After working with Steve about a faulty pump, we were able to reach an outcome that satisfied both…read moreof us. I like working with Steve. He has a calm demeanor and willing to satisfy his customers. Kenny and Dillon are huge assets for Steve. They are his service men. I would recommend this company

I had a good experience here. After going everywhere to try and find the right pool parts to fix…read moremy filter. I was suggested to try out this place by Dolphin Pools. They said this place would have the parts. And they did! I was very impressed by their part department. Very nice guys. They seem really busy. But they had great customer service.

Please be very cautious using Sunnys Pools & More recommended installers. They recommended CP…read moreQuality Pools. Our 3-5 day install turned into a 3+ month install that ended with an incorrectly installed collapsed pool. The installer did purchase a new pool but wanted to charge $700 to remove the collapsed pool. Grateful to have found Poolfection that did an outstanding job removing and installing the new pool. Sunny's Pools & More did nothing to assist with the nightmare we went through. It's my understanding they are still recommending this installer.

We had a great experience with our sales rep Chris who explained all about the different types of…read morepools, filters and heaters. We chose to buy the Aquasport 52 oval pool 15x30. This pool can be installed above ground, semi-in-ground or fully in-ground which is the option we chose. His recommended installers, The Pool Guys, did a great job on the installation. They were both on time and stood by their quoted price. We recently visited Chris to share some photos of the completed installation and to have our water tested and he once again gave us some great information on the closing of our pool for the season. He also gave us a nice discount of some of the needed supplies. I would highly recommend Sunny Pools for all your pools needs. Might be visiting soon for a new hot too.

We have had problems from day one. The lines they installed to auto fill the 35,000 gal pool leaked…read morefrom day one. The owner said he would be here to oversee the project and never came to supervise. Many other issues with the pool and equipment we were sold and did not need.

Easy in and out. Best customer service I've ever gotten at a pool store. Everyone seemed very…read moreknowledgeable and knew where to direct my girlfriend and I. Highly recommend coming here!

We had another company come out to fix a leak. They "fixed" it and within a day it was still…read moreleaking. They didn't seem to want to come back. So we called Glenn's and they came out within a week. Ken was very knowledgeable and found the source of the leak right away! I wish we had called them first! Also, their prices were very fair.

Initial service 8-4-25, here we are 11-11-25 - 3 months later, 4 service calls later with various…read moretechs, and I still have an inoperable hot tub with 2 gaps at the filter.... but they're still "waiting on a part" from Dreammaker........

We ended up buying our hot tub from here and couldn't be happier! Very informative staff gave us…read moretons of information and never felt pressured to buy. I highly recommend them!!

Customer service for repairs is awful. No return phone calls,horrible communication. There are much…read morebetter spa dealers out there. Buyer beware if you need repairs!

Terrible follow through with sales. I repeatedly asked for guidance in preparation of installation…read moreof a swim spa. They refused to work with me and caused a host of issues which cost thousands of additional dollars that could have been avoided if they worked with me. They basically took my money and ran. Definitely go elsewhere.

Everyone is very helpful. They also have great deals all year long. I never feel any pressure. From…read morehot tubs to patio furniture they really have it all.

Beware! This customer markets an sells Swim spas, but…read moredoesn't service them. Take my advice from someone who has tried all summer to get them to come out for a pipe leak. Technician did come out, said it was an easy fix, left panel off, and filter out and never came back. I gave them a 1 for answering phone but please do your self a favor and go somewhere else for your swim spa!!!

I've had a horrible experience from this store from a swim spa I bought at the Detroit Hot Tub show…read more2 years ago. My tub has never worked right and they just don't seem to care. Multiple calls, multiple excuses. I finally ended up getting in touch with Master Spa who got me in touch with a service person in Cadillac, MI. I live in Plymouth, about 3 hours away. He's the only person that will work on my tub. It's cost me too much money and time, it's not worth buying from a store that won't service what they sell.

People have a tendency to only post bad reviews so I decided to post our good review. We love our…read morepool that was installed last year. Kathy and Kerry and the rest of the staff have been extremely nice to us and greet us with a warm welcome whenever we are in the store. Melissa, DJ, and Ramone have especially went over and above for us! The few minor issues we have had have been taken care of in a timely manor. They are a large pool company and seem to fix the big problems before the minor issues. Which is what they should do. We purchased a Inground pool and hot tub through them and we are extremely happy! A few of our neighbors have also went through wind surf and sail and I know they are also very happy. Another neighbor just signed up for next year! Thank you wind surf and sail for our back yard oasis and all the memories that have come with it!

I highly recommend using Wind Surf & Sail if you want an in ground pool! My wife and I started…read morelooking to have one installed in June. The 2 other companies we called never showed or didn't return our calls. Kathy got back with my wife right away. Keri came out a day later and spent over 1.5 hours going over everything that would happen. This was late afternoon after working on an installation all day and we had just inquired with no commitment of hiring them. They're a married couple who have been doing this for over 30+ years. Kathy handles the store and paperwork while Keri manages and installs the pools. We had more questions after the first consultation and Kathy would get back with my wife on the answers right away. We decided to hire them and initially chose to start at the beginning of September. We later changed it to the beginning of August with no push back from them. Our pool was finished within 6 weeks and would've been sooner if not for a week of rain. Throughout the whole process Kathy and Keri would always respond quickly with any questions or requests. The biggest advantage with going with WS&S is the experience these 2 people bring with the amazing staff. After reading a few reviews I can't help but think folks forget how complex owning and have a pool installed can be. Kathy and Keri are still answering any questions we have and we couldn't be happier having choose them. As a Military Member I value honesty and integrity, Wind Surf & Sails owners and Staff are 100% professionals!

Jene is probably the worst sales man we had to deal with…read more Very rude and with attitude. Will not go back.

Great customer service! Awesome choices! I will be returning for more summer items! Bought our…read morecottage sectional there!