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    Pak Mail

    5.0 (5 reviews)
    Closed 9:00 am - 6:00 pm

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    7 years ago

    Always friendly and super fast. Lines are short. One of the few in the area who does FedEx.

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    7 years ago

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    12 years ago

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    9 years ago

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    YF Logistics - Fig. 4

    YF Logistics

    (153 reviews)

    So given the raft of pretty terrible reviews here, I thought I'd relate my experience. I'm located…read morein Brooklyn and ordered a washer + dryer through Appliances Connection. As is similar to many others, I was told that I would get a call 24-48 hours prior to delivery in order to set up a delivery time. In reality I got an automated call in the morning telling me my order would be delivered between 12.30pm and 4.30pm that day. No advance warning, just essentially "your order is on a truck and will be dropped off this afternoon". Luckily I was able to make it work, but YF needs to realize that for many that live in apartments or condos this lead time is especially crucial as we need to notify the building to reserve the service elevator. My building was understanding, but there are other buildings that might very well say "tough luck, they can't deliver without prior notice" They sent along an email with tracking info to let me know what stop I was along their route, and at what stop the truck was currently, which I found helpful and reassuring. The driver gave me a call about 15 minutes beforehand to let me know they were en route. My building's service entrance is at the rear of the building, and I had specifically put that in the delivery instructions when I purchased the appliances, but just to be sure I reiterated that to him over the phone; when the truck got there, they'd overshot it by a block, so he had to loop around a bunch of one-way streets (remember, the delivery is in Brooklyn), to get the truck parked in the right place. They unboxed everything on the street, which makes sense as there's more room and they don't have to contend with removing a bunch of packaging on their way out of the unit, however that meant that the bottoms of the appliances were then touching and scraping the asphalt out on the street; all that packaging is a pain, but it's there to protect the appliances. Everything ended up ok, but given I have a few grand sunk into these machines, you can understand why I'd be anxious about them getting scuffed and marred before they're even in my home. In terms of installation, things were 90% ok up until the point where they had to stack the dryer on top of the washer. There's a bracket that sits on top of the washer that the dryer is meant to slip into, I wasn't really watching closely, but they were kind of struggling to get things into place. They ended up brute-forcing it and announced it installed. I--not knowing what I don't know--said "great!" and sent them on their way. It wasn't until I wanted to test things out an hour later that I realized that the installation was waaaaaaay incorrect. To give you an idea, I have to reference the installation instructions from the manufacturer. (Yelp limits the length of reviews, so see the images for part 2 of this review)

    Poor Customer Service. I spent two days on the phone calling to find out when my item would be…read moredelivered. It was scheduled to come on a Wednesday between 1-5, at 5:30 I gave them a call to see where the driver was. I was then informed by a rep that the driver had rescheduled my delivery to another day- with OUT calling me to verify. He has assumingely made this change at 4:45pm. How inconsiderate of him! When I asked to speak to a supervisor, I was told that they went home for the day and I should expect a call back by 8am the next morning to have it rescheduled. Well no call ever came! When I called back the next day- I was told there were no supervisors "on the floor," so I would have to receive a call back. No call back ever came. I called a third time and the young lady looked up my reference number and placed me on hold just to hang up on me once I asked to speak to a supervisor. I called back 10 times (proof in my phone log!!!) with no answer! AS IF THEY BLOCKED MY NUMBER FROM BEIING PICKED UP!!!! They then continued to pick up my call and hang up without saying a word, three times! All the while, the automated system let me know that I was the only person in the queue. Truly saddening that a company would treat its clients in this manner. Very unprofessional, rude and childish. If they have no plans to deliver my item, they should let the company know so I can be refunded. Would NOT recommend. Not to mention that this lapse in delivery is running my company thousands of dollars daily as we wait because we can not finish renovations to the apartment complex until my items are delivered. As we know they will not take the liability for these damages to me and my company, but they can surely expect a suit to follow if this is prolonged, goes undelivered, and costs me an exuberant amount of money. Still awaiting my items and a call back. All in all, very unprofessional. DO NOT USE THEM.

    Pick & Pack Moving - Pick and Pack Moving Named Best of 2026

    Pick & Pack Moving

    (16 reviews)

    I cannot say enough good things about Pick and Pack Moving and their entire team…read more From the very first phone call, Sally and the office team were incredibly kind, professional, and refreshingly transparent. Their follow-up was outstanding and they provided all the information I needed, answered every question clearly, and made the entire process feel organized and stress free before moving day even arrived. On moving day, Leo and his team were exactly what you hope for (and rarely get). They arrived on time, fully prepared, and completely focused. Every piece of furniture was wrapped with care, fragile items were handled thoughtfully, and nothing felt rushed or careless. What truly sets this team apart is their attitude and teamwork. Everyone was polite, efficient, and clearly experienced, working seamlessly together. They made what is usually a stressful, exhausting day feel completely manageable and honestly, easy. No hidden surprises, no damage, no drama, just excellent service from start to finish. If you're looking for movers you can genuinely trust, Pick and Pack Moving are exceptional. I would hire them again in a heartbeat and recommend them without hesitation.

    I'd give this review 0 stars if I was able to. this worst move I ever had and I still suffer from…read morenightmares and anxiety months later The crew arrived with a truck too small for the job despite me updating my moving specialist on number of boxes, furniture pieces etc. i tried to tell the guys when they arrived the truck would be too small but they insisted everything would fit. after a couple of hours, the small truck was full. I convinced then to send a second truck but despite that they left several of my items behind. I was able to make arrangements to get some of them back but others are missing. During the course of the move the lack of proper truck was blamed on me having large furniture. then I was further blamed and gaslit for items being left behind by being told that I gave instructions to leave items. this was a full residential move and I don't know why I'd go to the trouble to pack up boxes to leave them.

    Pak Mail - shipping_centers - Updated May 2026

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