Fixed my stove very quickly. He didn't explain what he was doing or what exactly was wrong, but it…read moregot fixed fast.

Good value for the price and qualified technicians. They are prompt, professional, and fair.read more

Good customer service. The owner is very knowledgeable about his company. I will recommend this…read morecompany to anyone.

Great experience with this company. They handled an…read moreelectrical project at my house and were very professional, communicative, timely and reasonably priced. Will definitely use them for any future work.

The beginning process was great, but here's the twist I paid to have the fist maintenance check and…read morenow I can't even get them on the phone . So they charged me for this service and they are t available. It should be a crime for this. And I recently found out they told us Generac was giving a 10 yr warranty that even shows in our contract but that was a lie per Generac so now I have to buy an extended warranty on my own that will be very costly now .

Non responsive after the generator had been installed when maintenance is due which was paid for…read moreunder the original purchase agreement. Had to call Generac directly to complain to get the work done. Now the 2 year maintenance is required and again no response for 3 weeks And counting! I have filed a complaint with the BBB and will also be contacting Generac Main Headquarters directly to complain once again. If you go to Google reviews you will see multiple complaints like mine where Blaze does not respond to requests for the maintenance to be performed which is paid for under the purchase agreement for the first two years. Blaze generators needs to be held accountable to their written agreements and perform the maintenance as required!

Many neighbors use Grasten for generators. I have talked…read morewith a few techs who were exceptional. I am still trying to get someone to check my tv- only one never came in after forced outage test. Starr was here and is a great representative of Grasten Generators.

Service! Our experience all started with our sales rep Colton. He did a great job explaining what…read moreour needs for a generator would be. He was not trying to upsell us with a unit we didn't need. After a couple of days of conversation with my wife and going over what was offered to us by other venders, we decided to go with Grasten. After doing all the paper work and paying the initial down payment, we were assigned a project coordinator by the name of Morgan. Morgan is great. We talked on the phone and then sent me an email with what needed to happen, when we needed to be home with dates and times. When I called with questions and updates she was able to talk to me right away, or if she wasn't in the office, she returned my call right away. There was only one hiccup with the project. During the final instal my tech informed us that there were a couple relay switches that were missing from the factory. My tech took pictures of the area where the switches should have been. The next morning I called Grasten's office and talked with Parts/service Dillon. I had asked him how long it would be to get the switches in. Dillon said he would call the manufacturer and call me back with an answer with getting us the parts. My wife and I we very anxious about getting the generator up and running since a storm was due to hit us that night. About an hour later, Dillon called us and said tech with the parts was on his way and should be there to our house in 20-30 minutes. When our techs showed up, they were friendly and worked very diligently to get my unit up and running. The unit fired right up and ran perfectly during testing. We are very happy with how Grasten solved a problem in such a quick manner. An A+ in customer service and I would recommend them to everyone looking for a generator.

I would never, under any circumstances, do business with Rikman Services for Professional Services…read more After providing adequate installation of a Generac Generator, the owner convinced me to take his special financing deal which he said was interest free. It turns out Rikman is selling a scam package along with Generac and Synchrony Bank where they do this bait and switch. They do tricks with payment timings (so you never see a true balance before it is time to make the next payment,) and fine print, and instead of providing interest free payments, they flip a switch. We found out today Rikman together with Generac and Synchrony Bank have collectively charged us more than twice the installation cost, even though we actually had the cash to pay for it in full at the time. The owner pushed us in this direction. They are all nothing short of con men and scam artists. Happy to show you my bills and the initial purchase.

Wish I could say Rikman still does a good job, but I cannot. The microwave they installed under a…read morekitchen cabinet that is over one of my tenants' stoves fell down while she was cooking and chipped the flat-top glass surface. Turns out the tech had not put washers between the bolt and the cabinet inside surface. It left big holes in the cabinet and trashed the microwave.

Had to wait three phone calls one text message and 10 days later before they decided to tell me…read morethey no longer service my area. Unacceptable in 2025.

The sales and operations side of the project was wonderful. The administrative and project…read moremanagement by the "Project Coordinator" has been a nightmare. We made the required deposit at the end of July and we were scheduled for installation on September 23, with the possibility of it being soon as they were going to start doing 2 installs a day starting the following week. When I called on August 19 to just confirm everything was still on schedule, or if they schedule was pushed up with the 2 installations starting, I was told by the PC she had not scheduled our installation yet! It was after reaching back out to our salesman that we were scheduled as we were told. I was repeatedly to asked provide documentation of the HOA approval and the survey plat, both had been previously email twice to the PC. We have been lied to, twice, regarding the inspection results, which I ended up calling the City of Conroe myself to find out why the inspections were failing since the PC told me she didn't know why and they don't get that information. The first inspection had not failed, as I was told, as the city confirmed the initial passed. The final failed because the trenches were not filled in as they should have been. The PC blamed the trenching subcontractors and said they were supposed to have filled them in the prior week. However, the first inspection would not have passed had this happened bc that would have been the week before the inspection. A project that should have taken 5 days per the PC provided timeline took over 2 weeks, our credit card was over charged when the $1000 down payment wasn't credited to the balance due. I'm told I'll get a check in the mail rather than crediting the $1000 and the 3% fee on this money they charge to use a credit card. As far as the credit card, I was told we couldn't use our Generac issued credit card because we didn't apply through their website, we applied directly through Generac. I called the card issuer and this was not the case and had to provide the steps on how to process the transaction to the PC. I'm still waiting on a call from the owner for a week and a half since my request to speak with him and I'm not confident at all the message was relayed due to the repeated discrepancies during this whole process with the Project Coordinator. The salesman was fantastic, the subcontractors were great, but if you decide to use this company make sure all communication is via email and to keep an accounting of all the financial transactions.

A few years ago, I called Aaron Electrical Service, the man was friendly and gave me an estimate…read moreover the phone, he said for my type of jobs it would be around $2,300 to $2,500 unless the job was bigger than I told him. His man came out of the due date, looked the job over gave me a quote of $2,600 which I felt was fair, the man did the job and made sure things were as I wanted. I paid the company and I was happy.

Professional electricians Got the job done right. Have 17 foot ceilings and needed lights changed…read more Accomplished it with no problems. Will use them again.

I was very pleased with Bayou City, from the initial presentation to the install. Anthony went over…read morepros and cons of each generator option we were considering, ultimately deciding on Champion over Generac. The install went very smoothly as well. I highly recommend Anthony and BCI.

From the owner: Master electrician specializing in electrical repairs and installation, appliance installation, and…read moregenerator repairs and installation throughout the Houston and surrounding areas. Call Anthony to schedule- Same day availability!! At Bayou City Installations (BCI), we pride ourselves on delivering top-notch electrical services that exceed customer expectations. Here’s what sets us apart and why you should choose us for your electrical needs: Expertise and Professionalism: Our team consists of licensed electricians with extensive experience. We ensure that every installation and repair is performed to the highest standards of safety and quality. Comprehensive Services: From installing 50 amp outlets and electrical fixtures to setting up complete home power backup systems, we handle a wide range of electrical projects. Whether it's a starter, dishwasher, oven, or microwave, we've got you covered. Safety First: We are fully insured up to $1 million, providing you with peace of mind knowing that your property is protected. Safety is our top priority, and we adhere strictly to all industry regulations and best practices. Reliability and Trustworthiness: We value your time and trust. That’s why we ensure punctuality, clear communication, and reliable service delivery. Our goal is to build long-lasting relationships with our clients through exceptional service and trust.