If you knew how the United States Postal Service is run, you would never complain again (at least…read moreto the guy weighing your package.) The Post Office is for all intents and purposes a jobs program managed through a strangulating thicket of outmoded work and funding rules by the United States Congress whose members all want to deliver jobs and pork to their districts damn all sanity and economic logic. Congress has driven the country $30T into debt, do you think for a minute they're going to shed their fiscal mania for the Post Office. Most of these legislative leeches couldn't run a fruit stand profitably. Over the past twenty years first class mail has all but evaporated and the front desk at the USPS has gone from selling stamps to handling pallets of online shipments while their Congressional overseers have allowed UPS, FedEx and Amazon to eat their lunch on pricing and speed. So, if things seem a little haywire I never blame the good folks on the front lines. Sure the mail has been a little slow but I blame our latest and lamest Postmaster General Louis DeJoy who in a desperate attempt to Make the USPS Great Again has intentionally cut back hours, services and available technologies to their legally permissible limits. And let's be real, over the last decade customer service has taken a nosedive in every conceivable industry from health care to the Jelly of the Month Club so rudeness and incompetence is hardly an exclusive virtue of the USPS. Like anywhere else, it just depends on who you get. The USPS does a fine job considering the idiots running the joint. Five stars for the front line who soldier on admirably while their masters choke on the entrails of their pork. Oink on Senators.

Yes they can drive you crazy. But they deliver (ahem) day after day. Their costs to mail packages…read moreis way cheaper than the competition. The employees are almost always patient and kind. They're always on their feet. They have to deal with us...the public. AND they are restricted heavily by the government. If they were a publically traded company I'd buy stock in them.

Such a LONG wait, why!?!? During lunch hour, no other people here were helping. The quality of…read morecustomer service here was seriously lacking. The cost on things keep going up here annually it seems too! Sucks for small business. Mostly upset about the wait time during the lunch hour rush and lack of service provided by the workers

It's almost de rigueur fashionable to bitch and moan about the United States Postal Service. Sure,…read morethey hemorrhage billions and their management probably leaves much to be desired but on the front-lines they have never been anything but professional. Remember, they are ultimately controlled by the United States Congress, our federal specialists in ruinous, worst practice management. By statute, they have to deliver to every US address no matter how costly or inefficient and are (as defacto wards of the state) a dumping ground for political patronage and favoritism - all but paving a clear runway for FedEx, UPS and Amazon to skim the cream on more lucrative services without costly mandates. They've never lost any of my letters (although I've used that excuse at times) and they've always given me great advice on cost-effective special mailing needs. And while we're for the most part stuck in our homes, they are out there everyday making sure the mail gets through. While we're in the mood for nominating heroes, I'll shine my light on the USPS.

Needed to drop off a return with a prepaid label and this was the closest post office…read more They have a large parking lot, a very neat and tidy exterior and interior, good customer service and provide swift transactions so I was in and out in under a minute. Definitely a great experience for a USPS location.

Great reliable and affordable service. The people at this office are especially nice and helpfulread more

A bit hard to find the place amongst the windey complex...aside from that they were properly…read morestaffed for the evening rush, and the one lady was 'nice' enough to inform me that currently things weighing only 1 lb is $10.50 to ship. Wholly smokes...

I love this post office because the workers here are so nice and so helpful, and they have been…read morelike this for years. When I go to this post office, I can be assured of excellent service and help with my mailing needs.

This US post office is always clean and organized. Pat is always so welcoming and positive. It's…read morepleasure to do mailing there. Very pleasant atmosphere!

They REFUSE TO ANSWER THE PHONE. Ridiculous. I've called numerous times only to have it ring off…read morethe hook & they will not answer. So frustrating!

Convenience. Most staff isn't bad. They can at time be distracted by there phones or chit chatting…read morewith other workers about non related work stuff. But overall they are usally very nice. Could be faster when looking for packages. Have system it's looks like chaos in the back. Although the women did find my package rather quickly

Now has automated postage machine. Less need to stand on line. They removed mailboxes at exit of…read morelot. Less convenient.

East Windsor and Hightstown share a zip code and a post office. This post office is located right…read moreon Main Street (which becomes Mercer Street) in charming downtown Hightstown. Having lived in the 08520 zip code for close to 15 years, I have always found this post office efficient, friendly, and never too crowded. There is a large parking lot adjacent to the post office builidng as well as street parking right in front of the post office.

Staff was good. No main entrance into the main tellers section. Two doors in the side to PO Boxes…read moreand then another door into the main area. They helped me tape up my box better than I did

So far so good…read more The passport person (Skip) from the Kingston P.O. went on vacation ("you MUST come in today [Thursday] before 4:30 otherwise you can't get it expedited because I am going on vacation!"); I had already passed my lunch break, and didn't feel like heading out for unbillable hours to spend time frazzled with a manic postal worker. Princeton/Palmer Square directed me to the main location on Carnegie, which doesn't take passport appointments on Saturday. But here, the woman was pleasant on the phone, told me I needed one check for $169.85 (passport+card+expedite fee) and another for $42.50 (application+Express mail); both could also be paid with a debit card (Skip told me to take in one check for, oh, just take in a blank check, maybe 2--is there a run on checks in this country or do I somehow need pre-addressed checks prior to leaving the house?). And I have an 11:00AM appointment tomorrow (Saturday). I may or may not ask the post office to take photos, as UPS took potentially less bad than previous passport photos for me. Also--it shouldn't take more than 15 minutes. There are 10:30 and 10:45 appointments prior to mine. Will update tomorrow. Update:Maybe I'm wierd, but it's unusual for postal people to be so helpful. We were waiting in line, and just before 11, a call was made for anyone with passport work to be done. Yeah! That's me! I had filled out the wrong form and had to fill out another, and then was taken through the steps to get everything else done. No smootching! I'm jealous! :) The woman was nice and got us sorted out quickly (we were out by 11:10). Great service. UPDATE 8/31: Good news: the passport arrived with my documents on Saturday--yeah! Bad news: somehow their processing of the photo gave me a pig-pink sunburn. It even looks as though my head was cut out and attached to my neck after photoshopping with a red filter. Oh the joys of ugly passports one has to cart around for 10 years.

Family owned franchised branch. The lady who owns it is very sweet and helpful. She worked very…read morequickly, and overall made the experience wonderful. 10 out of 10!

From the owner: The UPS Store #7449 in Monmouth Junction offers expert packing, shipping, printing, document…read morefinishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .