We have been using Birchwood for over 7 years now. They are very affordable, and they take very good care of our dog. Dave, the manager at Birchwood, strives to make sure the customers and animals are happy. read more

This crew is great! David loves his fur babies. His staff is great. Very attentive and conscientious about their care.

I would like to take a moment and review Birchwood Kennels. I have not boarded any of my dogs in years. I called a couple of vets, including my own, to make a recommendation and they recommended Birchwood. They are precise with their instructions and the paperwork was online. The day of drop off went smoothly. They had it down to a science. You pulled around the area and they came out and got the dogs unloaded. I was in and out in no time. Picking up the dogs went just as easily. I highly recommend Birchwood and plan to use them in the future! read more

First time here. Took my schnauzer that looked like a fluff ball came back looking great like a totally different dog, now looks like a schnauzer. Very happy with the results read more

I highly recommend Birchwood Kennels. We have used them for years, and have always had a positive experience. David and the staff are so easy to work with. They never hesitate to call if they have any questions. They know our dogs by name, and are always excited when they get there. We recently had our schnauzers groomed there as well, and they did an amazing job. I definitely will be recommending them to family and friends. read more

We have left our dog here several times. They are very nice and helpful. They send pictures to us, of our dog while we are on vacation. My dog is very picky. He would only eat cat food, when we first started leaving him here. They introduced him to cottage cheese, he eats it along with a few other things, now. They do a great job with hair cuts, too. Dave is the guy that runs this place. He is super friendly. read more

Birchwood Kennels - Kaine -Before hair cut - Pet Sitting Near Me - Powell, Tennessee

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Wonderful boarding and grooming! Siren did a wonderful job grooming both of my terriers and Dave is always welcoming and friendly!

I would give this place zero stars if that was an option. I have two dealings with this place and not only will I obviously never use him again, I warn people to run away as fast as possible. Our latest example was my girlfriend took her dog for a two night stay as the owner indicated you must pick up the dog by 5:30. She returned around 7 and I called to see if we could pick up the dog since we returned faster than we thought. We even agreed to pay for the 2nd night even though we would be picking him up. The woman I spoke with said she didn't think that would be an issue and she would have the owner call us in a few minutes. I told her we lived literally about 1 mile away and they were obviously working as I could hear dogs in the background. The owner called back a few minutes later to my girlfriend and made some lame excuse about his checks were locked up for the night. First of all, we would not have even been paying with a check and we could have pay cash or credit. I'm not sure if he was just too lazy to walk 10 feet from his house or what this guys deal was so we had to leave our dog overnight. I hadn't realized that my parents had a very bad experience with this place a few years back with our dog. Even on his voicemail, this guy sounds like a complete jerk. It is probably good that I was not there when we picked up the dog or I would have had some choice words for this power tripping, jerk. PLEASE TAKE YOUR BUSINESS AND SPREAD THE WORD TO YOUR FRIENDS. If he treats his paying customers this way, I shutter to think how he treats my dogs. Good riddance read more

I was traveling and needed a place for my dog to stay for 10 days. This was the best rated place, looked it up and booked it. Though I was nervous as it was the first place for my dog to stay that wasn't a family home, he sure seemed so happy when I dropped him off and picked him up. He will be staying there anytime I need to travel as I know he's happy, well cared for and loved. read more

I have been taking my dog here for about four years now. I have had nothing but excellent service and communications. My dog was a new rescue dog and in her first trip away from me was anxious and chewed their gate rope into. Dave was great about it and worked with her to relieve her anxiety. Additionally about a year ago my home was broken into in the middle of the night and my non-aggressive dog ran him out ... so do you think I would leave her with anyone but the best care? Try them out!! read more

Birchwood Kennels - My girl sleeping with her fav toy - Pet Sitting Near Me - Powell, Tennessee

I've had the pleasure of living in Memphis, Nashville, and now Knoxville over the last several years, and I can say that Birchwood has been the best kennel that we have found in Tennessee! When we moved to Knoxville early last year, we needed a kennel for our Puggle. A friend highly recommended Birchwood to us, and now we would not think of taking our dog anywhere else. Rob (owner), Dave, and the rest of the staff there are top notch, and you can tell that they truly care about every one of their "guests." Our dog absolutely loves Birchwood and the staff, and this has been the only place we've found like that. On commenters that have left less than stellar reviews, I would say that Birchwood's pricing is extremely reasonable, and it has been very much in line with pricing policies (weekends/check-out times) that we have seen in our experiences across TN. For the quality of service received, I honestly expected to pay more. Also, I know that there are 2-sides to every story, so an angry comment or voicemail recorded and posted on the internet may not tell the complete story. The owner (Rob) and staff (Dave & crew) have been nothing but exceptional. I feel like if I ever did have a concern, I could easily discuss this with them in person, and we could resolve it quickly. That's what I look for in great customer service, and that's what I get at Birchwood. Again, as someone relatively new to Knoxville and not new to kennels, I would highly recommend Birchwood Kennels to anyone that cares about their dog! read more

I have had my Maine Coon of 12 years stay here for almost half her life while I travel quite frequently, as I don't feel comfortable leaving her at home by herself. My cat is the most important thing to me and I would not even consider letting her stay anywhere but here. I was a little anxious when I first let her stay here for a couple days, as she is a very meek and shy kitty. I called several times during her first time there to make sure she was doing okay, and the owners, Dave and Rob, where nothing but accommodating! They were more than happy to talk to me and they let me know about her days there and how she was doing. She came home and she didn't seem scared whatsoever despite her rough ride there. Over the years I kept boarding her there and she has gotten very familiar with them. Recently, we got another Maine Coon kitten and boarded him for the first time. I was very worried about him and how he would do with it being his first time in a new environment. Again I called several times during my trip to make sure he was okay and Dave even sent me pictures of both of them! They both looked very happy and taken care of. He was perfectly fine when he got home and they said that he even made friends with some of the other cats! Another thing to also consider while boarding cats is where they're kept in the kennel. Some kennels I tried before I found Birchwood put the cats too close to the dogs. That's not something I felt comfortable with, so when I found out that Birchwood keeps them in a separate room from the dogs, I felt much better. This kennel provides nothing less than exceptional service and pricing, and is very personal with you and your animals. If you or someone you know owns cats (and dogs of course) definitely consider this kennel. read more

Rob and Dave have always cared for and spoiled my many dogs. They love to go. They are excited to come and always come home happy and safe. We love it and they go beyond to help. Lisa Worthington read more

I have nothing but great things to say about Birchwood. I have 3 dogs and they treat them so well! Our Malinois had a cut on her foot when I dropped her off to be boarded and they took good care of her. Knowing how hyper she is, somehow she got out of her cone and chewed out her stitches. The staff called and notified me, took her to the vet, and even got her a puppacino on the way back to the kennels! My oldest dog is very people shy but they took great care of him and he loves the staff! Every time I board them they send me videos of him during play time just loving on the handlers. Honestly a great place with great people. I never have to worry about my fur babies when I leave them at Birchwood. read more

I was so nervous to send my dog with his hip issues among other issues, but they worked wonders despite his mats and treated him with gentleness. He looks adorable and I'm so grateful to have found such a great place. Thank you to Ashlyn and Tonya(groomers) and Dave (manager) So so kind to both myself and my baby!! My first call was met with kindness, information, and gratitude. They called me multiple times during grooming to keep me informed and updated, which I appreciated so much! I WILL be going back! read more

Dave and staff are amazing! My furbaby is a regular day camper and occasional overnight camper. They love him almost as much as i do. Dave even answered the phone one night at 9 pm to help me with an emergency. They have become part of our family. read more

Used this place for the first time when my dog needed a last minute overnight stay. They were very nice people, and the facility seemed lovely. My dog seemed happy and familiar with the kennel staff by the time I picked her up, which makes me feel like they must've been sweet to her. She even got to run around their fenced-in yard for some extra play time. AND they offer Sunday pick ups! Overall, I trust that my dog had a good stay here, and I will recommend them. The 2 things that were slightly off to me are that she came home with a strong smell of baby powder (no biggie-dogs get smelly, but it was just a little much), and she had been fed the full 3 cups of food I brought her even though I asked them to only give 1 cup/feeding during a 2 feeding stay (also not a huge deal). read more