This place...I like the food, but actually getting it into my hands is always difficult. I just left the drive through after sitting in it for 15 mins without bothering to get my food. This is the first time I've been here in months and it's the same lousy experience. 1/5x through the drive trough goes smoothly. It's apparent this place is really poorly managed. read more

They stopped General Tyso Chicken from menu .. the only thing I and my Kids liked in a Chinese Cuisine and I am sure many others as well. Orange chicken is the closest but it is a little spicy .. so for me Panda expresss is out of my Resataurant list . read more

Wow. This place has lost it's luster. Price of a small order of shrimp not worth the price of 5.15 for 5 shrimp. Stick with local better deal for your money. On top of this asked for sauce and end up with two packs of soy sauce instead of the duck and mustard sauce. Drive thru AWEFUL experience they did not give me one side had to ask and hand the bag back so they could check. Not going back. read more

Well... where to begin? We got there at 11:30 am... they were waiting for more of everything to be made, not very express. Waited about 10 minted for our food to be ready but it wasn't a big deal. I ordered the plate, I chose the fried rice, black pepper chicken and the general tso's. The rice was very dry and cold, like it had been there over night. The black pepper chicken was also cold and did not have much flavor and the general tso's was okay but not much chicken and a ton of peppers is all I got. The husband went with the bigger plate and got the same as I did plus the orange chicken, which was the best of the bunch. While it was the best, half way through he got a mouthful of full gristle and had to spit it out... disgusting. I was also hoping to get some soy sauce or something to go with it but was told they didn't have any. I will say that the inside decorated nicely and it is clean (it's also very new) I was very disappointed considering that I was excited to try it out. I won't be returning but at least the fortune cookies were good... read more

Panda Express - our meals. - Chinese Near Me - Cranberry Township, Pennsylvania

Worst food ever!! Dry cold nasty rice, cold chicken, even crap tasting fortune cookies! You couldn't pay me to come back

More like hot mess express. Absolutely under staffed during peak holiday season. They person waiting on everyone was drowning between the girl taking to go orders and in store orders. I got the wrong thing but I didn't feel able to ask bc it was just straight chaos. This is clearly a management issue. The only reason I bring this up is because I asked for peppered chicken, I received kung pow chicken - I doubt this would be ok if I was allergic to peanuts. The staff was in high gear - but I give them credit. It is hard to do a good job when management isn't even doing their job by staffing properly. read more

Excited to see they just got a Panda Express in cranberry. However the first trip was anything but great. Amada c who was working drive thru took our order at 9. She immediately told us they were closing in an hour so items were limited. This was really odd as most places don't say that a whole hour before they are closing. They were out of spring rolls among other items and her attitude the entire time was very unpleasant and not someone who should be working customer service. She overcharged us and added an extra entree of cheese rangoons when we only asked for one. We also ordered orange chicken and when we got back, it was general tso sauce on the chicken. The lo mein noodles were hard. And there was no sauce with the rangoons. A total disaster. Work on the customer service, quality of food, and getting the order right and it would have been different. read more

I loved this place when it first opened but it's gone to crap. The last straw for me was when I ordered broccoli beef w/noodles and for lots of broccoli with a few small bits of beef and dry noodles. I'm done with this place read more

I'm going to go ahead and bump my two-star review up to a three-, and here's why. I really like the concept of Panda Express and the execution is better now than it was when the restaurant first opened (based on about six visits in the last two months, all of which I have dined in). I've sampled probably 90% of the entrees they have, and as long as they are hot, I don't think there is one that I all-out do not like. I wish the premium entrees had some sort of indication that they are premium on the name tag. I feel like everything could be cooked a minute or two longer. The fried rice, which I said was tasteless in my first review, tastes better now. At this price point, I don't expect perfection; Panda Express seems to do the trick for me. I hope to continue to watch Panda Express grow and improve as even more time elapses. read more

I had almost no time waiting for my online order pick up which was given to me almost exactly how I had ordered it (just forgot my chopsticks :/ )The workers were very kind by making sure I was being served. The food was by far better than any other local Chinese restaurants I've gotten food from. Got a good deal with a free entree coupon. Paying less than $8 for this meal is so worth it. read more

Ran out of plates! Got two entrees and there were only three pieces of bite size chicken. Very disappointing. Won't be back.

This was a horrible place to be I was waiting in line for a while then yania messed up my order by giving me the wrong thing she rolled her eyes when I said that's not what I want and to add on in the middle of getting my food she walked to the back where I could see her texting and then making a phone call and may I add all the food I got was all already out nothing was being made read more

I would give it zero stars if I could. Unfortunately you have to give it one. Went there on Father's Day for a nice meal, because that's what I wanted for Father's Day. We ordered online, paid for it by credit card, and of course it wasn't ready at the time it was supposed to be. Drove 27 miles to pick it up one way, got all the way home and realized they had missed two of the three dinners. When I called them, there was no manager available or even in the store. They said come on back, which we did, and they still got the whole order wrong!! No apology at either time, and this is not the first time I have had issues, As have others that I know, with the store. I will never go back! Such a shame that they can't hire people who have a clue. read more

This place is terrible, this is the absolute worst Chinese food ever. The Chinese food in America is already fake, this place is a whole other level of fake and nasty I can't believe people actually like it here. Also I am not a picky eater at all. I love Chinese food everywhere but honestly I don't recommend. It's practically inedible... read more

Always enjoy the food, but they don't always have our preferred rice available; it seems to be hit or miss.

This is the absolute worst Chinese 'restaurant' I have ever eaten food from. I knew that it was not going to be the best place that I have eaten Chinese food at, but the food was entirely flavorless. read more

Changed my review from 2 stars to 1 star after giving the restaurant a 3rd try and several months for them to get situated as it's a newer location. All three times I feel like I wasted my money. This time I got the beef and broccoli and with fried rice. Every bite of rice had at least a few that were rock hard. The broccoli was chewy. I just don't get how they can't seem to get it right. I can get decent "fast food" Chinese at any mall in America and it taste totally fine. I give up with this ch read more

Was confused about the entrees and stuff but I got the tray and I asked for double fried rice. NO FLAVOR! Basically taste like regular rice with vegetables, next was the shrimp thing and they gave me a little bit of what they had left over and I asked for more and they charged me extra for it!! I won't be coming back if that's gonna happen again.. read more

This Panda Express is a new location so I thought I'd try the food. I ordered a chicken egg roll, an order of shrimp and a beef and broccoli bowl with steamed rice. The egg roll was just okay. I got 3 miniature shrimp. Just ordinary breaded and fried shrimp. The came the entree. Over cooked broccoli with maybe a tablespoon of cooked beef on a bed of steamed rice. Yes, maybe a tablespoon of chopped beef. I've given up looking for beef in that bowl. In conclusion it was a wasted 10 dollars. My first visit will be my last. Big disappointment. read more

They were quite busy and I wanted the vegetables instead of rice or noodles, They took my order, and before I was even seated and ready to eat they brought them to my table. This is an excellent staff, the store is very clean and I have been very pleased every time I have eaten here. read more

We had coupons for free meals and it was so bad that it wasn't even worth the 20 minute drive to get to Cranberry from Ross Township. We went on a Friday night during prime dinner time and all of our food was COLD, which seems to be a reoccurring theme here with other reviewers, which makes me wonder why this hasn't been fixed because it is obviously a consistent problem and should be an easy fix. I would maybe understand if we were coming during non-peak hours and the food was sitting out for a long time, but there was a constant line and the food should have been turning over fairly quickly. Everything was sitting in warmers so I don't understand how it was all cold. Additionally, there were three of us and we all ordered different things. It was all cold. It wasn't just one or two items. It is basically everything. In addition to being cold, the noodles were also really dried out and my husband said his rice was the same. It was worse than some of my worst cheap Chinese buffet experiences. Some of their other locations have a little better reviews, so maybe this specific location is just poorly managed. We are supposed to get a Panda Express on McKnight and I am hoping that it ends up better than this place. read more

Foods delicious! Portion size changes from visit to visit. This time I ordered a 2 entree Kung pao chicken and general tso chicken. They were skimpy on kung pao and gave a fair amount of general tso. $7.10 for a two entree meal. read more

Panda Express - Chinese Near Me - Cranberry Township, Pennsylvania

Not good food..slow service and not worth the wait. If you want good Chinese food go to Chen's. It's worth the money and the amount of food they give you. read more

My first visit was in the Erie Millcreek Mall, I usually goes there regularly since I fell in love with those restaurant infinitely until they took it down. That disappointed me really dearly. One of those day moved to California and I still kept still going there like there never be tomorrow. Now, I, am here in same state and found out it has in Pittsburgh and I will still going there as much as I can. read more

First time eating at a Panda Express. Went to the one in Robinson. I ordered the honey chicken bowl with fried rice. Absolutely awful! The chicken was over cooked and dry and the rice was tasteless. Won't go back. read more

I got the pepper chicken and I have to say it was the worst chicken Iv ever eaten I think it may of went bad because it had a very very bad taste to it. The only thing good about my food was the fried rice but I was afraid to eat it because I'm afraid of food poising and contamination from the chicken read more

The chicken was great both times I ordered here - but they were out of white rice! It wasn't even close to the end of the night (they close at 10:00 and we were there around 6:00). I don't understand how this is a reoccurring issue: the ONLY option was fried rice. I've never been to a Chinese restaurant that ran out of white rice. Ever. The first night we ordered online, paid for it, went to pick it up and were told that we only ordered and paid for half of what we did. It took a while to get them to give us all of the food we ordered. I had high hopes for this place and I hope it gets better. Will give them a few more chances. read more

I am at the new Panda Express in fox Chapel. They have been open at least a week. I stood in what I thought was the line for a few and then moved because no one helped me. I was then told to go back where I started. 1 older woman working the line, a younger girl just cleaning, and girl at register was actually snap chatting. Food was cold and tasted weird. Everyone in the restaurant was complaining. The line was to the door 5 minutes later. Weird and will not be coming back! read more

Ordered the Kung Pao chicken. They were out but said they would make some. I don't know if the cook was mad and trying to be vindictive or didnt know how to make it. It was so hot (spicy) it was inedible. Must have pulled 10 peppers out of a bowl order. Threw half of it away. Won't be back. read more

Fast and good! I had Kung pao chicken with fried rice and a chicken egg roll. Sweet and sour sauce was very good. Everything was fresh and appeared to be clean. Good value. My meal was under $9 with a drink. Very busy place. Will come back again. read more

Hi Grace K. I spoke to your district manager and he wanted me to try again! I said I was only giving him the feedback to hopefully improve the quality of what you are serving! I called him because when I called your location the manager on at the time couldn't come take the call from me!!! I told the district manager that I was not interested in coming back I just wanted to let him know because I felt like your food temperature was an issue and I wouldn't want someone to get sick from it!!! I would hope that you are putting out food at the right temperature this could be a health department issue as well! I hope this information helps you improve your restaurant!! read more

There is something wrong with this particular location. We've gone to PE on several occasions on road trips through various cities - all of those locations were great. We've tried the Cranberry location three times and all three times the food is either underdone or overdone, primarily the rice. It's very crispy, to the point we can't tell if it's overdone or not done enough. Management, please look into the food prep situation at your store because someone is going to get severe food poisoning or break a tooth on the meals you are providing. You have a prime location there and people really want to like it. read more

I stopped by one evening to bring dinner home. I had visited a Panda Express for the first time at one of it's central Florida locations about a month prior. My husband and I both loved the food there! It was extremely fresh and tasted wonderful. The food at the Cranberry Township location looked horrible. The beef was gray, there was very little sauce to speak of in any of the dishes, none of it looked appealing. I wisely chose not to order anything, but I hesitantly bought my husband the beef and broccoli, which was a mistake. He took one bite and threw it in the garbage. We will not be going back. It is a shame, because we were both very excited when we saw that the store would be opening soon in this location due to the good experience we had in Florida. Obviously, there is no consistency in the food location to location. read more

The food taste ok smells ok also! I love the orange chicken its a bit crispy which I like. Panda Express has less oil in their foods compared to other Chinese fast food restraunts. So when I'm feeling a little less grease but still good flavor I come here! read more

I ordered from the Panda Express in Cranberry, PA. All is can say is IF YOU ARE READING THIS, DO NOT GO THERE! The food was inedible. I had ordered the Black-Peppered Chicken with "fried" rice and chow-mein. When I received no "fried" rice, the manager argued with me saying I did not order it. I showed them the receipt and I finally got the "fried" rice I ordered and it was cold and bland. I don't even think it was fried really. Not edible. I ended up throwing it out. When I opened by container of chicken, there really wasn't much chicken. It was mostly onions. Not only was the food not good (its questionable if it is safe to eat because as someone who has worked in restaurants before, I don't think proper food handling practices are being enforced), but the customer service was beyond lousy. The manager was extremely rude and should not be a manager. When I asked for corporate's number or the contact information for the store manager, she advised me that her boss "does not speak English". If anyone from Panda Express corporate or marketing actually reads this, please consider closing down this location either permanently or at least until you get staffing in there that follows food safety and is customer friendly. read more

Worst Chinese ever best part of the whole meal was the fortune cookie!!! I don't even know if it's fair to call it chinese...

The worst service slow and lazy. I arrived at lunch and the pots were empty I want orange chicken but never got my food after the cried of people came in they could figure out who got what. After fifteen minutes of the so called Express I was mad and had to get back to work so panda slowness forced me to leave after paying for food that was never delivered because the manager could manage the food prep read more

Kayla J was very helpful. Also there was a tiny Asian Woman (didn't get her name) who also helped me - she was terrific...very pleasant and happy. All the employees looked to enjoy what their jobs. It's definitely a change from some fast food restaurants that the employees barely look at you let alone have a smile on their face. read more

Wonderful employees, but the food was terrible and overpriced. No flavor, and the vegetable were chewy and bland.

Not Impressed yet-I will try again. Szechuan Taste down in the Mall is much better place to eat!!