Scheduled duct cleaning. Got a call at 8:16a from Mike the technician stating he would be out at my…read morehouse about 9:30a. Came to my house about 11a. Once at the house, Mike said he could not perform the requested duct cleaning service. He then suggested getting approximately $4,000 of services which involved sealing off ducts. He was really pressing for me and my wife to accept this new proposal. When I pressed him with questions and more information, he seemingly tap danced around them. He then said we would get a call from his company within the hour from his company trying to convince me to pay for these proposed services at discounted price around $3300. He seemed more about upselling then performing the job he came out for as a technician. This was last Friday. No call of course. Wasted our time unfortunately. Red be careful, buyer beware!

They were fast to respond and completed the project quickly and efficiently. Would hire again.read more

Highly recommend Metro Chem-Dry. Alex and his dad recently beautifully cleaned a stained, high…read moretraffic area rug. Alex responds quickly to inquiries, communicates well, easily handles pickup and delivery, has a fast turnaround time and fair pricing. Also, three years ago Metro cleaned two large bound carpets and a stair runner in our previous house to prepare it for sale. And they did a great job cleaning some aged wall to wall in our new place.

Alex and his dad did a great job. I called 5:30 PM and they were able to come and clean my carpet…read morethe very next day.

Jerry did a great job removing a nasty stain when my pup had an accident from a new area rug. He…read morewas able to come within a day's notice and was on time, professional and I would definitely recommend!

Jerry is the best !! He's reliable, trust worthy, extremely hard working and has a great product…read more We've been using Jerry for 4+ years now. He makes our couches, which have been destroyed by toddlers, look like brand new !! He has taken animal stains out of our carpets and made them smell Like new. He's cleaned our center city house and now suburb house. Have Jerry do the job today, you won't regret it !!! -Rachael L

Absolutely terrible experience. I was quoted one price at the beginning, but once the work was…read morecompleted, the final bill was significantly higher with little to no explanation. It felt like a classic bait-and-switch tactic. The communication was poor, the professionalism was lacking, and getting clear answers about the charges was nearly impossible. The staff seemed more interested in finding ways to add costs than providing honest service. I would not recommend this company to anyone. Make sure you get everything in writing and be extremely careful before agreeing to any work. There are far more trustworthy and professional businesses out there.

New Image Restoration was hired for a fee of $1,000 plus tax to remediate a mold issue measuring 2'…read morex 1' x 2' x 1' located within the wooden structure above the bathroom ceiling (sheetrock). The contractor(s) from New Image Restoration removed and disposed of approx. 2' x 4' x 2' x 4' of the ceiling (sheetrock) that exhibited signs of mold, treated the exposed wood with a mold and mildew killer, identified the source of a leak, and recommended that I hire a plumber. I found the quality of the work to be satisfactory however, the identification of the leak was inaccurate, as no pipes were found to be leaking. The contractors were courteous and presented identification upon request before entering my home. Nevertheless, I consider the cost of the work particularly expensive for seniors given that it represents only (1) component of a (3) part job. Additionally, I was asked to sign a blank contract that stipulated a 50% charge, the cost was not explicitly detailed in the agreement. I had to inquire further to clarify this matter. Despite the fact that New Image Restoration was aware of my insurance company's $500 deductible, I was required to pay (2) both payments of $500 plus. Moreover, I began to receive multiple invoices totaling over $1,500 for services such as drywall repair, patchwork, priming, and painting, which were not performed by New Image Restoration or Super Steamer Carpet. It was also concerning to discover that New Image Restoration billed me through a subcontractor, Super Steamer Carpet, without prior notification regarding the involvement of subcontractors. Ultimately, I found it necessary to hire multiple contractors to complete the work on the ceiling mold issue. This experience has underscored the importance of inquiring about the entire scope of a project, including a comprehensive written description and a complete estimation of costs, accounting for any deductions.

They accepted my booking on short notice for emergency cleaning of basement carpet and tile floor…read moreafter water main break affected finished basement. Reasonable price. Adding small tiled bathroom floor on another level was $60 extra but ended up costing me $350 beyond that when they knocked over tray of toiletries; they missed picking up my brand new night guard which was likely sucked up with their cleaning hose. I didn't notice til hours later -- too late to check their discharge bucket. Did nothing to cover their shoes, nor clean as they exited leaving wet footprints on waxed wood floors and just-cleaned tile floor. I had to damp-mop again after their cleaning. Did not clean carpeted stairs, which needed it even more after their soapy, wet shoes and hose left residue. I don't know if they are capable of being more careful and thorough if more advance scheduling is done. Still, they were very good to fit me in for emergency situation -- though rushed as they had other bookings. The carpet area dried well with my own blower on it for 24 hours. Cleaning that right away was my main concern.

They were fast and prompt with communication and very detailed regarding price. The quote was as…read morediscussed. They cleaned sofa + loveseat + chair + 2ottomans that were in storage. They cleaned back to previous luster. They were faster than I expected. 2 people came. No mess left. CASH ONLY!!

Thomas Carpet Cleaners did an amazing job with professionally cleaning my couch. My dog had jumped…read moreon it more times than we could count, and we thought it was time to give it a full cleaning. Thomas Carpet was quick to reply to my phone call and schedule. They were prompt to their appointment window and very respectful. I feel like I bought a new couch it looks so new! Highly recommend this company and will be using them again.

There service is fantastic, my carpets look amazing when they are done, always easy to get an…read moreappointment with them, the prices are a little bit higher than other companies but you get what you pay for I guess

Cleaning took a bit longer than I expected but it was because of a busy holiday week. Rug looks…read moregood. Would hire again

After receiving some very exaggerated estimated for power washing 2 sides of my home from others,…read moreBlue Stream Cleaning was very reasonable in the price quoted. He showed up on time and did an exceptional job. Highly recommend this service.

Just had my carpets cleaned today and I'm so happy with the results!…read more Tri State Carpet Cleaning came out, were super professional, on time, and got the job done quickly. They even offered a special Spring rate, which made it even better! My carpets look and smell amazing -- highly recommend if you're looking for reliable and affordable service.

They cleaned the stained carpets & got rid of the stains and odor. They are reliable ,very…read moreprofessional. I would highly recommend them .

John came to my house to clean the carpets and tiles. He showed up as communicated. He prepared…read moreeverything and did the job carefully. He is not hesitant to answer additional questions about cleaning. We are very happy with his service. We will bring him back to do power washing of gutters and siding shingles.

Contacted them twice. Never even got a return call. Save time, USE SOMEONE ELSE!!!! If you have a…read morebusiness, return clients calls even if you don't want the job. Very rude!

I needed our beige stair runner cleaned before we had a stairlift installed. I contemplated…read morereplacing it since it looked pretty beat but the installation would put holes in it, so I thought let's try a professional cleaning. I'm so glad I did, Matt was professional and thorough. I am so pleased in the look and feel, even the pile is denser. The cost was really reasonable considering what a new runner with installation would have cost. I have no idea the age of the carpet since it was here when we moved in 17 years ago.

Rugs cleaned deeply. Comparable to others who deep clean in the area but slightly cheaper and…read morehappened to have more availability than other(s). I had a previous rug cleaner that didn't work out scheduling this time around because too many people were out sick. After almost a full week with rooms of tight space to maximally clear the rug space, it was not so sustainable for me to keep "waiting". Explanations and opportunities to ask questions was offered. Had me run fans of his and he picked them up the following day.