Not sure what's changed from previous bad reviews, but the team was friendly from the moment we walked in! Portion sizes are massive, which is great price wise. If you're not looking for leftovers, I would suggest the bowl then and not the plate. Store was clean too and when somebody left, the team would come right in and clean the table/trash & sweep to make sure it was ready for the next guest. I got the regular plate with lo mein & fried rice, and broccoli beef & Orange chicken. Food was fresh and hot! read more

I was visiting family for the holidays when we had dinner at this location. The fried rice was undercooked. The girl who started taking our orders filled up my son's food container but under filled his girlfriend's container. Then instead of taking my order she get another employee to come up to do it making us having to wait. It was a weekend and the line was getting longer. read more

Panda Express - Receipt - Chinese Near Me - Christiansburg, Virginia

Stopped by for quick takeout dinner. Beef and broccoli with white rice. Got home to find ZERO broccoli. Not one tiny piece. Called restaurant & spoke to manager Nan who tried to tell me I ordered a small order not a large but explained that regardless of the size, an order for Beef Broccoli should include...Beef. My order was for a Plate of Broccoli Beef and I just got lots of broccoli. read more

Extremely displeased that this location would not take our order without a vehicle even though the sign says they are open and they are delivering food to cars in the parking lot. The store does not have a sign stating that dining in is not open and I don't know how they expect people with no car to get the food from Panda Express. read more

Panda Express - the outside of a restaurant at night - Chinese Near Me - Christiansburg, Virginia

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I like this location as it is very convenient for me. Parking is satisfactory. Service is friendly and quick Food temps are always satisfactory fast casual , kid friendly prices are fair one note if you have a larger group you may have a tiny bit of trouble getting an immediate table to dine as a group depending on the time of day or day of the week. read more

Consistently good food here and we have been here MANY times. Clean tables and restrooms and good service.

Extremely small servings. Their bowls are small to begin with but when they fail to completely fill it up, you go hungry! I do not recommend this location. read more

Panda Express - Maybe 2/3rds full. Literally 5 small pieces of chicken. $8. - Chinese Near Me - Christiansburg, Virginia

I came here yesterday with a friend and had a fantastic lunch. So being a creature of habit, I came back today for lunch although after 2pm. I was crazing this fantastic shrimp and sugar snap peas dish from yesterday but today's batch had seen better days most likely an hour ago. The person who apologized to me bc the cook was doing an interview made up for my sadness of the one dish with a little extra with my second choice. As I sat and ate my okay and less than lunch from yesterday, she brought out a small freshly made bowl of what I originally wanted and apologized for this and to please enjoy that! Finally an employee working in fast food and understand and provides excellent customer service does still exit. She's the reason for this yelp review and reason I'll be back tomorrow! read more

I've had a couple of issues with orders here but it's always resolved and I love Panda!

There's really not all that much to say about this location. The food was pretty okay, it was clean, the service was quick and the cost was nothing out of the ordinary. If you don't like Chinese food, don't go to Panda Express. If you like cheap food, go for it. read more

No favor I ordered the orange chicken with fried rice. The chicken was tender but it tasted more like chicken nuggets. There was such a a faint coating of orange sauce that it was tasteless. The fried rice was the same poor quality: no taste, no spices, glue like texture. I was very disappointed from my first experience at Panda Express. I will not return. read more

Veggies always hard and lo mein always dry. No flavor. I have called them numerous times

Went in to get something to eat we have a 4 year old and there's not lots of Asian food that he will eat but he will eat most chicken that's not spicy. So I saw the sign and figured that would work. Went to order and the pan for honey chicken was empty and clean with a little sign that say "it's back" When a asked for a kids meal with honey chicken she said "we aren't doing honey chicken today". So I asked what other not spicy chicken they had She said "the honey walnut shrimp is good". We didn't eat there Mostly due to the fact that the staff couldn't manage to answer a question about chicken with a chicken dish. read more

Panda Express - Chinese Near Me - Christiansburg, Virginia

overall unhappy with our lunch today. the beef was one big chunk and was soggy. at least i enjoyed my Coke read more

Panda Express - nasty broccoli beef - Chinese Near Me - Christiansburg, Virginia

Oh man, the food here is always so fresh and delicious. My daughter and I love popping in here before we go shopping. I especially love the chicken and mushroom dish over a spread of fresh lo mein. I've read a few of the more recent reviews left for this place and I'm sort of wondering if it's the same establishment we're talking about. Either way, I give Panda Express a HUGE thumbs up, we've been about 8 times since they opened and I've never been disappointed. read more

Always fresh. Always delicious. Waited years for a Panda closer to home. Wish the seasonal stuff would stay around longer, but You're guaranteed to get something delicious read more

I ordered a plate of orange chicken, sesame chicken, and chow mein. I asked for chopsticks at the window. The lady told us the sesame chicken would take about five minutes. We were about to change the entree so she decided the chow mein would take five minutes as well. We pulled around and waited. After fifteen minutes I went inside. Several other people did the same thing at the same time. It took several minutes to talk to someone and get my now old food and apparently they ran out of sesame chicken. I ended up leaving more than 20 minutes after placing my order. I was not offered a refund so I ended up leaving with rice and an egg roll instead of my chicken. At that point the drink I got at the drive through was watered down and the chow mein and orange chicken was old and gross. Also there was no chopsticks in the bag. Utterly failed at customer service and never even came outside to tell us we were waiting for absolutely nothing. Definitely not coming back to this waste of space. 12/18/2019 6:53:28 PM -Drive Thru- Order: 435337. Server: Jessica K read more

Panda Express - Receipt - Chinese Near Me - Christiansburg, Virginia

I would give no stars if there was an option. I had gotten bad food poisoning from here,so bad I was puking blood. They are awful at customer service,the day I went to get my money back they acted dumb,and,told me to come back after I left my name and number the said they would call back:they never did. Today they actually gave my money back. While I was waiting for the manager,to come back with my money return: I saw the cooks in the back open kitchen handling raw uncooked food with his bare hands. No gloves(no wonder I got so sick) People,do yourself a favor... DO NOT eat at Panda. Trust me-I am a fat chick;I love Asian food... read more

The reason I give this place 5 stores is not forwards food but instead for its young attentive staff. Don't give me wrong the food is really good and was quite tasty. The staff on the other hand was excellent. They greet you with a smile at the door they're in tune communicating with each other and most impressive was how they handled an older special-needs person in the dining room. It is a cold Tuesday night with the snow coming down on the outside in just a couple people in the dining room when this person got up to leave they all greeted him and told him to be safe. The intern started talking to all of them about the weather and his concerns. They all took time to speak with him and did so with a warm smile's. I could tell how much it touched this man that they would engage with him in such away. I know eating my dinner it definitely warmed my heart to see how nice all of these young college age students were to this man. I live in Asheville North Carolina but every time I am up here on work I will deathly stop bye just from this one experience. read more

Stopped by for quick takeout dinner. Beef and broccoli with white rice. Got home to find approx 1-2 tablespoons of yucky beef with a lot of broccoli. Honestly the flavor of everything was so awful I threw it all out. Don't recommend needless to say. I ate here a year ago and the food was decent so perhaps under new management or cook? Won't be back. read more

Fast Food Asian buffet (not self service) near the NRV Mall. Map on Google link is off, at time of this review. Its next to the movie megaplex, inside the mall street entrance, Peppers Ferry side. - food came lukewarm . Much ado about not much. Chinese fare at OK prices, was busy for lunchtime but all quickly thru the order line. Egg rolls were good, the Kung PAo chicken tasty with a little kick, but only warm, lots of fried rice on the plate. No hot drinks, like coffee or tea. Bottle or fountain drinks avail. Brand new building w/ a drive thru lane too. read more

Food was great but their customer service and attitudes were terrible. Only one nice worker at the window but the person who took my drive thru order was very impolite. We tried to do the family plan off the app and it didn't work, we were told to order it on the app to be able to get the family plan, not through the drive thru. We waited and the app didn't work then went through again and mentioned it didn't work and they didn't feel the need to honor it. I feel like if the family meal is mentioned it should be able to be purchased. App wasn't working well whatsoever read more

Every time I go to Panda Express in C'Burg I am thoroughly disappointed. Each time the portions get smaller and smaller. Not once but twice, they have asked me to park around front from the drive thru because they were out of something and completely forgot I was there. I had to go back in and ask them for my food after 10-15 minutes of waiting... read more

The food is ok for fast food. Was disappointed when I showed up at 9:00 and they told me I could only get drive through service even though they close at 9:30. I do really enjoy there flavored unsweetened tea, and the staff is usually pretty friendly. So I'm only giving them three stars because I feel like that was bad customer service. read more

Pretty good food, at first I didnt like them much but they have a few dishes I like. Also a few times ive bought it and its been kinda old like it was sitting there all day and night. But when its fresh and not sitting there all day its good. read more

This was the best meal I have had in a long time. I ordered the orange chicken bowl. It was delicious. I ate it in 5 minutes and would definitely recommend. 5 stars for me! read more

Terrible experience. The food acquired little flavor and the dr pepper was so flat I thought i was brown water. No. No. No.

My daughter wanted to try the new place in town. Cars are wrapped around the drive through and the dining room is busy. My husband and I are thinking, "This food must be delicious." The restaurant recently opened so the building is new. The decor is nice. It was very busy so the dining room could have used a little sprucing up to wipe down tables and sweep up. The kitchen is wide open so you see staff cooking the food before placing it into the serving stations. We had two Orange Chicken Bowls with brown rice and one plate with Orange Chicken and Teriyaki Chicken. They were offering free samples of a featured dish. Nice touch but customers were holding up line until everyone in their party got the sample. They had to taste the sample, gab to each other about it, and then gab to the server about it. The line was long and moving slowly. The serving line was waiting on Teriyaki Chicken and Spring Rolls when we went through. The cashier and serving line people seemed confused about having us sit or wait there for missing items. One said to wait and another said to take a seat. The manager needs to train the staff on process for that situation. Our food was cooled off and rice cold by the time we sat down. The custom tea blend was not good. It tasted like chemicals instead of Strawberry and Guava. We got water instead. Orange Chicken was deep fried with a hint of spice orange glaze. Just okay. Teriyaki Chicken finally came and it was not hot either. It had so much fat that it was mostly waste. I am guessing it was chicken thigh meat. Way too much fat. The rice was cold and was actually the best part of our meal. The spring roll tasted like cold mush. It tasted previously frozen. One bathroom for men and one for women. It was a line at both for most of our visit. If you like fast food using the cheapest barely edible ingredients and have a bottle of antacid handy, give it a try. My daughter had a stomachache by the time we got home. 2.5 stars because the building is new and the staff was friendly. Only .5 star for the food. We hope others enjoy it, however, it is not for us. read more

Employees greeted us with smiling eyes, we felt very welcomed. Restaurant is beautiful inside with choice of decor and colors. Was bright and open with big windows. Everything was clean and well-kept. The tables, floors, and windows were spotless, there were no streaks or smudges, letting in lots of light. The food containers were clean and well presented. All employees seemed to enjoy working there and got along well. They gave exemplary service. Very tickled with our experience, thoroughly enjoyed our visit and the food. read more

Food was okay, not hot. I had to wait about 10 minutes before getting food. Very slow and unorganized service.

The food was fresh. I ordered a plate with chow mein, orange chicken and sweet fire chicken. Hannah was very friendly and really enhanced my experience with her kindness and focus on improving my experience. read more

The food is mediocre and they made me wait in the drive thru for 15 minutes waiting for my food.. The cars behind me were asked to wait as well. read more

Since opening I have watched this place go from great to lack luster. Dirt in the window seal. Poor customer service(taking my order while running all the way from the drive through to the register. Ice machine out of order. No carbonation in the soda. Dirty window seals. read more

An employee named jael was very rude to me and creepily asked for my number which i declined. i will not be returning to this establishment any time soon. read more

This location is the only one I've ever tried which has been twice now. The first time was pretty cool but my second visit was awesome. I knew what to expect when I walked through the door, how my meal would taste...etc. but the service is even better. Jason E was the person who greeted me, offered samples and was sincere in helping me as a customer all around. read more

Staff is friendly. Establishment was clean for the most part. Food is mediocre at absolute best. Everything I received was barely warm. Mostly chewy. Chicken egg roll was gross. read more

I ordered through the drive-thru the string bean chicken breast and veggie spring rolls when I openwd the string bean chicken breast and it was not chicken at all. The veggie spring rolls delicious. Then I called the panda express and they said to me that it is what they have and everything is mix together, I explained to her that it was not chicken in my order then she said the same thing and hung up the phone one me. I email the company and never replay it to me. It is one of the worst customer service I ever experience. read more

I was absolutely starving on my way home from errands and went through this drive-through; swore I would never go back again but I was so hungry I went there against my better judgment. The food was absolutely dreadful. They burned the wontons and the egg roll and the meat dish I ordered was not as described on the menu for there; it was supposed to be not particularly spicy; instead, it was so spicy, I could barely eat it; I had to dilute it with water and put sugar in it because it was so hot (i.e. spicy), I couldn't stand it. It was a total waste of my money and will absolutely never go back. read more

Not that great of a place you get a tiny bowl of rice and maybe 6 pieces of chicke and the online menu list general tso chicken to be told they don't carry that right now 6.77 not worth it read more

I've lived in a lot of places, and this was by far the absolute WORST Panda Express that I had been to!! The workers as so slow even when there is a huge line. They ran out of everything and told me they would bring my food out, instead it sat there for 10 minutes before I had to go and find out what happened with my food. While in line we waited so long and once we got to the front, no one came up to us (although workers were standing there). Pretty sure they had to refund 3 people who ordered things in front of us. Definitely will not be going back to this Panda Express read more