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    Pampered Pets

    3.7 (9 reviews)

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    6 months ago

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    2 years ago

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    1 year ago

    They are wonderful, sweet to my baby, did a great job. Love the way she looked after grooming.

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    7 years ago

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    10 years ago

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    9 years ago

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    Strictly Feathers

    Strictly Feathers

    (13 reviews)

    Gwen and Lisa are terrific, and I won't go elsewhere unless they don't have it or can't get it…read more Regarding other reviewers of children, I've seen nice kids there, but I've also seen Gwen have to interrupt conversation with me to admonish young children to keep their fingers away from the cages/birds cause they WILL BITE. Instead of getting your feelings hurt, shop for an exotic bird pet with children OVER 12, and you should not have an issue. Kids under 12 should stick to parakeets. Love this place!

    My husband and I have a couple of sugar gliders and bird/cat toys are great for them. We decided to…read morestop in here in hopes of finding some good toys and/or branches for them to play and climb on. The store isn't all that big but they sure have a great assortment of birds. They all looked healthy and definitely well taken cared of. The toy section was decent however t didn't have anything that we were looking. But as I was walking towards the back of the store I found a cubby full of java wood branches. These branches are similar to what you would find at a national pet store like Pet Smart and Petco but these were much larger. Also, the prices were pretty good. We ended up purchasing a couple and our little guys love them. When we walked in the owner was there and greeted us. There were a couple of guys working in the back but they never greeted us or asked us if we needed anything. There was another lady there that was helpful and she was the one that answered any questions we had. Would definitely come back for more toys in the future and maybe a bird someday.

    PetSmart

    PetSmart

    (17 reviews)

    The staff that works here is something else. Went in for a feeder fish as a first pet and was…read moregrilled about size of our tank(mind you they have thousands of fish in a bunch of 10 gallon tanks). It's like calm down it's a feeder fish, if I want to fry it up and eat it or swallow it live in the store, why do they care lol Get over yourselves petsmart!

    I'd rate it zero stars if I could. I was in the store to buy treats. I went back to check out the…read moregrooming. They were running a Halloween special. It had marshmallow cologne, a Halloween bandana and a Halloween toy for my pup. I asked about it and was told it was $25. There was a coupon for $10 off and I asked if I could use it. I was told yes. So, I booked an appointment. She pre registered us and said my dog needed her rabies shot. I said ok, I'll get that before the appointment. No one said it had to be 24 hrs after the shot to have the appointment. I got the shot early that morning (first available appointment) and took my dog in for her appointment. I was told, "sorry it has to be 24 hrs before we can do it". I said no one told me that when I booked. I wasn't happy but I booked for the next week. On the 30th. When I went back. They were going to charge me $85 and they were out of all the Halloween items. I ended up talking to a manager who was not at all apologetic. I told him that was bait and switch and I wasn't going to pay that. I'd pay the $25. Long story short after dialogue with him which wasn't pleasant. He reluctantly came down to $40. But I was told $25 and with the coupon it would have been $15 ( I accidentally left it home). They never asked what kind of dog I had and it was there when they looked up her shot record. The manager rudely said he'd like to see me find a place to do a German Shepherd for 25$. Well I did. I didn't ask for any extras. Just the "special". I told him I even brought in some business for them by telling friends. They were not happy with the bait and switch either. They were charged more as well. They did not get the Halloween items and their appointments were before mine. I told him I wouldn't be back and my friends would not be back. He seemed not to care at all. So I won't be back and I don't recommend Pet Smart. They are not honest at all. By the way, Skylar did a good job with my pup and I did tip her.

    Aquatic Marine - Custom home with custom aquarium installation by Aquatic Marine May of 2023.

    Aquatic Marine

    (18 reviews)

    I hired Aquatic Marine to install and setup a tank in my home and was promised "magazine quality"…read more Nearly a year later, we weren't close. I became frustrated with the tank when there was no end in sight, the work was chaotic, scheduling was near impossible, and I discovered that even after paying for routine maintenance none of my equipment had been properly maintained. I decided it would be easier to just start over with a smaller tank, so I gifted my larger tank to the owner, Kinny Parrott, and purchased a much smaller tank that I thought would be easier for them to actually finish and gave them a chance to live up to what they had promised. He and his service manager agreed with no hesitation to store my equipment and livestock until the new tank was cycled and ready to be setup. Instead, they misplaced half my livestock and his service manager came by one evening without any notice and dropped the rest of my fish into the tank before it was cycled and my gem tang and yellow tang both ended up dying. I sought out help from the store to try and save the rest of my fish, and an hour later, received a call from Kinny stating he was firing me because I was bad-mouthing him to his employees which was not the case. He lacks professional courtesy and the skills to deal with any sort of conflict and is one-sided in his beliefs. His communication style is quite aggressive and dismissive, which makes it hard to have an open and honest conversation with him. He proceeded to yell at me and told me that they would not be doing my install anymore and he was not going to return any of my equipment. He threatened us with attorneys and blamed me for being "too hands on with my tank" and said I had unrealistic expectations. He yelled at me on 2 different occasions using me as a scapegoat for both his personal and business issues and never offered an apology for unleashing on me. For months, he had told me that his service manager was overloaded, overworked, and on the verge of burnout and promised changes that never came. When our relationship ended, I was left feeling like their internal problems were passed onto me and I was fired as a result. When I got upset over being fired for no reason and him holding my equipment hostage, I got mad and Kinny proceeded to tell my wife that I must be bipolar. He finally agreed to return a fraction of my equipment after a battle, and several parts were still missing. He still has thousands of dollars worth of my equipment in his possession not including the tank. After gifting him a new tank, purchasing another tank without asking for any sort of discount, and spending thousands of dollars at his store, I was left feeling incredibly taken advantage of. I could go on and on about the customer service, problems that occurred during our time together, and retracted promises, but am hopeful that this brief glimpse into my experience will help prevent someone else from being lied to and taken advantage of. I had been warned about getting involved with Aquatic Marine, and looking back, I wish I had heeded the advice.

    The whole staff was super friendly and knowledgeable. They had a great selection. Brennan was…read moreespecially helpful and knowledgeable. I would recommend this place to anyone looking to purchase fish/accessories/tanks etc. Brennan top notch 10/10 employee!

    Pampered Pets - petstore - Updated May 2026

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