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Palace Stone

5.0 (1 review)
Closed • 8:00 am - 5:00 pm

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Countertop installation

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Pro Bros

Pro Bros

(12 reviews)

I wish I could give ProBros LLC more than five stars--they absolutely transformed our home and made…read morethe entire experience a joy from start to finish! Mike, Joe, Charlie, and their whole crew renovated both bathrooms and converted our sunroom into a space we now can't imagine living without. From the very first estimate to the final walk-through, communication was outstanding. Any question we had (no matter how small), Mike, Joe, or Charlie answered immediately and patiently--always with a smile and total reassurance. They take immense pride in their work, caught details we never would have considered, and offered suggestions that took everything to the next level. They started right on time and finished in under 6 weeks (would've been even quicker if our windows and vanities hadn't been delayed by the suppliers). The craftsmanship is flawless--every time I walk by the sunroom or step into one of the bathrooms I'm still in awe. It's honestly a work of art. By the end we were genuinely sad to see them leave. They'd become part of our daily routine, and saying goodbye felt like saying goodbye to family. We miss having them around! If you want contractors who treat your home and your family like their own, hire ProBros LLC without hesitation. Mike, Joe, Charlie--you guys are the best. Thank you, thank you, thank you!

We recently hired Pro Bros to remodel our kitchen, and the experience was exceptional from start to…read morefinish. They delivered an incredible transformation--one that we genuinely love walking into every single day. What stood out most was their clear, step‑by‑step breakdown of the entire process. We always knew what was happening, what to expect next, and how long each phase would take. That level of communication made the project feel smooth and stress‑free. They also worked with impressive efficiency, completing the remodel in just a matter of weeks without ever compromising on quality. Every detail--from the craftsmanship to the finishing touches--shows real pride in their work! Our new kitchen feels brighter, more functional, and truly ours. We couldn't be happier with the result and highly recommend them to anyone looking for a contractor who is skilled, reliable, and a pleasure to work with.

Alba Kitchen and Bath

Alba Kitchen and Bath

(48 reviews)

$$

Needed all new cabinets for our kitchen so after meeting with a couple places I settled on Alba…read more What really sold me was the fabuwood cabinets and their guarantee. As we all know, things happen and sometimes things just happen out of our control so I liked that assurance. Plus I had read about their quality and I liked what I saw. I don't believe you need to get custom everything but I also don't believe in buying the cheapest option available to you. This seemed like the perfect compromise. I was able to meet with a designer, and although we weren't changing much in the kitchen, as we were keeping the original layout, he was able to suggest where we could make some visual architectural tweaks to make the kitchen pop more. I very much appreciated that I could see a full sketch on the computer versus a drawing layout. Once I committed there was a deposit and then the remaining half down and the rest upon completion. I did have a hiccup with the crown molding being a different color, but they were able to order the correct one and it was shipped out within a month. However, I had to pay to have my contractor remove the initial molding and put the new molding up. There were also issues with holes not lined for shelving which we just have to live with or at some point commit to making our own holes. This is pretty poor. It has been about 6 months and so far they are holding up.

I'm not giving even 1 start to this business...purchased new, high end kitchen cabinets 4 years…read moreago..a design flaw by them was corrected by a third party professional. ONE YEAR ago, I returned to the retailer with a pantry door that was warped. THEY HAVE NOT RESOLVED THE ISSUE. Poor communication, owner is non-existant, sales people give you the run around. Next step will be a legal one.

Cabinets To Go - Fresh New Look

Cabinets To Go

(21 reviews)

While the people were very nice and helpful when we were in the store working on the design and…read moremaking decisions, it became out of site out of mind once we left. My wife and I are planning to remodel our kitchen this summer. We have put in our vacation time at work and since we know our dates and timeline, wanted to be proactive in getting cabinets and countertops ordered and scheduled. We have close friends who just did their kitchen and recommended Cabinets to Go, so we decided to head over and check it out. We did not make an appointment, so when we arrived and had to wait an hour to speak with someone, which we understood. Once it was our turn, Donnette greeted us and was very kind. She was pleasant and made us feel at ease. She walked us through the process of picking cabinets, flooring and a countertop. She created a layout of our kitchen and provided a printed rendering of how it will look. We were very satisfied and went home feeling great. We needed to provide a few additional measurements, but Donnette called us that evening so I could provide them and we spoke about a possible need to choose a new countertop option because, she stated that the choice we made was in fact, much more expensive than she originally thought. She said she would email a new rendering with the final dimensions added, and she did that later that evening. My wife and I were, again, very pleased. A few days later, my wife emailed Donnette to let her know that we would definitely like to move forward with the project and would like to schedule time to pick a new countertop option that fit our budget. After a couple of days with no response, I then emailed requesting confirmation of our previous email. After a few more days with no response, we started trying to call. Upon multiple attempts to call, during the week, and getting no one to answer, we emailed another time, specifically requesting again, to schedule time to pick new countertops and to finalize things and set a date to begin installation. No response, again. After about two more weeks, I tried calling again, this time in the weekend, and was able to get through. I was not able to speak to Donnette, but did explain to the person who answered, my situation and express my frustration with the lack of response, to which I was met with some gaslighting statements masked in trying to "explain". Later that evening, Donnette called me back. She acted a bit confused, at first, but did apologize and say "you are correct" a number of times. Ultimately, however, she too began trying to explain why we never received a response and said it was due to email settings not bringing our email to the top. LOL! Literally had me laughing. I felt disrespected, and like I was being treated as if I were dumb. At that point, I was done, but my wife decided we should give he4 another chance and we made an apoptosis go in the next weekend. Donnette assured me, multiple times, that she was holding noon until 1:00PM for us. When we arrived, she was with customers working on a design. It was exactly noon at this point. We said hello and Donnette greeted us. She assured us she would be with us shortly. Unfortunately, after 25 minutes, it became clear that the customers she was working with had just begun the design process and that our appointment meant nothing. We decided, at that point, that we were done. We left the store, without getting to pick new countertops or finalize anything. We were ready to put our deposit and get things set when we walked in, so we were extremely disappointed. Later that night the emails and calls began. From that day forward, Donnette was relentless. I never responded, but my wife decided to give them another chance. She spoke with Donnette and started working on finalizing things and setting dates, then says that we want to pay a deposit. Unbeknownst to us until this point, Cabinets to Go requires full payment for everything up front. My wife was stunned, so she called me. I was stunned. We have the money to pay, but we do not feel comfortable with being locked into such a large project from start to finish having no proof of any work or adherence to an established timeline. I have worked with many contractors and was once one myself, and no one asks for full payment up front. Max would be 50%, and I would be much more comfortable with 30% or even better, 20% up front and then two or three more installments as work milestones are completed. That, my friends. Was the last we will ever deal with Cabinets to Go. I will forever discourage anyone from paying a contractor in full before having any work completed. Pay a deposit and then pay in at least two more increments as you have proof of work completion and satisfaction.

Customer service is nonexistent.... I do not recommend this company but if you like blowing…read morethousands of dollars on a company that couldn't give a crap after they get paid.

A to Z Renovations - Welcome to AtoZ Renovations NYC Showroom

A to Z Renovations

(85 reviews)

Flatiron

I couldn't be happier with the renovation of my townhouse in Greenpoint! Finding a company I could…read moretruly trust was not easy -- I'm very cautious when it comes to my home. But after meeting the team at A to Z Renovations, I finally felt confident I was in good hands. They were on point, punctual, and extremely detail-oriented throughout the entire project. Every step was handled with care and clear communication. The quality of their work exceeded my expectations, and I felt completely comfortable from start to finish. I honestly feel blessed to have found them. Trust is everything when you're doing a renovation, and A to Z truly delivered on every level. I highly, highly recommend them and will definitely be using them again in the future.

My wife and I were delighted by the beautiful work done by ATOZ Renovations. We're not in the habit…read moreof writing rave reviews. (We're New Yorkers after all.) But the job they did deserves recognition. Among the many people worth a shout-out: designer Chaya Uzan whose enthusiasm and ideas gave us a sense that our project was quite special; and Robbie Goldberg, our day-to-day contact and project manager, who brought a craftsman's eye to all aspects of the job. When problems were encountered, problems were fixed. An example: once we installed a new oven in the kitchen we realized that we would have to do without a favorite built-in spice cabinet. Robbie came up with ingenious fix requiring some custom carpentry so that the spice rack did not disappear but became an integral of the whole. Anthony, our renovation expert, was our first contact with A to Z. He encouraged us not to give up on what we wanted the project to look like even though other renovators had told us it was impossible to do. He also offered to answer any questions we might have along the way. Then there's Shevy, the permit and insurance coordinator. She dealt with the necessary paperwork and kept the inspectors at bay so we did not have to deal with those headaches. And last but not least, Mario, the site manager, who was there every day, hands-on, always professional and pleasant. On that note, the entire team seemed to like one another and treated us and each other with a refreshing degree of decency and consideration. To summarize: The team at ATOZ was thoroughly professional and kept us informed with clear, consistent communication every step of the way. Importantly, the team worked efficiently to stay on schedule and were fair when an unexpected issues arose, providing clear solutions. The final result is exceptional, and the quality of work exceeded our expectations. We would not hesitate to recommend ATOZ to anyone.

Palace Stone - countertopinstall - Updated May 2026

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