Wow! well, I have to say the past year I have had three missing packages from other places and I…read morewent tothis Dupont Rd Fort Wayne UPS store not in the right state of mind honestly as i was a tad worried but all three ladies there made me feel OK they assured me they would box the heavy package properly. They did not ridicule me, they did not act unprofessional, they did not get offended, they did not act or respond in any negative way to my anxious behavior!! They were AWESOME!! and told me my package will get there safely and they double taped the box .. they have now regained a customer. I have not been there for a year. I will be going back to this location. I love the people they have working there now.! not to mention the line was wrapped around the door before they even opened. They handled everything so well and with a calm friendly smile...major kudos to them. I'm serious.!!!

Yes, this store is very busy but the people working there are amazing and keep it moving, it's not…read moretheir fault people come unprepared. Every time I go there I tell them what a great job they are doing!

Friendly service and convenient drive thru window. They have lots to offer…read more Parking isn't a hassle if you choose to go inside.

Love this place! Super friendly and knowledgeable folks. It's obvious that the owners understand…read morewhat great customer service should be.

I had New Again Carpet Cleaning come to my home for a couple of years now and EVERY single time I…read moream so impressed with the work he does. The passion that he has for his company reflects in his work and in the most friendly manner. Thank you for the hard work you do and for making my home look and smell great!

Super quick email response. My carpet looks and smells amazing. James removed all urine and other…read morestains and any and all odor. He was a joy to have in our home. I'm so glad we listened to his suggestions about what we needed done. Reasonably priced, did a spectacular job! I will be a forever customer!! Thank you so much, James!!

My mother had recently passed and I had a few items of hers that I wanted to get home to my house…read morein California safely. The items were of little value, but were delicate. I visited twice in June and the staff was very kind and treated my items with great care. Everything arrived safely! I also sent some items to my mother's sister, and they also arrived quickly and in tact. I appreciated the time they all took to find the least expensive way to ship with the right amount of item cushioning. As other reviewers have noted, the prices are not cheap. I have shipped from lots of places in California that cost a lot more and arrived damaged. My mother used Pak Mail to send me items, and they always arrived as good as when she shipped them! Pak Mail is worth every cent!

I was tasked with helping my son pack for college. I forgot 10 shirts and 5 shorts, that apparently…read moremakes a world of difference. I stepped into Pak Mail to inquire about boxes, prices, and delivery times. I was pleased with all of the responses. I got his package mailed off for next day delivery via Fed Ex for the same rate I would have paid at the post office. It was a quick in and out trip. They helped me pick the most suitable packing supplies. They packaged it for me and verified the address. They have a very friendly staff and the ease is sending packages is awesome. My name was placed in their system for my future needs and I also got a coupon for my next shipment.

This FedEx location deserves 10 stars!!! We have interacted with different staff members here and…read morehave always head a pleasant experience. They are eager to help, kind, and they offer great suggestions based on their expertise. I like the variety of services it provides and amount of supplies that you can purchase. It is a one stop shop for shipping of basic office needs. Wendy is outstanding! She really is an expert in both the shipping and office services. I will go out of my way to go to this location just to work with her! Highly recommend!

I drove into Fort Wayne to this Fed Ex Office location two weeks ago because I needed to send a…read morecorrected title to Carvana. There was an error and they needed it corrected as my brothers car was sold to them before my family moved out of Florida. They sent us the paperwork that needed it corrected via FedEx and they sent a prepackaged fedex envelope for us to use. We came in, gave it to the employee and we were gone in fIve minutes. Quick, efficient service. What can be better than that?

$14.99 for a used board game that can be purchased brand new on eBay for the same price, which was…read moreobtained at no cost! Similarly, pricing a used pair of men's Rural King jeans at $8.00, when the new equivalent is available at Rural King for $10.99, is questionable. The individual responsible for pricing these items should be fired!!!

I requested a pickup for 4 things..a secretary desk, a clothes steamer and iron combo, a picture,…read moreand some books. I just called and was told that goodwill uses a third party to do pickups. I spoke with someone who told me that there will be a charge for the pickup. They charge by the item...He quoted me a price for pickup at.....$190.00 for the 4 items. ARE YOU KIDDING ME? First of all how the hell can and why would ANYONE pay that to get 4 items? It's an insult to say the least. They need to change their name because this is definitely not goodwill. I am finished with this organization!

Love the location. All of the staff were very friendly and helpful. Huge inside. The only downfall…read moreis they don't have a lot of men's clothing or shoes. Mostly for women. The prices were way better than the goodwill though!!

This is a nice store, that is well organized with reasonable prices. Employees are always pleasant.read more

This company I have used for years. They are honest, do a great job, and are not pushy sales people.read more