Great experience and service. Answered their phone. Called back when needed. Everyone there is a…read morewonderful dog friendly person. We had our mixed terrier Sammy groomed and bathed. Very fair price. We will be back. Thank you!

WILL NOT BE BACK. I just moved here and wasn't able to get real world recommendations so I relied…read moreon yelp to help me find a spot for my dog. I was told that my dog WOULD NOT be allowed in "group play" being that he is over 7 months and not neutered. I took him to the vet to get the vaccinations required to be at daycare. At first I was happy to hear that an accommodation could be made for my dog to interact with humans and get out for some potty breaks. I only needed 3 hours to take an exam. I brought in his breakfast and came back 3 hours later to get my dog. When I walked in his food was still out in the lobby.... The employee or owner (unsure) who greeted me asked who I was there to pick up. I told her my dog's name and she said "wow he hasn't been here very long. I haven't gotten a chance to meet him yet." I thought that was bizarre... then what was he doing? 2 days later I received his "report card" which included the photo I posted below. My dog was in fact in group play. Not only could he have gotten another dog pregnant... he came home with kennel cough. Another vet bill later he is okay.... But still. What on earth are they doing in there? How many other "accommodations" are they making that aren't kept?? Maybe another dog didn't need to get a bordetella vaccination and that's how mine came home with it? I don't know but a 30$ stay for 3 hours (including the price to just make an account) plus over $300 in vet bills later. I'm not happy and would never recommend this facility to someone. I truly hope no one came home with puppies because I know that is a lot more than $300. PSA if your dog stayed here on July 14, 2025 they may also have kennel cough or be pregnant.

We just picked up our two kitties, Charlie and Bella, from Smoky Mountain pet resort and we…read morecouldn't be happier with their care and service! Charlie is a special-needs kitty that requires daily medication and a special feeding regimen. Jen and her staff were able to accommodate his needs and Jen kept me up-to-date on his status while I was out of town. I will be using Smoky Mountain pet resort every time I need to board one of my kitties. I highly recommend them without reservation!

This place is absolutely awesome. From the moment I called to the moment I walked in the staff were…read moresuper friendly and nice. Everyone I encountered really enjoys working here and loves dogs. Highly recommend!

Michelle is awesome! One of the best! I only use her for nail trim but she does the best job…read morecompared to many others I've tried. She actually gets them short enough where others have not.

I had my dog boarded at the dog stop maybe 4ish times. What I initially liked about it was the add…read moreons they had. My dog can't play with other dogs so I liked that he got to do something fun each day. One time I picked him up and he was covered in pee - which tells me they were not giving him enough chances to go to the bathroom. Not to mention, he was supposed to receive an exit bath which clearly didn't happen. I had to throw out everything and immediately come home and bathe him. They also forgot to send home his medication. I spoke with the owner, he apologized and offered a free exit bath next time. Since they still had his meds I decided to give it one more chance. I dropped him off for boarding and when I went to pick him up no one was at the front desk so I waited. I could hear someone screaming in the back and loud banging noises. Finally she came up to the front desk sweating and looking disgruntled (like she was just yelling at dogs). She saw my face of shock and she put on a smile and was overly nice and complimenting me. She went to go get my dog and when she was in the back she AGAIN started yelling and banging on something telling the dogs to "shut up!!!" I got my dog and left asap. She is not the type of person you want to leave your dog around - her anger towards them was scary. Dogs bark - that's just how it goes. There was nothing to make me believe the dogs were doing anything wrong other than barking because she was primarily yelling at them to shut up and be quiet (as if that would help). DO NOT BOARD YOUR DOGS HERE! You have no idea how they are being treated and if she would do that knowing someone was standing right on the other side of the door - what would she do when no one is watching?

I was quoted $65-$75 for full groom for 7 pound Yorky poo. I know it's my own fault that I thought…read morethat it would be on the lower end of the $65-$75 quote, because he has been groomed before, was not matted or dirty, he's very good and it doesn't take long to do him. When I picked him up, I was charged the $75 rate plus tax which was 81 something and when I said why so much he said "well we quoted you it's $75,,,, plus tax ,,,,Tennessee tax is 9.25% and that makes it $81." Thank you, sir. I had no idea. He was catty, which is totally not necessary from the owner (he said) and the person taking your money. While I was waiting for my dog, I walked around and looked at some of the merchandise, and everything was dusty ~ on the shelves, the jars of merchandise, everything. It was pretty dirty in there. The machine where you run your card had dust all over it. I understand it's a dog place, but you can dust off your credit card machine and especially the merchandise if you want customers to buy it. All in all, the haircut was OK. And his nails had been clipped and maybe buffed because they were not sharp and ragged like another place we visited. Did not leave feeling good about this place. Note: I have no problem with the tax or the Revenue service! Re-read the review ~ or don't. But don't make it out like I am complaining about the tax. My issue is the price ~ BEFORE tax ~ and the attitude of the employee and the lack of cleanliness. To reiterate ~ even though I was quoted $65 to $75 for my dog, I should have known they usually don't charge the lower amount. Done.

ABSOLUTELY THE BEST VET IN THE AREA--- WITHOUT ANY RESERVATIONS…read more Dr. Russell is fabulous, the staff is exceptional--we moved here 3 years ago-- started out using a local competitor on Cumberland Gap road-- very unhappy with their "we're here for the money not the animals" approach--but Dr. Russell was the BEST-- when we moved to Russell-- they saved our baby from a gastrointestinal infection-- and over a weekend Dr. Russell visited personally every day-- and gave us twice a day updates on her. Nothing but goodness here!

I've always liked taking our pets to Dr. Russell so much that we drive an extra 5 miles to get…read moretreatment for our pets.

Fantastic staff, Went above and beyond to care for our boy Booker. They even sent a couple of…read morepictures of him without our asking for them. They told us they send photos of your pet every day anyway. He also enjoyed some great Christmas cookie treats they made. They said everyone loved him and he got along well with all. More than happy with their service and care. Would highly recommend them for anybody's cat or dog.

this is the only place my dog drags me into! She loves it, and gets play time with other dogs.read more

She did an amazing job on my puppies first cut!! We absolutely love it. She was also super nice and…read morehad a reasonable price!! We will definitely be coming back :)

From the owner: Petsense provides professional pet grooming services tailored to each animal's unique needs. The…read moresalon offers breed-specific cuts, luxurious baths, nail trimming, ear cleaning, and gentle de-shedding treatments. Experienced groomers work with dogs and cats of all sizes and temperaments in a calm, welcoming environment. Each grooming session includes a thorough health check to ensure pets look and feel their best. From routine maintenance to special occasion styling, the team delivers personalized care with patience and attention to detail.

We have been bringing our dogs to Just Fer Paws for a very long time. We have peace of mind…read moreknowing our dogs are well cared for!

Called for pricing and this guy "John" was a total dick.. condescending and talking down like I'm…read moresome sort of idiot. Acted like it was a total imposition to answer the phone. Hard to want to leave your dog with someone who can't even be polite over the phone. Wonder if he's this mouthy face to face ;) Update: it's not asking for the weight that's rude, I told you the weight, it's you being a raging asshat like I've inconvenienced your day by inquiring as to a price. You responded with more attitude than a 16 year old pubescent child told to clean their room. Go ahead and downplay it here for everyone else, you and I both know damn well EXACTLY how you acted on the phone. Apparently this isn't the first time..and you still haven't figured it out..apparently Briley C had the same problem 6 years ago seeing her review ;)

The dynamic duo owners and friends have taken their 13 years of Veternary expertise and opened…read moretheir own Spa for animals. They have a FB account and are open Monday to Friday. I just moved to the area and they were able to schedule my precious Shitzu Poodle mix right away for a much needed grooming. The spa is clean and well organized. I was on time, they took me immediately and explained the process of spa stages. Both ladies were so kind, positive and sweet. They told me 2.5 hours and my sweet baby would be ready. The grooming price for her (12 pounds of love) was $48 cash. This includes a bath, conditioning, ear pluck, nail trim and anal gland excretion. I was called within 2 hours and headed back to pick up my baby. She looked amazing and was immediately scheduled for a second booking in two months. I observed the other four legged clients and they were well cared for and treated with extreme kindness and patience. Let's support these two ladies making a dream come true, starting their own business and providing excellent service for our fur-babies!