Kudos to Corporate for making things right. After seeing my negative review, they reached out with an apology, made my Panda location aware of my problem, provided a refund as well as coupons to replace my order. I have since ordered from this El Centro Panda (but this time picked up the order rather than trusting Door Dash), with a positive experience and an enjoyable meal. Thank you Panda for your attention and integrity! read more

I ordered the Honey Sesame Chicken bowl on 4th St. in El Centro, CA, and they only gave me 7 little pieces. The chicken didn't even cover half of the rice in the bowl. The chicken was also extremely dry and the glaze was basically nonexistent. I asked them why the portion was so small and they said that is their "normal" serving size. If I wanted such I small portion, I would have been better off ordering the kid's meal. I DO NOT RECOMMEND getting a bowl at this location. read more

Panda Express - Honey Sesame Chicken - Chinese Near Me - El Centro, California

Panda express, who does not love Chinese food that has been evolved into American fast food standards the food is usually ready and they just paw what you want into a box. The lines usually move pretty fast if you find you find yourself at a busy hour due to everything being ready, prices are decent and they are generous with portions. The food is usually pretty good most of the time and the staff is fast and moving you down the line and on your way out the door or to your table. Parking on the other hand can be a pain because the lot is tiny I usually park way in the back but I don't mind walking IMO. read more

This place has really gotten better since last year. I'm guessing it's because they got rid of all the lazy can't do attitude managers. Sarita the new manager is way nicer and seems to be getting this place in better shape. I highly recommend this place read more

I do like going to Panda Express in El Centro. The location is close by and there is ample parking. It is the Americanized version of Chinese food - it is tasty. I do not remember if there were any desserts on the menu. Nothing that caught my eye. Too bad for the surrounding cities (Brawley, etc) there isn't another Panda Express in other locations. Too bad this location closes at 9 pm, compared to the neighboring restaurants that are adjacent to Panda Express, which closes later. The staff is friendly and helpful and quick. read more

Panda Express - Chinese Near Me - El Centro, California

Fast service but the food is way too spicy and burnt. It was as if they put spice in all the food and I never had an issue with that before. The server was a little rude as well. read more

We were glad to find this place over the other area restaurants. We were kinda tired of burgers anyway. The place was clean and staff was polite yet busy. This location has a drive thru! First time I have seen a panda express with a drive thru. Wow. Talk about fast Chinese food. Lol. This place definitely gives in and out next door a run for the food business. The food was also hot and fresh. No problems here. read more

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Save your money there's no value here a bowl full of rice and noodles and one single entrée of orange chicken maybe seven to eight pieces of highly breaded chicken-they will not let you put it in the to go container you have to use one of their small bowls !! rip off-- rip off --stay away.... read more

Not only was the lady extremely unhappy looking but the serving sizes were small AF and the food was cold and gross and I ended up sick the whole night . Don't go there. They suck BIG TIME. I didn't even want to give them one star. Boooo read more

I love Panda Express and have dined at many locations across Southern California and even Arizona. Today I visited the Panda Express in El Centro, next to In-N-Out on 4th St. There were 30 cars in line at In-N-Out, where I wanted to eat, so I skipped the burger and went over to Panda. This location has a drive-up, so due to the COVID-19 pandemic I took advantage of it. There was one car in line. When it was my turn to order, I placed my order via the remote speaker in the drive-up line. I even said "ni hao"! That's when things got dicey. I had to repeat my order three times. I never got a confirmation of my order repeated back to me. The order taker never told me how much. I said "ni hao" again, and the person said "pay at the first window." So I drove to the first window, the person told me how much and I paid, and a few minutes later I was handed a bag. I started to drive away like a happy panda, but I sensed something was amiss. I hesitated because this is a Panda! Never had a problem! But since no cars were behind me, I looked in the bag and my order was not complete. So I backed up to the window, the order taker slid it open, and I told the person my order was messed up and missing an item. I opened the styrofoam container and showed them one item was missing. "You didn't order the item," they said. "We didn't hear you order it." "Yes, you did," I said. "You even charged me for it," as I showed them the receipt. "No, no!" They said. But at that point I gave up. I was tired from driving all day and didn't want to fight over their error. Besides, another car appeared behind me and I didn't want to hold them up by being a Karen. Ni hao! read more

This is an update from what had previously happened. After getting my order wrong through the drive-thru (not the first time), getting charged for someone else's meal, having to waste 15 minutes out of my break time, and not getting handled well at all during my time trying to get my refund for the extra charge, I had been left a little angry. No compensation had been offered. I left them feedback. The employees were clearly not the issue. It was management, the way they deal with customer service, and the whole experience trying to get something corrected that was sour to me. I was called the next day by a Panda Express Rep. I was told that they are looking into the issue since it wasn't the first time and that they do apologize for the inconvenience. Also, I was promised two free meals at my next visit. It was great that I got a personal call and received better customer service than I did in-store. I don't plan to go back soon since I still have a bad taste in my mouth. However, I might venture back through at some point and see if anything has changed. Because of this, I am giving an additional star from the original 2 star rating. As a paying customer that frequented Panda Express more often than I should, I did appreciate the call and response to my concerns/comments. read more

I would rate it lower than zero if I could. We always have problems with Panda Express getting our orders correct. Especially in this location. This time I preordered my food so I could get my food on time without having to stand in line. I placed my order at 4:15pm For a pick up time of 5:20pm. I got to the location at 5:30 and asked for my food. They kept saying I didn't place the order. When they finally found it, they realized they didn't even make it yet and it was for 5:20pm. They didn't have the string bean chicken so they asked me to substitute. I said whatever (I needed the food fast because I had to work at 6pm and feed the family) so as they were packing the items I asked (is there orange chicken?) the lady replies in a rude tone (you didn't order any) I go on saying please open the containers and check (they have a tendency of messing my order up) she refused and forced me to go onto the app (taking additional time) to review what was there when I clearly made it a point I had to leave. If I didn't spend $50 And had a car full of hungry kids, I would have just left. Faby continues to state it's not her fault and that it was mine, further infuriating me. So I tell her is it my fault my food was not prepared at 5:20? She goes on by saying I just got there (6:40 at this time) but I've been there for 10 minutes) to someone that isn't in a rush that is only 10 minutes, for me it was between being late to work or not. She also gets a customer involved in the situation by speaking about me directly with me still there. Very unprofessional and lack of respect. I didn't get out of Panda until 5:58! To top it all off, I paid extra for shenghai beef and what I got looked nothing like shenghai beef. Totally not worth the mental frustration and if you need something quick for the family I would not recommend this place especially a place that would hire someone like "Faby". read more

Always eat panda express wherever I travel and this has been by far the worst tasting that I have ever had. Service was good but food was horrible I couldn't even finish my plate. read more

NO DIAPER CHANGING TABLE! WHAT!? WHY? For such a large chain, I'm disappointed. You're excluding families that way. Don't think I'll eat at one again unless I know there is a changing table. Food was good but overpriced. read more

This morning I was in El Centro and was craving some Panda. I love panda, its one of my favorite fast food chains. My whole family loves it, but today was just not a good one. I went to Panda Express and pulled through to the drive through where the woman on the other end proceeds to tell me we don't open until 10:00am. OK. Fine. Its 9:56 am, I'll wait I say. Then she tells me we don't and won't have anything really made by 10:00am so I don't know if you want to wait. Now forgive me, but what restaurant doesn't have their shop together enough to have their food ready to be served at opening time? Just not a well organized shop if you ask me. Please get your acts together Panda. We are hungry at 10:00 not 10:30:) read more

There was only 5 small pieces of meat on my meal, the chow mein was 20% noodles and 80% cabbage, and fried rice with corn instead of eggs? Really? I like this chain, but this specific one is horrible!! read more

The lines have gone down since the grand opening. Have been here a couple of times and probably wont go back. I knew that I wouldnt be getting restraunt quality chinese food from here but I feel the staff could make some adjustments to make the food better (i.e the rice was really dry) , and more llke the San Diego and Yuma locations. This is a new place so maybe they just need time to get it together. read more

Dirty tables, bad service, my food was flavorless and fried rice was cold! Pretty bad experience first time going there, haven't visited since they first opened. read more

We eat at PE all the time in SD. Last weekend while driving to Phoenix we stopped here for brunch and by the time we hit YUMA everyone who at honey shrimp was doubled over. We had to stay 2 hours in a place called Tacna while we waited for the diarrhea and vomiting to end STAY AWAY FROM THIS LOCATION. read more

I'm happy that Panda Express finally made its way to the Imperial Valley. Its nice to be able to satisfy my mushroom chicken craving without having to go out of town. With that being said, I think this location has a little bit of tweaking to do to get things exactly right. With chain locations, you expect there to be a certain level of consistency: one menu item here should taste exactly the same as it would in a San Diego or Yuma location. That hasn't quite been the case, but I have faith that with time, they'll nail it. I still eat here once a week, at minimum. read more

Nice variety of choices of Chinese food. Service is quick. My only complaint is the seating arrangement layout at this restaurant. Pretty to look at but not very functional. There is also drive-thru for those taking it home. read more

Third time I go in the drive thru and order terriyaki chicken and those three times they forget to put the sauce on the side or on the chicken overall just grilled chicken read more

I had an order or orange chicken and it HONESTLY tasted like sink water !! So did my husband's! ! Super gross !

Panda Express is my favorite fast food. I'm use to great service and food at the PE on University Avenue in San Diego. I was so disappointed with poor service, favorite choices unavailable (empty bowls), food temps were low, and no utensils in my to go order. Had to ask for cups for my drink order. Overall, a one star is too good. I had to ask to be waited on and server seemed preoccupied. Sorry, I won't stop at this PE again. read more

I've been to this location a few times since it opened, both inside and drive-thru. It's pretty small inside, but nicely decorated. The Orange Chicken was comparable to any other Panda Express I've been to, and the drive thru was a great idea. I *love* the China Mist passion fruit iced tea on a hot day. No complaints here! read more

Went threw drive thru didn't get a fork not very convenient because I'm staying at hotel the girl taking my order was not very friendly

Waited 18 minutes in the driver thru and they still got it wrong. Wow. Extremely poor service.

Passing thru en route to Phoenix. Turned out to be a perfect stop: light, healthy and delicious Chinese (chow mien was awesome), but the best part was hearing the communication between employees to each other as well as to the customers: respectful, appreciative,friendly. Great stop - We'll definitely be back! read more

Extremely disappointed!! They serve you so little portions of everything for the ridiculous price you are paying not to mention disgusting. First and last time I ever come here. This place can go F OFF! read more