I lived at the Estates for 2 years in a 1 bedroom apartment…read more Pros - Central location and within a 5 minute drive of Bart, grocery stores, parks, and restaurants - Open layout living room and hardwood is nice - Maintenance team is responsive and usually fix issues within a few days - Plenty of parking Cons - The shared outdoor community is dirty. There is mud, trash, and dog poop everywhere. I tend to leave for work in early morning and I would often come across aggressive Raccoons digging through the trash. - The community is loud and you will also often here loud party music, loud cars, and sirens late at night - The apartment is expensive for the amount of square footage you get. I was paying about $3250 a month for a 1 bedroom + the apartment water, trash, and sewage free. Equivalent 1 bedroom layouts could be found in many places less then $3K, which is why it seems overpriced. Overall 3/5, the apartment layout is good, is in a central location, and is always in working condition with the maintenance team. However, the unpleasant shared community and overprice rent leaves a lot to desire. I would not rent again here, but if you really like the apartment interior and you don't' mind the price then I would recommend you rent here.

2 typical excuses from all employees except the property manager -1. "Sorry, at the moment the…read moremanager is not on site, we conveyed your question to him," 2. "we cannot answer your question now, we will call you back. No matter how good it is here, the office is irresponsible. Do you want to know how to order window cleaning on the 3rd floor? Do you want to book a barbecue area on Sunday? There is no answer... And so on absolutely every question except one, paying for your housing...

The maintenance team is the best! Fidels work does not go unnoticed, he is very quick and friendly!…read moreHe came to fix a few appliances and has always been a friendly face! Anytime I've had an issue the maintenance team is always so quick and nice to respond.

The reason I decided to move into this apartment is because of the people who work in this…read morecommunity. In particular, Angel does a great job, and her hospitality was definitely the key factor in my decision to move here. Kudos to Angel!

Dropping in to share a 5/5 star review for our stellar maintenance team. Definitely the best thing…read moreabout Cannery Park by far. I always get great service and they are always super friendly and knowledgable. Definitely have never complained about them. Tahir and Roberto were fantastic to work with and hoping I get them in the future.

I have been here a year now and I have a lot of issues with this place...enough so that I've…read moredecided not to renew my lease. At $3600 for a 1 bedroom, I believe you can do better at many other "luxury" apartments here in the greater San Jose area. If you are here for a tour, be sure to take the time to walk the perimeter and more importantly, talk to the residents who will give you real first hand accounts of the reality of living at Cannery Park. It's not to say there are no positives here at Cannery Park as the location is conveniently near a seasonal Sunday Farmers Market and weekly night market as well as Japan Town, but I have personally experienced a fair share of frustrations that I think can wear any residents out in a short time. The following are just a few of my frustrations in review: 1. Dirty common areas: I love animals but dog poop all over the hallway, sidewalk, in the elevators is just a little too much for me--especially when the apartment very infrequently cleans the hall carpets and other common areas. Hallway often stink of trash odor, and weed smoke and some of the stairwells are probably favorite gathering places for potheads as the odor is unmistakable but the problem persists despite complaints and the no smoking policy of the facility. The hallway carpets are in need of more regular cleaning...the carpet in some area have so much dirt and grime it's just disgusting for me to wonder what precisely is ground into them. 2. Constant Facility/Equipment Problems: I have only been here a year and have seen countless facility equipment issues such as broken gym equipment, common area fire pits, entry doors, garage doors, etc. While it's understandable that facility equipment failures will happen anywhere, here at Cannery Park it's like pulling teeth to get anything fix in a timely manner...there was a treadmill in the gym that was broken back in the beginning of April that took over two months to fix with multiple maintenence orders requested, garage doors out days at a time if not weeks, but that's the norm here. The other day, the power went out and everyone was stuck in the garage because the manual release failed to release the garage doors for manual opening and people started freaking out and calling the fire department! Oh yes, the swimming pool was closed for months for repair...yeah you pay for nice amenities but they don't always work or get fixed when broken. 3. Pests: Yes, cockroach problem is real. I have a nice patio on the ground floor but I gave up going out there after the first two months because of the coackroach problem other reviewers have mentioned. Just look around the facility grounds and you will see dead roaches if not live ones. I see some dead cockroaches in hallway on the way out to my car daily that have been there for weeks...that's how much attention this management gives to facility cleanliness. 4. Lack of security: This has been mentioned by other reviewers but mailroom security is practically non-existent. There was a Sunday when the entire mailroom was broken into, every mail box opened and broken into and mail in shambles everywhere and management has promised added security to the mailboxes but I've not seen or heard any updates since...typical Cannery Park. Mail theft is common place and your deliveries are just left everywhere all over the mailroom, out in the open. Additionally, there have been two occasions that I tried calling the site security line and the first time no one picked up and second time I got a message that the line was not configured and hung up...yeah, questionable site security. As said, there are many positives here at Cannery Park both on the actual apartment site and in the immediate neighborhood. I really wanted to like this apartment because of its location, layout and amenities but unfortunately, it is just not well managed and again for the price, there are plenty of choices out there where you not only get a great building and location but also the proper attention to building management with proper staffing and maintenance. Good luck if you still want to come here.

I lived here for over two years and the team is amazing . Paul the leasing agent is always fun to…read moretalk to and very kind. Will is the apartment manager is always accommodating and helpful. I have a medical condition where I can go from zero to a hundred in a split second and they always try their best to accommodate me the best they can. Jerome the maintenance manager, Maria and all of her team as well are always so nice, keeping the apartments so clean and immaculate. Truly a boutique experience. My husband and I looked at other places that were nearby and they don't hold a candle to what this team does for the residents. Thank you so much!!!

My car has been broken into twice this year inside the garage and the building isn't doing anything…read moreabout it. They aren't telling the other residents either so that people can take precautions.

Superb staff--very prompt, organized, and considerate. This complex offers the best value for the…read morerent; they don't increase rates absurdly and clearly prefer long-term tenants. I also feel the overall quality of tenants here is better. A great community experience isn't just about the management, but the residents themselves following the rules.

This is not a review of the place but a criticism against the behavior of an employee…read more I came here for a tour of the place, seems straight forward? The lady at 1pm today of 1/12/25 at the front wearing a black dress was chill. I was expecting a usual trip, looking around and seeing how it goes. Just when I was following the employee, she randomly makes a bizarre and rude comment about maintaining a "bubble." I must state this is just casually following someone who is showing you a place. This is normal behavior, but to her it's as if I am a sort of stalker? This is messed up and incredibly disrespectful. To hear her use a harsh and aggressive tone to me, saying to keep my distance. Quoting "I don't let men, women, or kids near me." Excuse me? For her to rudely say: or the tour will end here...what? Then why do you work in a job interacting with people? The whole tour was ruined due to this individuals disrespectful behavior. I do not know if she has mental issues, a stalker, or dislikes people? But if she clearly cannot handle visitors just following her around at a normal pace, she should not be allowed to work there.

Wonderful apartment complex! There is a beautiful walk surrounding the complex and it's very…read moreaffordable for what you get. Angela, Annette, & Isaac were very responsive and accommodating. I highly recommend Mission Sierra.

DO NOT RENT UNIT 243. This property looks deceptively like a quiet natural oasis (and they…read moreadvertise as such) but in reality, there's toxic air, stressful noise, constant sleep deprivation and pests that will make your stay anything but "rejuvenating". The buildings have zero soundproofing and the walls are so thin you'll hear all your neighbors walk, talk or bang doors way past the quiet hours. Ear plugs and white noise machine are not enough. Basically you won't be able to sleep before your neighbor and sucks when they constantly stay up late like #242, going about their business as if it was still daytime, with no thought to others who may be trying to sleep. I hear noises from behind my bedroom wall regularly past midnight... I talked to property management and they asked them to be more mindful but nothing changed (it's been months of complaints now). Can't speak for neighbors of other units but even if you end up with decent ones, the bathroom fan (which turns on automatically) is so loud it sounds like someone running a high pressure firehose through your place. And the noise starts up again at 6-7am so you'll never get 8h of sleep here. They make excuses "oh that's just apartment living and these buildings are old". Excuse me, I've lived in older buildings where I never heard my neighbors unless they were having a party. Why do I need to pay luxury apartment prices in Union City to be guaranteed my basic human right of a good night's sleep? Daytime, there's leaf blowers etc every week so forget sleeping in late either. None of this was mentioned to me when I said I would be working late nights and sleeping through the morning. They don't even tell you on their Prop 65 warning sheet but these gas powered lawn machines release more toxic gases than the most polluting automobiles! For what? To move leaves aside? Did they ever think to ask the residents what's worse - leaves or cancer and noise? Apparently not. I've talked to neighbors who work from home and hate these things. They filed complaints with the office. I've talked to a mom who said her little boy cannot sleep with all this noise. She filed a complaint too. To this day, we still have to put up with the menace. The ladies at the office will listen to your concerns and sympathize but in the end they will not solve your problems. Instead, they'll harass residents for drying their laundry on the balconies because they don't like how it looks and worry it would reduce business. I don't even do this myself but seriously - don't you have better things to do like actually ask what's important to *us*?? Has anyone ever had "no laundry on balconies" as part of their apartment criteria? Whereas the entire year I lived there, they never sent a single email asking residents to be mindful of closing doors slowly during quiet hours (I asked them if they could do that when I wasn't sure who was making the noise but nope). Another thing, hope you like ants because there will be *thousands* in your unit once hot weather arrives and they come looking for water. Managers will suggest traps (they do nothing; Terro gel will kill a few of the thousands) or offer to schedule pest control that's only available one specific day each month. If you just missed it, tough luck, you'll have ants for the next 3 weeks. Even after the pest control has been there, the ants will be back a month later. 2 stars because at least the maintenance guy (Isaac) is always responding to requests swiftly. And the trees and pool area are nice. If only they could manage all this beautiful nature a little better... There's also trash everywhere in the bushes that the landscapers ignore because it isn't easily fixable by leaf blower and god forbid anyone suggest them to do anything manually... Sadly everywhere else in Union City/Fremont is even worse (or a lot more expensive), so the bar is very low. I wish people would ask for better but CA housing shortage ey. I can see now why some people choose to live an hour+ away from work. At least they're not paying $2100 a month for 2 star accommodation...

I've been looking for a place to stay as I was relocating to Redwood City for work. I scoured for…read moreseveral luxury apartments and decided to settle with Marston. From the beginning, the process was easy and Kristen, has been amazing in communicating with us. The apartment is pristine with no damages. The amenities are great and location, very convenient. Shout out to Kristen and Nassira for making my move to Redwood City a pleasant experience.

Been living at the Marston for quite a while now, and it's definitely been one of the best…read moreapartments that I've ever lived in for the following reasons: tldr: would absolutely recommend this place to anyone 1. Extremely safe and clean: No issues with pests & no theft 2. Modern appliances & interior design: Love the wooden floors and how modern the apartment is. 3. Super quiet: No issues with noise and respectful neighbors. 4. Parcel lockers: Never had an issue with package theft. Definitely a nice perk. 5. Responsive & Nice Leasing Office Team: Everyone always replies to my concerns in a timely manner and everyone is friendly. 6. Great maintenance team: My requests were usually resolved in 24 hours. In conclusion, really enjoyed living here and think it's one of the better apartments in the Bay Area!

I will separate this review into pros and cons. I will put the cons first as, in my opinion, they…read moreoutweigh the pros by a lot. Let me start by saying that when I first moved in and Ramblewood was owned by Sequoia, it was entirely pleasant. However, management changed a few months after, and so did all of the administrators. That is the current situation, so my review will only cover the "after the management changed" period of time. **CONS** COMMUNICATION: -management is not responsive over email and only sporadically will pick up the phone. -management (Pam) would only call back during my work hours despite how many times I ask her to call at a different time in my messages. She then leaves a voicemail saying "call me back" instead of any relevant information, forcing me to chase her for the information. I have repeatedly asked her to please leave her answer to my question or any important info on the voice mailbox, rather than making me chase her for the answer. She has ignored it every time I've asked. IS NOT AS PET FRIENDLY AS ADVERTISED -Ramblewood is "pet friendly" but plants several plants poisonous to pets at pet-level. -the residents at Ramblewood do not pick up after their dogs, and Ramblewood does not care to enforce it. Dogs were also always pooping around my apartment, parking lot, etc. -The stray cats. There are three or four stray cats that are regulars at this apartment complex. They all have fleas and mange and will walk through yards. NO PEACEFUL LIVING ENVIRONMENT This is the worst one, and the reason I chose not to renew. -some weeks after new management came in, I had a couple move in next door who played loud, pounding bass until all hours of the night-- until 1am sometimes. To make a long story short, I asked them to turn it down and they refused. I asked Ramblewood for help and they straight up ghosted me-- I begged and pleaded with Ramblewood for months. MONTHS!! When they finally responded they were apathetic and refused to help. I asked them to let me out of my lease since they were not holding up their end of the deal (maintain a livable environment).They refused. Lots of other stuff happened in these months related to the noise that I was really upset w/ but I'll spare the details for length. KEYS -in theory the electronic key system is fine but doesn't work. The door keys are such a hassle! I had to have my door battery replaced 2x in the span of just 10 months. -even when the battery has been replaced, the lock still rejects my key three to four times before it lets me in, every single time. I have the same issue locking the door behind me. It blinks red 3-4 times, then finally engages the lock and turns green. -the front gates are supposed to be closed after 4pm, but they rarely are. They claim it's b/c of the wind. It is rarely windy at the times the gate has been left open. -the gates are always getting stuck closed. 1-5x a month you either won't be able to get out through the "out" gate or in through the "in" gate. They just will prop open the opposite gate with a cone, and leave it open all night. NOISE + DISHWASHER -If you live on the right side of the complex, Your apartment shares the property border with what I can only assume is a restaurant, though it doesn't look like one from the outside. Music blasting in their backyard from morning to late evening. Very strong scent of food, lots of loud talking and yelling. -dishwasher filter has evidently never been cleaned as running it makes the apartment ranci. I actually asked about it being cleaned and they told me no. -because the yard borders the street on my apartment, I can hear street noises all day and all night. Parking is terrible. Spaces are made for very small cars, despite many people in the complex having large ones. They have poles between the spots that force you to park inches from your neighbor just so you'll be able to open the drivers side door. **Pros** APARTMENT ITSELF -the maintenance guy Luis is really great and one of the main things I will actually miss about Ramblewood. He's prompt, effective, and friendly. I never felt unsafe as a woman living alone while he was in my apartment. -AC and heat both work -nice big kitchen, nice big fridge/freezer -under cabinet lights -layout of the apartment is good-- logical spaces for the couch, TV, dinner table -there are lights mounted at each person's front door. They turn on automatically at night. LOCATION -location is unbeatable. I loved being that close to Trader Joe's. The TJs is actually in a complex with target, Safeway, Daiso, five below, pet smart, michaels, UPS, staples, and more. It's convenient and 4 mins from the complex. -next door to Whole Foods. There are doors that go between Ramblewood's parking lot and Whole Foods' parking lot, but they're locked so you have to go around. It takes about 5mins to walk there. -close to a park. small but has a playground, tennis courts, and some nice grass.

No good. We almost gave you a solid earnest 4-star review for the entire living experience…read more But you guys fumbled it. Charged us $326 + $75 (and more) for move-out. If you sign a lease at Ramblewood, don't expect your deposit back. And we're not asking for all of it back. We know you have to clean carpets and make small repairs, but we're asking for the fees you're charging to make sense. The folks in the office are accommodating up until the first month of your lease, but then trying to communicate with them afterwards becomes annoying and difficult. When it came time for us to move out to a bigger location, the office was slow to update our Domuso account to reflect the pro-rated rent for the last few weeks. They were charging us full month rent, but for 20 days. We had to do their job for them and remind them FIVE TIMES to update Domuso to reflect the pro-rated rent. Three times in person, and twice over the phone. Then we get charged a $75 late fee for their own mistake. Did you expect us to pay you extra and ask for a refund later? That's not in your lease. They also charged us a utility fee of $326 for 20 days. The normal utility bill is less than $100/month when we were actively renting. Utilities don't include PG&E, but even if they did the PG&E was less than $200/month when we were actively living there using electricity. We moved out much earlier than our lease end date, so for the 15 days we didn't live there, the PG&E should've been about $3/day baseline. I don't understand why we suddenly have a $326 utility fee. They refuse to explain to us the specifics for this amount, so I'm led to believe they're stealing our deposit. After calling to inquire about the reasoning for these fees, they sent us a new disposition of the security deposit. They removed a $140 repair fee that we didn't ask about. Thanks, but you're still charging us $326 + $75 for baseless fees. We appreciate that we don't owe you $92 anymore, but this new NON-NEGOTIABLE check for $47.80 that you've sent us feels like "shut up and go away" money. Corporate greed and poor management. If this comment receives a response from the owner, we would be open to changing this rating to something higher if you could reach out and explain to us the basis for the $326+$75. Or you can try to bury this comment with more 5-star reviews you might be asking people that toured/just moved in to give you. That would just reflect your business ethics.