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Panda Express

2.0 (64 reviews)
Closed 10:00 am - 10:00 pm

Order Panda Express Takeout or Delivery

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The saddest honey walnut shrimp
A D.

Wow. I should have known that store wasn't doing well, when the car ahead of me had to show their receipt twice to get their order right. My bowl of honey chicken and noodles had no honey chicken- only noodles. My plate of honey walnut shrimp and rice had seven pieces of shrimp (and no walnuts) for two people. Pretty sad and pathetic, Panda Express. I would say you get what you pay for... but clearly I couldn't even get what I paid for.

Shelves in front of the pick up counter and someone else being ignored for 20 min.

This Panda Express is absolutely ridiculous. They can never seem to decide if you can do pick up orders at the drive through window, sometimes they will let you, sometimes they make you come in, unlike every other fast food restaurant in town! But tonight took the cake. After 20 min sitting in the drive through we were told to come in for pick up. We had to go in and stand in line in the regular order counter line for 15 min because they had stacked a bunch of shelves in front of the pick up counter so you can't wait there and other people were standing there for the entire time I was there without being helped. What's the point in ordering pick up if you still have to wait in line for 15 min to get your food? After I finally got to the front they requested I show them the app or my fiancées phone number to pick up the order when I gave them my fiancées name. I get asked fewer questions picking up schedule 2 drugs at a pharmacy. Every other pick up restaurant is fine with just a name for the order. Especially an uncommon one like my fiancées. It took them another 10 min to come back and help me when I told them I had to find the phone number in my phone and they walked off. How many people are gonna come in and steal an order under a super uncommon name like hers? It's ridiculous that it took 50 min to pick up an order that was supposed to be done before we arrived.

Orange chicken and chow mein

I waited 35 minutes in their drive thru and for my chow mein got more than half onions. This was after terrible customer service.

Walnut shrimp and low main... hardly

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1 year ago

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1 year ago

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5 years ago

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5 years ago

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5 years ago

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6 years ago

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4 years ago

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7 years ago

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5 years ago

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9 years ago

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6 years ago

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3 years ago

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8 years ago

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7 years ago

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6 years ago

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John A.

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8 years ago

Absolutely horrible! My food was cold and tasted like it had been sitting out all day. My son's noodles had a fly in them. What the heck?!

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12 years ago

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9 years ago

Went twice for take out, messed up order both time and would not fix. Not going back for a third. Manager at time a jerk

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Alejandra R.

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6 years ago

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Ask the Community - Panda Express

Szechuan House

Szechuan House

3.9
(36 reviews)
2.2 mi

Authentic and delicious. By far the best Chinese food in Columbia. But something Americans need to…read moreknow is the best Chinese food is never at the place with the best ambience or friendliest staff. Our favorites are: 1. Cumin Lamb or Beef, both are absolutely amazing. 2. Spicy and Crispy Chicken 3. Sliced Pork w Garlic Sauce 4. Sliced Fish and Tofu w Spicy Sauce 5. Sliced Fish w Salted Mustard Cabbage (this soup is a bit sour/acidic which may be a little unusual for the average American palate but if you like that flavor profile you might really like it) I like the Double Cooked Pork as much as the Pork w Garlic Sauce, my wife prefers the Pork w Garlic Sauce. Also I've never met a living soul who didn't like the cucumber appetizer.

TLDR: Horrible experience. Do NOT go here unless you want to be treated extremely rudely, spoken to…read morelike you are dumb, be charged for to go boxes, and be forced a 15% tip that is NOT disclosed anywhere on the receipt, menu, or inside the restaurant. Hotpot was the most expensive thing on the menu being $60 which is already a very high price as is. The menu was confusing because it said you got 4 meats and 4 other toppings and then the section under had two types of soups for $6 extra. My friend and I were confused because we figured the steep $60 cost would include a soup and the two soups that were an upcharge were special. The server came to take our order we think is also the owner or the manager because she was giving instructions to the other workers. When the server came to take our order we asked the server about what the broth would be if we didn't want the upcharge broths and she immediately already had an attitude and talked to us like we were dumb. She said that we HAD to pick from the upcharge broths and basically insinuated that if we just paid $60 we'd be getting raw meat and no broth which doesn't make sense to me because why not just include the cost in the price ?? Before we could even place our order she just huffed and stormed away and left us confused. We tried waving her over several times and she'd just make eye contact and walk the other direction. Eventually she came back and we just sucked it up and ordered w the upcharge broths. When she took the menus from us she slammed them down on the pile of menus in the front which was off putting. She brought us our food but gave us a plate and chopsticks. We had to attempt to wave her over several times before she finally came over so we can ask for bowls and spoons. She brought over bowls and no spoons. And we had to attempt several more times before we could get spoons. Every time we called her over she had an attitude like we were bothering her and she borderline rolled her eyes at us every time we asked for something. She also never brought a ladle for the soup either but we didn't wanna deal with her attitude again so we sucked it up and used our small soup spoons to grab soup into our bowls. Our server never checked on us while we were eating and eventually dropped off the check. We asked for to go boxes and she again seemed annoyed. She originally brought one large soup cup and one box for the meats and toppings when did NOT fit at all. We asked for a second soup cup so we can separate the broths and a second box so we can separate the meat and veggies. she again had an attitude and sighed. Then grabbed our original large soup cup and brought back two tiny ones that barely held half the soup on either side of the hotpot. We had to call her over again to ask for a bigger soup cup or a larger one and she brought over another tiny one. When we asked for a bigger one she said "if you want more boxes it's an upcharge" which is crazy to me bc we already paid a steep price for the food and now you wanna charge us for to go when you purposefully gave us smaller boxes so our food won't fit?? My friend went up to the counter to pay and the lady auto charged him a $10 tip. He was confused because no where on the receipt, menu, or in the store did it say tip was auto gratuity. On the reciept it self it also only said "suggest tips" with the price of 15%, 20%, and 25% tips. He tried to ask her why there was an auto tip and she completely ignored him and started talking to another customer. When she was done with that customer he asked her about it and she was SUPER rude and said "if you wanna eat here you have to tip." He was not planning on not tipping he wanted to change the tip lower due to the horrible service and get clarification on where the tip was an auto tip. We would've been fine paying the tip if it was disclosed beforehand but nowhere did it say that. He again asked if he can change it and she had a major attitude so we decided to just leave. In terms of the food itself. It was not worth the $66 price. The meat was not even the right type of meat for hotpot. It was thick slices like you would use for chow fun which does not go well with hotpot at all. The broth itself was fine and standard hotpot broth. The food was not worth the price and you can make it much cheaper at home with bigger portions. Overall, horrible experience and I would never go back here and never recommend anyone to eat there due to the extremely rude service and condescending tone of the server/owner.

Photos
D9. Mixed Vegetables
D9. Mixed Vegetables
17. Lo Mein (ckn)
17. Lo Mein (ckn)
30. Spicy and Crispy Chicken  5. Crab Rangoon  8. Egg Rolls

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30. Spicy and Crispy Chicken 5. Crab Rangoon 8. Egg Rolls

Panda Express - chinese - Updated June 2026

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