Here's a tightened and smoother version that keeps your original experience and tone intact: I received an introductory offer through an ad on Instagram for a complimentary service, so I decided to try a free infrared sauna session here. I was pleasantly surprised that there was genuinely no catch. No pressure to put a credit card on file, no gimmicks, and no aggressive sales pitch afterward. It was my first time trying infrared therapy and overall a really nice experience. They don't take appointments for the sauna, so I called ahead and then walked in. The staff was very friendly and helpful. They quickly went over the logistics and safety information before bringing me to the room, where the temperature was already set and the light was on. They also had a robe laid out and ready. I stayed in for about 30 minutes, though I believe the maximum session is around 45 minutes. The experience was very relaxing and felt less intense than a traditional sauna. It creates more of a gradual internal heat rather than the heavy, suffocating feeling that can come with standard saunas. I'd definitely do it again. They also mentioned they have sister locations in the Northeast as well. read more

Palm Beach Tan - Skin Care Near Me - Beverly Hills, California

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Sadly after coming here for years, I won't be back. New management has taken over changing/upping the pricing and packages, which is part of change - but the demeanor of the new management is a total turn off. I've been in 3x since they took over and every time was uncomfortable. A LOT of upselling pressure which feels icky in Beverly Hills...honestly, I think everyone in the area will buy what they need and don't need to feel cheesy sales tactics pressures. I bought a package of 3 spray tans and had 1 remaining I attempted to use last week. I was dealing with a younger team member who was nice and doing a great job, but they were quickly overtaken by the overbearing manager trying to upsell me things. I said no thanks and that made her upset I didn't buy into the upsell, just so uncomfortable. So then for my spray tan, she initially told me $48 but I reminded them of my packages to which the manager immediately said NO very stearnly and rudely and just looked at me. I was like, Oh last time I was in I actually bought a package of 3 and have only used 2 so far. They took a long time to check, obviously saw I was right then said my total was $8 with no apology. So uncomfortable and makes what should be a simple & easy, maybe even relaxing experience of breezing in for a tan just horrific. My anxiety when way up and when I got in the room to tan, the younger team member apologized to me for the manager's behavior. I won't be back because of the new, bad management that has taken over. Side note - they no longer heat the spray tan machines so it is ICE COLD and I left a shivering mess. I will not recommend this Palm Beach Tan location moving forward, after telling others how great staff was there for years. Ah well! read more

I absolutely love coming to the Beverly Hills location of Palm Beach Tan! Every time I walk through the doors, the salon is spotless and smells so fresh--you can tell the team is always on top of cleaning and creating a welcoming atmosphere. The staff here genuinely cares about your skin health, which I really appreciate. They're not just trying to sell you something--they take the time to explain which lotions will actually benefit your skin, and get you the results you want. Ive worked in tanning salons in high school and even I can tell they're expertly trained and passionate about what they do. I've learned so much about how to keep my skin glowing and healthy thanks to their guidance. Every one of the staff members is always so friendly, upbeat, and professional--it makes the whole experience feel relaxing and fun. Whether it's my first visit of the week or my fifth, I'm always greeted with a smile and never feel rushed into tanning. They used to provide goggles in the rooms, however there is a new policy where customers are responsible for bringing their own. They do have disposable eyewear, but I rather bring my own anyway, for sanitation purposes. If you're looking for a salon that combines professionalism, cleanliness, and top-tier customer care, this is the place! Couldn't recommend them more! read more

Palm Beach Tan - My favorite room #2 with my favorite bronzer, SuperNova! - Skin Care Near Me - Beverly Hills, California

I was told by Tonya that I could go for a 12 minute FREE session. After waiting for 1/2 an hour in line & registering, I was told that I can not do ore than 6-7 minute for the first session (that is their policy!!!)and I was charged $4.66 for the mandatory eye protector!!! read more

Always live my tanning visits to this location. Love the staff always friendly and helpful and I never have to wait long to tan. The color I've gotten is absolutely gorgeous I'm so excited for the summer to come to show it off. The salon is amazing looks great the vibe is upbeat and fun. read more

Palm Beach Tan - Skin Care Near Me - Beverly Hills, California

I had accumulated hundreds of tan dollars and they erased them and they don't care. I was told by rachel the old manager that I had a year to use those tan dollars and they erased them after 6 months. It looks like someone erased them in March. There is a new manager at the Beverly Hills palm beach tan who is rude and doesn't care about you. They used to have a great manager there but now it's some woman named, Tanya, who will raise her voice and argue with you. She won't make it right. No one at corporate answers the phone, it goes straight to a voice mail. For all I know she is the one who stole my tan dollars. It's the principle of the matter and I was scammed and these people are fraudsters now so stay away at all costs. Oh and Tonya who knows NOTHING about anything ... she was really gonna say well I can see where she gave you $30. Yeah I was credited $30 of tan dollars because my credit card was overcharged for my monthly dues because Palm Beach Tan made a mistake and they really should've refunded the money to my credit card card, not given it to me in tan dollars but that's how they did it and now they really stole my money... no manners and no class... I really expect to speak to someone with more class when I'm using services in Beverly Hills lol. read more

it's been over six years since I started going to Palm Beach Tan in Beverly Hills and Westwood. Sadly, the Beverly Hills location struggled after the pandemic hit, but then came Rachel, the new manager, and Caroline at the front desk, and everything has changed for the better! These two have restored the elegance and level of service that had been missing. They really take the time to understand how each guest prefers their tan, and I appreciate that they keep us informed about the tanning beds, especially when they have new bulbs.... cleanliness is impressive, and essentials are always stocked. Huge shoutout to Rachel and Caroline for their commitment to providing a fantastic experience! Keep up the amazing work & thanks! read more

Always love going this place to get golden brown. The new manager is terrific. She has a great personality and is very mentor-like with the new staff. They have a couple of new beds for higher tier customers, I appreciate they grandfathered me into my current tier. read more

Palm Beach Tan - The Star Trek bed - Skin Care Near Me - Beverly Hills, California

Whoever is reading this Mikala, Anne Marie & Curry are the best in the west! They're always so friendly and welcoming!! Please give them raises, paid vacations, or some type of appraisal! Sad to see Curry gone but she's not forgotten! read more

I've been tanning ath this spot on wilshire in BH since it opened so that's many years,this is to Management. I went through countless people that worked for you and they are never happy at some point with how their treated especially their pay structure. So this past year u have a new staff with Rachel at the Helm who really cares about this Business and all her clients like myself, she is respectful professional and intelligent, that is a recipe to keep her at this location not bounce her around to put out fires.you will go back to the old ways at this location which we're never a pleasure. Hopefully u reconsider moving Rachel,and I heard this rumor from other really concerned employees, Thank you.A concerned long time Client. read more

I just had an amazing spray session with Anne-Claire! She was so sweet and explained everything so perfectly, since I was nervous for my first spray tan!!! Great customer service. Destiny was also very attentive and made it a great experience. I will be back for more soon!! Thank you ladies :) read more

I'm giving 2 stars because it's clean and the beds are good. I guess that's all you need, truly. But if you're looking for customer service, this place is not it for you. The girls that work here are truly incompetent. They don't know what they're talking about, and have horrible attitude. If you're looking for a tanning salon, know what you want and then just get that. The information and the way they will persuade you to lower your time on the bed so you come more is truly obvious. The pressure of the beds, and light bulbs, etc, you should be weary of this info bc they truly won't know what they're talking about. read more

It's a great tanning studio. All the workers are nice and friendly, will always help with advice and will get you the right time and tanning cream. They also have parking, that is a huge plus. And plenty of rooms, so waiting time is less than 5 minutes. 5 stars- always clean and comfortable read more

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I had a great experience with Ava. She is awesome! Great personality and very knowledgeable. Thank you Ava!

I have eczema, so during the winter my skin usually gets bad due to the lack of sunlight. UV treatment is something that has been very helpful for me. I remember going to one of the downtown locations for Palm Beach Tan in the past, and so I decided to try this one out in Beverly Hills. This location has the vertical machines which I prefer since you can stand up and get a tan all around the body, it's similar to the one I used to use at doctor's offices. Erika was really helpful in helping me sign up and explaining the process of the tanning to me. She had a very positive attitude which was great to see. read more

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I normally don't leave reviews, but my experience at this location has been so disappointing, I feel obligated to share it to help others avoid what I went through. I signed up for the Gold EFT membership under the impression--based on what was advertised and told to me in person--that it included certain amenities and services. Unfortunately, from the moment I became a member, it's been nothing but confusion and inconsistency. Every employee I spoke with gave me a different explanation about what my membership actually covers. The lack of training and knowledge at this location is shocking. To make matters worse, I had an incredibly rude encounter with an employee named Rachel. She was unprofessional, dismissive, and made absolutely no effort to clarify or help resolve my concerns. Instead, she treated me like an inconvenience, and that attitude seemed to be the norm, not the exception. When I raised concerns about the membership not being honored as advertised, no one took accountability. There was no transparency about the terms of the GOLD EFT membership, and I feel like the way it was promoted vs. what was actually delivered is borderline deceptive. The staff seemed indifferent to my frustration and showed no interest in offering any kind of solution. They simply did not care. They did not care to even offer the step up membership that may have been a solution but NOTHING. After more than two months of trying to get clarity--only to finally hear from corporate, who confirmed that what's listed online doesn't even match what's being said in-store--I honestly feel misled, unheard, and disrespected. I hate to say this, but the entire environment at this Beverly Hills location felt snobby, unwelcoming, and selectively prejudiced. I was treated with resistance every time I voiced a concern, and I truly believe if I looked or spoke a certain way, I might have been received differently. Simi Valley management was no different. I noticed that these places cater to a certain demographic and anything that steps out of the box of that demographic is resisted. It's disheartening to see such poor customer service and lack of professionalism in an area where you'd expect better. Based on my experience, I do not recommend this location at all. Be very cautious before signing any memberships here--what you're told in person, what's online, and what's actually honored are three totally different things. Save yourself the headache. Go elsewhere. read more

Came in for a spray tan, the staff were very friendly knowledgeable! They took the time to explain the different options and offer recommendation. I definitely will be back! read more

This place have only one stand up solarium and u got to wait for 10-15mins while someone else using it! I've been waiting for it for 11 mins and 2 min cleaning. The manager guy just let someone else in while I was waiting for stand up solarium! He was like oopsy ok u got to wait 11mins more,cuz she got full time ! Seriously? Worst experience ever! read more

Palm Beach Tan - Skin Care Near Me - Beverly Hills, California

One of my favorite Locations to come too. Staff is friendly and very quick when checking you in.

Visited palm beach tan today I was greeted by mickayla she was so sweet and super helpful she helped me make the best decision with membership and told me about all the sales and discounts and recommend me this lotion and it was great I look forward to coming back read more

I love this location- Rachel is always so helpful and explains how to use evening! I love my monthly spray tan. Thanks!

I can't say enough good things about Rachel at Palm Beach Tan in Beverly Hills! As a brand new tanner, I walked in not knowing anything, and Rachel instantly made me feel at ease. She is so kind, patient, and genuinely cares about her customers. She explained everything in detail, answered all my questions, and went above and beyond to make sure I felt comfortable and confident before starting. read more

It's been a while since I've been by, and it's still solidly ran. Friendly staff, easy, quick and clean. Special shoutout to Laura, she was incredibly helpful explaining stuff and just what to buy. Thanks Laura! read more

Very disappointed, customer. When proper steps have NOT been taken to explain to the customer - policies then the company should offer great customer service and correct the problem. 2 times I was NOT given the right info regarding cancellation and freeze policy. Now I'm being forced to go into a facility, I choose not to go in due to how all transpired. Now they will keep my money and not try to satisfy a customer and refund me. This is completely wrong. No one should ever be forced to go into a facility if they're not comfortable. Exceptions are always made. tanning beds may work, but staff is what's important here.. A customer support person told me that there is no one else that I can talk to. She confirmed she was not the owner and that there was no one else that would help me. That is hard to believe and so now I'm going to dig and find someone even if I just voice my concerns. read more

I've been to this location twice now and am disappointed in their deceptive marketing. The first time I came in for the $10 Tuesday promo I have seen physical signs for as well as posted on their website. Catch is this only gets you the "light" colored tan, anything else is an up charge. Their signs and online promo say nothing about this up charge you only really find out once you get there.I went ahead and got the light tan which actually turned out fairly nice so no complaints on that end. I came in again this morning wanting a "dark" tan and was prepared to pay the $45 walk in rate posted on their website for a single spray. I find this overpriced already but needed this done on short notice so I decided to bite the bullet. The lady at the front then tells me it's actually $45 for the spray and another up charge of $12 for the dark color... So the $45 is for what? The machine? I've been to other tanning salons and this is the only one I've tried that charges extra for a darker color. I also am struggling to find any information on their website about this up charge, it just says $45 for a single spray. This is the part that frustrates me the most. I'm not paying $58 for a spray tan from a machine with no bronzers or boosters. Literally walked out the door. Nothing against the staff for the tanning process itself, just find this bait and switch pretty annoying. PBT needs to implement transparent pricing online. read more

Palm Beach Tan - Skin Care Near Me - Beverly Hills, California

This place is amazing! Shoutout to Aydon who works at the counter he was extremely nice and educated me on the different beds and the service palm beach tan offers! My overall experience was great! read more

I visit this location weekly for a spray tan, and the manager Erica Curry is always very helpful, friendly; she remembers my name, and remembers which service I'm going in for, so that makes me feel very welcome there! I highly recommend this location, specifically because Erica is always a friendly face to see, and makes one feel comfortable & welcome, kind of like a bar where the bartender always remembers you. She is a great asset to Palm Beach Tan. read more

I work down the street and came here after work. I've stopped carrying a purse after all the recent robberies in the neighborhood but I had my iPhone and Apple Pay. I would be a new client and gave them my information and phone number and they said that they could not help me without an ID. Why would I need an ID if I am using Apple Pay that shows my name on the card and it's not like I was using anyone else's credits because I was brand new. I will never come back. Why do I need to show my ID for a spray tan? read more

Trevor and Curry are the best employees! They are very knowledgeable, friendly, quick and outgoing. I drive to this location because of the great service, parking and big location. read more

Beautiful clean salon, everybody is so friendly and helpful! Love all the options of services and products!

The manager is amazing. I love how easy it is to pop in and get your spray tan. I had a membership years ago and had no problem canceling, even tho it seems like it's been an issue for others. Idk if something changed but my experience has been good thus far :) read more

the new manager MikayLa is by far the sweetest most genuine person I've met in LA. her customer service is absolutely outstanding she has the ability to make everyone smile. She deserves to be upgraded to a new BMW 5 series or whatever her heart desires! She literally makes multitasking look like a day at the beach! From answering the phones, handling customer, cleaning the rooms, explaining services, being extremely helpful, showing products and lotions and upselling to genuinely handling any possible issue, not that there ever are but if there were she would confidently and sophisticatedly handle them. I literally come here more to be around her aura than be in the bed!!!! Honestly I love this woman and I'm glad I started coming here bc without her id be a little sad every time I tanned. everyone here rocks especially Candice but I'm just like really proud of Mikayla for being promoted. well deserved. read more

This place is great. Quick and fast for in house tanning salon. If you need only 10 to 15 minutes then out the door! Recommend Curry is they're GRRRREAT! read more

MY FAV LOCATION HANDS DOWN!! The staff is always so helpful & salons always cleannnnn! never tanning at another salon again. LOVINGGG my tan, Thanks guys !! read more

I was in town for the Grammy Awards and needed a spray tan. This place was perfect! It was a very busy Saturday but the gentleman working was very kind and accommodating, despite being very busy. Thank you for a great visit! read more

Absolutely beautiful location with cutting edge beds and services!! the management and staff are very kind and attentive!! Cheers, Brett read more

SCAMMERS!! Continued to charge my card for months after I cancelled membership AND made me come in during covid to do it in person. How could I cancel my membership in person and walk out with a balance?!Now denied me service unless I paid $90 from 3 years ago for a membership I never had. Absolutely would not recommend. read more

i have been a customer since the salon was taken over by Palm beach Tan many years ago recently I was sold a new bogus membership that was supposed to accommodate my needs ..... when we realized it was not what I was promised by the PBT manager who is no longer with the Company I been trying to get it refunded the one customer service "manager" is not cooperative running circles around me all I been asking for is someone from corporate to talk to me reasonably and to all I am getting is Back and forth emails . not professional at all ‼ read more

Best tanning salon in LA. It's clean and the customer service is amazing. Truly a pleasure every time I go there it's my home away from home. read more

I did a spray tan and my lips broke out. Next time I went in I asked to read the ingredients of the tanning product. I am highly allergic to any type of nut and lo and behold amaretto is in the product and amaretto is made from almonds! read more