log noodles. I don't know about you but I like my noodles long. Orange chicken: saucy, fresh, not an over powering smell of vinegar or tasting stale. I've tried other items on the menu i.e.: beef broccoli, broccoli is still too raw for my braces (crunchy), walnut shrimp not enough per scoop for the price, teriyaki chicken (not a fan I've had too much teriyaki anything and everything), Mongolian beef too thinly sliced it doesn't taste exquisite, pacific shrimp is bomb, chicken egg rolls! And then there's the won tons. Ask for it in fresh oil if not it'll taste bitter. I'll still stick to double OC and chowmein. read more

Panda Express - Double OC. - Chinese Near Me - Fresno, California

This Panda Express is good. Especially where they are and what they have to deal with. Let me put this up first. This is a hard place to work. With the different kinds of people that come in and how busy they are, they are doing their best. Yes, some food wouldn't be ready in time. Yes, their waiting to do sometimes. But still, with all they have to deal with, you will get your food hot and ready. I feel that these workers get a bad wrap, but I mean, its not like they are lazy or not doing anything, but if you look and see, they are really doing all they can to see to you to get your meal. this is a Panda Express, not a random pop up. There is a sense of professionalism and a job that is done. So, I guess, its a Panda Express. Its cheap, good, and fast. The service and all, yes, to some its lacking, but Im just trying to say you can't blame it all on the workers, they are doing their best. read more

Wow, amazing customer service and excellent food! The photo I posted was exactly how I received my order. Simply perfect (Nice work Marcy). I ordered Walnut shrimp and two spring rolls. Both we're very good and cooked to perfection. For being on Fresno and C st I didn't expect the restaurant to be as clean and organized as it was (spotless & it was packed ) As I sat here to write this review Marcy came up to me and asked if I was finished and took my plate away (Talk about customer service) 5***** Stars! Very satisfied with the experience I received today and highly recommend. read more

Panda Express - Beautiful presentation; walnut shrimp and 2 spring rolls. - Chinese Near Me - Fresno, California

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Panda Express in Fresno Ca., it's simply terrible! It tastes more like highly processed food "passing" as Chinese food. They don't even cook their vegetables as they should ... Onions taste raw... Green Beans are crunchy & hard... Broccoli its hard and almost raw, Beef is too chewy, fried rice its too overcooked/soft and flavorless - it sucked!!! Not the type of Chinese food I am used to eating. -- It was perhaps the worst $10 meal I ever bought. -- To make it simple, it's horrible food, sold in a misleading way. Even by the low standards of a fast food place, Panda Express is awful. Quite frankly I am definitely done with them!!! read more

I placed my order online so I can Just pick it up for my lunch. Said ready to pick up by 2:50pm I showed up at 2:55pm. They hadn't even started on my order. Girl starts serving it and realizes there's no more Kung pao chicken. Says I have to wait another 5 mins. I asked why my order Wasn't ready for pick up. She says they were busy serving other plates. There wasn't a line when I walked in and only two tables with ppl sitting. Another girls comes into the conversation and says reason why they didn't serve it was that they have ppl not show up and it's a waste of food. I told her but I paid for my food ahead of time so why would it matter. Point is this was a really bad experience for me. If a order in prepaid and placed online it should be ready. read more

Time after time when I decide to get panda I always have to wait at least 10 to 15 minutes. One cook, a line building up and things are running out till that one Cooke gets on to cooking it after the other items on display are soon to almost be out. Mostly waiting on getting food is a hassle at this location. read more

This panda express location will more than likely steal your change. This happened to me twice this week at this location. I visited this location Tuesday. When I received my change I was short one quarter. When I visited this location June 4, 2023. I paid for my order and waited to receive my change of 51 cent. I was told the location is out of change. I was not told this before I placed my order. I was not told this when I handed the cashier my twenty dollar bill. She told me after the sale and just walked off. The West Shaw location is will steal your change also. If you steal up to 99 cents on a hundred people you just made $100 for the day stealing change. If you steal $100 dollars a day in change multiplied by 7 you stole $700 for the week. Multiply this $700 times 4 and you stole $2800 for the month. Take $2800 per month times 12 and you stole $33,000 for the year. Stealing change is a better business than selling you product. Stealing your change is a Federal Communication violation. Remember before you place your order at this location, ask the cashier will their be a problem receiving my change? read more

A good selection of Panda. Despite the misleading name, the food there is always consistent and delicious!

Worst customer service I have ever witnessed. Someone already seated was waiting on veggies. He politely walked back to counter to ask for the remainder of his order and was first Literally ignored by staff. Finally was acknowledged by someone, she turned to ask kitchen staff for veggies. Both were standing still ignoring her. One was visibly on his cell phone, one hand with a food safety glove on tapping on his phone (gross). Very bad service and atmosphere. Will never go back. It's worth it to drive down the freeway to another panda. read more

Can anyone tell me what is this? Disgusting I on my way to Modesto and stop by the one on exit 132 on 99 free way 1115 Fresno st , Fresno ca I called them And they didn't even answer the phone read more

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Love the fact that they deliver now with uber yee.. My husband surprised us sometimes and I luv panda express read more

Do yourself a favor and visit this Panda Express. Panda Express is always my first option because not only do they leave a lasting impression, they also never disappoint. The service here is delightful and very professional. I'm fortunate enough to have this place a few mins away from home. I absolutely love this place and will continue to visit. read more

My past experience with Panda Express was always in a shopping mall or airport. Not impressed. This one, however, turned out to be very different. They offer more variety and better quality. I ordered a "plate," which contains 1 main course (plain rice, fried rice, or fried noodles) and 2 sides (chicken, beef, pork, shrimps, vegetables, etc.). It was more food than I could eat. Both dishes (chicken and mushroom, beef and broccoli) were pretty tasty. The staff was polite and efficient. There was a line but it moved fast enough. My only complaint is that they do not serve any sugar-free drinks. Since they have a soda fountain, they may as well include at least Diet Coke or something as an option. read more

2 1/2 stars. I come here from work when it's too late to go anywhere else and I need to return to work to keep working. It's a typical Panda Express so it's not real Chinese food. But, they do give Military discounts and every time I come in here, the people who work here are so nice! read more

Ok. This is Panda Express in Fresno on willow and Nees ave. awesome fast sevice! Drive thru was fast. Service was great! It was 830 pm. The servers name was Sunshine T. They were out of potstickers and said it will take 5 minutes. Asked if we want a complimentary drink for waiting. That was nice. My daughter was happy with food. Lupe server brought us food and apologized for the wait. read more

Nice dining room. Limited food selection. Could probably use another counter person as there is a wait. Food very fresh, just off the stove, as there is lots of business. read more

We are a panda eating family! This Panda Express is clean, the food is fresh, and the staff is extra friendly! I love the diversity working in the restaurant as well. Definitely 5 stars from me! read more

Slowest service ever! When you have people In line, you need to have more Than one person helping. Hire more employees! read more

We bought two Bowles of broccoli beef over steam rice and we each got a bowl full of rice and 2 pieces of beef each and 6 broccoli in one bowl and 3 pieces of broccoli in the other bowl. I would of never except it but my mom brought them home for us and she didn't know. Why be so greedy with the food I don't understand and it ain't cheap or all that of taste to begin with... So anyways waste of money smh read more

I like the fact that they carry tofu at this location not all Panda Express carry tofu. Although it's only one choice of tofu which is Kung Pao Tofu it's delicious. If you see that they are low on some items to choose from they normally will cook a fresh batch. Been here many times and have not been disappoint. read more

Gotnhere about 11 and had to wait for about 30 minutes because a god 60% of their menu was not prepared ready to go. The restaurant was fairly empty with a light flow of customer traffic. Idk what was going on but just sucks that I was on lunch break and half of it was taken out because nothing was made. read more

Terrible service. They had an average amount of customers not overwhelmingly crowded and still didn't have any food ready. I ordered egg rolls and wanted sweet and sour sauce. The cashier said she didn't know where it was.. my partners stood waiting for some chicken for a very long time. Like 30 minutes. In fact they're still waiting as I'm writing this review. read more

A great panda location if your looking for great service clean environment, and great tasting food while traveling on the 99 or if you are working in the downtown area. The store is very clean, there are plenty of parking and this location is safe. The food is always freshly made and taste good and their staff is very friendly and prompt. read more

No service at all. I was kept waiting while others were served. I even told the lady I was ready to order and she ignored me. I guess if you don't fit their customer profile, you get ignored. I ended up walking out and eating elsewhere read more

I have been to this location twice now. It is what it is, American style Chinese fast food. It is smaller than many other PE locations, but it is kept very clean. The staff is friendly and efficient. Due to its location it is very busy. The food moves quickly so you do not have to think it may be cold. Unlike some other locations you will not see empty/nearly empty bowls. The cooks keep them stocked. read more

One of the most pleasant smiles I've seen in awhile. =]. The place is pretty clean and nice to be in.