After they finished our hardwood floor it was a mess! It was permanently dirty!! We had to have…read moreit all redone!!! When I tried to contact them there was NO response!

I would give Carpet Cleaning Bros 0 stars if I could. I'm…read moreguessing it was Tom that came out in June to clean my living room, one flight of stairs and around my bed. It took one hour and my carpet looked good. I paid $229.00 by check and gave a $20.00 tip. No thanks for the tip. After a good week I noticed my carpet was still damp, and the carpet hadn't been cleaned? In July the same person came back. I moved a couple small area rugs to show no actual cleaning had been done. The stairs weren't cleaned entirely. The attachment left distinctive marks that showed not the entire stair was cleaned. My bedroom carpet, as well as my living room carpet flattened out and looks very old from walking on damp carpet. He did not suction the water from my carpet, leaving it damp. I showed areas where the carpet was flat under my bed where it wasn't walked on. This guy said he didn't know what happened. I told him he left a puddle of water in my laundry room, no response. I called October 25th, asked for a call back and to have someone inspect the carpet. No call back? I purchased the carpet in 2020, paying over $13,000.00. Al Schaller

I was really pleased when David came out and cleaned our rental. From the time we moved in it look…read morelike it had never been cleaned and I was concerned it was not gonna be able to be cleaned. But he did such a great job and used organic solvents. The carpet was nearly dry when he left!! He was kind, courteous, professional and affordable! What more would you want? Krysta Ashland

We have not had our rugs professionally cleaned in at least 10 years, perhaps longer. We have pets…read moreand while our rugs looked clean, I was certain that they were very dirty. Our rugs are wool, so not just any process will do the job without damage. David came at the appointed time, was gracious and friendly, then got down to work. The rugs now look spectacular. So pleased. Terri and Paul of Ashland

Although Steve doesn't make screens, he returned my call and gave me some leads. He also graciously…read moregave me advice on how to get water spots off my windows. I would definitely recommend him if you have window washing needs.

From the owner: We specialize in commercial and residential professional high quality window cleaning. We are able…read moreto clean any height window. Available on short notice. Guaranteed quality and no streaks. Biodegradable, earth friendly technology and cleansing products.

Following up with a second review, since like a fool, I have continued attempts to do business with…read morethem: Not of their cleaning service- we know how I feel about that. But their customer service and their commitment to their stated values as a business. It's been weeks, they've acknowledged that they've left my carpet streaky - they know they have done a bad job an apparently; do not care. They refused to call me back at all. That was until I started saying "I don't want to reschedule, I want a refund so someone else can fix it. I do not trust you anymore." I got one (1) single call back to re-schedule, not refund, in the 8 calls I have made trying to get them to fix their bad job. The only helpful person I have spoken to is Lily, she seemed genuinely concerned and like she genuinely wanted to solve the problem - very sweet. Even she wasn't able to get owner Zachary Morris to stand behind his values as owner of Cleaning Solution and his stated satisfaction guarantees. This review can come down if they change my mind of about their behavior. At this point, all I can do is warn people about this company - it's pretty clear they're cowards who would rather ghost an unhappy client than fix a mistake. Shame on them.

We have been using Cleaning Solutions for a little more than six months now. The only negative…read more... well there are two.... #1 it would be GREAT if you could get the same crew every time. They DO try to prep the crew coming in on the customer preferences, but seeing the same faces each time is beneficial. I DID have the same crew three times in a row but they were pretty bad.... spent under an hour and charged full price but to Zak's credit, I was switched to a new crew and NOT charged for the poor service I received! I have a crew now headed up by Lotus and both ladies are PHENOMINAL! Everything was spot on! I'll keep my fingers crossed that they are the faces I see going forward!

Great explanation for what was included with service. Quick response, easy communication and…read moreamazingly clean carpets! I wish I had a before photo to show the improvement.

Brandon did an excellent job cleaning my carpet. I was going to replace it next year but it looks…read moreso great, I am definitely happy to postpone that project. I can highly recommend New View!

Speedy, professional and reasonable pricing. I really feel like I was a priority customer - I…read morehave used Spectrum twice once for upholstered chairs and once for a house with tons of carpet I really didn't realize there were so many stains until Nate walked me through it all. He educated me and really helped me out of a bind. I have no reservations recommending Spectrum.

Excellent service! Quick response, affordable fair pricing, timely service, friendly and…read morethoughtful. Got out an old ink stain the previous carpet cleaner couldn't. Carpets feel great under my bare feet, dried quickly and well. Walking in the house smelled great! I would definitely use him again!

Ray did a great job and was extremely personable. The cost was very reasonable and we won't…read morehesitate to call him again as the need arises.

Ray went above and beyond for us while we navigated a delicate family situation. First time we used…read morehim and we will continue to send him referrals. A truly customer service business! Thank you Ray