My experiences with with Panda Express has always been pretty average but my girlfriend and I stopped by this one and were extremely impressed. The cashier Ruth was extremely polite and helpful and even checked on us twice in the lobby while we were eating to see if we needed anything, which is not an experience I have had before at a Panda Express. While eating there I noticed the kitchen was extremely clean and the food was exceptionally fresh. I also noticed that an employee named Lauren was temperature checking all the food and throwing away what was not warm enough. I have never seen a fast food restaurant do this before and I was delightfully surprised. TLDR; Great customer service and food. Good temperature testing of food and clean kitchen. Would consume again. read more

I went last night and it's the worst Chinese food ever. The fried rice is dry and not tasty at all. I got the new beijing beef, which taste fine but within 10 minutes of eating some I broke out in hives all around my mouth. I eat very spicy food on a regular basis so there is no reason why I should have an allergic reaction...something isn't right. Anyway, I also got the chicken egg roll that wasn't fully cooked (the doughy layers were very visible) and the veggie spring egg rolls that appeared to be steamed instead of fried. It was disgusting! I literally threw away $11 and the one item I thought was good broke me out. This was my second and last time going there. I wouldn't recommend this place to anyone. read more

Very bad service would not recommend, there is never any food prepared it always takes 20 minutes sometimes an hour to get any type of food there are lazy teenagers working there just sitting there like its a party would not recommend this place . If u are in a rush to get somewhere and u quickly want to get some Panda Express dont go to this one read more

I have been to the place almost every week. Most of the time food is good as well as the service. Recently it starts going downhill. More than 50% of the time, white rice was undercooked and half raw. Today was the worst. My kid's meal was horrible. Rice was not cooked well and was very hard. Grilled teriyaki chicken looked like scrap that you would throw away and was charred burnt. Would like to see some improvement because we love the food when it is good. read more

Panda Express - Chinese Near Me - Allen Park, Michigan

This place has gone down hill since my last review. The vegetables were a mixture of over cooked vegetables and raw vegetables as if the cook didn't make enough and added more at the last second. The Lo Mein noodles were dry and under seasoned. Half of their selections were out. The wait time for them to replace the missing dishes was so long that customers were walking out after having set up half of their plate. And I watched as a line cook used a paring knife to open a cardboard case; then, he used the same knife to open the bag of chicken inside and used the knife on the food without cleaning it to decontaminate it. They need a new manager or head cook to establish standards. read more

I ordered online to take advantage of the T-Mobile Tuesday offer. I wasn't able to pick up my order at the time requested so I attempted to call to schedule a later time. I've called multiple times and no one ever answered. My order was placed for 11am est, it is now 4:59p est and still have not reached anyone to see how I can correct or reorder. read more

Love this place the orange chicken is my Favorite its always fresh. The staff is always friendly and helpful. Never a long wait.

I ordered online, said it would take 20 minutes. I arrived 10 minutes after the food was supposed to be ready. They had not even started my order. I then had to wait because they had to cook one of the items. It ended up taking over 40 minutes to get an order that would have taken 5 had I not ordered online. Online ordering is not worth doing at this store. read more

The worst panda express that I have been to. On 11/26/2017 I ordered the Shanghai Angus Steak and it was as tough as shoe leather. I will never go there again read more

Reasonable price for the value of food, freshly prepared in the premises which you can see being cooked behind the counter. Fast service.

I love the food and the staff is friendly except the female cook that has the dreads she's a real Bi**h

After hearing so much negative about Panda Express I found myself near one and really wanting some decent Chinese food. I didn't find it at Panda Express. The food (chow mein/string bean chicken breast) was disappointing. In fact the only thing I remotely enjoyed was the over cooked rangoon-because it wasn't sweet or crabby, only chives and cream cheese but the spring rolls were inedible. I would imagine they are the Taco Bell of Chinese food or maybe not even that good. read more

Worst customer service that I have received in a long time. I walked in with my sister and stood there, waiting for 15 minutes to have my order taken. I was completely ignored. No one could even be bothered to say "we'll be right with you". I understand it was busy, but a simple acknowledgement would have been enough to keep me from walking out and heading over to Qdoba. read more

Just left empty handed after waiting 20 minutes in the drive thru. This is the 2nd time this has happened. Get it together!

All what I want to say that after eating shrimp and rice I got a severe food poison that I had to go to the urgent care in the middle of the night it was the worst night of my life read more

The food was not bad . The spring rolls where a disaster . One thing I did not like - the servers don't wear gloves ..... so I don't think I'll be risking it again . read more

Really disgusting. Worst garbage food ever. Spring rolls and egg rolls are obviously made somewhere else, frozen and then fried. The insides were mushy and tasted like freezer burn. The orange chicken was so overcooked it was beyond crispy. It was like chewing fried Styrofoam. Rice had to be minute rice. Can't get the gross taste out of my mouth. Never again. Especially when there are such great Chinese restaurants around. read more

Love this place. I've been here a good five times since they've opened. The line can be long at times but we never have to wait long. The food is always fresh and hot. The staff is super friendly, the portions are big, and the price is great. The seating is great for couples or large groups. The place stays clean and the bathrooms haven't been dirty yet! No complaints! read more

I gave this place a shot out convenience, as I was shopping at nearby location. I had a 'carryout plate' of Beijing beef and orange chicken, with fried rice on the side. The food was warm, not hot. (The commute back to my office was 5 minutes.) There was nothing spectacular about it - as I told a colleague, "It is high-end dorm food". read more

It was my first time at ANY Panda Express. My coworkers said we should get lunch there. We did and all 3 of us are extremely happy with our orders! I don't live near this location - I work near it. But I will tell my friends in this area how good this location is! The workers were very kind and efficient! read more

I wasn't sure what to expect which was perfect because I don't have any standards for the place. I got the rice with egg in it, which I can't remember the name now and I had the option of choosing 2 things to go with it. I paired it with chicken and veggies and I'd have to say. It was alright. Veggies we good and so was the chicken I enjoyed those, the rice was what was throwing me off a little bit. I've never had egg in my rice so that was probably it. I'm not a big fan of this place, but I'll definitely give them another try. However, the location is great. Right on the hill and the exterior is what grabbed me attention. The interior was well and clean as well. read more

Food was good just cold and the vegetables were soggy...and the rice was dry ...first time eaten Panda Express maybe last time ...the restaurant is clean and well set up though read more

only giving them one star because i can't give them zero. their food is good, however, every. single. time. i come here, whether it be dining in or through the drive thru, the customer service is terrible. i don't know why the workers always have a terrible attitude. today at the drive thru the worker didn't even say a word to me. she just took my card and gave me my food and i was on my way. so rude. read more

Definitely would not go to this location again. Pressed for time I order my food online at least 45 min in advance. Upon getting there I was told it would be a wait on noodles, so of course I opt for rice. Overall, the food was noting to write home about, a lot of fat on the meat and the rice was somewhat hard. read more

do not even waste your time on this place!! the chicken is dry and hard. the rice is underdone and the pasta is raw. the service is awful. i was hung up on when i complained to the manager sara about the horrible dry food. pf changs is better. read more

I usually come to this Panda Express in Allen Park and see this particular worker named Ashley there. Today she was serving me, my mother, and my close friend. Right from the start Ashley had seemed to be in a bad mood which is totally understandable. The only thing i did not appreciate is that when my mother would ask her questions about the food, Ashley would repeatedly respond with attitude and harshness. I can understand that Ashley was in a bad mood but that is absolutely not an excuse to be rude to the costumers, ESPECIALLY not my mother. I ignored her attitude and we continued on with our order. As we got to the register there were two registers and one of them had change in them which I assumed was for my mother considering we were waiting for our change, so i took it. I then realized it was for a different costumer, I apologized, and gave the change back to Ashley. As she walked away she shook her head in disgust which was really disrespectful considering it was a mistake and i had apologized to her. However, we weren't the only ones who experienced Ashley's harshness. Other of her coworkers had then told us that they have been dealing with Ashley's attitude all day. So not only is she rude to my mother and her costumers, but she is also treating her coworkers badly! As we were on our way out the door, i said, "Bye Ashley!" who then rolled her eyes at me with an attitude. I usually never have problems with this location but the way Ashley treated not only me and my mother, but her coworkers, just made me angry and i will no longer be eating from the Panda Express in Allen Park again due to Ashley and this situation I experienced today. read more

Forgot to give us fortune cookies. I did not overpay for mediocre Chinese food to not find out what my destiny holds. Bullshit

Name on receipt is Destiney and she was very friendly. I appreciate her great customer service and she did a wonderful job.

The young man who waited on me was very polite, knowledgeable of the menu and even offered me a few samples of items I haven't tried yet. I have been here before but this was the first time I had extended interaction with a staff member. I love the menu choices and variety of options! The grilled chicken Teriyaki was so moist and flavorful and the honey sesame chicken was delicious as well, I love the flavor of honey and a little crunch. read more

You could seriously get better Chinese food from anywhere else. Service is awful and they usually don't tell you that they're out of what you ordered in the drive-thru until after you've paid for it. read more

DON'T WASTE YOUR MONEY!!!! I ordered the general's chicken and fried rice it was taste like it came out of a box or a frozen food box. The rice was horrible it tastes worse than Minute Rice which I actually like this food is just garbage $8 down the drain I will never eat here again even if I'm desperate. Even for fast food Chinese it is bad. read more

I love Panda Express - will continue to visit there for lunch whenever possible. Order is always correct, staff is always friendly, and the place is very clean. read more

I am only giving the rating that I am bc they are really clean and that is usually what I worry about when I get Chinese food from your typically carry out restaurant. Otherwise it seems like every time we go it's later on in the evening around 7-8 and the staff is checked out for the night or just not on their a game. They usually take for ever to serve us and I hattttteeee the way their line is set up. They are trying to achieve a subway type concept for efficiency but in the end they just confuse the crap out of themselves and heavens forbid they get some one ordering something with an add on or modification --- it just throws the whole line for them. Seems like they need more practice. I will return again in a bit when they get the hang of their line system. read more

Terrible experience. Told to wait five minutes in front of store because steak was out of stock, waited 20. Server came out was missing part of order, never came back out again. When I get home, the kids meals had no meat in them at all, just mushy vegetables. When I called to complain, I was told the manager was too busy to talk. Don't go here.... read more

foods good , today through the drive thru, they were out off bags to put the order in and plum sauce.

the food is terrible i will not be back not worth the money, chicken is cold some warm taste like fried skin the rice will be hot tho. the 1 star is for great location read more

I have never seen a Panda Express managed more poorly then this one here in Allen Park. As a loyal customer to Panda Express I traveled during my lunch break from Romulus twenty minutes to just complete disappointment. ALL the tables in the restaurant were dirty unless someone wasn't currently seated at one. This was 7 pm at night on Sunday May 29th, 2016 and there were NO entrees available unless you wanted to wait ten minutes, almost every pan on display was empty or old! The lady at the counter takes the first part of my order and then runs down to the end of the line. I said "I have a few more orders for you" and she turns to me and says "next time let me know everything you need all at once so I can take care of it down there". I said "Can't ask me if I need anything else before you run off?" She rolled her eyes and moments later bolts out of the restaurant and you can clearly see her on break sitting in the phone in her car. Is this how Panda Express trains their employees to react to a negative customer interaction? It was handled so badly by the young lady a gentlemen named Chris stepped in and apologized and really did a great job of calming me down. I was going to pull a a manger out of the back but I really don't want to get someone in trouble, maybe she was having a bad day? Chris handed me a free voucher as a gesture and I respect the offer but I'll never eat at another Panda Express again after this experience, I will encourage all friends and family to do the same. Great job Chris find a new employer buddy your too good at what you do to work for an employer that handles itself so unprofessional manner. read more

when i got my food the chicken was good but the side was horrible, noodles was dry and the chicken egg roll was burnt and disgsusting. and to top it all off when i opened my fortune cookie there wasnt even a fortune inside. read more

Terrible experience! I've tried to go twice since this location has opened (a week ago) and both times I was highly disappointed. The first time I tried going the sign said open, but the store wasn't actually open. This time I figured they have had enough time to get their act together so again I tried to get food here. The inside portion of the store was cleaned and locked up while only 6:30, when their sign says they are open until 9 and there was about 10 or more employees inside the store cleaning everything as if they were already closed. I decided maybe only drive through was open for some reason so I attempted that option. I was greeted with a hand written sign that said their was no rice until 6 (it's past 6 athe this point) then the friendly person comes on and asks for my order. As I start to proceed with my order the lady on the other end tells me they are in fact the out of everything except shrimp and beef. I am a huge fan of Panda Express but after these experiences I may go out of my way to go somewhere else even though I live less than a mile from this location. read more