Oriental rug had animal stains. I did not know if they could get all stains out. However, carpet…read morecame back looking worse than when they took it - plus, stinks of strong cleaning fluid. Paid $572.40 to ruin carpet totally.

I drop off the rug on July 22nd. Estimated time was 2-3 weeks( rug needs to dry out. 3 weeks later…read moreI called them and I was told the rug was not washed YET!!! (3 weeks later!!!) because they don't have a proper detergent (REALLY??? - no-one told me that when we drop off the rug. They called me next day and said they washed the rug and you can pick it up 4 DAY LATER!!!! really?? what about 2-3 weeks that I was told it takes this time cause the rug has to dry out. we picked up the rug 5 days after they washed it and it looks awful, has a weird smell, does not look clean or washed, still WET in some spots. Have no idea who writes those positive reviews. paid $200. now I have to shop for a new rug.

Great prices, but for a reason. They did a terrible cleaning job on my VERY expensive RH rug…read more Although my rug was soiled from wear over the years, I came home with more water stains, burns, and just misc. stains then I had before (see photos). They offered to deep clean once more but only managed to get a small percentage of their own water stains out. I explicitly told them to swatch their cleaners on a small portion of my rug prior to cleaning the whole thing to see how the rug would react to their cleaning products. They did not listen to this advice and ended up ruining the fibers of my rug and tinting it completely yellow instead of off-white/grey. ALSO - tell me why after 2 FULL DEEP CLEANINGS. I come home and try to remedy / spot clean a noticeably yellow stain - and I get soil on my towel? Can someone explain this to me? I now have a damaged rug that I can no longer use in my home. I advise you to take your business somewhere else if you have an expensive rug that needs cleaning. It'll cost you more then you think...

Great service. Highly recommended. They cleaned two rugs for us. Muhammad and the team are total…read morepro's every step of the way from clear communications of a pricing estimate by email, picking up the rugs from our home in Gladwyne PA within the estimated window and then delivering the rugs back to us 2-3 weeks later, all as expected. Our rugs are rejuvinated and look great. We should have had them cleaned sooner. We will definitely use Rug Professionals the next time.

Alex was very quick to respond to my inquiry! He came out a few days later, gave me an estimate,…read moreand completed the job in the same day. He stretched out a few carpets and deep cleaned a pet-stained rug. It smells and looks amazing! Highly recommend.

Thank you for the cleaning! Carpet looks brand new. Smells fresh, and good he was good company…read more Very quick and efficient. Really appreciate your services my friend, peace!

Fresh start carpet deep cleaned my carpets and made them look beautiful again. They gave us an…read moreestimate on the phone, scheduled 2 weeks out, and completed the work as planned. I'm a satisfied customer and will use their service again.

I was very excited to see the major transformation of my carpet after hearing great things from…read morethis company on Facebook and Yelp, but was completely disappointed!! Our appointment was for 9:00 AM and the technician did not show up until after 9:40 and didn't even call until 9:30 to say he was running late. In the meantime we were frantically calling Fresh Start, (on hold for 15 minutes) sending emails, replying to Arts email that said they'd be here at 9:00 on Jan 3. And after spending $200 on our carpet cleaning you can still see the high traffic areas around our couch. It looked better before they steam cleaned it. Soooo disappointing and waste of my hard earned money. I would have been better off renting a machine and doing it myself.

I just bought a new house and had my carpets cleaned throughout the house. They look like brand…read morenew! Highly recommend All American Carpet & Upholstery. Thanks again Bob & team!

Bob Louv and All American Carpet are very professional. They were the only company that actually…read morecame out to see the furniture for an estimate. All other copies just gave a verbal over the phone. Excellent work. We will definitely us them again. Jill Geiger, General Manager for Morgandale Condominium Association.

Two techs were sent to my apartment by my property manager to clean up a flood in my bathroom while…read moreI was at work. 1 tech threatened my service dog on camera that "he's about to hit her with a mop" as soon as he opened the door bc he was afraid of her. My dog is WELL BEHAVED and barely looked in his direction. Called the company and the manager did not see that considered as a threat after reviewing the video footage. She called me back stating the man has dogs of his own. Maybe little pomskis but when you rearrange my furniture to not walk directly past my dog, that doesn't seem like a dog owner. Steer clear of this company and having their janitors in your homes, especially unattended. They cannot be trusted and the manager will do nothing about it. I will not stop until the company understands that they should screen their employees and sees how wrong this is!!!! Not to mention, I also caught him on camera saying he was looking for snacks laying around. Possibly to give my dog.

I want to send a very special thank you to Miguel, Troy, Harrison and Frank over there at CleanTech…read morefor servicing our office space this week. We had a very important client group visit our firm for a series of meetings and networking opportunities and we received many compliments on the look of our office, after they found out, that we haven't renovated in the space in 11 years. I was happy to tell them, that you guys have been servicing our 8 floors, before and after the renovations to achieve the quality upkeep of our space. You guys are the best, for real and thank you all over there for being our carpet, paint and hardwood specialist. All the best, John B. McFarland, II jmac

A friend told me about B and T after some not-so-great experiences with rug cleaners closer to my…read morehome. I have had several oriental rugs cleaned and repaired there with excellent results, and at a fair price. They are very experienced and knowledgeable, and will give an honest assessment of whether a rug is worth rescuing, and how it's likely to turn out. I don't mind making a forty-minute drive for the superior quality of their service and expertise.

This company is a fraud, brought my oriental rug in to be clean lady said we will give you a call…read morein a week. Two weeks pass no call had to give them a call ,lady said its done come pick it up. Pick up the rug brought it home open the rug NOT CLEANED, spent 182.00 for cleaning. Called the store talk to some rude person, told him the rug was not cleaned, he said what do u want me to do. I demand my money back he said no that rug was cleaned. Told him report him to better business bureau, he said go a head. This company do not trust them, take your rug some where else.

I got a 2 hour cleaning session from one of those daily deal sites. The people who came in on…read moreFriday were very nice, but I'd be lying if I said I was impressed with their work. For starters, the 2 of them spent the entire first hour in my kitchen, which is incredibly small. As a result, it felt like they rushed through the rest of my apartment. When they left I looked, and at a glance it looks like they did great work. However it soon became apparent that they didn't move the furniture when cleaning the floors, dusted around things, and really just kind of half-assed it. It was nice to have someone else do the cleaning, but I thought I was getting a my place professionally cleaned. I'm not thrilled to have paid for a job that I could have easily done myself.

I am apoplectic. I just discovered that, despite claiming to vacuum the radiators - knowing that…read moredust was our major concern, and the reason we were hiring cleaners - they did not even LIFT UP the lightweight cover on the bathroom radiator. When I say this thing is light, I literally mean that a baby could lift it. It doesn't go all the way down to the floor. This is on top of the several other areas I noticed that they had not cleaned. It is so sad that these people are out there giving green businesses a bad name. No chemicals at all would have been needed to just lift that light, little cover.