I thought I should update my review since it has been about 3 years since I last reviewed. Not much has changed for me. I do agree with some of the other reviewers that Panda Express is very Americanized Chinese food, but it still is good. In fact, I do not know many Chinese restaurants that don't have an Americanized menu. I often stop here on my way home when working "up north" and pass it on my way home. Their carry out has been pretty good. We occasionally dine in as well. We have not had any difficulty with the staff or management, and after reading some of the other reviews, I suppose we should be glad. Overall, I would actually give Panda Express 3.5 stars - but since I can't give half stars - I have to decide between 3 and 4 stars. Since this is my go-to carry-out Chinese place, I went with 4 stars. read more

This is not an issue for the store, it's more of an issue with a regional or district manager. It is sad to see that upper management does not give store level managers the authority to substitute something higher cost when something lower cost is sold out. Today, I asked for a medium iced tea and I was told they were out of meeting cups so my only choice was small or large. A high quality great customer service oriented restaurant would have offered me the large cup at the medium cup price. I'm a businessman that is retired that now teaches at the business school and Panera Express just gave me an example of bad customer service for me to discuss with my students and the corporations that hire me to speak. read more

Fast food, always fresh in my experience, and good customer service! I've never had any concerns with this location! read more

Panda Express - Bigger plate - Chinese Near Me - Columbia, Missouri

The only good thing i can say about Panda express is that it has a drive up window. I don't understand why anyone would want Chinese food that has sat under warming lights but if you are in a hurry and just want something to fill you stomach, go for it. read more

This is my favorite quick meal when I run errands. It's near many other options but the Kung po chicken wins every time. Also the super greens side dish is very good and low in calories. read more

Expensive, noodles soggy and orange chicken very bland. I didn't mind paying $30 for 2 lunches when it tasted good. But today was a real disappointment. Rice dry. read more

A repeat of 2022. My friend insists that it's worth taking a chance on this hole. I could see it, if you were one of those chew-and-spit people who don't eat food. First of all they were, as usual out of the green bean chicken. How do they not see that they are running and MAKE MORE??? I tried the Black Pepper "sirloin steak". The rubberized "beef" which surrounded the pieces of gristle tasted ok, but you could not grind them up and some would not be swallowed. The broccoli had been plucked when it was mostly tough sprouts. As usual, they included the STALKS. Large, floretless woody pieces of mouth-cutting dry stalks. What is your intended target market with this crap? The Mushroom Chicken we tried had a SH*T-TON of liquid which leaked EVERYWHERE. It was mostly mushrooms. Not nice mushrooms like in a real Chinese dish, but salad bar mushrooms heated and bloated by water/steam. No napkins. You certainly showed us who was boss. Also, the person taking our order would NOT accept our request for a moment, as he had told us they were out of the dish we both intended to order. This place is dysfunctional, non-nutritive and unhealthy. read more

Food was great, hot, and flavorful. That's where the positives end. The floors and tables were FILTHY. There were maybe only 2 people in the lobby and 1 car in the drive-thru when I arrived. There is absolutely no excuse for puddles of sauce, scattered noodles, and clumps of dirt scattered across the floor. I could hardly find a clean place to eat. Their service was horribly slow. I stood around for 3 minutes before anyone acknowledged my presence to take my order. All the food was in good supply, and nobody was cleaning the restaurant. I'm not too sure what the 5 employees behind the counter and in the kitchen were doing - I'm sure it was more important than taking orders and cleaning up their filthy restaurant! I'll give this place another try in a year or two. Hopefully they'll have things figured out by then! read more

the food was hurriedly prepared and thrown together on a paper plate. it was tasty and honestly hit the spot. there were dirty tables but the employees looked busy behind the scenes. read more

Food is good, simple, and can expect consistency. Service is some what fast if you are on the drive thru lane. If you are inside ordering. You might be third in line to the drive thru, the online orders, etc. location is the same as others. It's clean, and adequate. read more

Wow. I should have known that store wasn't doing well, when the car ahead of me had to show their receipt twice to get their order right. My bowl of honey chicken and noodles had no honey chicken- only noodles. My plate of honey walnut shrimp and rice had seven pieces of shrimp (and no walnuts) for two people. Pretty sad and pathetic, Panda Express. I would say you get what you pay for... but clearly I couldn't even get what I paid for. read more

Panda Express - The saddest honey walnut shrimp - Chinese Near Me - Columbia, Missouri

I ordered the Kung Pao chicken but it was mainly a bowl of rice. Had to pay extra just to get what used to be a standard amount. Regular customer notice when restaurants change their portion sizes. Used to love PE but this policy is pretty disappointing. read more

Floors were dirty! Food all over the floor and tables. The bathroom was a mess! A lot of the food skillets were almost empty. They had plenty of help, but no one was doing anything. read more

Stopped in to eat in the dining room tonight and there was no heat. When an eating establishment has tables and chairs you're supposed to be able to sit inside and eat right? Half way through my meal the food was stone cold and I had to put my coat back on. My hands were frozen. I ended up throwing most of the food away. I would have been better off sitting in my car with the heat on. Total waste of money; I won't be going back. read more

We came in, no one was inside eating. The staff didn't even acknowledge us. We waited what seemed like a long time. The man who was behind the counter took the drive up order before us. Finally he started our order. No apology for the wait, nothing. Food was ok. read more

It's so sad to see how portion sizes have been reduced and now they no longer even provide mustard when requested. It always amazes me how corporations make decisions that affect customers without batting an eyelid. First they cut our plum sauce now mustard. During this time they are busier than they've ever been making billions of dollars in profit from over 2000 stores and still find it necessary to eke out a few pennies more. I doubt if I'll go back. I'll support more local restaurants. read more

This is the WORST Panda Express I've been to. They were out of noodles and steamed vegetables and said all they could do was fried or white rice. Usually, they'll give an estimate for when more will be ready, nothing. I asked for no rice just some of the meats, they put fried rice on my plate. Then the meats were awful, I don't know how they messed them up. All Panda's should be about the same right? But the meat was soggy and almost un-flavorful. I went ahead and tried the rice, it was dry with little to no seasoning. read more

This Panda Express is absolutely ridiculous. They can never seem to decide if you can do pick up orders at the drive through window, sometimes they will let you, sometimes they make you come in, unlike every other fast food restaurant in town! But tonight took the cake. After 20 min sitting in the drive through we were told to come in for pick up. We had to go in and stand in line in the regular order counter line for 15 min because they had stacked a bunch of shelves in front of the pick up counter so you can't wait there and other people were standing there for the entire time I was there without being helped. What's the point in ordering pick up if you still have to wait in line for 15 min to get your food? After I finally got to the front they requested I show them the app or my fiancées phone number to pick up the order when I gave them my fiancées name. I get asked fewer questions picking up schedule 2 drugs at a pharmacy. Every other pick up restaurant is fine with just a name for the order. Especially an uncommon one like my fiancées. It took them another 10 min to come back and help me when I told them I had to find the phone number in my phone and they walked off. How many people are gonna come in and steal an order under a super uncommon name like hers? It's ridiculous that it took 50 min to pick up an order that was supposed to be done before we arrived. read more

Panda Express - Shelves in front of the pick up counter and someone else being ignored for 20 min. - Chinese Near Me - Columbia, Missouri

Extremely rude would NOT let me even finish a word without interjecting and taking over me. I do not speak slowly so it's hard typically for people to speak over me but this rude woman was not having any trouble at all ignoring every single thing I said and just doing her own thing. Didn't even EAT here because I couldn't get a word in!!!! Unreal. Unfortunately yelp reviews on chain restaurants like this don't really do anything because people are going to go to them just because it's the fast food place they want to go to. But honest to God this place is the worst panda express I have ever been to. She was so unbelievably rude I will on principle never go there. read more

I waited 35 minutes in their drive thru and for my chow mein got more than half onions. This was after terrible customer service. read more

Panda Express - Orange chicken and chow mein - Chinese Near Me - Columbia, Missouri

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Ordered the family feast. Spent $37 on half filled medium containers when it's suppose to be large containers. It was a pick up order so didn't think I had to check before I left. The green beans in the string bean chicken were raw. Literally raw. read more

Previously gave 5 stars (2 years ago). TERRIBLE service tonight. Ordered online to pick up an hour plus later and it was not prepared, 17 minutes later they scrambled it together. No apology- no explanation- just attitude. Not happy. Food was ok. Service bad. read more

The lady at the drive through window was very unpleasant right off the bat. In addition to her unnecessarily rude attitude whoever made my bowl gave me 6 shrimp and what looks like one scoop of noodles. Leaving 3/4 of the bowl empty. Truly disappointed. read more

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food is good but they literally never have white rice. like every single time i've been here i've had to get brown rice and i am simply sick of it. it's not even hard to make rice either like every time they have a full batch out they should have a backup one getting ready in the back. very easily solvable problem. please give me the white rice that i deserve. read more

Panda Express - brown rice - Chinese Near Me - Columbia, Missouri

Panda Express recently stated that their noodles would go vegan and will also have a Egg Plant Tofu dish available at all their stores on Feb 27. I visited on March 21st hoping to be able to enjoy some vegan noodles and the tofu dish. To my disappointment the staff stated the noodles are not vegan and that they didn't carry the tofu dish. The staff member looked competely lost when I asked why the noodle continue to contain animal products. Why was not able to answer so we left. read more

I haven't had Panda Express for a little about a year now and that's saying a lot for someone who used to eat Panda Express every Saturday. But that was the old me. This is the new me. I decided to entertain my Panda Express craving and when I entered the establishment all of the mouth watering aromas hit me at once and I immediately knew why I missed this place. The customer service was on point and it's always a good time when you get extra servings with your plate. My go to plate is chow mein, orange chicken, and sweet fire chicken. THE BOMG DIGGITY! read more

The food is not horrible but the service is. Last time we were there they were out of everything...orange chicken, chow mein, super greens and more! Tonight we went again and the super greens bowl was empty. I asked the lady working about it and she was so rude. And the service inside was so slow. We left without ordering after standing there about 15 minutes and they were people in front of us still waiting. We will not be going back. read more

Their mobile ordering took an hour!! I was waiting in the store for ages while the in-store ordering and drive through was moving very slowly but definitely faster. Never online order from here! read more

Food is always good. But holy crap is the service bad. Super slow, unapologetic, not nice when they make a mistake. Just need to work on their shit fr. read more

I ordered the Kung Pao Chicken with fried rice and I got only 3 small chunks of chicken!!! I asked for packets of soy sauce and there was NO packets in my bag. This was not good at all!!!!!! read more

This is literally the worst Panda Express I have ever been to. I have left here after waiting 25 minutes in line twice because once I ordered the told me they were out of broccoli and orange chicken and shrugged. Usually many pandas just make some more and say sorry. I love Panda Express and this location ruins its reputation. read more

The place was packed and we still got our food reasonably fast. The food was delicious. The only negative thing is they didnt have sauce ready for the teriyaki chicken and I had to wait for them to whip some up and bring it to my table. Also ordered a special tea and it took quite a while to get delivered to our table. Overall a good experience and will return. read more

Panda Express - Fried rice. Krabrangoon. Teriyaki chicken. Orange chicken. - Chinese Near Me - Columbia, Missouri

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I am not sure I can express my disappointment in this restaurant thoroughly. I frequent this place often, because of there honey walnut shrimp deliciousness. I very rarely ever leave with the correct order, and drink. If you go within two ours of there closing you most likely will not get your choice item, because they are out of everything. Please pull it together. I need that honey walnut shrimp in my life. read more

I mean it's relatively cheap it's relatively tasty you can find a few healthy options. you don't have to get out of your car as far as fast Food goes it's actually pretty good. read more

Absolutely terrible service. Just left after waiting at the counter for 10 minutes holding my 2 children under 2 after they told my 2 year old to not go in the table area because it's blocked off for COVID. We weren't planning to sit there and no one sits there currently so why tell a 2 year old not to walk around in there? There were at least 5 workers behind the counter not helping me after that and just cleaning/ finding other things to keep busy rather than help me. This is a rant but wow, I had to leave! read more

Absolutely horrible! My food was cold and tasted like it had been sitting out all day. My son's noodles had a fly in them. What the heck?!

Long but must read! I didn't even look at the reviews before I had to come post one then realize it has 2 stars as is. but I guess on with my experience... we are from out of town so it took a while to get to our food and realize the issue but we open our food from an already long night and realize there's hair in it. Okay fine. One piece, it's almost closing time we aren't gonna bother. So yea. We were being nasty and kept eating. But the more we ate the more hair that was found. 3 out of the 5 plates ordered had hair. So I called. I get a "manager" on the phone and Cassie, Cathy whatever her name was starts asking me to describe the hair, if it was as male or female, what color it was. Then finally asked for a picture. Like what?! I've never had someone ask me about the hair found in my food as if I kept it. Like what?! Then she goes oh so you said it was in the chow mein? Nope! Never stated exactly where I found it but that's exactly where it was found in all 3 plates. smh. So I ask her name again and she hung up on me!!!! Horrible experience. 10/10 would never recommend this place! read more

Service SO-O-O RUDE! Placed order for 3 entrees and one side. Server scooped up the food from the bowl and dumped it in the styrofoam container. Then grabbed a small box for the 3rd entree. She only put half a scoop in the box (it was not full). I brought it to her attention that it was not a full serving and she argued that "it was 6 oz". I stated that it was not the same portion as the other entrees. She then scooped one piece of chicken and one green bean into the box (still not full). I should have walked out, but paid and left. Recommend that if anyone gets rude treatment, walk out. Maybe the manager will get the clue that someone needs to be FIRED. read more

Went twice for take out, messed up order both time and would not fix. Not going back for a third. Manager at time a jerk

We waited over 30 minutes for very little food. It was not worth the wait. If there's one thing I hate, it would be having to pull around from the drive through. That shows me that you have no interest in my order and it's not important. Seriously, 30 minutes at a drive through? Nooooo. -very un satisfied read more