Restaurant manager Gen, Era and the rest of the Ewa Beach Panda Express location are very friendly and inviting. Gen always has a smile on her face and makes me and my family feel welcome during every visit. Era is a caring individual who always have pleasant conversations with me- she is very personable. Gen, Era and their work team are very hard working professionals. Good communication is observed by me during my visits. The team members work well with one another and always keep their patrons the first priority. And of course the food items are always hot and fresh. The quality and presentation of the meats, poultry, seafood and vegetables are very good and are spot on every time. Mahalo to Gen, Era and the rest of the Ewa Beach Panda Express team! I will continue to be a loyal customer to this location. read more

The manager was mad and was talking crap about the customer before me while taking my order like seriously I could care less about what happened I literally just want my food and I want out. But she was too busy complaining about the customer to even get my order right I said "chow mein for the first plate and half and chow mein/chow fun for the other and kept giving me fried rice." And then the other worker doing entrees named Leceria I told her to don't forget to give me sweet and sour sauce with my rangoons but she literally didn't bother to give it anyway and I would've walked out without even knowing if I didn't check after paying and when I brought it up she literally gave me a dirty look. Like I just wanted sauce? It would've been the second time I would've had to eat my rangoons dry cause last time I didn't check cause they would always give me sauce without asking all the other times. I go to this panda express a lot since its in ewa and Its a decent place to get food but the customer service is literally so disgusting. read more

Panda Express - Chinese Near Me - Ewa Beach, Hawaii

I recently witnessed a customer who decided to pay for another customers plate who was next in line (behind them). As soon as they left the cashier went ahead and charged the next customer for their plate and completely disregarded the previous customers act of kindness in having already paid for the plate/meal. read more

I recently started to go to this Panda Express recency which is located in the Laulima Shopping Center in Ewa Beach, HI. If you are on Ft. Weaver Rd. you really cannot miss it as it is one of the restaurants right off the road. It is around surrounding businesses and restaurant such as Safeway, Yummy's Korean BBQ, Buffalo Wild Wings, etc. I like everything about this Panda's location except for their fried rice which is one of favorite menu items/entrees at Panda's. I noticed that compared to other Panda's, their fried rice is more saltier for some reason. I do not know why. Other than that everything else on their menu is pretty good. The staff and customer service is great, they are pretty fast. They have a decent amount of table and seating, even outside too. They have a restroom and also serve water cups. One of the more popular places to eat in that shopping center area I have noticed. read more

If I could make a review with no stars I would. I called yesterday afternoon to order a tray of fried rice to be picked up at 1030 this morning for a brunch just to make sure it's ready on time. When we picked up at 1030 order was not even ready. We were told they forgot to prepare the order. I was assured that it would be ready. Poor customer service! read more

I won't go into the food because if you've ever eaten at Panda then you know what to expect - reasonably priced "fast food" chinese. Things to note for this location: 1. relatively small store 2. very limited seating 3. always busy during dinner hours 4. very friendly staff read more

Wow it was super busy!!! Long lines, long wait. But the team working were calm, organized, smiling. I'm in the restaurant business, and I know how stressfull it can be. I was so impressed with this team!! Everyone helped everyone out, but the team member that stood out the most was Sam. I think her name tag said she was a new team member, but It didn't show. She was calm, smiling, and it made everything worth it. The food was amazing too!! read more

Went at 6pm (peak time) to support Ewa Makai's Media program fundraiser at Panda. I have to give props to the entire staff there for a job well done. Marilyn the manager, Marvin, Mason, Demi and Maggie were great. Friendly, smiled, offered free sample and quick. All places could learn something from them. read more

Worst place ever... I bought me a 3 entree meal to go got home started eating and i found a long piece of metal in my fried rice as I'm eating in my mouth . I'm angry as hell because it could of been worst if I swallowed it. I called the manager and she said to bring my receipt so I went back to the restaurant and showed her the piece of metal and told her to find out where it came from and she went back to talk to the cooks and they said it was from the metal basket where they drained the fried food. So even more I got upset... I will definitely call corporate because if I get sick I have proof of the metal and receipt. The manager had the nerve to ask me if I want another plate after what happen, I refuse and ask for a refund but said it will take 5-7 days because I used my debit card... ridicules I tell you never again will I eat here! read more

Panda Express - This is the metal found in my plate!! - Chinese Near Me - Ewa Beach, Hawaii

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So the lady up sells me on sesame chicken but I have to wait for it to be finished getting cooked, so I wait. Then she throws my plate together when I'm not looking and when I get home there is literally 3 pieces of chicken. Talk about pissed! Anyway 1 star for the sneaky lady who I think is the manager for ripping me off. read more

This place used to give a good amount of portion but now it's like they trying to save some for them. I love panda Express for a quick grab but now I think I should find a better quick grab with good portion. read more

Go there when it's not too busy. Too much workers as they put your selection on your plate. Confusion occurs + that's not what I wanted on my plate= not happy read more

Finally a panda here in ewa Love it!!! Been here a few times and always friendly workers and good food!!!

Probably the best Panda Express I have ever been to. The service is quick and friendly and for whatever reason the food is so much better at this location!! Won't even dare to try another location now! Oh but it's always packed so plan to be patient and maybe carry out! read more

This Panda Express service is very fast and the place is kept very clean.

First, we called our order in at 11:40pm, the person who answered and took our order was very proficient, and I didn't have to repeat myself at all. She repeated my order so I told her that we were coming now. We got there and was surprised to find a line to the door. Getting in the door I found one person trying to fill orders and ring up customers at the same time. I finally got my order and no surprise it was wrong I was missing a whole plate. Just to get it straight took me over a hour, I finally got back to work and found out my order was still wrong. I'm so disgusted with this pandas they seem to be so inadequate its not even funny. Not only did I miss my lunch hour but I could not even eat what I had ordered. They seriously need to get more competent workers read more

This Panda express has amazing customer service. Every person is very friendly! And it's consistent! Their orange chicken is always fresh which I find that at other Panda express, it always taste old and hard....not this one! Ocassinally their ragoons get hard....so if you guys could check on them n replace them...but that was only twice. Other than that it's a great location plenty of parking because of safeway. If I'm at Panda express nearby out of Ewa Beach... I wait till I get to Ewa Beach and go to this one because of what I wrote above. read more

To be honest...never had a problem at all with this pandas...its a fail safe place to go whenever your hungry. Always!

Small area but they really know how to clear the line quickly. Staff are quick to call out the need for a new batch of food unlike most pandas where they wait until there is only a scoop of scraps left before they call for more. Food is funky fresh because of this. read more

Love it that Ewa has A Panda Express in the neighborhood. I practically go here at least twice a week. The service is fast like all other Pandas. I usually order the orange chicken, Kung pao chicken, and the Beijing beef. read more

Always satisfied with my order probably because I always order the same thing each time. Two choice plate to go. Fried rice with kung pao chicken and orange chicken. I've always been satisfied with my choices. Some days I'll sample a new item, but I tend to always to stick to my regular. read more

Such a great experience coming here. Everyone is always so friendly and always offers a free sample, which I kindly decline. I always get the same thing anyways. Chow mein, the shrimp, orange chicken and the cream cheese ragoons. All so good! Once it's dinner time there's almost a line going out the door. But everyone working stays calm and gets us out as quickly as possible. These people must really enjoy their job. I've never dealt with any rude customer service. They rock! read more

The staff is well-trained! I work in the restaurant business too and that's always my main concern when going out to eat. They were so friendly from right when I walked in until I paid out! The Ewa Beach location is my new favorite! I just wish it were as big as the Waipio location. It's very petite and there are only a few tables to sit at. Anyway, the food is good as usual. Please check them out! read more

Never been disappointed with this location whenever I order. I like coming here when it's a late day and dinner is not ready. My favorite is the Shanghai Angus Steak and the Kung Pao Chicken with fried rice. When I just need something small or for my Keikis I just get the bowl which is very filling! Right now one of other favorite, which I believe is not a regular menu item, is their Chinese Spareribs Ribs! Yummy!!! read more

This Panda Express is always busy! You will stand in line if you come by dinner time so prepare. Picked up my usual favorite chow fun, orange chix and beef broccoli for about $9. One of the nicest and cleanest panda. read more

To start the food was great. It was the typical food you'd expect from a Panda Express. Restaurant was clean overall. But if you are anything like me when it comes to customer service you won't be satisfied. No greeting upon entering the restaurant, all the employees look like they don't want to be there. Nobody is smiling. Overall, food was good customer service wasn't all that great! Your welcome for my awesome review :) read more

Gotta say, this panda express is pretty on it. Never had one bad experience here, the staff is friendly and food always comes out fresh, nice and hot. Lines sometimes get pretty long but they get em out in decent time. Good location, not too far from my house either. Not sure what to order? Go with honey walnut shrimp fer sure..never disappoints! If one knock, it's the parking. PE shares the big lot with every other restaurant and store in the shopping center, and now with buffalo wild wings next door, parking is even more packed. But with few turns you should find something. So if you're in the mood for fast chinese, check em out. Alrighty! That is all. Adios amigos read more

Impressed. Helpful employees. Fast line. Manager came by when we already had food, and asked if it was good, and if we needed anything like sauce. Money in the bank read more

Awesome service, value, ambience. Food is fresh and tasty. Lovely, clean well lit and inviting. Always love Panda, but this store makes you want to eat. You know it's good for the locals when there is a line of local folks...but service is efficient and it's your turn in no time at all. read more

Ready for a sodium overload?! I like Panda and most of their options. When I'm lazy Panda is a quick option. They food is usually food and fresh, if you ask for something they will make it fresh for you. They always give you a lot of food too! Never are they short on servings. The only reason they get 4 instead of 5 stars are because I always for like crap after eating it. The go to is orange chicken, walnut shrimp, and half chow mien and half chow fun. read more

These guys are great the food is always fresh and the service is always fast and the manager is very very nice my wife and I love going to eat there! read more

While the line was six customers deep, the manager pulled all but 2 employees off the line and out of the kitchen for a meeting and then started yelling something about how someone needed to replace the toilet paper. Ridiculous, inconvenient, and gross. Lucky I still got my Beijing Beef. read more

I just left the Panda ( near Safeway) and the girl helping me was wonderful. She was generous in her servings and asked if I needed anything else. Said thank you so much for coming gand have a great evening. Customer service , second to none!!! read more

the food and location is awesome.. but the only problem about is that when you walk in it feel like you just walked into alaska.. brrrr. so please if you ever see this please balance your ac temp just a little bit.. and food does get cold fast too.. read more

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Really glad they decided to open one in Ewa beach. Food is great my favorite is the Angus beef with the mushrooms!! Mmm.. They are busy, busy, busy but they move fast and get people in and out so your not really waiting to long! One thing that would be great is if they had more table room for people to dine in.... read more

Not enough parking here, they don't have enough staff to keep up with the amount of people coming in either. Food is good but waiting 20+ minutes isn't on my agenda tonight. read more

Sunday night, we went in the store a few minutes after 8:30. The store closes at 9. I wasn't expecting this. More than half the dishes were gone. We were told "we're not cooking anymore". So we left and went to another restaurant in the same mall who also closed at 9. Guess what? We were served there. We were served fresh food, not just what they had leftover. I can understand walking in to a restaurant a few minutes before closing, but this was 20-30 minutes before closing. I should have been able to order anything i wanted even if it required cooking a new batch. They need to change their hours from "closed at 9" to "closed at 8-something and we'll sell you whatever is left until 9". read more

The food is typical Panda Express food. I was appalled at the service I received from Sam. She was rude, uncommunicative, and curt. At the end of the transaction I made it a point to say thank you to her no less than 4 times. She made no eye contact with me even though i am positive she heard me. I and my family did not appreciate that treatment. read more

The location is small. Not many places to sit down and is very crowded. Came here with a friend and her little Ohana. Though paying separate, the workers assumed we would be paying together and serviced other people before letting me pay. Waited five minutes before I threw a stink! I'm sorry, but don't assume! Asked for a drink and they didn't even charge it as they were too preoccupied talking amongst themselves. Not a happy hungry person! Sorry if you find humor in this. But they were just rude! read more

it opened a few days ago - but it seemed that the staff could not keep up with the customer demands - we went on the first day and lot of pans - were empty - it is okay - but one problem was - in seating - the sitting areas inside the restaurant - were VERY high - someone who is short - like 5 feet and under - kids would not be able to sit inside - the food was okay - I love shrimp walnut and was told that if you ordered this as part of your meal ? - it is a $1.50 more - wow - (okay) thought tho that they had more varied menu - :o/ read more