The vibe is so fun in there. Its very clean, the rooms are nice, they have new beds. The employees…read moreare super friendly and they have the store decorated so cute for Halloween. They also have a huge selection of lotions to choose from. Highly recommend.

In the shops near the Kroger on Delhi Pike, Total Tan is a mainstay in this plaza. It can be…read moreconfusing to navigate with the many options for parking lot entry, but I find the traffic light for the Kroger is the safest bet. I'm sort of confused about the pricing structure. I only go here during the winter to combat SAD or to get a base tan when I am headed to the beach. If the allowable bed time is 20 minutes, I am staying in for 8 minutes max. It used to be considered a full session, then prices went up and my time was a half session. Now my half session is more than what a full session used to cost and is not eligible for promos. There may even be 1/3 sessions now?? The owners are great, but newer staff cannot explain bed features. I do think the facility is clean and beds are up to date.

Only person in the area to go to for spray tans. The tan is always gorgeous and she does an amazing…read morejob!

First visit with my friend talked with the owner was very friendly knowledgeable and patient with…read morequestions about the spray process shop is super cute and clean establishment. Will definitely be back. Thank you for being such a great business owner

Pat is the owner and is incredibly humble and kind. I can't wait to see how my tan builds with her…read morerecommendations between lotions, bed type and times. Make this your go to tanning spot to build your best summer glow!

Loved this salon, Pat was so friendly and personable, clean, friendly, and great results!read more

I've never had a massage before. The reason I tried 502 Salon & Spa was because they offered 30…read moreminute sessions, and I figured if I hated it, it wouldn't last too long. Most places offer 60 and 90 minute sessions (501 also has these options, but I love the shorter ones). I put in my notes when I booked online that it was my first massage and I was nervous it would be painful. When I arrived, the front desk attendant was very kind and took me upstairs to the spa. (Note - not sure how accessible this place is - I did not notice an elevator). My masseuse was Ashley, and she was incredible. She walked me through the process knowing I was apprehensive, explained any add ons, and made me feel at ease. She is so good at what she does, and I genuinely cannot wait to go back.

This was unfortunately the most disappointing salon experience I've ever had. The reception team…read morewas lovely, the ambiance is beautiful, and the stylists are kind and professional. However, the results were consistently not what I requested. I brought in an inspiration photo and clearly stated multiple times that I did not want any red tones. The result was noticeably red/orange and looked nothing like the photo. I called the salon, and they were courteous and offered to correct it. The manager was helpful and encouraged me to return to the same stylist so she could learn from the situation. Although I was uncomfortable with that, I agreed as long as there was guidance. At the redo appointment, I again showed the inspiration photo and reiterated my concerns. Unfortunately, I left with hair that was pinkish/reddish/yellow and extremely dry -- again, not aligned with what I requested. The manager did ask if I was happy with it, but with the stylist present, I felt uncomfortable speaking up and said very little. The situation felt awkward and difficult to address in the moment. While the redo was comped, I was charged approximately $150 for a root retouch. Within just a few days, my silver growth was already visible. At this point, I am over $500 into the experience and have left each appointment feeling embarrassed rather than confident. I've decided to move on and find another salon, but I was truly disappointed by how far the final results were from what was clearly communicated.

Traveling with work during the Covid-19 Pandemic and needed to do laundry. Found this place on…read moreGoogle so I decided to try it out. Glad we did- the woman inside was working so hard to wipe everything down. We really appreciate all her hard work and would suggest this place to everyone.

You can count on this laundromat/tanning salon to be open 24 seven 365 days. It's fairly clean and…read more99% of the machines always work. They have an on staff attendance for assistance. They also have cleaning supplies / laundry bags vending machines. And video games for entertainment.

Brandi the owner is the best! I bought a 2 week package and then got on medication that I could…read morenot be in the sun. Instead of just letting my visit's expire, Brandi paused my package and said she would restart it once I was off the medication. The beds are fabulous and leave a beautiful broze color. I love this salon and will never go anywere else. Blows competitors out of the water. Highly recommend!

I drove a half hour to try the spray tan. It was the worst spray tan I ever got. I called a few…read moredays later. I spoke to someone and explained the spray tan was Blochy. I was offered to come back and spray tan for free. The results were the same. So I desupted the transaction with my bank and got my money back. It's been about a month and out of the blue I get a call from the owner Brandi harassing me so I hung up on her. She calls back and leaves me a message rambling on telling me I stoled from her and I wasn't welcome back. I was planning on going back anyway.

Love this place!!! Been a customer for years, clean, very professional and pleasant…read more Always a good vibe !

I really like this location in Latonia. The girl's are always friendly and helpful for the most…read morepart. It's very convenient and near my work and I've only had one time in 6 weeks where I had to wait for about 15 minutes before I could get in and that fine with me. The only reason I didn't give this 5 stars is because one of the doors is almost impossible to get locked. The girls try to help me, but it's just something that has to be done from the inside obviously. Sometimes I just leave the door unlocked and hope that nobody walks in on my. :) Anyway the girls there are doing a great job!!!!

Service is great but this location really needs a remodel! The beds aren't comparable for what…read moreyou'd get in the same level at a newer/nicer location and the rooms are very tiny. I tried a diamond level bed in the front and barely had any room to stand up and put on lotion. I'd drive a few miles further and go to a newer/bigger location with more bed options.

We have been coming here for awhile, but ever since Steph was promoted to Manager, this place runs…read morelike a clock, and the employees are super friendly. We feel appreciated every time we go.

I love this tanning salon. I've talked to 4 different employees and the manager. All of them are…read moreknowledgeabl, friendly and helpful. It is very clean and they offer a lot of alternatives.

I love this palm beach tan. They have a lot of negative reviews and I was worried but I was so…read morepleasantly surprised. I've never been, and came for a spray tan and the girl at the counter was so helpful, she told me about all the add ons but didn't pressure me at all to buy them, she gave me great advice and walked me through all the steps and told me how to make my tan last longer. She seemed to be the only one there and was efficient with customers coming and going. She talked me into getting a membership ( I didn't feel pressured). My tan looks amazing and I'm happy with the formula she picked for me and my skin tone. The only reason it's not getting 5 stars is because of the prices which I know the workers don't control, they don't set the prices so it's nothing against this specific location

Can't say how disappointed I am in my last and final experience here. My monthly fee would kept…read moregetting declined and I would pay in store due to no fault of mine. Upon investigation,.. they had my address from 7 years ago causing the card to decline. Crazy... because they literally ask for ID every time you tan. I called the DM back,- she never returned my call. The staff didn't seem to care if I didn't sign up again either.. I'm happily driving across town to Total Tan - WHO IS MUCH CLEANER AND NICER. Save yourself some aggravation and shop your tans local. This place needs a serious deep clean and has zero customer service.