Review for Urban Coast Tile, a subsidiary of Tile Market of Delaware at this address…read more Inaccurate product measurements on page resulted in a shortage of tile - customer service will not take responsibility, resulting in a shocking $400 in total shipping fees on $882 worth of tile. Drove the cost per square foot way up, delayed the project. Would have been happy with some sort of compromise for the error, but no effort at customer satisfaction attempted. Do not recommend shopping here at all.

Had a great experience while shopping for tile for my bathroom and kitchen renovation. The staff…read morewas very friendly and helpful.

How lucky were we?!? If you're in the market for any flooring work, it is worth reading on to find…read moreout. Jim and Andrea were the last company to give us a quote for a fairly complex floor refinish/install and thank goodness for our perseverance. Our pre-finished builder grade Bruce hardwood had a pretty good bevel, multiple spots on the floors were worn through the finish from previous owners' dogs, there was some inconsistency with the install that occurred 20 years ago when the house was built, not to mention water damage and we wanted to add hardwood where there was carpet in the family room. We were beginning to lose hope with previous 4 quotes ranging from "we can do it, but..." to a disheartening quote from a well known local company that is considered high standard in this area. I'll name drop simply because others feel compelled to name drop on their critical reviews. My quote from Ziggy's consisted of Ziggy wandering into my open garage and knocking not at my front door, but at my garage door. It was him coming in and basically saying I can't do anything you're asking for. He said, "you can't sand that bevel out, you'll end up with uneven finish and splinters, it will splinter. I've been doing this for 30 years and I teach this stuff. You can't sand out that bevel." He said this even as the other three quotes to this point indicated it was absolutely possible. "You won't be able to make the new floors look like they belong with the old floors." Also not true. Aside from spending half of the quote touting his credentials, Ziggy was also very dismissive of anything we had in mind and simply told us what he envisioned with our floors; it felt as though he didn't listen at all and was only quoting us for what he was willing to do. 10 min after his arrival, he was gone and we were on to the next...we were frustrated because we were being told by one professional who had good ratings that it was impossible to complete this job and then by three other companies that they wouldn't be able to do what we were asking...but could do it half ass for x amount. Boy, were they ALL wrong. Jim and Andrea came into our home with a keen eye and plenty of recommendations for a perfect finish and they quoted us to ensure the floor was done correctly. They were here for about 45 minutes to really get a feel for what it was we wanted to accomplish and to visualize it with us. It wasn't a matter of IF we wanted it done correctly or knew enough to ensure we asked about having it done correctly, they simply said "we can do anything you want, but this is how you do what you're asking for." They were very reassuring that our situation was not unique as others had made us feel. Jim, who I learned is a MASTER in his field and actively trains his peers (he received multiple phone calls while on our job from other flooring professionals with text pictures asking how he would properly complete a job and he even lent tools to another peer who had a tool break in the field) in this field, not simply high school wood shop. He did a GREAT job explaining the process both before and during the refinishing/install process. I also found that although he doesn't like to brag about his education and training, he has more cumulative hours on very specific finishing methods than most do on flooring in general (upwards of 16k hours). Couple all of this expertise with the fact that we didn't have to move out of our house for a week or more and we couldn't have asked for a better experience. Our floors have been finished for over a month now and I have recommended Jim and Andrea by mouth to close friends in the market for floor refinishing. It took them coming over once to see our floors to convince them to give Jim and Andrea a call. If you're getting frustrated with quotes that you've been given or you've had a bad experience with a nightmare refinish, give them a call! I can't recommend them highly enough. See before and afters below (no splinters and the shadow lines prove it's perfectly even!).

Love our floors. Delaware valley hardwood is the best in the business. So skilled. Very prodessionalread more

The experience started with visiting the show room. The show room was not overwhelming, and it's a…read morefamily owned business Then the carpet installers were over the top. Professional, very experienced at removing , and installing carpet. The day ended with the one installer vacuumed the entire carpet and cleaned up all the old carpet and padding. Thanks again for a job well done. PRICELESS

Mr Alemar and his crew are top notch, he did my carpets before I sold my house and is the nicest…read morekind of person to do business with.His crew was prompt, on time and helped me with a problem with a hardwood floor another contractor installed. The toughest part is being patient and diligent in getting him to come out and measure, he does it old school with tape measure and graph paper and is really busy. Once you see him pull up and measure a couple of rooms, you will get a great feel for how he does business. His showroom is in a part of town that is a bit rough, so go with a friend during the day, but once you are inside, he has great selection and recommendations. His prices were good and his services were excellent.