Had to wash bulky bedding that did not fit in my home washing machine. Went to another laundromat…read moreand it left my bedding with a horrible foreign smell that I only caught after I was already in bed! Smell didn't let me sleep so I re-washed my bedding here. Large selection of washing machine sizes, clean, lots of parking in the back, present/friendly staff. Prices are a bit higher, but you're paying for quality. Do it right the first time or pay twice!

Best Laundry service in Watsonville! I've been using them weekly for years. They've always been…read moreon time and consistent with quality service and all of the staff are incredibly polite and kind. Highly recommend!!

Es una lavandería muy limpia, y un personal muy amable y te ayudan en lo que tú ocupas con música…read moreagradable y las muchachas muy amables, especialmente LUCERO Vázquez y mi ex patrón RICKY, muy buena persona y muy amable con todo mundo les recomiendo la lavandería crystal ubicada en 1922 freedom Blvd Watsonville

This is our go to laundromat. They staff is friendly and helpful. They offer fluff and fold…read moreservices. They have WiFi. They sell laundry products in case you ever forget anything'. What I love most is a few of their machines and the large capacity dryers offer tap to pay!! It's sooo convenient bc how often do we have time to get change (although they do have two functioning change machines on site) or carry cash with us.

I went for my first time recently and Norma was so helpful in showing me how to use the machines…read moreand providing recommendations on which size to use. The place is pleasant & clean. Thank you to all the staff who make the place so welcoming!

Reasonable prices, clean facilities, and friendly service from the on site worker. It's clean and…read morewell lit, so you don't feel like you're in a stereotypical sleazy laundromat. Extra parking near side and back of building, parking in back is helpful if you have a lot to wash cause you can park right in front of the back door. 4 load washer: $6 3 load washer: $5 2 load washer: $3 1 load washer: $2 Dryer: $0.25 per 8 minutes

If you need to just dry some clothes, don't waste your time here. Apparently, they have a policy…read morethere that if you didn't wash there, you can't dry there. Sad they lose potential clientele over ridiculous policies.

I don't really recommend this one. The money spent here doesn't really go to the machine repairs…read moreitself but just the little store they have inside of the building or the exterior outside. A machine I used just had built up nasty soap water in the dispensers for the detergent and softer which didn't even go to use when I put my money in and let it run. My clothes didn't even feel or smell as much cleaner I wanted it to. "low prices" also isn't the case here either. Almost spent $20 on two loads w/ the dryers. I did post some pictures to let anyone who would want to know what it looks like on the inside so they won't have to waste their time coming in. But I won't be using this place again. Just added two stars for the way it's laid out and how clean it is. But nothing else.

Using this wash and fold service has made my life so much easier. The pickup and drop off process…read morewas incredibly convenient and I loved receiving text reminders about everything from when they were on the way to the exact ETA. It took all the guessing out of the schedule. Creating a new order on their website was simple and quick which made the whole experience even better. Our clothes came back perfectly folded and everything felt fresh and clean. I especially appreciate that they wash by color since I definitely was not doing that before. It gave me so much peace of mind knowing everything was taken care of properly. I highly recommend this service to anyone who wants great communication, excellent care of their clothes and a smooth and stress free experience.

I've gotten my laundry done here a few times with the wash and fold service with no issues. But…read morethis recent time I've noticed most my clothes came back with these splotches. It's very inconvenient and literally avoidable if they just regularly cleaned the machines to avoid build up like this. I don't know how they saw my clothes like this and still folded them up and gave them to me with no warning. It's hundreds of dollars of loss on my end to replace my clothes. Very unfortunate and unprofessional of them.

My friend flea bombed her house so we had to wash everything. We went to Laundry Room on Lake. I am…read moreso glad I did. Clean, nice machines, friendly staff!

Absolutely Horrible Customer Service…read more I have never experienced customer service this rude and disrespectful at a laundromat. While doing my laundry, I used the hand-washing station to wash my shoes. I did not see any sign indicating that the station could not be used for shoes. An older gentleman working there approached me with an extremely rude attitude and told me, "Next time, wash your dirty shoes at home." I apologized and told him I would finish quickly and would not do it again. I had also seen other customers washing shoes and hats there before, so I genuinely did not realize it was not allowed. A few minutes later, he came back and angrily told me to turn the water off because it was "too expensive" and I wasn't paying him to use it. I explained that I was almost finished and politely suggested that they put up a sign clearly stating that the station is not available for customer use. Instead of simply explaining the policy, he became extremely angry, raised his voice, cursed at me, and told me to "hurry the f*** up" and leave if I wasn't going to obey. At that point, I decided I would wait for my clothes to finish washing and take them somewhere else to dry because of how uncomfortable and disrespected I felt. He then proceeded to curse at me again and actually stopped my washer before my paid time was finished. When I asked for my money back, he initially refused and laughed while telling me to figure out how to get the money off the card/washer myself. I eventually had to insist before he finally returned my money. He then proceeded to call someone on and ask to take a picture of me for braking the rules. I kept my composure calm until he started dropping F-bombs at me. I was not going to allow anyone to disrespect me in front of others. I understand that businesses have rules, and I have absolutely no problem following them. But there is no excuse for speaking to customers this way. A simple sign and a respectful explanation would have prevented this entire situation. This was, by far, one of the worst customer service experiences I have ever had. I will absolutely not be returning and would strongly encourage management to address how customers are being treated at this location. Also, he was not just being rude to me... before this incident happened, he was already cursing and complaining under his breath saying people are so messy and dirty and that they don't know how to keep the location clean. Do yourself a favor and go wash somewhere else!!! It's also super expensive to wash here!

Fantastic service that delivers my laundry next day! Everything is packaged and nice clean bags and…read morefolded nicely. This is a fantastic service if you're overwhelmed and have too many things to do in your life. Ron is great! He makes sure things get dialed in when you first start your account up. I've had an excellent experience with this company so far. Stressing about doing my laundry on my days off is a thing of the past now!!

Do you hate ironing? Do your clothes somehow look worse after you attempt laundry? Is your steamer…read morestill in the box, quietly mocking you from the closet? Then stop suffering--because this laundry service is the hero you didn't know you needed. For the past 6 years, the magic purple bag has been my personal portal to a wrinkle-free, stress-free life. Clothes go in tired, crumpled, and sad... and return fresh, folded, and pressed like they've been through some sort of domestic sorcery. It's not just the convenience (though that's life-changing), it's the consistency. The quality is impeccable every single time. Add in fair pricing, friendly staff who genuinely care, and customer service that makes you feel like family--it's unbeatable. I've recommended the magic purple bag to countless friends, because once you try it, you'll never look at laundry the same way again. Honestly, I'm not sure how I ever lived without it.