I'm extremely disappointed and hurt by the way my family was treated at both the Livonia and Troy…read moreRec Centers. My son met the 42-inch height requirement and has safely enjoyed similar attractions before, yet we were still made to feel uncomfortable and singled out throughout our visit. What upset me the most was watching my son cry after getting hurt, and instead of showing concern or compassion, staff looked at him, walked away, and laughed with another coworker. As a parent, that was heartbreaking and completely unacceptable to witness. No child should ever be treated with such disregard, especially when they are visibly upset and crying. Throughout the visit, my children both older and younger were watched excessively, which made us feel targeted instead of welcomed. As a Black family, the treatment we experienced raised serious concerns about bias and discrimination. I fully understand the importance of safety rules, but rules should be enforced respectfully and equally for everyone. Families come to these facilities to feel safe and enjoy time together, not to feel humiliated, ignored, or judged. I will be contacting the district and administration for both facilities to formally report these experiences and seek accountability. I hope steps are taken to ensure no other family or child is made to feel this way again.

I've lived in Troy for a year and didn't know about this wonderful location…read more I came here to participate in a book fair to promote my CISSP book I didn't realize there was a pool here, weightlifting, computers, classes and more! I'll be back

Over priced and not even half the size of powerhouse but twice the price. Management is also…read morehorrible, personal trainers here don't know what they're talking about ether

There are some GREAT THINGS about Lifetime and some not so great...First the Great. They are very…read moreclean and have all the best equipment and lots of pools to frolick in. The Service is decent. Here is the Not-so Great..I pay well over 200 a month for both my wife and myself....OVERPRICED..thats 2500 per year...talk about inflation. I am over 65 and asked about the Silver Sneaker program...(they said they do not participate even though every other major Gym in the area does)..WHY NOT ? I am also a retired Veteran...no discount for that either..even though other gyms do. I am thinking of leaving due to the price.. but hate to do it since I have been a member for 25 years. Joined the first week the Gym opened in the year 2000. Here is my email... john.whitworth3763@gmail.com .. I would like to speak to the staff. Lets see how good their service is..!

I'm able to play at this course as part of a charitable organizations annual golf outing…read more The course and clubhouse are in impeccable condition. A good test of golf with any "tricked-up" holes. The greens are fair but can be fast. I have always enjoyed playing here. The staff is truly professional and makes you feel welcome.

They false advertised they did not give us ehst we paid for this table cost me nearly 1600 hundred…read moredollars. The chocolate fountain was a gift from them for the other mistakes they made they took on a golf outing on the same day as my daughters wedding so I think that's where everything failed. They told me we were getting desserts that we did not get their attitudes are terrible and they actually turned it around and we're mad at me for being mad at them about the dessert table so yeah I would really not recommend them at all. I do not think they should be doing weddings

I'm so glad my PT on the physical therapy side of things recommended that I consider joining the…read moreHealth Club. I've been enjoying going--lots of different equipment focusing on different muscle groups, great classes, and the staff are kind and helpful! Thanks Deborah, for walking me through a great registration process and answering all my questions!

We have been inside the building several times for doctor's appointments and finally checked out…read morethe health club. Wow! Very clean facility, lots of equipment, nice layout, friendly staff, great instructors, a huge lap and therapy pool, nice hot tub and dry sauna, large court, and lots of extras. We love it here! The price is reasonable for a premier couple and they go above and beyond with their "extras". We love it!

My daughter has been taking lessons here for a few months and she has made a big improvement in her…read moreswim skills. The instructors are all very kind and welcoming. I can tell that her confidence has grown along with her swimming skills from taking these classes. She started in the bright blue level and has already moved up to big blue. The staff gives you updates on their progress after every lesson in the mobile app. The facility has plenty of seating to watch your swimmer and is brightly lit. There are many changing rooms, (including changing rooms with infant changing tables in them) and plastic bags for wet items. Anyone can sign up for swim lessons, from babies to adults who need help learning!

We liked this place at first. We put him in lessons since his PT recommend it for building his low…read moremuscle tone, also to learn to swim! We signed my son up for parent/child lessons. He only did this class 3 times, then they suggest he move up already to the independent classes with no parent in the water with them. This made us nervous, as he just turned 3. He moved up, did ok at first, then had a hard time waiting his turn, and would splash around, etc. I asked if it was too soon to move him up classes, they said no. Well after only 3 classes, they banned him from the place for 3 months, and said we would have to start over in the parent/child class after the 3 month leave. The instructors have no patience, so if you have a young child who is not perfect 100% of the time, this place will kick you out. They do not work with you to make things better, or simply just move back a class. I would not recommend this place to anyone. To kick a 3 year old out and refuse to teach them to swim is horrible, for just acting like a newly 3 year old!!

Apparently they have in level 4 a procedure called reverse armpit hold which allows a GROWN man to…read moretouch the GROWING areas of little girls. I tried to talk to management about it but front desk was playing games as though it was a playing matter. The person responsible was also looking at the little girls butts as they swim. Gave me the creeps.

We really love coach taylor, my son feels so safe with her and she is so patient and kind :)read more

I had a very disappointing experience at Lifetime Fitness on Rochester Road. The customer service…read morewas unacceptable, and several staff members Aaron being one of them along with the other front desk staff were rude, dismissive, and completely unprofessional. Instead of making members feel welcome or addressing concerns respectfully, they came across as indifferent and unhelpful. I was able to get my CCW license faster than it took to get approved as a guest at this gym which says a lot. For a premium fitness club that charges premium prices, I expected professionalism and efficiency. Instead, I experienced poor communication, a frustrating process, and employees who seemed uninterested in helping. For a gym that charges premium membership fees, I expected a much higher level of professionalism and customer care. Unfortunately, this experience fell far below those expectations. I hope management takes these concerns seriously and provides better training so future members are treated with the respect and courtesy they deserve. Based on my experience, I cannot recommend this location.

Was talking on my phone not bothering anyone suddenly an employee peaked her head out of her office…read moreroom and rudely told me to be quiet disrespecting me in the hallway then we had an intense verbal exchange and she caused a seen I mean she crashed out so bad. After the scene she caused I left the club and the next morning the Shelby township manager called me and told my membership has been canceled. I got harassed and disrespected then banned just because Karen thinks this her parents club and she can tell anyone in there to shut up. Place is a joke they charge 180$ a month acting like its a country club yet they never bother replacing the old machines nor educate the employees on how to respectfully approach patrons.

*** I am a 25yr member of LA Fitness ... ***…read more Looks like these machines here installed 2001. Def a struggling franchise. Few members using. *** Two words: Upgrade Please. It is 2026. ***

I've been a member at LA Fitness since they bought out Bally's and I had to transfer my membership…read more This location was really nice back then. Their pool and racquetball courts are a big draw for many looking for a fully equipped gym. They've made some updates the past few years including an area that goes beyond your typical equipment - along with the class offerings that go with it. But their women's bathroom is in desperate need of an overhaul. The doors don't close all the way (they are hanging poorly and the lock doesn't fully reach across), the stalls are so dated, it isn't always clean - it feels very institutional. They need to reinvest in their equipment - having already started by updating their free weights. I'd like to see better maintenance on their aerobic machines upstairs. No pics allowed - I'm a strict rule follower when it comes to that one.