Stopped here for lunch on our drive back to Alabama from Nebraska because Chick-Fil-A never disappoints and this visit is proof again. I got the spicy chicken sandwich combo meal. We were in and out of the drive thru in a flash. Even got some bag fries! read more

See all

After going to Chick-fil-A for many years, and always having restaurants be able to give you combo meals for breakfast, even though they do not offer french fries, to go and individually priced every single item to purposely make more money, was a complete rip off. See my catastrophe seat where instead of charging a meal, they charged in items. This is a horrible customer experience and I would never recommend this location to anyone. read more

About the only time I stop off at a Chick-fil-a is when I'm traveling. I don't eat a ton of fast food but when I do, I try to make a somewhat healthier option. I hadn't had the grilled chicken club before so I decided to take it for a spin. The grilled chicken was good, not too dry and it actually had flavor. Fresh lettuce and tomato. Colby cheese and a little bit of bacon. The bun was a mess. The top bun was split practically in half and made eating the sandwich a bit difficult. Also, there was no sauce on the sandwich. Maybe it's supposed to come that way?? Again, I'm not entirely sure because I don't frequent this establishment often. I fixed the dry ass sandwich by adding some chick-fil-a sauce...which was delicious but still bun issues. The waffle cut fries were nice and crisp. They paired nicely with some ranch and a bunch of other sauces. The employees were all friendly and pleasant. The restaurant itself was busy but still clean including the restrooms which is a big plus for me when I'm traveling. read more

Chick-fil-A - Chick-fil-A Grilled Chicken Club Sandwich Waffle Potato Fries - Chicken Shop Near Me - Columbia, Missouri

Great service, always has been pretty quick. Mobile orders are easy as well, easy to pick up inside. Food has been consistent. Staff has been friendly and have had good experiences here overall. Recently tried the spicy chicken biscuit, and it was delicious. Always have to get the honey roasted bbq sauce! read more

i ordered chicken soup and it was too hot, i burned my tongue. they also gave me the wrong drink so i had to go inside again to get it fixed (i did mobile carry out) and i was already running behind schedule on a two day long cross country drive. people were nice though. just cool down the soup a little bit so this doesn't happen to others. read more

What restaurant limits sauce selection ability? McDonald's has better service than this place, and that's saying something given I have never once had my order come correct at a McDonald's. read more

This was the best service ChickFila. They had a system glitch and lost orders and continued to serve with patience and kindness.

We used to be weekly customers but the food quality has gone down extremely. We now visit maybe once a month and are disappointed every time. The fries will come out cold, the new spicy grilled sandwich is out of multigrain buns which was not advertised or communicated and they were not willing to refund or replace it. Sometimes we do not receive our sauce. It's disappointing since this was one of our favorite fast food places to visit read more

The wait here is always sooooo long. The drive through line is down the street no matter what time it is. I prefer to walk in, and there's still a long wait. The funny part about this Chick-fil-A is there's a mouthwash dispenser in the girls bathroom, but no cups. Of all things to have in the bathroom! read more

Yesterday I came in to order to chicken sandwiches, I was greeted and the order taker was super polite and nice. The food was hot and fresh and as I waited get refilled of Dr.pepper one the employees refilled it up pretty quickly. Chick-fil-A. Never disappoints me. Thank you! read more

Ate here today with my friend. She took one sip of her lemonade and a finger nail clipping came up her straw. She thought it was a seed at first and then pulled it out and we both saw it. so gross read more

The staff here is usually friendly I would recommend going inside versus the drive through. You just have to make sure you pay attention to the time of when you're going because this is the only location in CoMo. The food is always good and ready to eat, and the atmosphere is usually busy but all are welcome. I would recommend the southwest salad with ranch avocado lime and lemonade read more

Saw employee leave restroom without washing hands. Gross gross gross. Parking lot littered with beer cans. Food subpar.

This was the most unbelievably horrible experience I've ever had I had a Chick-fil-A. I know when you get in the drive-through had any restaurant you're at the mercy of the cars in front of you and behind you but 40minutes is insane. Although I started this line at just before 10 they finally got around to take my order at 10:35 to my surprise breakfast was no longer being served! I thought about getting out of line parking and going inside over to school. Bus is full of youth pulled in and to be honest the way the parking lot was constructed I was fearful. I'd be stuck in the parking lot for hours. I still don't understand why they don't make some kind of accommodation with the drive-through line to delineate those who are there for breakfast prior to cutting it off. And somehow another my expectations for Chick-fil-A must be out of alignment with this particular store because the service and accommodation were missing. read more

I always seem to spend 10-20 minutes in the drive thru even when there is a short line. Usually chickfila will compensate for time, but i've never received anything for the amount of time spent in this drive through. read more

I always love Chick-fil-A. These guys accidentally threw away my daughter's meal while she was playing and we had stepped away from the table for a minute..... But I think it's a relatively easy mistake to make. My food, chicken deluxe meal, was wonderful. My husband ate his milkshake in record time, peppermint. He loves them! And BIZARRE MOMENT: Went to the bathroom to wash up, and there was a MOUTHWASH DISPENSER! No, I'm not joking. I'm forever sorry for not getting a picture. read more

See all

Never disappoints. Whether nuggets or sandwiches, ice tea to milkshakes. Always fast service and quality ingredients.

I went to this establishment with the intent to have a good meal. Imagine my surprise when I ate there and it was simply ordinary. This was a one way ticket to frown town. Also, my Uncle thought that this was "Not any better than McDonalds." The wait was wrong, and they didn't even give us the correct order. For example, I ordered the eight piece chicken nuggets, but instead they gave me three chicken strips. They even marked the box as "nuggets"! Also, my cousin ordered the chicken sandwich with cheese, and what did we discover? No cheese! This food and its sauce was truly subpar. Also, they donate to anti-LGBTQ organizations, and that's a big nono. read more

Chick-fil-A - To show our dissatisfaction. - Chicken Shop Near Me - Columbia, Missouri

The place was big and the spicy deluxe chicken sandwich was the best I've had from all the Chick-fil-A I've been to thus far. The fries were good and the lemonade was also very tasty. read more

Chick-fil-A - Chicken Shop Near Me - Columbia, Missouri

I went to the Stadium Blvd location in Columbia, MO last night. I was with my 2 year old son and a baby in a car seat. We had been traveling all day and I was over tired. A worker named Darla greeted me outside and offered to carry my car seat in. I had to go to the bathroom and she even offered to keep an eye on my baby in the bathroom while I was in the stall with my toddler. She continued to help me out while I was in line with my toddler by setting up my baby at the table. She was the most sincere, kind, warm woman. She was also working with a younger man named Matt who was also an angel. After a long, exhausting day traveling with a baby and a toddler by myself this was an unexpected but most appreciated act of service and kindness. Darla got both my kids placemats and asked them about the different animals on them. She even carried my car seat all the way out to the car so I could carry our food, drinks and my toddler. The world needs more people like Darla and Matt. Thank you. read more

If you're on Yelp looking up whether or not Chick-Fil-A is a good place to eat, I don't know what to tell you. CFA is the best fast food restaurant in the country, and definitely worth your time. I'd recommend the nuggets or the spicy chicken sandwich. Both are excellent. You can also ask for your fries "well done" which will give you a crispier fry, which is sometimes an issue at CFA's across the country. read more

I have a problem because I order from here multiple times a week. Like most Chik-fil-A's, the service is super friendly and reliable, and on the rare occasion that an error is made, they bend over backwards to rectify the situation. What sets this location apart is the consistent superior presentation and arrangement of food. It's a subtle but appreciable and significant difference. read more

Sad that this is the only Chick Fil A in Columbia, because this is the worst chick fil a ive ever been to. Inconsiderate employees that I've encountered multiple times and the managers aren't capable to compensate if you can't go back to their specific store (they can't do anything? Which is ridiculous). Students/faculty of Mizzou are forced to go to this chick fil a due to their being no other one in the Columbia area. read more

The line may look long but don't let that drive you away. This place is awesome at quickly getting you through! The food comes out good, the service is as expected (awesome!) and they are generous with their sauces! Can you say that about any other fast food? read more

Not sure why the drive thru line always looks like a chaotic mess, but what the hell is up with the lettuce on this over priced chicken sandwich? I mean if you want to pay $6.50 for a piece of over processed chicken on a plain bun, you can probably get this cheaper somewhere else. Waffle fries might have been worth the effort if they hadn't been layered in a salt mine. I'm done. read more

Chick-fil-A - Wilted lettuce is complementary. - Chicken Shop Near Me - Columbia, Missouri

See all

The service at this location is not at all what I expected compared to other locations. I ordered two 8 count nugget meals and they gave me four ranch I then proceeded to ask if I could have 4 more and they told me they could only give me two. I'm very upset because this have never been a problem. I have ate at chic fil a's all around the world and not one has not given me as many ranch as I kindly ask for. I have also ate the same meal many times at chic fil a and I know how many ranch I need. read more

By far the worst experience I have ever had a chick Fil a. I've been to many chick fil a's across the country, this one had the slowest service and the most rude workers I have every experienced. Will never return and never recommend to anyone. read more

Compared to other fast food and other Chick-fil-A locations. We had lunch around 1pm and the place was packed, line to the door, drive thru packed, people had to wait (shortly) for a seat. Still yet again Chick-fail-A was on point! Staff was polite and helpful as always and the food served quickly and exactly as expected... delicious! Most business that busy can't keep the place clean, food would be a long wait and the staff falling over themselves, but not this Chick-fil-A! On point and great as always! read more

I could not believe my eyes..... there were servers standing in the drive through!! My first thought was ok the drive through speakers are broken or something. Then I though well it is chick-fil-a maybe they are trying to provide great customer service. Well by-golly they were doing just that. I am consistently amazed at there service. I definitely recommend eating here. Heck! If you have teenagers I recommend they work here... they might learn a thing or two. read more

Daniel Bettz store general manager insulted me by telling me to come in for free sauce when I requested it on my order. He did not apologize or try to accommodate me for their mistake on a $25 dollar charge. Nuggets with no sauce?? Horrible service.. How can I delight you? Better customer service and start with getting rid of Daniel. read more

Chick fil A is still my favorite fast food restaurant - which is why it gets 5 stars. They dominate the fast food category. My fave breakfast is the chicken biscuit or the spicy chicken biscuit. My fave lunch or supper is the chicken sandwich or spicy chicken sandwich. Their salads are surprisingly good as well. I also like the grilled and fried chicken nuggets. For the most part, considering the crowds they serve, service has been good to very good. The place is clean as well. It can be difficult to get a table at times. Drive-through can be a bit intimidating with the long lines, but they do a good job of moving the traffic through. Unfortunately, I seem to get into the wrong line at times - you know - the line where someone needs to see the menu, and then have everything explained to them. Then they huddle, discuss, and slowly order. I would be remiss without mentioning their lemonade. It is very good. I usually get the diet lemonade (20 calories for the medium) with a little extra ice. read more

Slowest worst store I have ever been to. Here to redeem my coupon from my last shitty visit. 20 mins later, one not hot less than worth the wait sandwich. Save your 30 mins. read more

We're from the TN/GA line, and two of our children have work/ed at CFA, so we're quite familiar with how a Chick-fil-A is supposed to be run. We came across this one on the way home from our vacation and what a big disappointment it was!! The women working the front counter were pretty rough & scary looking all tatted up. Their attitudes were AWFUL! They got our order totally wrong and the woman who delivered it tried to tell us WE had made the mistake! She had a major attitude. I was really surprised because I've never seen a CFA have such terrible customer service. To make it worse there was a woman who was either an operator or the wife of an operator sitting two tables down eating and doing paperwork. She had to have seen the issues we were having and literally said nothing to us. Not a good experience at all. This restaurant gives CFA a bad name!!! Avoid this location!!! read more

I promised my students a special lunch to reward them for ending the year on a great note; I tried to place an order online and ended up having to call the restaurant to complete it. The manager on duty was wonderful; they worked with me to have the food ready and waiting for me to pick up so I could get my kiddos out for recess on time, and the kids loved the food! Thank you so much for making a bunch of students so happy! read more

I love the food. The service was not optimal. I asked them to fill my mug with my drink and they said they can't take personal items to the back for hygiene. Totally agree and I said ok. Next thing I see is another server taking her own water cup and filling up soda. So the rules can be bent if you work there! Not cool. read more

Always efficient and very friendly. The food comes out freshly made and prepared with care. Never left with a wrong order or missing items. I love their freshly squeezed lemonade, spicy chicken biscuit for breakfast, and their spicy chicken club sandwich. I also love their salads, always made fresh and the best that you can get out of a fast food restaurant. Never had a bad experience here. read more

Horrible Customer Service! Asked for a chicken sandwich with no pickles and the first sandwich had pickle juice on it so i got a second one but then that one had actual pickles. The manager was insisting me and my boyfriend put the pickles on the 2nd sandwich and was causing a scene. He was telling us he couldn't refund my money also since we don't belong there and he threatened with calling the cops. I waited for cops to arrive they never did, he had his phone to his ear and was talking as if he had someone on the phone to intimidate me. This could have been resolved simple and easy but instead I was discriminated and wasted 30$ on food I couldn't eat. I even told the manager what if I had a pickle allergy? I could have died and you're not taking anything serious. As we were leaving also the cook came out of the kitchen to cause more disturbance and was yelling at my boyfriend to fight him and he kept making funny faces to get a reaction out of my man. Me and my boyfriend are now now "banned" from chick fil a because of their behavior and their screw up? I will be contacting corporate. read more

Really nice staff and great customer service!! I'm not surprised though Chick Fil A is the best! The inside is still closed due to covid and we were in a uhaul and a staff member ran out and said she could take our order for us so we didn't have to try and fit in the to go line. Super thoughtful and sweet! read more

Worst set up ever. Took forever. May I recommend that you all see how other chick fil a restaurants are doing it in other cities. Will never return to this restaurant. read more

I loved their salads and dressings. But now will not be eating their dressings. Am upset this antifreeze is in my food from chick FIL a. It is called propylene glycol in the ingredient list. Would be a happy customer if chick FIL a would remove this ingredient. Thanks. read more

Chick-fil-A - Chicken Shop Near Me - Columbia, Missouri