Terrible follow through with sales. I repeatedly asked for guidance in preparation of installation…read moreof a swim spa. They refused to work with me and caused a host of issues which cost thousands of additional dollars that could have been avoided if they worked with me. They basically took my money and ran. Definitely go elsewhere.

Everyone is very helpful. They also have great deals all year long. I never feel any pressure. From…read morehot tubs to patio furniture they really have it all.

Beware! This customer markets an sells Swim spas, but…read moredoesn't service them. Take my advice from someone who has tried all summer to get them to come out for a pipe leak. Technician did come out, said it was an easy fix, left panel off, and filter out and never came back. I gave them a 1 for answering phone but please do your self a favor and go somewhere else for your swim spa!!!

I've had a horrible experience from this store from a swim spa I bought at the Detroit Hot Tub show…read more2 years ago. My tub has never worked right and they just don't seem to care. Multiple calls, multiple excuses. I finally ended up getting in touch with Master Spa who got me in touch with a service person in Cadillac, MI. I live in Plymouth, about 3 hours away. He's the only person that will work on my tub. It's cost me too much money and time, it's not worth buying from a store that won't service what they sell.

Please be very cautious using Sunnys Pools & More recommended installers. They recommended CP…read moreQuality Pools. Our 3-5 day install turned into a 3+ month install that ended with an incorrectly installed collapsed pool. The installer did purchase a new pool but wanted to charge $700 to remove the collapsed pool. Grateful to have found Poolfection that did an outstanding job removing and installing the new pool. Sunny's Pools & More did nothing to assist with the nightmare we went through. It's my understanding they are still recommending this installer.

We had a great experience with our sales rep Chris who explained all about the different types of…read morepools, filters and heaters. We chose to buy the Aquasport 52 oval pool 15x30. This pool can be installed above ground, semi-in-ground or fully in-ground which is the option we chose. His recommended installers, The Pool Guys, did a great job on the installation. They were both on time and stood by their quoted price. We recently visited Chris to share some photos of the completed installation and to have our water tested and he once again gave us some great information on the closing of our pool for the season. He also gave us a nice discount of some of the needed supplies. I would highly recommend Sunny Pools for all your pools needs. Might be visiting soon for a new hot too.

We bought our pool from Viscount three years ago and had such a great experience that we recently…read morewent back and purchased a hot tub as well. Both purchases have been wonderful, and we couldn't be happier. Their customer service is top notch!

recently purchased an Olhausen Billiard Table (Hampton model) from Viscount in Clinton Twp and the…read moreentire experience from guidance on selecting a table to delivery and installation was very professional. The AccuFast rails on the Olhausen are exactly as promised, lively and precise. This is a solid wood table (no MDF) made in Tennessee for a very fair price. Choose Viscount for a great pool table experience.

We had another company come out to fix a leak. They "fixed" it and within a day it was still…read moreleaking. They didn't seem to want to come back. So we called Glenn's and they came out within a week. Ken was very knowledgeable and found the source of the leak right away! I wish we had called them first! Also, their prices were very fair.

Initial service 8-4-25, here we are 11-11-25 - 3 months later, 4 service calls later with various…read moretechs, and I still have an inoperable hot tub with 2 gaps at the filter.... but they're still "waiting on a part" from Dreammaker........

We ended up buying our hot tub from here and couldn't be happier! Very informative staff gave us…read moretons of information and never felt pressured to buy. I highly recommend them!!

Customer service for repairs is awful. No return phone calls,horrible communication. There are much…read morebetter spa dealers out there. Buyer beware if you need repairs!

My one and only contact with pure water polls was nothing but a joke. They were contacted to fix a…read moresimple water leak to my filter. For almost two weeks I was waiting and calling to have it fixed. I gave up on them and called POOLS & SPAS A GO GO. They fixed it that day with in two hours after I called them. Trust me don't waste your time with pure water Pools. I can't even say they did a horrible job cause they didn't never did A thing.

Worst company I've worked for, Jim the owner refused to pay wages also the way he treated and…read moretalked about his costumers after he would hang up the phone is crazy. Would not recommend working or hiring this guy has us cut corners just to get paid bad business

After working with Steve about a faulty pump, we were able to reach an outcome that satisfied both…read moreof us. I like working with Steve. He has a calm demeanor and willing to satisfy his customers. Kenny and Dillon are huge assets for Steve. They are his service men. I would recommend this company

I had a good experience here. After going everywhere to try and find the right pool parts to fix…read moremy filter. I was suggested to try out this place by Dolphin Pools. They said this place would have the parts. And they did! I was very impressed by their part department. Very nice guys. They seem really busy. But they had great customer service.

I've never been here but received a coupon in the mail so I decided to try them out. It's…read morespringtime in Michigan so, I like many other Michiganders, can not wait to plant flowers and vegetables. I really wanted some hanging flower baskets. They had a wide selection of hanging baskets are varying price levels. I love how they have signage with helpful information such as the pricing for the baskets based on color of the tag or warning us not to plant outside too soon as frost is still an option. I was surprised how large this place was as when you see it off of 23 mile road it doesn't look that big. There were several different rooms all stacked with gorgeous flowers, plants or vegetables to plant. I also noticed this place is spick and span clean. There were plenty of carts/baskets to roll through and put your flowers in. I ended up buying one potted flower, a hanging basket, a potted assortment for the porch and a bag of some basic garden soil. My bill came to $100 (I bought the big combo flower arrangements) ; I was able to use a $10 off coupon bringing my total to an easy $90.00 I will be back.

the selection of flowers were good but the customer service was quite bad. I walked in the store…read moreand went to check out and I brought a coupon and didn't realize it was from a different flower store. the lady checking me out was very unnecessarily rude to me. and when I came back with the coupon that says the name of the flower store she said, told you so a snarky voice. Although I realized I brought the wrong coupon she was very rude to me. I would recommend not coming here due to the rude customer service that I dealt with. If I had more time, I would've left the flower, not purchased it.