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    Petco

    2.4 (32 reviews)
    Closed 9:00 am - 9:00 pm
    Updated a few days ago

    Services - Petco

    Bath and groom only

    Full grooming

    Pet haircut

    1 More Service

    Private dog training

    Petco Photos

    From this Business

    Recommended Reviews - Petco

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    Reviews With Photos

    Apollo

    -10. Stars would be a more accurate rating. I took the family's new puppy to Petco for a rabies vaccine and scheduled him for grooming the next day. Upon taking him back for grooming, the associate refused to take him. The paperwork I was given at the time of vaccination was missing something. He was wearing the tag given him at time of vaccination. The associate was rude and accused me of taking his tag from another dog. She could not help me contact Vetco to acquire document correction. We are a multi-pet household and we will never patronize again.

    Rain likes shopping at Petco for his Hamster
    Dionne F.

    My son Rain loves shopping at Petco each week for his pet hamster. We have sign up for the pal rewards program at Petco, were we earn points to buy food, toys and housing items for his pet hamster. Petco has amazing friendly staff, Alex she always make us feel welcome each week at Petco. This is my son first pet; he got her as a gift on Valentines Day. He named his pet hamster, "Sandy Honey Fields" she is a Syrian Hamster. Petco has a huge selection of items for hamsters; they have an entire aisle with amazing products for hamster care. Thanks Petco, for helping my 11 year old take care of his first pet.

    I stopped here a few months ago. Our regular stop for food was out of the brand our puppy enjoyed at the time. I was immediately struck by how friendly the staff is. Risking leaving out a name: Jess, Madison, Ariel, Allison, Sky, and Chey are all incredible (I know I'm forgetting the other guy's name). They're always so happy to see our two little monsters. Jess, in particular, has created a lifelong attachment with our little girl. It's definitely not the biggest pet store in the area, but they make the best of their space. We've been taking the older of our puppies there for grooming and training. Laura has done a great job of communicating with us and helping us make our 8 month old girl a happier, more balanced kid. Dez--there aren't enough good things to say about her. Our wild little mama is an absolute handful, but she loves Dez. Her haircuts have been phenomenal; we haven't experienced the all-day waits that can be common with grooming; and, our girl is always so excited when we drop her off and pick her up.

    Sent too small. Refused to exchange

    I was first disappointed a few months ago when I took my 2 large dogs to get groomed. This is quite a chore. When I went to check them in I was told they weren't booked. I showed them on my phone where they had been booked. They said it had been canceled. I did not cancel it! So I decided I would take my boys elsewhere. I had ordered my large dog a large harness $50. It was delivered on time but when I went to put it on, it was a medium. I finally found time in my very busy day to try to exchange it. Tags still on. I didn't get a paper receipt. I told the young man I ordered it through the app. He looked it up by my phone number and said because it had been more than 30 days there was nothing they could do.

    Wyatt B.

    GROOMING: Excellent groomers! They always do a great job and are very sweet with my dogs. Reasonably priced too!

    Grooming report
    Hailie A.

    Today was my first time taking my dog, Ollie, here to get groomed solely because it was the place that had the soonest openings. This was also my first time asking for a full haircut rather then just the sanitary trim bc I like his long hair but figured he'd get too hot now that it's getting warmer. I'll admit that they took off a little more than I was expecting, BUT I still think he looks so stinking cute!!! I love his short haircut so much. He looks like a little bear. Additionally, Ollie is a rescue so he is usually very nervous and skidding around new people but when I picked him up he was all over Alexis and looked so happy, so I know they handled him well. Alexis also wrote a sweet little note on his "report card" and offered me a coupon! I couldn't be happier. Thank you PetCo and Alexis for the awesome experience.

    I came to this location early this morning to buy a leopard gecko that I have had my eye on for about two weeks now. All I had to do was save enough money to buy his enclosure. Then I went to the store, and was ready to buy him, then a blonde woman took him from his enclosure held him by his tail and swung him around and placed him in her hand. He is SUFFERING with stuck shed and severe lethargy. He's not eating. I also did not see a water bowl. There were twelve bearded dragons in one enclosure. They refused me supervise even though I have everything to help this gecko. The best interest is never on animals here. Never go here. I will give them hell.

    Random chunk of hair out of his head

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    4 months ago

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    7 years ago

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    5 years ago

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    5 years ago

    Waited and waited at the checkout for someone to come up. 4 minutes later, someone finally came to the front.

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    9 years ago

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    Ask the Community - Petco

    Review Highlights - Petco

    Love the location in Farragut I have taken my dog Sam there for the last 5 or 6 years to be groomed.

    Mentioned in 2 reviews

    Read more highlights

    Royal Bark Social Club - Kobe after!

    Royal Bark Social Club

    (11 reviews)

    Great experience and service. Answered their phone. Called back when needed. Everyone there is a…read morewonderful dog friendly person. We had our mixed terrier Sammy groomed and bathed. Very fair price. We will be back. Thank you!

    WILL NOT BE BACK. I just moved here and wasn't able to get real world recommendations so I relied…read moreon yelp to help me find a spot for my dog. I was told that my dog WOULD NOT be allowed in "group play" being that he is over 7 months and not neutered. I took him to the vet to get the vaccinations required to be at daycare. At first I was happy to hear that an accommodation could be made for my dog to interact with humans and get out for some potty breaks. I only needed 3 hours to take an exam. I brought in his breakfast and came back 3 hours later to get my dog. When I walked in his food was still out in the lobby.... The employee or owner (unsure) who greeted me asked who I was there to pick up. I told her my dog's name and she said "wow he hasn't been here very long. I haven't gotten a chance to meet him yet." I thought that was bizarre... then what was he doing? 2 days later I received his "report card" which included the photo I posted below. My dog was in fact in group play. Not only could he have gotten another dog pregnant... he came home with kennel cough. Another vet bill later he is okay.... But still. What on earth are they doing in there? How many other "accommodations" are they making that aren't kept?? Maybe another dog didn't need to get a bordetella vaccination and that's how mine came home with it? I don't know but a 30$ stay for 3 hours (including the price to just make an account) plus over $300 in vet bills later. I'm not happy and would never recommend this facility to someone. I truly hope no one came home with puppies because I know that is a lot more than $300. PSA if your dog stayed here on July 14, 2025 they may also have kennel cough or be pregnant.

    PetSafe Village

    PetSafe Village

    (21 reviews)

    I cannot understand the five star reviews for this place, I can only think the reviewers do not…read moreunderstand that there are much better boarding options out there upon which to set their standards. This is a GLORIFIED SHELTER. It wasn't at all what we were expecting and we actually feel pretty guilty for leaving our two puppers here. We definitely won't be bringing them back. We got the "Luxury Suite" and requested they be given toys for their stay (you click the options when you use their obligatory curbside pick up. You are not allowed inside to see where your dog is staying. This was a RED FLAG I wish I'd paid more attention to). We used the Live Webcam sporadically through their stay and saw they were never given any toys! None! Not for nearly two days! They just laid there, bored out of their minds. I'm not sure how they are selling the "luxury" part of this scam, either; your dog is staying in a shelter-like kennel, surrounded by other dogs. Potty breaks are very spaced out (5 hours apart) and minimal--they weren't let out after 4:00 PM!! I am completely flabbergasted at the services offered, their stay in no way reflected what we were led to believe our pups would experience. We got our pups back and it was clear they'd also had minimal human contact the entire time we were gone; we watched on camera during pick up as they went crazy for attention when someone came to pick them up (not at all characteristic of them). They stank like a shelter and have diarrhea and are exhausted from not sleeping (surrounded by constant barking the whole time, just like in a shelter). It's as if we took them to the Animal Shelter for the weekend, not the resort-style experience we thought we were purchasing for our fur babies. Our dogs were there for less than 48 hours and it cost us almost $250!!! We were quoted a price MUCH lower when we dropped them off and they didn't apply our veteran discount, even though we discussed it on the phone. USE ROVER.

    I've been taking my pup here for day camp, boarding and grooming since April 2019. I found it to be…read moreone of the nicest pet facilities in Knoxville -- it's very clean, there's decent outdoor space for the dogs and it looks nothing like a shelter. For day camp, the dogs get two, hour and half play periods (separated by size) which might not be enough if you have a young dog with a lot of energy, but of course it's better than nothing. Camp spaces can fill up really fast; one of my biggest gripes with this place is that you really need to book in advance - especially for Friday spots. If your schedule stays the same and you know it in advance, then it shouldn't be a problem for you. However, that isn't the case for my husband and I. Because we need to book week by week, we are often unable to use Petsafe for day camp and have to use a different place. As for boarding, there's no where else I'd rather leave my dog for a weekend or long trip. Again, the rooms are really nice and they offer lots of different options, with add-ons like special treats. I love the webcam for checking in on my pup too. One thing I don't like is that there is no camp on the weekend, so no interaction or play time with other dogs. I usually pay extra for my dog to have a VIP season aka one on one time with the attendant so he doesn't get too bored. I also don't like that you can't call on the weekends to see how your dog is doing. In general, the phone system is so bad there that often you have to call multiple times before you get through. It is easily my biggest frustration with the place. Finally, the groomer is great. She's given my dog the best hair cuts he's ever gotten. So overall, you can expect to have a good experience here. I know my dog loves it and I know he's in good hands whether I'm at work for the day or traveling for the week.

    The Southern Gentleman - Vendor consultation
 Contract negotiation
 Set up coordination
 Break-down and clean up

    The Southern Gentleman

    (3 reviews)

    Roy is truly one of a kind and always my first call because he's simply the right person for any…read morejob. His professionalism, kindness, and prompt service consistently go above and beyond. He treats you like family, and his genuine passion for helping others shines through every interaction! Highly recommend Roy for the job, and if he is not able to accommodate your needs, he will be sure to find you the right person who is!

    I am sooooo glad Yelp brought Roy to my universe! We live on the west coast and recently bought a…read morehome outside of Knoxville near Norris Lake. I found it necessary to get creative with some logistical plans and unfortunately sending a clone of myself to get things done wasn't an option. That's where Roy came in! We are excited to host thanksgiving dinner in our TN home, however, we are going to be arriving the night before . The thought of flying across the country with our dog and my mom, having a 2.5 hour drive from Nashville to Knoxville AND then doing all the shopping for the meal, the food prep ect....just really sounded like ALOT! I discussed my idea for a plan with Roy about 2 weeks in advance. I placed an online pick up order for groceries and the Sunday before Thanksgiving Roy picked up the order , drove it 45 min away to our home , put the perishables in the fridge and arranged the pantry items on the counter. It feels so good to know we are going to arrive with that big task already taken care of. Roy and I chatted on the phone as well as text and through those communication I felt really good about him being a nice, intelligent and dependable guy. The cost of his service was IMO reasonable and fair. I've always been a fan of creative entrepreneurs and I hope this review helps send Roy some more business. If I could give him 6 stars I would!

    Petco - pet_training - Updated May 2026

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