I had such a positive experience today. Usually I plan on spending several hours roaming the store…read moreand identifying possible shoes to buy. I entered the store in hopes of finding a shoe really similar to my current Sketchers slip on shoe. The reason I have loved these shoes is they are light weight, slip on, a neutral grey color that goes with many outfits, and most of all COMFORTABLE with a Memory Foam insole. When I entered today I was greeted by a friendly young woman employee. She asked if she could help me and I replied I was looking for a shoe much like what I was wearing. Of course I didn't expect to get much help. Wrong! The employee, I think her name was Stephanie, walked me back to an aisle that had shoes almost identical to mine. Then she said she had another Sketcher shoe she thought I might really like. It looks much more like a traditional walking shoe but it has a step-in feature that is just that. You simply step in and to take it off you just tap the heel with the toe of your other foot. Light weight, check, easy to put on, check, comfortable with memory foam, check, a color and look that goes with many outfits, check! I'm sold. Then I asked the young employee if they had the buy one and get half off the second pair. She was apologetic that they no longer have that deal but asked if I had a smart phone. Yes but I'm not very literate. She took my phone and pulled up a ten dollar off coupon for me to show at checkout. THANKS for being so helpful! You made this shopping trip a true five star experience.

While visiting Frankfort from Baltimore, I found the Shoe Carnival behind my hotel. I was intending…read moreto just take a walk around on a beautiful day, but ended up in the Shoe Carnival. Six pairs of shoes and deep discounts later, I was looking for room in my car to transport these babies home. Exceptional customer service by Micah. She was amazing! So helpful and charming!

This place is great!!! All because of the staff. They always go out of their way to help and make…read moreyou feel very important. It is a true small business that views their business as a way to help their community by providing great customer service to it. The next time I need to get a gift, clothing or shoes, I'm researching on Amazon but I'm buying at Graham's.

My husband is kind of hard to fit/please when getting shoes. We went in expecting a long drawn out…read moreprocess. It was as it turned out great! Lorri the owner waited on us and she was so outstanding! We are older and in our lives we have not had better shoe service. She steamed his shoes to help get them broken in easier. All staff was helpful and cheerful and so great! Hats off to Grahams Boots!

I have been to here on several occasions in the last year but only purchased one pair of boots. Why…read moreyou ask? I have not had a pair of boots Since I left Minnesota. The pair of western boots lasted years of ware and tare but even with lots of care they wont last a life time. While on my quest for boots I found out that I have Narrow heels, left foot one size larger than my right, A very HIGH arch, and a wide toe base so it has been extremely difficult to find boots that fit correctly. When I found TOWN & COUNTRY SHOES I was surprised to find the wide variety and options they had in stock. Every one is friendly and supportive to find the boots or shoes that fit. They even ordered a different sizes for me without additional cost. They have foot ware for adults and children. They have some socks, belts, wallets, and others items.

This is a hidden gem in central Kentucky. Since 1982 this store has provided unique shoe and boot…read moreselections for the entire family. While many driving by may think the store is only a boot store, they are often shocked to see the selection of premium shoe brands inside. Examples include Chaco, Brooks, New Balance, Merrell, Keen, Salomon, Clarks, Naot, SAS, Sperry....just to name a few. Yes...half the store is dedicated to boots and safety footwear. The store has Muck, Carolina, Red Wings, Justin, Ariat, Timberland, etc. Prices are excellent and the choices are many. If you're looking for unique and something not in every mall window, give this place a try.

This is quite a large outdoor store in Lexington, Kentucky, one of the only ones in town. They have…read morea wide selection of really nice items, but you can expect to pay a premium price. I visited on a Saturday and I was a little disappointed that I wasn't offered any help by an associate. I looked around and couldn't find anyone to help me with the backpacks. There were a few things I had questions on, and I couldn't find someone to assist me and no one offered any assistance. Maybe next time.

I've been shopping here for a little while. Bought quite a lot of clothing here; never paid much…read moreattention to the price. I was in process of trying on a pair of shorts and thought I'd just check. Couldn't believe what I've discovered. EVERY ITEM I WAS CONSIDERING WAS BETWEEN 20 AND 70 PERCENT OVER MSRP. I will NEVER darken your doorstep again. Ridiculous.

Got tired of wearing old worn out shoes and this place came HIGHLY recommended!…read more Got waited on by Andrew and he really knew what he was doing. We discussed what I thought I wanted and he brought out what I thought I wanted and also some shoes he recommended. He was right, I ended up buying what he recommended and after a week, I couldn't be happier! Although I probably could have bought them on line for a little less, the service and his expertise were well worth the price difference - oh yeah, even though my wife wasn't in the market for new shoes, because of his knowledge and patience, she also bought some shoes and she's extremely happy with hers also!

New to town and really enjoyed my visit to the store yesterday. My running shoes were marked down -…read morebonus for me. Store assistants helpful and pleasant. I took a reccomendation to try a new pair of running socks - tried out today. Very happy. Great to support a local business with so many franchises around.

Friendly staff, a large selection of boots and shirts. Not much of a mens hat selection but…read moredefinitely worth a stop.

I used to love RT Outfitters when Timmy owned it. He was the type of person that would go the extra…read moremile for his customers. However, my husband recently went here to get jeans last minute. He wasn't sure what size he needed, so he grabbed the size he thought he needed. Due to COVID-19, fitting rooms were closed, which is understandable. He said to the guy working up front that he would try them at home and if they didn't fit, come back and exchange them. The guy working said that was fine. He took them home and they were way too big, so he came back and grabbed the next size down and put the original jeans on the counter. The girl working rang up the new jeans, but told him after he purchased the new ones that he couldn't exchange the old ones due to COVID-19. Again, I totally get this, but your whole staff should be on the same page. If a staff member tells someone they can exchange something, you should honor that. I used to buy all of my boots from Timmy, but we won't be coming back here again. I understand the policies in place for the better of public heath, but you should educate your staff.

Great survives, they didn't complain when my gf sent 10 different shoes back till she found a pair…read moreshe liked! Which caused me to spend more money on random things that I kept finding around the store!

Not sure what the deal was on our recent trip to TJ Maxx in Frankfort - the store had the worst…read moreselection across every department and we left empty handed. Hoping back-to-school season just depleted stock and our next visit will be better!

So many things on sale after the holidays. So much stuff I don't need. A wide variety of…read moremerchandise.